[ome-users] Newbie question - cannot get Omero client up - won't accept userid and password

[Chris Allan]

On 26 May 2010, at 01:36, Taylor, Ronald C wrote:

> 
> Hello Josh and the list,

Hi Ron.

> 
> Sorry for the delay in reply - had to go to a workshop and then switch to another project for several days. So, in answer to Josh's questions as to my nonfunctioning OMERO install, I have attached:
> 
> 1) the omeroinsight.log file
>   from ~rtaylor/omero/log

There isn't a connection here but I don't think that really has much to do with your connectivity problems.

> 
>  I was indeed able to find this file, now that I understood where to look.
> 
> 2) the Blitz-0.log file
>    from where I installed OMERO, in
>    /sid/Omero/Omero_install/omero_dist/var/log

The server appears to have started up correctly so I don't see a problem there.

> 
> 3) a record file showing all the screen output when I start OMERO, run diagnostics, and stop it. This record shows the onscreen results as of today. 
> 
> I still have not changed my version of ICE. I believe that the advice is to go back to ICS 3.3.1 rather than the 3.4.0 version I currently am using. I plan to try that tomorrow, before leaving on a trip. However, if Josh and anybody else who has a moment could check the log files and see if the contents indicate that the problem is indeed the version of ICE used - or if the problem may be something else, I would very much appreciate it.

That's definitely the first place to start. ICE 3.4.0 is not going to work with the clients at all.

