[ome-users] 4.1.0 - Unable to logon

[Smith, Stuart C]

Hi Josh, find below the output...
 
================================================================================
OMERO Diagnostics Beta-4.1.0-r5585-b12
================================================================================
Commands:   java -version                  1.6.0     (C:\Program Files\Java\j2re1.4.2_01\bin\java.EXE -- 3 others)
Commands:   python -V                      2.5       (C:\Python25\python.EXE)
Commands:   icegridnode --version          3.3       (C:\Ice-3.3.1\bin\icegridnode.EXE)
Commands:   icegridadmin --version         3.3       (C:\Ice-3.3.1\bin\icegridadmin.EXE)
Commands:   psql --version                 not found
Server:     icegridnode                    running
Server:     Blitz-0                        inactive (disabled)
Server:     DropBox                        inactive (disabled)
Server:     FSServer                       active (pid = 4456, enabled)
Server:     Indexer-0                      inactive (disabled)
Server:     OMERO.Glacier2                 active (pid = 3576, enabled)
Server:     OMERO.IceStorm                 active (pid = 3680, enabled)
Server:     Processor-0                    activating (enabled)
Server:     Tables-0                       inactive (disabled)
Server:     TestDropBox                    inactive (enabled)
Server:     Web                            inactive (enabled)
Log dir:    C:\omero_dist\bin\var\log      n/a

________________________________

From: josh.moore at gmx.de [mailto:josh.moore at gmx.de]
Sent: Tue 27/10/2009 09:59
To: Smith, Stuart C
Cc: ome-users at lists.openmicroscopy.org.uk
Subject: [ome-users] 4.1.0 - Unable to logon




Stuart,

on the server machine, can you run:

  bin\omero admin diagnostics

and possibly send us any of the log files which contain
errors. There's an example of the output at the bottom of the install
page:

  https://www.openmicroscopy.org/site/support/omero4/server/install-windows

Best wishes,
~Josh

Smith, Stuart C writes:
 > Morning, I have just installed OME 4.1.0 on a WinXP platform, but cannot
 > login to the OME Client.  I am using the Username/Password: omero, but
 > get the error mesaage "failed to log onto OMERO. Please check your name
 > and/or password or try again later".  Any idea's?
 >
 > Previously I was able to login to an earlier version before I wiped the
 > PC and installed 4.1
 >
 > Stuart