[ome-users] [ome-devel] Problem with OMERO.importer and XP
Olivier Arnaiz
arnaiz at cgm.cnrs-gif.fr
Mon Aug 17 08:22:20 BST 2009
Le 14 août 09 à 18:24, Brian Loranger a écrit :
> Hi Olivier,
>
> For the sake of those of us on both the OME-DEV and OME-USER
> mailing lists, I'm going to just use one of them :)
>
> Can you please send me your "importer.log" file (located in your
> home directory under OMERO/logs/ folder). Hopefully there's some
> additional information in there that can help uncover the mystery.
>
Hi Brain,
I have just this line in my importer.log:
2009-08-14 15:18:01,031 0 [ main]
WARN ome.system.UpgradeCheck - UPGRADE
AVAILABLE:Please upgrade to Beta-4.0.3 See http://
trac.openmicroscopy.org.uk/omero for the latest version
I am afraid that it is not very helpful.
Thanks
Olivier
> Thanks,
>
> Brian
>
> On 14 Aug 2009, at 14:25, Olivier Arnaiz wrote:
>
>> Le 14 août 09 à 14:03, Brian Loranger a écrit :
>>
>>> Hi Olivier,
>>>
>>> I've not seen this error before and we have several folks here
>>> using the importer with the latest version of java. The error
>>> suggests it's something in the underlying java native library and
>>> I'm wondering if you have a corrupted java install. Try
>>> reinstalling it from the Sun Java site and see if that helps.
>>
>> I did and I have exactly the same error :(
>>
>> Olivier
>>
>>
>>
>>>
>>> Cheers,
>>>
>>> Brian
>>>
>>> On 14 Aug 2009, at 08:59, Olivier Arnaiz <arnaiz at cgm.cnrs-gif.fr>
>>> wrote:
>>>
>>>> Hello,
>>>>
>>>> I have this error when I execute OMERO.importer (v4) on a
>>>> Windows XP computer.
>>>> OMERO.insight works on this machine and all the clients work on
>>>> a MacOS X OS.
>>>>
>>>> Do you have any idea ?
>>>>
>>>> Thanks
>>>> Olivier
>>>>
>>>> #
>>>> # A fatal error has been detected by the Java Runtime Environment:
>>>> #
>>>> # EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x6d03920c,
>>>> pid=1084, tid=3848
>>>> #
>>>> # JRE version: 6.0_15-b03
>>>> # Java VM: Java HotSpot(TM) Client VM (14.1-b02 mixed mode
>>>> windows-x86 )
>>>> # Problematic frame:
>>>> # C [awt.dll+0x3920c]
>>>> #
>>>> # If you would like to submit a bug report, please visit:
>>>> # http://java.sun.com/webapps/bugreport/crash.jsp
>>>> # The crash happened outside the Java Virtual Machine in native
>>>> code.
>>>> # See problematic frame for where to report the bug.
>>>> #
>>>>
>>>> --------------- T H R E A D ---------------
>>>>
>>>> Current thread (0x4a0e6c00): JavaThread "AWT-Windows" daemon
>>>> [_thread_in_native, id=3848, stack(0x4a550000,0x4a750000)]
>>>>
>>>> siginfo: ExceptionCode=0xc0000005, writing address 0xe137e41c
>>>>
>>>> Registers:
>>>> EAX=0x036a08cc, EBX=0x00000100, ECX=0xe137e41c, EDX=0x00000100
