[ome-users] no login at IE7. .. .
Ilya Goldberg
igg at nih.gov
Wed May 9 00:57:29 BST 2007
Did you check that changing the setting in MSIE was reflected in
HTTP_ACCEPT_LANGUAGE in showENV.pl?
Honestly, I'm at a loss. Obviously the only differences between what
you're running and what Curtis is running have nothing to do with OME
and most likely nothing to do with anything on your unix system.
Still, there's obviously a large audience for this unfortunate
browser, so its worth while trying a little harder to see what its
problem is this time. I appreciate you spending your time on this.
Microsoft's prodigious resources would have been helpful too (if they
cared).
;)
You can turn on debugging output and see what ends up in the http
server's error log (no clue where that is on your system, maybe
something like /var/log/httpd/error_log).
To turn on debugging, you have to modify either httpd2.web-dev.conf
or httpd2.web.conf depending wether you're running a developer
installation or a non-developer one (respectively). It appears that
your OME/conf directory would be /opt/scoredata/OME/conf/.
Add the following line in the <IfModule mod_perl.c> block where the
other PerlSetEnv directives appear:
PerlSetEnv OME_DEBUG 1
When you restart the server, a fair amount of debugging information
will appear in Apache's error log when you log in. There's enough
output that you will probably want to remember to turn this off later.
Let's see what the debugging messages give us starting from the
restart messages all the way to the failed login page. Probably the
messages from a successful Firefox login would be helpful also.
Thanks,
Ilya
On May 8, 2007, at 4:30 AM, Matthias Pigerl wrote:
> Hi Ilya,
>
> unfortunately not. It took some time to figure out how to change
> this at MSIE but finally I changed it (to en, to en-us, to en-gb)
> and no result. I still cannot log in from MSIE.
> Furthermore I could log in at Curtis system at LOCI with the same
> browser. So it must be something wrong with the server configuration.
> But I use the same version of OME (the newst from CVS) and the same
> version of mod_perl as Curtis.
> Different between LOCI and our server is Apache (we use apache
> 2.2.3 and LOCI's apache is 2.0.55) LOCI has installed more apache
> modules (PHP, Python and so one) and we only perl and they use a
> different Server System (Ubuntu and we Suse/Novel, but the two
> versions have same LINUX kernel).
> I'm pretty sure there is nothing wrong in our Apache configuration.
> A general perl configuration dosn't exist (far as I know) and the
> only perl program running at the the Server is OME. So maybe the
> problem is caused by a perl module? Does OME use a certain
> perl_module for the session management?
>
> Thanks again for your ideas and help
> Matthias
>
>
> Ilya Goldberg schrieb:
>> Hi Matthias
>> The HTTP_ACCEPT_LANGUAGE attribute could very well be it.
>> Is it possible to change this in MSIE and add en and en-us?
>> -Ilya
>>
>>
>> On May 7, 2007, at 3:14 AM, Matthias Pigerl wrote:
>>
>>
>>> Hi everyone.
>>>
>>> Hope you had a nice weekend.
>>> Here is the output of showENV.pl. Unfortunately I couldn't find
>>> nothing wrong in my installation. I copied the whole system to
>>> VM, that I really can play with it and change everything what I
>>> want without danger of the real company installation.
>>>
>>> One small point I saw: Firefox sets HTTP_ACCEPT_LANGUAGE to de-
>>> de,de AND en-us, en.
>>> Internet Explorer only to "de". Does OME check this? Maybe it's
>>> not delivering a page if HTTP_ACCEPT_LANGUAGE is not "en"?
>>>
>>> I also checked again all perl modules and apache configuration -
>>> but everything ok. I don't have more ideas. Maybe I should
>>> replace mod_perl. The newest one is 2.0.3, but I have to compile
>>> it (because there is no version for my distri), even if I think
>>> it also dosn't make sense because Curtis is also using 2.0.2.
