[ome-users] OMERO.client cannot connect to OMERO.server on different machines

[Paulo Almeida]

Hi,

In case you haven't seen it, that happened to me until I read this:

https://trac.openmicroscopy.org.uk/omero/wiki/OmeroTroubleshooting

- Paulo Almeida

On Wednesday 05 March 2008 16:19, Oliver Müller wrote:
> Hi OMERO team,
>
>
>
> we have installed OMERO.server Beta 2.3 on our AIX machine and we have the
> problem, that the clients cannot connect
>
> to the server. If a client tries to connect to the server, the server’s log
> does not change at all and the client answers something
>
> like “server is probably down”.
>
>
>
> So, I’ve established a little test system consisting of three parts:
>
>
>
> (I) Server
>
> OMERO.server Beta 2.3 is installed on a Linux machine.
>
>
>
> (II) Client
>
> OMERO.insight Beta 2.3.1 is installed on a Windows XP machine (I’ve also
> tried with Beta 2.3.2)
>
>
>
> (III) Switch
>
> A switch connects both machines, so that I can be sure that no ports are
> blocked (our local IT staff tries to keep
>
> a maximum security level and thus blocks most ports, since we’re a
> University Hospital and patient’s data have to
>
> be secure).
>
>
>
> So, I know the state of my network, I know the state of the machine’s
> firewalls and port settings, but client and server
>
> cannot establish a connection.
>
>
>
> BUT:
>
> If I install OMERO.insight Beta 2.3.1 on the Linux machine (I), where the
> server is running, these two can connect.
>
>
>
> So, do I have to tell the server, that it has to allow connections from
> outside? Do you have any idea, what the problem
>
> might be?
>
>
>
> Best regards,
> -olli-
>
>
>
> ---
>
> Oliver Müller
>
>
>
> Institut für Molekulare Zellbiologie
>
> Medizinische Fakultät
>
> Universität des Saarlandes
>
> Gebäude 61 - FR 2.1 - Anatomie & Zellbiologie
>
> D-66421 Homburg/Saar
>
> Tel.: + 49 (0) 6841 162 61 09
>
>
>
>
>
>
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