[ome-users] OMERO.web not starting

Aleksandra Tarkowska aleksandrat at lifesci.dundee.ac.uk
Tue Jul 5 22:04:02 BST 2011


Hi Chris

According to the docs (https://docs.djangoproject.com/en/1.1/intro/install/) Python 2.5 or later includes a py-sqlite database drivers.

Could you please give your PYTHONPATH?
I got an impression you are using python 2.3

Environment:PATH=/usr/lib64/qt-3.3/bin:/usr/kerberos/bin:/usr/local/bin:/bin:/usr/bin:/usr/lib64/python2.3/site-packages/Ice/:/home/omerouser/bin 

Chris could you please confirm it with me?

Thanks
Ola

On 5 Jul 2011, at 20:54, Will Moore wrote:

> Hi Ola, Chris,
> 
> The same issue has been reported on our forums...
> http://www.openmicroscopy.org/community/viewtopic.php?f=5&t=735&sid=224d4bf2d40c3af6c8583187bb06c6f6&p=2674
> 
>  Will.
> 
> 
> On 5 Jul 2011, at 17:15, Wood, Christopher wrote:
> 
>> It could also be an issue with the PYTHONPATH, we are checking on that also.
>> Thanks
>> Chris
>> 
>> -----Original Message-----
>> From: Aleksandra Tarkowska [mailto:aleksandrat at lifesci.dundee.ac.uk]
>> Sent: Tuesday, July 05, 2011 11:09 AM
>> To: Wood, Christopher
>> Subject: Re: [ome-users] OMERO.web not starting
>> 
>> Dear Chris
>> 
>> I am glade it works. That is interesting. Definitely web does not use py-sqlite2 at all. There is DATABASE_ENGINE = 'sqlite3' set up because of unitetests, but I have never noticed any issues with that. I will look at that closer.
>> 
>> Thank you very much for you feedback.
>> 
>> Thanks
>> Ola
>> 
>> On 5 Jul 2011, at 16:59, Wood, Christopher wrote:
>> 
>>> Hi Ola,
>>> 
>>> We have it working now. The devel web server required us to upgrade to py-sqlite2. After this upgrade, the apache/fastcgi omero.web works. Does OMERO.web/django require py-sqlite2? I couldn't find it in the documentation if that is the case.
>>> 
>>> Thanks for your help.
>>> Chris
>>> 
>>> -----Original Message-----
>>> From: Aleksandra Tarkowska [mailto:aleksandrat at lifesci.dundee.ac.uk]
>>> Sent: Tuesday, July 05, 2011 2:17 AM
>>> To: Wood, Christopher
>>> Subject: Re: [ome-users] OMERO.web not starting
>>> 
>>> Hi Chris
>>> 
>>> Sorry about delay in answer to you.
>>> Based on the diagnostics information
>>> 
>>> 	OMERO.web status... [NOT STARTED]
>>> 
>>> web hasn't started, obviously apache cant find preforked server then (omero.fcgi file does not exist).
>>> 
>>> 1) Double check if there are no processes run behind
>>> 
>>> Please run 'ps auxwf' and check if you see anything like this:
>>> 
>>> omero     9991  0.0  0.2  99836 36040 ?        S    07:54   0:00 python manage.py runfcgi workdir=./ method=prefork host=0.0.0.0 port=4080 pidfile=/home/omero/OMERO.server-4
>>> omero     9992  0.0  0.2  99836 35524 ?        S    07:54   0:00  \_ python manage.py runfcgi workdir=./ method=prefork host=0.0.0.0 port=4080 pidfile=/home/omero/OMERO.serv
>>> omero     9993  0.0  0.2  99836 35524 ?        S    07:54   0:00  \_ python manage.py runfcgi workdir=./ method=prefork host=0.0.0.0 port=4080 pidfile=/home/omero/OMERO.serv
>>> omero     9994  0.0  0.2  99836 35524 ?        S    07:54   0:00  \_ python manage.py runfcgi workdir=./ method=prefork host=0.0.0.0 port=4080 pidfile=/home/omero/OMERO.serv
>>> omero     9995  0.0  0.2  99836 35524 ?        S    07:54   0:00  \_ python manage.py runfcgi workdir=./ method=prefork host=0.0.0.0 port=4080 pidfile=/home/omero/OMERO.serv
>>> omero     9996  0.0  0.2  99836 35524 ?        S    07:54   0:00  \_ python manage.py runfcgi workdir=./ method=prefork host=0.0.0.0 port=4080 pidfile=/home/omero/OMERO.serv