>>>> ESP=0x4a74f294, EBP=0xff000000, ESI=0x0000049c, EDI=0x00000000
>>>> EIP=0x6d03920c, EFLAGS=0x00010286
>>>>
>>>> Top of Stack: (sp=0x4a74f294)
>>>> 0x4a74f294: 4a74f2f0 00000100 4a74f374 00000100
>>>> 0x4a74f2a4: 6d0aac1e 036a08cc e137e41c 00000100
>>>> 0x4a74f2b4: 00000100 4a74f4f0 4a74f2f0 00000000
>>>> 0x4a74f2c4: 00000000 00000100 4a7aeef0 00000100
>>>> 0x4a74f2d4: 4ebff8a0 00000400 e137e41c 00000000
>>>> 0x4a74f2e4: 00000000 00000100 00000100 00000000
>>>> 0x4a74f2f4: 00000000 00000100 00000100 00000000
>>>> 0x4a74f304: 00000000 00000004 00000400 00000000
>>>>
>>>> Instructions: (pc=0x6d03920c)
>>>> 0x6d0391fc: 00 00 00 00 8b 54 24 1c 8b 28 81 cd 00 00 00 ff
>>>> 0x6d03920c: 89 29 83 c0 04 83 c1 04 4a 75 ed 03 c6 03 cf 4b
>>>>
>>>>
>>>> Stack: [0x4a550000,0x4a750000], sp=0x4a74f294, free space=2044k
>>>> Native frames: (J=compiled Java code, j=interpreted, Vv=VM code,
>>>> C=native code)
>>>> C [awt.dll+0x3920c]
>>>>
>>>> [error occurred during error reporting (printing native stack),
>>>> id 0xc0000005]
>>>>
>>>> Java frames: (J=compiled Java code, j=interpreted, Vv=VM code)
>>>> j sun.awt.windows.WToolkit.eventLoop()V+0
>>>> j sun.awt.windows.WToolkit.run()V+69
>>>> j java.lang.Thread.run()V+11
>>>> v ~StubRoutines::call_stub
>>>>
>>>> --------------- P R O C E S S ---------------
>>>>
>>>> Java Threads: ( => current thread )
>>>> 0x48e94400 JavaThread "D3D Screen Updater" daemon
>>>> [_thread_blocked, id=1464, stack(0x50580000,0x50780000)]
>>>> 0x4a033400 JavaThread "Image Fetcher 1" daemon
>>>> [_thread_blocked, id=1452, stack(0x50380000,0x50580000)]
>>>> 0x4a957400 JavaThread "HSQLDB Timer @1e88b35" daemon
>>>> [_thread_blocked, id=1192, stack(0x50180000,0x50380000)]
>>>> 0x4a8ba000 JavaThread "Swing-Shell" daemon [_thread_blocked,
>>>> id=3940, stack(0x4f660000,0x4f860000)]
>>>> 0x4a7e8000 JavaThread "AWT-EventQueue-0" [_thread_in_native,
>>>> id=3876, stack(0x4f430000,0x4f630000)]
>>>> 0x4a7ef800 JavaThread "Image Fetcher 0" daemon
>>>> [_thread_blocked, id=3860, stack(0x4f230000,0x4f430000)]
>>>> 0x4a7d7000 JavaThread "Keep-Alive-Timer" daemon
>>>> [_thread_blocked, id=3856, stack(0x4f030000,0x4f230000)]
>>>> =>0x4a0e6c00 JavaThread "AWT-Windows" daemon [_thread_in_native,
>>>> id=3848, stack(0x4a550000,0x4a750000)]
>>>> 0x4a0be000 JavaThread "AWT-Shutdown" [_thread_blocked,
>>>> id=2540, stack(0x4a350000,0x4a550000)]
>>>> 0x4a0c6800 JavaThread "Java2D Disposer" daemon
>>>> [_thread_blocked, id=3844, stack(0x4a150000,0x4a350000)]
>>>> 0x48e92000 JavaThread "Low Memory Detector" daemon
>>>> [_thread_blocked, id=3808, stack(0x49b00000,0x49d00000)]
>>>> 0x48e8c400 JavaThread "CompilerThread0" daemon
