[ome-users] 4.1.0 - Unable to logon
Smith, Stuart C
Stuart.C.Smith at pfizer.com
Fri Nov 6 14:06:02 GMT 2009
lol, something so simply (the solution and/or me), I was using the
username: omero and not root. Anyway, by using root, lets me in.
Thanks for following this up.
Stuart
-----Original Message-----
From: Chris Allan [mailto:callan at lifesci.dundee.ac.uk]
Sent: 06 November 2009 14:01
To: Smith, Stuart C
Cc: ome-users at lists.openmicroscopy.org.uk
Subject: Re: [ome-users] 4.1.0 - Unable to logon
Just looking at your original e-mail are you using username: root,
password: omero? These are the defaults.
-Chris
On 6 Nov 2009, at 13:45, Smith, Stuart C wrote:
> Hi Chris, unfortunately not. I was planning to rebuild the PC and try
> again, unless you have any ideas?
>
> Stuart
>
> -----Original Message-----
> From: Chris Allan [mailto:callan at blackcat.ca]
> Sent: 06 November 2009 12:51
> To: Smith, Stuart C
> Cc: josh.moore at gmx.de; ome-users at lists.openmicroscopy.org.uk
> Subject: Re: [ome-users] 4.1.0 - Unable to logon
>
> Hi Stuart,
>
> Did you get this sorted out?
>
> -Chris
>
> On 27 Oct 2009, at 17:01, Smith, Stuart C wrote:
>
>> sorry about that. I tried to start the server (see below)
>>
>> ----------------------------------------------
>> C:\omero_dist\bin>omero server start
>> Bad arguments: start
>> Start the blitz server -- Reads properties via omero prefs
>> Exiting.
>> C:\omero_dist\bin>omero admin start
>> No descriptor given. Using etc\grid\windefault.xml
>> [SC] StartService FAILED 1056:
>> An instance of the service is already running.
>>
>> Waiting on startup. Use CTRL-C to exit
>> ..............Cancelled
>> Terminate batch job (Y/N)? y
>> ----------------------------------------------
>>
>> therefore stopped the server...
>>
>> ----------------------------------------------
>> C:\omero_dist\bin>omero admin stop
>> SERVICE_NAME: OMERO.master
>> TYPE : 10 WIN32_OWN_PROCESS
>> STATE : 3 STOP_PENDING
>>
>> (NOT_STOPPABLE,NOT_PAUSABLE,IGNORES_SHUTDO
>> WIN32_EXIT_CODE : 0 (0x0)
>> SERVICE_EXIT_CODE : 0 (0x0)
>> CHECKPOINT : 0x1
>> WAIT_HINT : 0x7d0
>> [SC] DeleteService SUCCESS
>> Waiting on shutdown. Use CTRL-C to exit
>> ----------------------------------------------
>>
>>
>> and finally restarted
>>
>> ----------------------------------------------
>> C:\omero_dist\bin>omero admin start
>> No descriptor given. Using etc\grid\windefault.xml
>> [SC] StartService FAILED 1058:
>> The service cannot be started, either because it is disabled or
>> because
>> it has n
>> o enabled devices associated with it.
>>
>> Waiting on startup. Use CTRL-C to exit
>> ----------------------------------------------
>>
>> But it wouldn't restart, therefore rebooted the pc & then was able to
>> start the server, but still unable to logon (see attached pic).
>>
>> Stuart
>>
>> -----Original Message-----
>> From: josh.moore at gmx.de [mailto:josh.moore at gmx.de]
>> Sent: 27 October 2009 16:37
>> To: Smith, Stuart C
>> Cc: ome-users at lists.openmicroscopy.org.uk
>> Subject: Re: [ome-users] 4.1.0 - Unable to logon
>>
>>
>> Sorry, I was referring only to the server startup, specifically the
>> "Start the server" step on the installation page:
>>
>>
>>
>
https://www.openmicroscopy.org/site/support/omero4/server/install-window
>> s#section-6
>>
>> You won't be able to connect from Insight until the:
>>
>> "Server: Blitz-0 inactive (disabled)"
>>
>> line in the diagnostics says "active".
>>
>> ~Josh
>>
>>
>> Smith, Stuart C writes:
>>> Sure, I simply log onto the Windows PC, and open "Insight".
>>> Should I
>> be
>>> starting something manually before trying "Insight"?
>>>
>>> -----Original Message-----
>>> From: josh.moore at gmx.de [mailto:josh.moore at gmx.de]
>>> Sent: 27 October 2009 16:25
>>> To: Smith, Stuart C
>>> Cc: ome-users at lists.openmicroscopy.org.uk
>>> Subject: Re: [ome-users] 4.1.0 - Unable to logon
>>>
>>>
>>> Hi Stuart,
>>>
>>> this actually looks like a very healthy server log except for the
>> fact
>>> that shutdown is requested a few minutes after startup. Are you
>>> using a startup script perhaps? If not, could you walk me through
>>> the
>>> steps you take to get to this point?
