[ome-users] need help with the OMERO upgrade to OMERO 4.2.0 on a Mac server - images are completely dark

[Taylor, Ronald C]

Hi Josh, everybody,

Got 4.2.0 up and running on our Mac server, but initial testing shows that all our images come up completely dark. The images are still there - the file names get listed on-screen, but they appear on-screen as completely dark image boxes - no way to actually see them.

So - this problem did not occur in the 4.2.0 upgrade on our Linux box. But the problem is definitely there on our Mac. Even when I do a "launch full viewer" the images come up black. Any ideas on what I should check? 

Does this perhaps have something to do with telling OMERO where its data directory is? I have checked the 
  /Library/Omero/Versions/4.2.0/omero_dist/etc/omero_properties

 file, which shows
  omero.data.dir set to "/OMERO/"

 which appears to be correct - that was the previous setting for 4.1.1, and the subdirs in /OMERO/ show dates of "Aug20" (today), so Omero must have been accessing those directories today when I was testing the system. However, I see that all the thumbnail files have dates of today. Is that correct, or is something going wrong? The image files were previously in 4.1.1, so should not the thumbnails have been created long ago?

Anyhoo - could use more guidance.
  Ron

___________________________________________
Ronald Taylor, Ph.D.
Computational Biology & Bioinformatics Group
Pacific Northwest National Laboratory
902 Battelle Boulevard
P.O. Box 999, Mail Stop J4-33
Richland, WA  99352 USA
Office:  509-372-6568
Email: ronald.taylor at pnl.gov

-----Original Message-----
From: ome-users-bounces at lists.openmicroscopy.org.uk [mailto:ome-users-bounces at lists.openmicroscopy.org.uk] On Behalf Of Taylor, Ronald C
Sent: Friday, August 20, 2010 12:11 PM
To: 'Josh Moore'
Cc: ronald.taylor24 at gmail.com; ome-users at lists.openmicroscopy.org.uk
Subject: Re: [ome-users] need help with the OMERO upgrade to OMERO 4.2.0 on a Mac server

 
Josh,

You were right - it was a simple port problem. Thanks very much for pointing me to that. Problem resolved, I think.
Ron