>>>> [_thread_blocked, id=3804, stack(0x49900000,0x49b00000)]
>>>> 0x48e8ac00 JavaThread "Attach Listener" daemon
>>>> [_thread_blocked, id=3792, stack(0x49700000,0x49900000)]
>>>> 0x48e89800 JavaThread "Signal Dispatcher" daemon
>>>> [_thread_blocked, id=3788, stack(0x49500000,0x49700000)]
>>>> 0x48e79000 JavaThread "Finalizer" daemon [_thread_blocked,
>>>> id=3752, stack(0x49300000,0x49500000)]
>>>> 0x48e74400 JavaThread "Reference Handler" daemon
>>>> [_thread_blocked, id=3756, stack(0x49100000,0x49300000)]
>>>> 0x00ca7c00 JavaThread "main" [_thread_blocked, id=3716, stack
>>>> (0x00030000,0x00230000)]
>>>>
>>>> Other Threads:
>>>> 0x48e71400 VMThread [stack: 0x48f00000,0x49100000] [id=3760]
>>>> 0x48e9c800 WatcherThread [stack: 0x49d00000,0x49f00000] [id=3812]
>>>>
>>>> VM state:not at safepoint (normal execution)
>>>>
>>>> VM Mutex/Monitor currently owned by a thread: None
>>>>
>>>> Heap
>>>> def new generation total 9088K, used 7323K [0x03200000,
>>>> 0x03bd0000, 0x080c0000)
>>>> eden space 8128K, 78% used [0x03200000, 0x03836f30, 0x039f0000)
>>>> from space 960K, 100% used [0x03ae0000, 0x03bd0000, 0x03bd0000)
>>>> to space 960K, 0% used [0x039f0000, 0x039f0000, 0x03ae0000)
>>>> tenured generation total 121024K, used 4368K [0x080c0000,
>>>> 0x0f6f0000, 0x43200000)
>>>> the space 121024K, 3% used [0x080c0000, 0x08504198,
>>>> 0x08504200, 0x0f6f0000)
>>>> compacting perm gen total 15616K, used 15615K [0x43200000,
>>>> 0x44140000, 0x47200000)
>>>> the space 15616K, 99% used [0x43200000, 0x4413fd58,
>>>> 0x4413fe00, 0x44140000)
>>>> No shared spaces configured.
>>>>
>>>> Dynamic libraries:
>>>> 0x00400000 - 0x00477f9c C:\Documents and Settings\Mr Cohen
>>>> \Bureau\OMERO.clients-Beta4.0.3.win\OMERO.clients
>>>> \OMERO.importer.exe
>>>> 0x7c910000 - 0x7c9c9000 C:\WINDOWS\system32\ntdll.dll
>>>> 0x7c800000 - 0x7c906000 C:\WINDOWS\system32\kernel32.dll
>>>> 0x77da0000 - 0x77e4c000 C:\WINDOWS\system32\ADVAPI32.DLL
>>>> 0x77e50000 - 0x77ee2000 C:\WINDOWS\system32\RPCRT4.dll
>>>> 0x77fc0000 - 0x77fd1000 C:\WINDOWS\system32\Secur32.dll
>>>> 0x77be0000 - 0x77c38000 C:\WINDOWS\system32\msvcrt.dll
>>>> 0x7c9d0000 - 0x7d1f5000 C:\WINDOWS\system32\SHELL32.DLL
>>>> 0x77ef0000 - 0x77f39000 C:\WINDOWS\system32\GDI32.dll
>>>> 0x7e390000 - 0x7e421000 C:\WINDOWS\system32\USER32.dll
>>>> 0x77f40000 - 0x77fb6000 C:\WINDOWS\system32\SHLWAPI.dll
>>>> 0x76320000 - 0x7633d000 C:\WINDOWS\system32\IMM32.DLL
>>>> 0x77390000 - 0x77493000 C:\WINDOWS\WinSxS
>>>> \x86_Microsoft.Windows.Common-
>>>> Controls_6595b64144ccf1df_6.0.2600.5512_x-ww_35d4ce83\comctl32.dll
>>>> 0x58b50000 - 0x58bea000 C:\WINDOWS\system32\comctl32.dll
>>>> 0x6d800000 - 0x6da8b000 C:\Program Files\Java\jre6\bin\client