>>>
>>> Cheers,
>>> ~Josh.
>>>
>>> Smith, Stuart C writes:
>>>> Hi Josh,
>>>> Sorry was you after the "Blitz" log file? If so, see attached.
>>>>
>>>> Stuart
>>>> -----Original Message-----
>>>> From: josh.moore at gmx.de [mailto:josh.moore at gmx.de]
>>>> Sent: 27 October 2009 12:16
>>>> To: Smith, Stuart C
>>>> Cc: ome-users at lists.openmicroscopy.org.uk
>>>> Subject: Re: [ome-users] 4.1.0 - Unable to logon
>>>>
>>>>
>>>> Stuart,
>>>>
>>>> my apologies, but there's a bug* in the diagnostics tool. It
>> expects
>>>> you to be in the top-level directory (C:\omero_dist) and not in
>>>> bin. Then it would print out the log files with the numbers of
>> errors
>>>> and warnings.
>>>>
>>>> However, just from this part there's something obviously going
>>>> wrong. The Blitz server (Blitz-0) failed to start, meaning that
>> you
>>>> definitely won't be able to login.
>>>>
>>>> Could you send me that file offlist and we'll take a look?
>>>>
>>>> Thanks,
>>>> ~Josh.
>>>>
>>>>
>>>> * Added as http://trac.openmicroscopy.org.uk/omero/ticket/1603
>>>>
>>>> Smith, Stuart C writes:
>>>>> Hi Josh, find below the output...
>>>>>
>>>>>
>>>>
>>>
>> =
>> =
>> =
>> =====================================================================
>>>> ========
>>>>> OMERO Diagnostics Beta-4.1.0-r5585-b12
>>>>>
>>>>
>>>
>> =
>> =
>> =
>> =====================================================================
>>>> ========
>>>>> Commands: java -version 1.6.0
>> (C:\Program
>>>> Files\Java\j2re1.4.2_01\bin\java.EXE -- 3 others)
>>>>> Commands: python -V 2.5
>>>> (C:\Python25\python.EXE)
>>>>> Commands: icegridnode --version 3.3
>>>> (C:\Ice-3.3.1\bin\icegridnode.EXE)
>>>>> Commands: icegridadmin --version 3.3
>>>> (C:\Ice-3.3.1\bin\icegridadmin.EXE)
>>>>> Commands: psql --version not found
>>>>> Server: icegridnode running
>>>>> Server: Blitz-0 inactive (disabled)
>>>>> Server: DropBox inactive (disabled)
>>>>> Server: FSServer active (pid = 4456,
>>>> enabled)
>>>>> Server: Indexer-0 inactive (disabled)
>>>>> Server: OMERO.Glacier2 active (pid = 3576,
>>>> enabled)
>>>>> Server: OMERO.IceStorm active (pid = 3680,
>>>> enabled)
>>>>> Server: Processor-0 activating (enabled)
>>>>> Server: Tables-0 inactive (disabled)
>>>>> Server: TestDropBox inactive (enabled)
>>>>> Server: Web inactive (enabled)
>>>>> Log dir: C:\omero_dist\bin\var\log n/a
>>>>>
>>>>> ________________________________
>>>>>
>>>>> From: josh.moore at gmx.de [mailto:josh.moore at gmx.de]
>>>>> Sent: Tue 27/10/2009 09:59
>>>>> To: Smith, Stuart C
>>>>> Cc: ome-users at lists.openmicroscopy.org.uk
>>>>> Subject: [ome-users] 4.1.0 - Unable to logon
>>>>>
>>>>>
>>>>>
>>>>>
>>>>> Stuart,
>>>>>
>>>>> on the server machine, can you run:
>>>>>
>>>>> bin\omero admin diagnostics
>>>>>
>>>>> and possibly send us any of the log files which contain
>>>>> errors. There's an example of the output at the bottom of the
>>>>> install page:
>>>>>
>>>>>
>>>>
>>>
>>
>
https://www.openmicroscopy.org/site/support/omero4/server/install-window
>>>> s
>>>>>
>>>>> Best wishes,
>>>>> ~Josh
>>>>>
>>>>> Smith, Stuart C writes:
>>>>
>>>>>> Morning, I have just installed OME 4.1.0 on a WinXP
>> platform,
>>>>>> but cannot login to the OME Client. I am using the
>>>>>> Username/Password: omero, but get the error mesaage "failed
>> to
>>>>>> log onto OMERO. Please check your name and/or password or
>> try
>>>>>> again later". Any idea's?
>>>>>>
>>>>>> Previously I was able to login to an earlier version before
>> I
>>>> wiped the
>>>>>> PC and installed 4.1
>>>>>>
>>>>>> Stuart
>>>>>
>> <omero_error!.JPG>_______________________________________________
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>> ome-users at lists.openmicroscopy.org.uk
>> http://lists.openmicroscopy.org.uk/mailman/listinfo/ome-users
>
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