>>>
>>> CU Matthias
>>>
>>>
>>> SCRIPT_NAME = /perl2/showENV.pl
>>> SERVER_NAME = 10.155.36.50
>>> SERVER_ADMIN = [no address given]
>>> HTTP_ACCEPT_ENCODING = gzip, deflate
>>> HTTP_CONNECTION = Keep-Alive
>>> REQUEST_METHOD = GET
>>> HTTP_ACCEPT = image/gif, image/x-xbitmap, image/jpeg, image/
>>> pjpeg, application/x-shockwave-flash, */*
>>> SCRIPT_FILENAME = /opt/scoredata/OME/perl2/showENV.pl
>>> HTTP_UA_CPU = x86
>>> SERVER_SOFTWARE = Apache/2.2.3 (Linux/SUSE)
>>> QUERY_STRING =
>>> REMOTE_PORT = 2038
>>> HTTP_USER_AGENT = Mozilla/4.0 (compatible; MSIE 7.0; Windows NT
>>> 5.1; .NET CLR 1.1.4322; .NET CLR 2.0.50727)
>>> SERVER_PORT = 80
>>> SERVER_SIGNATURE = <address>Apache/2.2.3 (Linux/SUSE) Server at
>>> 10.155.36.50 Port 80</address>
>>>
>>> HTTP_ACCEPT_LANGUAGE = de
>>> REMOTE_ADDR = 192.68.211.74
>>> SERVER_PROTOCOL = HTTP/1.1
>>> MOD_PERL_API_VERSION = 2
>>> PATH = /usr/bin/:/usr/local/bin/:/sw/bin/
>>> REQUEST_URI = /perl2/showENV.pl
>>> GATEWAY_INTERFACE = CGI/1.1
>>> SERVER_ADDR = 10.155.36.50
>>> DOCUMENT_ROOT = /srv/www/htdocs
>>> HTTP_HOST = 10.155.36.50
>>> MOD_PERL = mod_perl/2.0.2
>>>
>>>
>>> Zhou, Mi schrieb:
>>>
>>>> It is interesting that in IE, showENV.pl won't run but in other
>>>> browsers it will and print out the variables.
>>>>
>>>> Thanks,
>>>>
>>>> Mi
>>>>
>>>> -----Original Message-----
>>>> From: Ilya Goldberg [mailto:igg at nih.gov] Sent: Friday, May 04,
>>>> 2007 1:44 PM
>>>> To: Matthias Pigerl
>>>> Cc: Curtis Rueden; ome-users at lists.openmicroscopy.org.uk; Zhou, Mi
>>>> Subject: Re: [ome-users] no login at IE7. .. .
>>>>
>>>> This is quite funny actually, because a room full of OME
>>>> developers gathered in Madison for the developers meeting are
>>>> reading this thread and are all pretty well stumped.
>>>> One guess that Chris made is that this may have something to do
>>>> with locale settings on your server, which may not be
>>>> compatible with the client's locale settings.
>>>> Try this:
>>>> sudo cp src/perl2/showENV.pl /OME/perl2
>>>>
>>>> [This is assuming a non-developer installation with serve.pl
>>>> located in /OME/perl2]
>>>>
>>>> Then go to a URL like this to dump out the server's
>>>> environment variable:
>>>> http://localhost/perl2/showENV.pl
>>>>
>>>> Obviously, substitute localhost with your hostname.
>>>>
>>>> Can you post what the result of that? You can reply directly
>>>> to me if you don't want the list to see.
>>>> -Ilya
>>>>
>>>>
>>>> On May 4, 2007, at 10:07 AM, Matthias Pigerl wrote:
>>>>
>>>>
>>>>
>>>>> Hi,
>>>>>
>>>>> I also tried now to login at LOCI's server (thanks Curtis) and
>>>>> it also works perfect. So your're write there must be
>>>>> something at the server configuration and it seems that Mi
>>>>> and I have the same problem. Mi, what version of perl_mod and
>>>>> appache to you use?
>>>>>
>>>>> Thanks for all our help and have a nice weekend (in old Europe
>>>>> it's 5 o'clock and my company closes earlier on a friday) but
>>>>> maybe I'll come back tomorrow and check again the OME
>>>>> installation.
>>>>>
>>>>> Matthias
>>>>>
>>>>>
>>>>> ----- original Nachricht --------
>>>>>
>>>>> Betreff: Re: [ome-users] no login at IE7. .