>>>> \jvm.dll
>>>> 0x76ae0000 - 0x76b0f000 C:\WINDOWS\system32\WINMM.dll
>>>> 0x7c340000 - 0x7c396000 C:\WINDOWS\system32\MSVCR71.dll
>>>> 0x6d7b0000 - 0x6d7bc000 C:\Program Files\Java\jre6\bin\verify.dll
>>>> 0x6d330000 - 0x6d34f000 C:\Program Files\Java\jre6\bin\java.dll
>>>> 0x6d290000 - 0x6d298000 C:\Program Files\Java\jre6\bin\hpi.dll
>>>> 0x76ba0000 - 0x76bab000 C:\WINDOWS\system32\PSAPI.DLL
>>>> 0x6d7f0000 - 0x6d7ff000 C:\Program Files\Java\jre6\bin\zip.dll
>>>> 0x6d000000 - 0x6d14a000 C:\Program Files\Java\jre6\bin\awt.dll
>>>> 0x72f50000 - 0x72f76000 C:\WINDOWS\system32\WINSPOOL.DRV
>>>> 0x774a0000 - 0x775dd000 C:\WINDOWS\system32\ole32.dll
>>>> 0x5b090000 - 0x5b0c8000 C:\WINDOWS\system32\uxtheme.dll
>>>> 0x74690000 - 0x746dc000 C:\WINDOWS\system32\MSCTF.dll
>>>> 0x75140000 - 0x7516e000 C:\WINDOWS\system32\msctfime.ime
>>>> 0x6d230000 - 0x6d284000 C:\Program Files\Java\jre6\bin
>>>> \fontmanager.dll
>>>> 0x4fcf0000 - 0x4fe96000 C:\WINDOWS\system32\d3d9.dll
>>>> 0x6de60000 - 0x6de66000 C:\WINDOWS\system32\d3d8thk.dll
>>>> 0x77bd0000 - 0x77bd8000 C:\WINDOWS\system32\VERSION.dll
>>>> 0x6d610000 - 0x6d623000 C:\Program Files\Java\jre6\bin\net.dll
>>>> 0x719f0000 - 0x71a07000 C:\WINDOWS\system32\WS2_32.dll
>>>> 0x719e0000 - 0x719e8000 C:\WINDOWS\system32\WS2HELP.dll
>>>> 0x6d630000 - 0x6d639000 C:\Program Files\Java\jre6\bin\nio.dll
>>>> 0x71990000 - 0x719d0000 C:\WINDOWS\System32\mswsock.dll
>>>> 0x76ed0000 - 0x76ef7000 C:\WINDOWS\system32\DNSAPI.dll
>>>> 0x76f60000 - 0x76f68000 C:\WINDOWS\System32\winrnr.dll
>>>> 0x76f10000 - 0x76f3d000 C:\WINDOWS\system32\WLDAP32.dll
>>>> 0x76f70000 - 0x76f76000 C:\WINDOWS\system32\rasadhlp.dll
>>>> 0x4edd0000 - 0x4ee29000 C:\WINDOWS\system32\hnetcfg.dll
>>>> 0x719d0000 - 0x719d8000 C:\WINDOWS\System32\wshtcpip.dll
>>>> 0x778e0000 - 0x779d8000 C:\WINDOWS\system32\SETUPAPI.dll
>>>> 0x6fee0000 - 0x6ff35000 C:\WINDOWS\system32\netapi32.dll
>>>> 0x77b50000 - 0x77b72000 C:\WINDOWS\system32\appHelp.dll
>>>> 0x76f80000 - 0x76fff000 C:\WINDOWS\system32\CLBCATQ.DLL
>>>> 0x77000000 - 0x770d4000 C:\WINDOWS\system32\COMRes.dll
>>>> 0x770e0000 - 0x7716b000 C:\WINDOWS\system32\OLEAUT32.dll
>>>> 0x765b0000 - 0x76606000 C:\WINDOWS\System32\cscui.dll
>>>> 0x76590000 - 0x765ad000 C:\WINDOWS\System32\CSCDLL.dll
>>>> 0x4fea0000 - 0x5017a000 C:\WINDOWS\system32\xpsp2res.dll
>>>> 0x71a60000 - 0x71a72000 C:\WINDOWS\system32\MPR.dll
>>>> 0x75ef0000 - 0x75ef7000 C:\WINDOWS\System32\drprov.dll
>>>> 0x71b70000 - 0x71b7e000 C:\WINDOWS\System32\ntlanman.dll
>>>> 0x71c30000 - 0x71c47000 C:\WINDOWS\System32\NETUI0.dll
>>>> 0x71bf0000 - 0x71c30000 C:\WINDOWS\System32\NETUI1.dll
>>>> 0x71be0000 - 0x71be7000 C:\WINDOWS\System32\NETRAP.dll