>>> 
>>> If so, please kill the main one (in this case 9991) then try to start web again. Killing the main process should automatically destroy the workers.
>>> 
>>> If this is not the issue lets try something else.
>>> 2) Running webclient by hand with the development server.
>>> 
>>> cd /OMERO/OMERO.server-Beta-4.3.0/lib/python/omeroweb
>>> PYTHONPATH=$PYTHONPATH: /OMERO/OMERO.server-Beta-4.3.0/lib/python/
>>> python manage.py runserver 0.0.0.0:8000
>>> 
>>> If there is any issue with the application you will immediately see it on the output. Please send me the errors I will try to help with them then.
>>> 
>>> Once server started successfully you should see:
>>> 
>>> 	Validating models...
>>> 	0 errors found
>>> 
>>> 	Django version 1.1.1, using settings 'omeroweb.settings'
>>> 	Development server is running at http://0.0.0.0:8000/
>>> 	Quit the server with CONTROL-C.
>>> 
>>> Now, you can go to http://your_domain:8000/webadmin and you should see the login page.
>>> 
>>> Let me know how this was going. I hope the problem would be solved.
>>> 
>>> Thanks
>>> Ola
>>> 
>>> On 2 Jul 2011, at 16:13, Wood, Christopher wrote:
>>> 
>>>> Hi Ola,
>>>> 
>>>> Everything is attached in the gzipped tar file.
>>>> 
>>>> Thanks
>>>> Chris
>>>> ________________________________________
>>>> From: Aleksandra Tarkowska [aleksandrat at lifesci.dundee.ac.uk]
>>>> Sent: Saturday, July 02, 2011 12:39 AM
>>>> To: Wood, Christopher
>>>> Cc: ome-users at lists.openmicroscopy.org.uk
>>>> Subject: Re: [ome-users] OMERO.web not starting
>>>> 
>>>> Hi Chris
>>>> 
>>>> Could you please send me the output from:
>>>> 
>>>> bin/omero config get (this is stored in omero/etc/grid/config.xml)
>>>> bin/omero diagnostics
>>>> 
>>>> apache and nginx config supporting OMERO.
>>>> 
>>>> Thanks
>>>> Ola
>>>> 
>>>> On 1 Jul 2011, at 20:58, "Wood, Christopher" <CJW at stowers.org<mailto:CJW at stowers.org>> wrote:
>>>> 
>>>> Hi,
>>>> We upgraded our server today to 4.3. OMERO.web is not starting (it worked for 4.2.2).
>>>> 
>>>> the error.log from apache is listed below:
>>>> 
>>>> [Fri Jul 01 14:06:35 2011] [error] [client 10.2.20.65]
>>>> (111)Connection
>>>> refused: FastCGI: failed to connect to server "/OMERO/OMERO.server-Beta-4.3.0/var/omero.fcgi": connect() failed [Fri Jul 01 14:06:35 2011] [error] [client 10.2.20.65] FastCGI: incomplete headers (0 bytes) received from server "/OMERO/OMERO.server-Beta-4.3.0/var/omero.fcgi"
>>>> 
>>>> We don't receive any error on bin/omero web  start or in the OMERO.web log files.
>>>> 
>>>> linux (centos),  apache httpd, mod_ fastcgi python 2.4, postgres 8.4
>>>> 
>>>> I tried this on my VM and have the same problems.
>>>> 
>>>> Any ideas?
>>>> 
>>>> Thanks
>>>> Chris
>>>> _______________________________________________
>>>> ome-users mailing list
>>>> ome-users at lists.openmicroscopy.org.uk<mailto:ome-users at lists.openmicr
>>>> o
>>>> scopy.org.uk>
>>>> http://lists.openmicroscopy.org.uk/mailman/listinfo/ome-users
>>>> <stowers_omero_web.tgz>
>>> 
>> 
>> _______________________________________________
>> ome-users mailing list
>> ome-users at lists.openmicroscopy.org.uk
>> http://lists.openmicroscopy.org.uk/mailman/listinfo/ome-users
> 
> William Moore
> Wellcome Trust Centre for Gene Regulation & Expression
> College of Life Sciences
> MSI/WTB/JBC Complex
> University of Dundee
> Dow Street
> Dundee  DD1 5EH
> United Kingdom
> 
> Phone 01382 386364
> http://openmicroscopy.org
> 
> 
> 
> 
> 

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