>>>>> Gesendet: Fr, 04. Mai 2007
>>>>> Von: Curtis Rueden<ctrueden at wisc.edu>
>>>>>
>>>>>
>>>>>
>>>>>> Hi,
>>>>>>
>>>>>> I asked Matthias and Mi to try logging in to LOCI's OME
>>>>>> server, and Mi
>>>>>> was able to log in with no problem. So there must be
>>>>>> something about
>>>>>> the server configuration that sometimes results in
>>>>>> incompatibilities
>>>>>> with IE7. Any ideas?
>>>>>>
>>>>>> -Curtis
>>>>>>
>>>>>> On 5/4/07, Matthias Pigerl <matthias.pigerl at sco-
>>>>>> lifescience.de> wrote:
>>>>>>
>>>>>>
>>>>>>> I've the same problem. Login page says:
>>>>>>> "passwords are RSA encrypted" I also think that the session
>>>>>>> could not be
>>>>>>> created right, but I don't know why.
>>>>>>> I changed the security and zone settings of IE, but no effect.
>>>>>>>
>>>>>>> I also checked apache and perl configuration but I found
>>>>>>> nothing strange.
>>>>>>>
>>>>>>> Unfortunately I don't know the IE very well. Does anyone
>>>>>>> know if there
>>>>>>> is a plugin like "Firebug" for the Firefox?
>>>>>>>
>>>>>>> Matthias
>>>>>>>
>>>>>>>
>>>>>>> Zhou, Mi schrieb:
>>>>>>>
>>>>>>>
>>>>>>>> It says "passwords are RSA encrypted".
>>>>>>>> I it will pass the authentication part if you put in the
>>>>>>>> correct
>>>>>>>>
>>>>>>>>
>>>>>> username/password. Seems like the session was not created right.
>>>>>>
>>>>>>
>>>>>>>> Mi
>>>>>>>> -----Original Message-----
>>>>>>>> From: Ilya Goldberg [mailto:igg at nih.gov]
>>>>>>>> Sent: Thursday, May 03, 2007 9:19 AM
>>>>>>>> To: matthias.pigerl at sco-lifescience.de
>>>>>>>> Cc: Bernd Jagla; ome-users at lists.openmicroscopy.org.uk;
>>>>>>>> Zhou, Mi
>>>>>>>> Subject: Re: [ome-users] no login at IE7. .
>>>>>>>>
>>>>>>>> Does the little message just below the username/password
>>>>>>>> fields say
>>>>>>>> that the passwords will be encrypted, or sent as clear text?
>>>>>>>> A screen-shot might help.
>>>>>>>> If Javascript is turned off, then it will say that
>>>>>>>> passwords are sent
>>>>>>>> as clear text. The login will work, but other things may not.
>>>>>>>> -Ilya
>>>>>>>>
>>>>>>>> On May 3, 2007, at 8:35 AM, Matthias Pigerl wrote:
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>> Hi everyone,
>>>>>>>>>
>>>>>>>>> @ Bernd: Unfortunately not. I also thought there could be
>>>>>>>>> a problem
>>>>>>>>> with
>>>>>>>>> the security settings and I changed them.
>>>>>>>>>
>>>>>>>>> @ Curtis: Our installation is very similar. Our server OS
>>>>>>>>> is Novell/
>>>>>>>>> Suse
>>>>>>>>> 9.x.
>>>>>>>>> Apache server is running 2.2.3 and mod_perl 2.0.3, I also
>>>>>>>>> do not have
>>>>>>>>> CGI::Session installed.
>>>>>>>>> Today I did a CVS update form OME but there was no difference.
>>>>>>>>>
>>>>>>>>> @ Mi: I try to find an IE6. :-) Maybe I could check it
>>>>>>>>> tomorrow. I
>>>>>>>>> always it thought it works with IE6 but it could be that
>>>>>>>>> I've never
>>>>>>>>> checked it. Because we've a lot of Linux clients (for
>>>>>>>>> students :-) ) and
>>>>>>>>> most of our stuff works with Apple Computers and there is
>>>>>>>>> of course no
>>>>>>>>> problem.