>  - Ron

-Chris

> 
> ___________________________________________
> Ronald Taylor, Ph.D.
> Computational Biology & Bioinformatics Group
> Pacific Northwest National Laboratory
> 902 Battelle Boulevard
> P.O. Box 999, Mail Stop J4-33
> Richland, WA  99352 USA
> Office:  509-372-6568
> Email: ronald.taylor at pnl.gov
> 
> 
> 
> -----Original Message-----
> From: Josh Moore [mailto:josh at glencoesoftware.com]
> Sent: Friday, May 14, 2010 12:10 PM
> To: Taylor, Ronald C
> Cc: ome-users at lists.openmicroscopy.org.uk
> Subject: Newbie question - cannot get Omero client up - won't accept userid and password - files to view
> 
> Forwarding to the list.
> 
> Taylor, Ronald C writes:
>> 
>> Josh,
>> 
>> I don't have an ~omero directory. I did the entire install as  > myself, as user "rtaylor".
> 
> Sorry. I meant a directory "omero" in your home directory.
> 
>> In any event, I cannot find a omeroinsight.log file. Maybe it never  > gets created, since the *.sh command I invoke to bring up the Java  > client never gets past the userid/pwd login popup?
> 
> The login talks to the server, so if there was a version issue with Ice that would explain it. Does anything get printed to the console?
> 
> ~J
> 
>> I have attached all the log files that I could find under  > 
>>  /sid/Omero/Omero_install/omero_dist/var/log
>> 
>> I have also attached a file with the screen output I got when  > setting the Omero root user password to r*****9. Looks like it  > worked OK, from the screen output.
>> 
>> So - I try to invoke the client using 
>>  OMEROinsight_unix.sh
>> 
>> and these combinations of uerid/pwd do not work in the popup:
>> 
>>   rtaylor/r*****9
>> 
>>   omero/r*****9
>> 
>>   omero/omero 
>> 
>> Still stuck. Very happy to get some help! BTW - the PostgreSQL  > install appeared to work fine, with an "omero" user with password  > "omero" set up to own an "omero" db.
>> 
>> Ron
> 
> -----Original Message-----
> From: Josh Moore [mailto:josh at glencoesoftware.com]
> Sent: Wednesday, May 12, 2010 12:01 AM
> To: Taylor, Ronald C
> Cc: 'ome-users at lists.openmicroscopy.org.uk'
> Subject: Re: [ome-users] Newbie question - cannot get Omero client up - won't accept userid and password
> 
> 
> Could you possibly send the logs for Insight
> (~/omero/log/omeroinsight.log) and the main server log
> (var/log/Blitz-0.log) ? This may be an issue with your using a newer version of Ice:
> 
>> Commands:   icegridnode --version          3.4.0     (/sid/Omero/Ice/Ice-3.4.0/bin/icegridnode)
> 
> We currently deploy with 3.3.1.
> 
> Cheers,
> ~Josh.
> 
> 
>> 
>> %%%%%%%%%%%%%%%%%%%%%%%%%%%%%%
>> 
>> Hello folks,
>> 
>> I'm a newcomer. I've just installed Omero on my Red Hat Linux desktop and am now trying to star tup the Omero Java client. However, the opening box in the client asks for userID and password and won't accept what I've tried. So - I'm stuck.
>> 
>> I set the root user password like so:
>> 
>> /sid/Omero/Omero_install/omero_dist
>> sidney193%
>> 
>> sidney193% bin/omero db script
>> 
>> Please enter omero.db.version [OMERO4.1]:
>> Please enter omero.db.patch [0]:
>> Please enter password for OMERO root user: r*****9  >  > Please re-enter password for OMERO root user: r*****9  >  > Saving to /sid/Omero/Omero_install/omero_dist/OMERO4.1__0.sql
>> sidney194%
>> 
>> %%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%
>> 
>> Omero is up, as can be seen from the diagnostics:
>> 
>> sidney87% omero admin diagnostics
>> 
>> ================================================================================
>> OMERO Diagnostics Beta-4.1.1-r5927-b91  > ================================================================================
>> 
>> Commands:   java -version                  1.6.0     (/msrc/apps/jdk_1.6/bin/java -- 2 others)
>> Commands:   python -V                      2.6.5     (/sid/Omero/Python/bin/python -- 2 others)
>> Commands:   icegridnode --version          3.4.0     (/sid/Omero/Ice/Ice-3.4.0/bin/icegridnode)
>> Commands:   icegridadmin --version         3.4.0     (/sid/Omero/Ice/Ice-3.4.0/bin/icegridadmin)
>> Commands:   psql --version                 8.3.10    (/sid/Omero/Postgres/8.3/bin/psql)
>> 
>> Server:     icegridnode                    running
>> Server:     Blitz-0                        active (pid = 7016, enabled)
>> Server:     DropBox                        inactive (disabled)
>> Server:     FSServer                       active (pid = 7029, enabled)
>> Server:     Indexer-0                      active (pid = 7031, enabled)
>> Server:     OMERO.Glacier2                 active (pid = 7034, enabled)
>> Server:     OMERO.IceStorm                 inactive (disabled)
>> Server:     Processor-0                    inactive (disabled)
>> Server:     Tables-0                       inactive (disabled)
>> Server:     TestDropBox                    inactive (enabled)
>> Server:     Web                            active (pid = 7774, enabled)
>> 
>> Log dir:    /sid/Omero/Omero_install/omero_dist/var/log exists
>> 
>> Log files:  Blitz-0.log                    44.0 KB       errors=2    warnings=34
>> Log files:  DropBox.log                    n/a
>> Log files:  FSServer.log                   2.0 KB        errors=0    warnings=12
>> Log files:  Indexer-0.log                  3.0 KB        errors=0    warnings=2
>> Log files:  OMEROweb.log                   0.0 KB
>> Log files:  OMEROweb.log.2010-05-11        0.0 KB
>> Log files:  Processor-0.log                n/a
>> Log files:  Tables-0.log                   n/a
>> Log files:  TestDropBox.log                n/a
>> Log files:  master.err                     6.0 KB        errors=0    warnings=4
>> Log files:  master.out                     0.0 KB
>> Log files:  Total size                     0.06 MB
>> sidney88%
>> 
>> 
>> %%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%
>> 
>> But when I invoke the java client using  >  > OMEROinsight_unix.sh <ret>  (client version is Beta4.1.1.linux.)  > 
>>  a popup window comes up that asks for userid and password.
>> 
>> I have tried both
>>  omero / r*****9
>> And
>>  root / r*****9
>> 
>> Niether worked. So - I'm stumped. Would very much appreciate help.
>> 
>> - Ron Taylor
> <omeroinsight.log><record_of_omero_startup_5_25_10><Blitz-0.log>_______________________________________________
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