[ome-users] Omero4.0.3 start error on Windows SP2

josh.moore at gmx.de josh.moore at gmx.de
Fri Jul 3 18:51:16 BST 2009



Javier Diaz writes:
 > Muchas gracias!, creo que vas a convertirte en un políglota! (Thank
 > you very much!, I think you are going to be a polyglot!).

De nada. Se me olivido mucho, pero "no existe" es facil.

 > It Works! or at least we have the service running, because we have
 > new problems: When I tried to log in on webadmin I got this: Error:
 > PermissionDeniedException. Every time that I try to log in, the
 > OMEROWeb.log appends this:

This sounds more like an error I know how to deal with.

 > PermissionDeniedException: exception ::Glacier2::PermissionDeniedException
 > {
 >     reason = internal server error
 > }

 > I don't know whether it is related or not with the message: "Failed to 
 > startup after 5 minutes" that is still there (after the "bin\omero admin 
 > start" command).

Yes, these together say that your server has not (and won't be) able
to start. The most likely cause is the database connection. Have you
checked that you are able to connect from the command line? As
Bernhard pointed out recently,

  psql -h localhost -U omero omero -c "select * from image"

"omero" and "omero" should be the user name and the database name,
respectively. If they aren't the default values, did you configure
windefault.xml with the real values? If all that doesn't help, looking
at var\log\Blitz-0.log will hopefully help.


 > Again, I am and I will be very grateful for all your help.


No hay de que.
~J.

P.S. the "does not exist" issue has been created as:
https://trac.openmicroscopy.org.uk/omero/ticket/1400