>>>>>>>>>
>>>>>>>>> I hope tomorrow I've some time to look for the error and
>>>>>>>>> then I'll
>>>>>>>>> report it. (if not I try to convince our IE7 user to
>>>>>>>>> install Firefox).
>>>>>>>>>
>>>>>>>>> Cu
>>>>>>>>> Matthias
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> Bernd Jagla schrieb:
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>> Is it possible that this has something to do with the
>>>>>>>>>> security
>>>>>>>>>> settings
>>>>>>>>>> within IE7? You should probably add localhost or wherever the
>>>>>>>>>> server is
>>>>>>>>>> located to your trusted sites...
>>>>>>>>>>
>>>>>>>>>> Hope this helps,
>>>>>>>>>>
>>>>>>>>>> Bernd
>>>>>>>>>>
>>>>>>>>>> |-----Original Message-----
>>>>>>>>>> |From: ome-users-bounces at lists.openmicroscopy.org.uk
>>>>>>>>>> [mailto:ome-
>>>>>>>>>> users-
>>>>>>>>>> |bounces at lists.openmicroscopy.org.uk] On Behalf Of Zhou, Mi
>>>>>>>>>> |Sent: Wednesday, May 02, 2007 12:07 PM
>>>>>>>>>> |To: Curtis Rueden
>>>>>>>>>> |Cc: matthias.pigerl at sco-lifescience.de; ome-
>>>>>>>>>> |users at lists.openmicroscopy.org.uk
>>>>>>>>>> |Subject: Re: [ome-users] no login at IE7
>>>>>>>>>> |
>>>>>>>>>> |Hi Curtis,
>>>>>>>>>> |
>>>>>>>>>> |May I know your OS and your version of CGI and CGI::Session?
>>>>>>>>>> |
>>>>>>>>>> |Thanks,
>>>>>>>>>> |
>>>>>>>>>> |Mi
>>>>>>>>>> |-----Original Message-----
>>>>>>>>>> |From: ctrueden.wisc at gmail.com
>>>>>>>>>> [mailto:ctrueden.wisc at gmail.com] On
>>>>>>>>>> Behalf Of
>>>>>>>>>> |Curtis Rueden
>>>>>>>>>> |Sent: Wednesday, May 02, 2007 10:46 AM
>>>>>>>>>> |To: Zhou, Mi
>>>>>>>>>> |Cc: matthias.pigerl at sco-lifescience.de; ome-
>>>>>>>>>> |users at lists.openmicroscopy.org.uk
>>>>>>>>>> |Subject: Re: [ome-users] no login at IE7
>>>>>>>>>> |
>>>>>>>>>> |Hi Matthias & Mi,
>>>>>>>>>> |
>>>>>>>>>> |I tested my OME installation (from CVS) with IE7 on
>>>>>>>>>> Windows XP and I
>>>>>>>>>> |can log in fine.
>>>>>>>>>> |
>>>>>>>>>> |-Curtis
>>>>>>>>>> |
>>>>>>>>>> |On 5/2/07, Zhou, Mi <Mi.Zhou at stjude.org> wrote:
>>>>>>>>>> |> Hi,
>>>>>>>>>> |>
>>>>>>>>>> |> I always had this problem with IE, even IE6. I wonder
>>>>>>>>>> if you
>>>>>>>>>> changed
>>>>>>>>>> |anything in session handling to make it work in IE6?