>>>> 0x71b50000 - 0x71b63000 C:\WINDOWS\System32\SAMLIB.dll
>>>> 0x75f00000 - 0x75f0a000 C:\WINDOWS\System32\davclnt.dll
>>>> 0x73cc0000 - 0x73cd3000 C:\WINDOWS\system32\shgina.dll
>>>> 0x75900000 - 0x759fa000 C:\WINDOWS\system32\MSGINA.dll
>>>> 0x74730000 - 0x7476d000 C:\WINDOWS\system32\ODBC32.dll
>>>> 0x76340000 - 0x7638a000 C:\WINDOWS\system32\comdlg32.dll
>>>> 0x76960000 - 0x76a16000 C:\WINDOWS\system32\USERENV.dll
>>>> 0x762f0000 - 0x76300000 C:\WINDOWS\system32\WINSTA.dll
>>>> 0x4fb70000 - 0x4fb88000 C:\WINDOWS\system32\odbcint.dll
>>>> 0x76920000 - 0x76928000 C:\WINDOWS\system32\LINKINFO.dll
>>>> 0x76930000 - 0x76956000 C:\WINDOWS\system32\ntshrui.dll
>>>> 0x76ac0000 - 0x76ad1000 C:\WINDOWS\system32\ATL.DLL
>>>>
>>>> VM Arguments:
>>>> jvm_args: -Xmx1073741824 -Xms134217728
>>>> java_command: <unknown>
>>>> Launcher Type: generic
>>>>
>>>> Environment Variables:
>>>> PATH=C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\System32\Wbem;C:
>>>> \Program Files\ATI Technologies\ATI Control Panel;C:\Program
>>>> Files\Microsoft SQL Server\80\Tools\Binn\
>>>> USERNAME=Mr Cohen
>>>> OS=Windows_NT
>>>> PROCESSOR_IDENTIFIER=x86 Family 15 Model 4 Stepping 3, GenuineIntel
>>>>
>>>>
>>>>
>>>> --------------- S Y S T E M ---------------
>>>>
>>>> OS: Windows XP Build 2600 Service Pack 3
>>>>
>>>> CPU:total 2 (1 cores per cpu, 2 threads per core) family 15
>>>> model 4 stepping 3, cmov, cx8, fxsr, mmx, sse, sse2, sse3, ht
>>>>
>>>> Memory: 4k page, physical 1046596k(517848k free), swap 2518008k
>>>> (2004584k free)
>>>>
>>>> vm_info: Java HotSpot(TM) Client VM (14.1-b02) for windows-x86
>>>> JRE (1.6.0_15-b03), built on Jul 25 2009 01:22:46 by "java_re"
>>>> with MS VC++ 7.1
>>>>
>>>> time: Fri Aug 14 09:33:51 2009
>>>> elapsed time: 7 seconds
>>>>
>>>>
>>>> --
>>>> Olivier Arnaiz
>>>> CGM-CNRS
>>>> 91198 Gif-sur-Yvette
>>>> 01 69 82 43 75
>>>>
>>>> ParameciumDB:
>>>> http://paramecium.cgm.cnrs-gif.fr/
>>>>
>>>>
>>>>
>>>>
>>>> _______________________________________________
>>>> ome-devel mailing list
>>>> ome-devel at lists.openmicroscopy.org.uk
>>>> http://lists.openmicroscopy.org.uk/mailman/listinfo/ome-devel
>>
>> --
>> Olivier Arnaiz
>> CGM-CNRS
>> 91198 Gif-sur-Yvette
>> 01 69 82 43 75
>>
>> ParameciumDB:
>> http://paramecium.cgm.cnrs-gif.fr/
>>
>>
>>
>>
>
> Brian Loranger
> Software Developer, Open Microscopy Environment
> Division of Gene Regulation and Expression
> University of Dundee
> (The University of Dundee is a registered Scottish charity, No:
> SC015096)
>
--
Olivier Arnaiz
CGM-CNRS
91198 Gif-sur-Yvette
01 69 82 43 75
ParameciumDB:
http://paramecium.cgm.cnrs-gif.fr/
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