 > josh.moore at gmx.de escribió:
 > > Hi Javier,
 > >
 > > got it!! Sorry for putting you through the paces for what turns
 > > out to be a case of horrible anglo-centrism. There's a check on
 > > Windows for the string: "does not exist", which of course doesn't
 > > quite match "no existe".
 > >
 > > For the moment, you can edit line 188 of
 > > lib/python/omero/plugins/admin.py:
 > >
 > > 188c188
 > > <             if 0 <= output.find("does not exist"):
 > > ---
 > >   
 > >>             if 0 <= output.find("no existe"):
 > >>     
 > >
 > > and I'll search for a more sensible way to check the existence of a
 > > service on Windows.
 > >
 > >
 > > Best wishes,
 > > ~Josh
 > >
 > >
 > > Javier Diaz writes:
 > >
 > >  > I was repeating the stepts of the installation.
 > >  > 
 > >  > - I chose the c:\omero_dist as installation directory.
 > >  > 
 > >  > - I set the system variable PATH to:
 > >  > "C:\python25;C:\Ice-3.3.1\bin". I have to add "C:\python25" because
 > >  > the command python was not recognized.
 > >  > 
 > >  > - I set the PYTHONPATH system variable to "C:\Ice-3.3.1\python",
 > >  > instead of C:\Ice-3.3.1\bin because I had an import error.
 > >  > 
 > >  > I restarted the computer after any change of the variables system.
 > >  > 
 > >  > Then,
 > >  > 
 > >  >     C:\omero_dist>bin\omero admin start
 > >  >     Creating c:\omero_dist\var\master
 > >  >     Initializing c:\omero_dist\var\log
 > >  >     Creating c:\omero_dist\var\registry
 > >  >     No descriptor given. Using etc\grid\windefault.xml
 > >  >     [SC] StartService: OpenService FAILED 1060:
 > >  > 
 > >  >     El servicio especificado no existe como servicio instalado.
 > >  > 
 > >  >     Waiting on startup. Use CTRL-C to exit
 > >  >     .............................Failed to startup after 5 minutes
 > >  > 
 > >  > After that, the directories master, log and  registry have nothing. The 
 > >  > event viewer does not show new events when I execute the commands.
 > >  > 
 > >  > The commands that you send me
 > >  > 
 > >  >     C:\omero_dist>bin\omero admin stop
 > >  >     [SC] OpenService FAILED 1060:
 > >  > 
 > >  >     El servicio especificado no existe como servicio instalado.
 > >  > 
 > >  > 
 > >  >     [SC] OpenService FAILED 1060:
 > >  > 
 > >  >     El servicio especificado no existe como servicio instalado.
 > >  > 
 > >  > 
 > >  >     Waiting on shutdown. Use CTRL-C to exit
 > >  > 
 > >  >     C:\omero_dist>bin\omero admin start
 > >  >     No descriptor given. Using etc\grid\windefault.xml
 > >  >     [SC] StartService: OpenService FAILED 1060:
 > >  > 
 > >  >     El servicio especificado no existe como servicio instalado.
 > >  > 
 > >  > 
 > >  >     Waiting on startup. Use CTRL-C to exit
 > >  >     .............................Failed to startup after 5 minutes
 > >  > 
 > >  > 
 > >  > There is no registration of new events when I executed the
 > >  > commnads.  This is the last event that I see in the event viewer.
 > >  > 
 > >  >     Tipo de suceso:    Información
 > >  >     Origen del suceso:    PostgreSQL
 > >  >     Categoría del suceso:    Ninguno
 > >  >     Id. suceso:    0
 > >  >     Fecha:        29/06/2009
 > >  >     Hora:        12:12:46 p.m.
 > >  >     Usuario:        No disponible
 > >  >     Equipo:    MICROSCOPIA12
 > >  >     Descripción:
 > >  >     Server started and accepting connections
 > >  > 
 > >  > Best regards.
 > >  > 
 > >  > Javier
 > >
 > >
 > >
 > >  > josh.moore at gmx.de escribió:
 > >  > > Javier Diaz writes:
 > >  > >  > Josh,
 > >  > >
 > >  > > Javier,
 > >  > >
 > >  > >  > I am sorry, I forgot to tell you that in the var/log directory there is 
 > >  > >  > nothing.
 > >  > >
 > >  > > Hmm....strange. Ok, without any logs or errors it's a bit difficult to
 > >  > > know where to begin, but a few things: After adding C:\Ice-3.3.1 to
 > >  > > the _system_ PATH, did you restart? Can you show us the output of
 > >  > > doing:
 > >  > >
 > >  > >   bin\omero admin stop
 > >  > >   bin\omero admin start
 > >  > >
 > >  > > Are there any logs (either in the Event Viewer or under var\logs)
 > >  > > after doing so? What directory are you using for your installation
 > >  > > directory? C:\omero_dist? 
 > >  > >
 > >  > > Best wishes,
 > >  > > ~Josh.
 > >  > >
 > >  > >
 > >  > >  > 
 > >  > >  > josh.moore at gmx.de escribió:
 > >  > >  > > Sorry, I sent too quickly. The appropriate link was:
 > >  > >  > >
 > >  > >  > > http://lists.openmicroscopy.org.uk/pipermail/ome-users/2009-May/001769.html
 > >  > >  > >
 > >  > >  > > Have a good weekend everyone,
 > >  > >  > > ~j.
 > >  > >  > >
 > >  > >  > > Javier Diaz writes:
 > >  > >  > >  > Hi,
 > >  > >  > >  > 
 > >  > >  > >  > My name is Javier Diaz and I am from Argentine. I completed all steps of 
 > >  > >  > >  > the installation guide for windows until I had to start omero server, 
 > >  > >  > >  > when I got the following error:
 > >  > >  > >  > 
 > >  > >  > >  > bin\omero admin start
 > >  > >  > >  > Creating var\master
 > >  > >  > >  > Initializing var\log
 > >  > >  > >  > Creating var\registry
 > >  > >  > >  > No descriptor given. Using etc\grid\windefault.xml
 > >  > >  > >  > [SC] StartService: OpenService ERROR 1060:
 > >  > >  > >  > 
 > >  > >  > >  > El servicio especificado no existe como servicio instalado.
 > >  > >  > >  > 
 > >  > >  > >  > I will appreciate any help. Thanks in advance.
 > >  > >  > >  > 
 > >  > >  > >  > Javier
 > >  > >  > >
 > >  > >  > >   
 > >  > >  > _______________________________________________
 > >  > >  > ome-users mailing list
 > >  > >  > ome-users at lists.openmicroscopy.org.uk
 > >  > >  > http://lists.openmicroscopy.org.uk/mailman/listinfo/ome-users
 > >  > >
 > >  > >   
 > >  > 
 > >  > 
 > >  > josh.moore at gmx.de escribió:
 > >  > > Javier Diaz writes:
 > >  > >  > Josh,
 > >  > >
 > >  > > Javier,
 > >  > >
 > >  > >  > I am sorry, I forgot to tell you that in the var/log directory there is 
 > >  > >  > nothing.
 > >  > >
 > >  > > Hmm....strange. Ok, without any logs or errors it's a bit difficult to
 > >  > > know where to begin, but a few things: After adding C:\Ice-3.3.1 to
 > >  > > the _system_ PATH, did you restart? Can you show us the output of
 > >  > > doing:
 > >  > >
 > >  > >   bin\omero admin stop
 > >  > >   bin\omero admin start
 > >  > >
 > >  > > Are there any logs (either in the Event Viewer or under var\logs)
 > >  > > after doing so? What directory are you using for your installation
 > >  > > directory? C:\omero_dist? 
 > >  > >
 > >  > > Best wishes,
 > >  > > ~Josh.
 > >  > >
 > >  > >
 > >  > >  > 
 > >  > >  > josh.moore at gmx.de escribió:
 > >  > >  > > Sorry, I sent too quickly. The appropriate link was:
 > >  > >  > >
 > >  > >  > > http://lists.openmicroscopy.org.uk/pipermail/ome-users/2009-May/001769.html
 > >  > >  > >
 > >  > >  > > Have a good weekend everyone,
 > >  > >  > > ~j.
 > >  > >  > >
 > >  > >  > > Javier Diaz writes:
 > >  > >  > >  > Hi,
 > >  > >  > >  > 
 > >  > >  > >  > My name is Javier Diaz and I am from Argentine. I completed all steps of 
 > >  > >  > >  > the installation guide for windows until I had to start omero server, 
 > >  > >  > >  > when I got the following error:
 > >  > >  > >  > 
 > >  > >  > >  > bin\omero admin start
 > >  > >  > >  > Creating var\master
 > >  > >  > >  > Initializing var\log
 > >  > >  > >  > Creating var\registry
 > >  > >  > >  > No descriptor given. Using etc\grid\windefault.xml
 > >  > >  > >  > [SC] StartService: OpenService ERROR 1060:
 > >  > >  > >  > 
 > >  > >  > >  > El servicio especificado no existe como servicio instalado.
 > >  > >  > >  > 
 > >  > >  > >  > I will appreciate any help. Thanks in advance.
 > >  > >  > >  > 
 > >  > >  > >  > Javier
 > >
 > >   



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