>>>>>>>>>> |>
>>>>>>>>>> |> Thanks,
>>>>>>>>>> |>
>>>>>>>>>> |> Mi Zhou
>>>>>>>>>> |> St. Jude Children's Research Hospital
>>>>>>>>>> |>
>>>>>>>>>> |> -----Original Message-----
>>>>>>>>>> |> From: ome-users-bounces at lists.openmicroscopy.org.uk
>>>>>>>>>> [mailto:ome-
>>>>>>>>>> users-
>>>>>>>>>> |bounces at lists.openmicroscopy.org.uk] On Behalf Of
>>>>>>>>>> Matthias Pigerl
>>>>>>>>>> |> Sent: Wednesday, May 02, 2007 4:57 AM
>>>>>>>>>> |> To: ome-users at lists.openmicroscopy.org.uk
>>>>>>>>>> |> Subject: [ome-users] no login at IE7
>>>>>>>>>> |>
>>>>>>>>>> |> Hi everybody,
>>>>>>>>>> |>
>>>>>>>>>> |> we are using OME 2.6.0 stable (Thanks to all great
>>>>>>>>>> developer
>>>>>>>>>> here). I
>>>>>>>>>> |> never had a big problem, but now some new clients are
>>>>>>>>>> using IE
>>>>>>>>>> 7 (I'
>>>>>>>>>> |> don't like it, but I cannot change it). And on this
>>>>>>>>>> browser we
>>>>>>>>>> cannot
>>>>>>>>>> |> login to OME. I see the login page and if I write a wrong
>>>>>>>>>> password I get
>>>>>>>>>> |> the "login error message", but if I write a correct
>>>>>>>>>> login/ password
>>>>>>>>>> |> nothing happens - no error message (neither at the
>>>>>>>>>> browser nor
>>>>>>>>>> at a log
>>>>>>>>>> |> file at the server). I don't have problems with
>>>>>>>>>> Mozilla, Safari
>>>>>>>>>> and s.o.
>>>>>>>>>> |> So is OME 2.6.0 really not compatible with IE 7 or
>>>>>>>>>> should I start
>>>>>>>>>> |> searching at Perl (session handling) or at OME
>>>>>>>>>> configuration?
>>>>>>>>>> |>
>>>>>>>>>> |> Thanks in advance,
>>>>>>>>>> |>
>>>>>>>>>> |> Matthias
>>>>>>>>>> |>
>>>>>>>>>> |>
>>>>>>>>>> |>
>>>>>>>>>> |>
>>>>>>>>>> |>
>>>>>>>>>> |> --
>>>>>>>>>> |> Dipl.-Ing. (FH) Matthias Pigerl
>>>>>>>>>> |> Development - software developer
>>>>>>>>>> |>
>>>>>>>>>> |> S.CO LifeScience GmbH
>>>>>>>>>> |> Boltzmannstrasse 11a
>>>>>>>>>> |> 85748 Garching (Munich)
>>>>>>>>>> |> Germany
>>>>>>>>>> |> Fon: +49 (0)89 1214023 40
>>>>>>>>>> |> Fax: +49 (0)89 1214023 44
>>>>>>>>>> |> Web: www.sco-lifescience.de
>>>>>>>>>> |>
>>>>>>>>>> |> Amtsgericht München HRB 154210
>>>>>>>>>> |> Geschäftsführer:
>>>>>>>>>> |> Dr. Markus Eblenkamp
>>>>>>>>>> |>
>>>>>>>>>> |> _______________________________________________
>>>>>>>>>> |> ome-users mailing list
>>>>>>>>>> |> ome-users at lists.openmicroscopy.org.uk
>>>>>>>>>> |> http://lists.openmicroscopy.org.uk/mailman/listinfo/
>>>>>>>>>> ome- users
>>>>>>>>>> |>
>>>>>>>>>> |>
>>>>>>>>>> |> _______________________________________________
>>>>>>>>>> |> ome-users mailing list
>>>>>>>>>> |> ome-users at lists.openmicroscopy.org.uk
>>>>>>>>>> |> http://lists.openmicroscopy.org.uk/mailman/listinfo/
>>>>>>>>>> ome- users
>>>>>>>>>> |>
>>>>>>>>>> |
>>>>>>>>>> |
>>>>>>>>>> |_______________________________________________
>>>>>>>>>> |ome-users mailing list
>>>>>>>>>> |ome-users at lists.openmicroscopy.org.uk
>>>>>>>>>> |http://lists.openmicroscopy.org.uk/mailman/listinfo/ome-
>>>>>>>>>> users
>>>>>>>>>>
>>>>>>>>>> _______________________________________________
>>>>>>>>>> ome-users mailing list
>>>>>>>>>> ome-users at lists.openmicroscopy.org.uk
>>>>>>>>>> http://lists.openmicroscopy.org.uk/mailman/listinfo/ome-users
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>> --
>>>>>>>>> Dipl.-Ing. (FH) Matthias Pigerl
>>>>>>>>> Development
>>>>>>>>>
>>>>>>>>> S.CO LifeScience GmbH
>>>>>>>>> Boltzmannstrasse 11a
>>>>>>>>> 85748 Garching (Munich)
>>>>>>>>> Germany
>>>>>>>>> Fon: +49 (0)89 1214023 40
>>>>>>>>> Fax: +49 (0)89 1214023 44
>>>>>>>>> Web: www.sco-lifescience.de
>>>>>>>>>
>>>>>>>>> Amtsgericht München HRB 154210
>>>>>>>>> Geschäftsführer:
>>>>>>>>> Dr. Markus Eblenkamp
>>>>>>>>>
>>>>>>>>> _______________________________________________
>>>>>>>>> ome-users mailing list
>>>>>>>>> ome-users at lists.openmicroscopy.org.uk
>>>>>>>>> http://lists.openmicroscopy.org.uk/mailman/listinfo/ome-users
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>> _______________________________________________
>>>>>>>> ome-users mailing list
>>>>>>>> ome-users at lists.openmicroscopy.org.uk
>>>>>>>> http://lists.openmicroscopy.org.uk/mailman/listinfo/ome-users
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>> --
>>>>>>> Dipl.-Ing. (FH) Matthias Pigerl
>>>>>>> Development
>>>>>>>
>>>>>>> S.CO LifeScience GmbH
>>>>>>> Boltzmannstrasse 11a
>>>>>>> 85748 Garching (Munich)
>>>>>>> Germany
>>>>>>> Fon: +49 (0)89 1214023 40
>>>>>>> Fax: +49 (0)89 1214023 44
>>>>>>> Web: www.sco-lifescience.de
>>>>>>>
>>>>>>> Amtsgericht München HRB 154210
>>>>>>> Geschäftsführer:
>>>>>>> Dr. Markus Eblenkamp
>>>>>>>
>>>>>>> _______________________________________________
>>>>>>> ome-users mailing list
>>>>>>> ome-users at lists.openmicroscopy.org.uk
>>>>>>> http://lists.openmicroscopy.org.uk/mailman/listinfo/ome-users
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>> _______________________________________________
>>>>>> ome-users mailing list
>>>>>> ome-users at lists.openmicroscopy.org.uk
>>>>>> http://lists.openmicroscopy.org.uk/mailman/listinfo/ome-users
>>>>>>
>>>>>>
>>>>>>
>>>>> --- original Nachricht Ende ----
>>>>>
>>>>> _______________________________________________
>>>>> ome-users mailing list
>>>>> ome-users at lists.openmicroscopy.org.uk
>>>>> http://lists.openmicroscopy.org.uk/mailman/listinfo/ome-users
>>>>>
>>>>>
>>>>>
>>>>
>>>> _______________________________________________
>>>> ome-users mailing list
>>>> ome-users at lists.openmicroscopy.org.uk
>>>> http://lists.openmicroscopy.org.uk/mailman/listinfo/ome-users
>>>>
>>>>
>>> --
>>> Dipl.-Ing. (FH) Matthias Pigerl
>>> Development
>>>
>>> S.CO LifeScience GmbH
>>> Boltzmannstrasse 11a
>>> 85748 Garching (Munich)
>>> Germany
>>> Fon: +49 (0)89 1214023 40
>>> Fax: +49 (0)89 1214023 44
>>> Web: www.sco-lifescience.de
>>>
>>> Amtsgericht München HRB 154210
>>> Geschäftsführer:
>>> Dr. Markus Eblenkamp
>>>
>>>
>>
>> _______________________________________________
>> ome-users mailing list
>> ome-users at lists.openmicroscopy.org.uk
>> http://lists.openmicroscopy.org.uk/mailman/listinfo/ome-users
>>
>
>
> --
> Dipl.-Ing. (FH) Matthias Pigerl
> Development
>
> S.CO LifeScience GmbH
> Boltzmannstrasse 11a
> 85748 Garching (Munich)
> Germany
> Fon: +49 (0)89 1214023 40
> Fax: +49 (0)89 1214023 44
> Web: www.sco-lifescience.de
>
> Amtsgericht München HRB 154210
> Geschäftsführer:
> Dr. Markus Eblenkamp
>
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