[ome-devel] omero web problem with 4.4.10
Simon Li
s.p.li at dundee.ac.uk
Tue Jan 28 13:43:19 GMT 2014
Hi Harri
Could you run
omero admin diagnostics
from your OMERO_SERVER/bin directory and either copy the output here, or save it to a file and put it somewhere we can download it?
Could you give us a bit more information about your setup, for example are you running both OMERO.server and OMERO.web under the 'omero' user, are they running on the same/different servers. Finally is your omeroweb init.d file one that you've written yourself?
Best wishes
Simon
On 28 Jan 2014, at 13:29, Harri Jäälinoja <harri.jaalinoja at helsinki.fi>
wrote:
> Hi,
> we installed OMERO 4.4.10. The server started ok, but there is something wrong with the web component. There are no errors when starting it up, but no processes are started:
>
> [root at lmu-omero2 ~]# ps -u omero
> PID TTY TIME CMD
>
> [root at lmu-omero2 ~]# service omeroweb start
> INFO:__main__:Application Starting...
> INFO:root:Processing custom settings for module omeroweb.settings
> DEBUG:omeroweb.settings:ADMINS = [] (source:default)
> DEBUG:omeroweb.settings:APPLICATION_SERVER = 'fastcgi-tcp' (source:omero.web.application_server)
> DEBUG:omeroweb.settings:APPLICATION_SERVER_HOST = '0.0.0.0' (source:default)
> DEBUG:omeroweb.settings:APPLICATION_SERVER_MAX_REQUESTS = 400 (source:default)
> DEBUG:omeroweb.settings:APPLICATION_SERVER_PORT = '4080' (source:default)
> DEBUG:omeroweb.settings:ADDITIONAL_APPS = [] (source:default)
> DEBUG:omeroweb.settings:CACHES = {} (source:default)
> DEBUG:omeroweb.settings:DATABASES = {} (source:default)
> DEBUG:omeroweb.settings:DEBUG = True (source:omero.web.debug)
> DEBUG:omeroweb.settings:EMAIL_HOST = 'lmu-omero2.biocenter.helsinki.fi' (source:omero.web.email_host)
> DEBUG:omeroweb.settings:EMAIL_HOST_PASSWORD = '********************' (source:default)
> DEBUG:omeroweb.settings:EMAIL_HOST_USER = None (source:default)
> DEBUG:omeroweb.settings:EMAIL_PORT = None (source:default)
> DEBUG:omeroweb.settings:EMAIL_SUBJECT_PREFIX = '[OMERO.web] ' (source:default)
> DEBUG:omeroweb.settings:EMAIL_USE_TLS = False (source:default)
> DEBUG:omeroweb.settings:FORCE_SCRIPT_NAME = None (source:default)
> DEBUG:omeroweb.settings:INDEX_TEMPLATE = None (source:default)
> DEBUG:omeroweb.settings:LOGDIR = '/opt/OMERO/OMERO.server-4.4.10-ice33-b112/var/log' (source:default)
> DEBUG:omeroweb.settings:LOGIN_VIEW = 'weblogin' (source:default)
> DEBUG:omeroweb.settings:NANOXML_JAR = 'nanoxml.jar' (source:default)
> DEBUG:omeroweb.settings:OPEN_ASTEX_MAX_SIDE = 400 (source:default)
> DEBUG:omeroweb.settings:OPEN_ASTEX_MAX_VOXELS = 27000000 (source:default)
> DEBUG:omeroweb.settings:OPEN_ASTEX_MIN_SIDE = 20 (source:default)
> DEBUG:omeroweb.settings:PING_INTERVAL = 60000 (source:default)
> DEBUG:omeroweb.settings:PUBLIC_CACHE_ENABLED = False (source:default)
> DEBUG:omeroweb.settings:PUBLIC_CACHE_KEY = 'omero.web.public.cache.key' (source:default)
> DEBUG:omeroweb.settings:PUBLIC_CACHE_TIMEOUT = 86400 (source:default)
> DEBUG:omeroweb.settings:PUBLIC_ENABLED = False (source:default)
> DEBUG:omeroweb.settings:PUBLIC_PASSWORD = '********************' (source:default)
> DEBUG:omeroweb.settings:PUBLIC_SERVER_ID = 1 (source:default)
> DEBUG:omeroweb.settings:PUBLIC_URL_FILTER = <_sre.SRE_Pattern object at 0x1bf29630> (source:default)
> DEBUG:omeroweb.settings:PUBLIC_USER = None (source:default)
> DEBUG:omeroweb.settings:SCRIPTS_TO_IGNORE = ['/omero/figure_scripts/Movie_Figure.py', '/omero/figure_scripts/Split_View_Figure.py', '/omero/figure_scripts/Thumbnail_Figure.py', '/omero/figure_scripts/ROI_Split_Figure.py', '/omero/export_scripts/Make_Movie.py', '/omero/setup_scripts/FLIM_initialise.py', '/omero/import_scripts/Populate_ROI.py'] (source:default)
> DEBUG:omeroweb.settings:SEND_BROKEN_LINK_EMAILS = True (source:default)
> DEBUG:omeroweb.settings:SERVER_EMAIL = 'omero at lmu-omero2.biocenter.helsinki.fi' (source:omero.web.server_email)
> DEBUG:omeroweb.settings:SERVER_LIST = [['localhost', 4064, 'omero']] (source:default)
> DEBUG:omeroweb.settings:SESSION_ENGINE = 'django.contrib.sessions.backends.file' (source:default)
> DEBUG:omeroweb.settings:STATIC_URL = '/static/' (source:omero.web.static_url)
> DEBUG:omeroweb.settings:STATICFILES_DIRS = [] (source:default)
> DEBUG:omeroweb.settings:CENTER_PLUGINS = [] (source:default)
> DEBUG:omeroweb.settings:RIGHT_PLUGINS = [['Acquisition', 'webclient/data/includes/right_plugin.acquisition.js.html', 'metadata_tab'], ['Preview', 'webclient/data/includes/right_plugin.preview.js.html', 'preview_tab']] (source:default)
> DEBUG:omeroweb.settings:TOP_LINKS = [] (source:default)
> DEBUG:omeroweb.settings:VIEWER_INITIAL_ZOOM_LEVEL = None (source:default)
> DEBUG:omeroweb.settings:WEBGATEWAY_CACHE = None (source:default)
> DEBUG:omeroweb.settings:WEBSTART_CLASS = 'org.openmicroscopy.shoola.Main' (source:default)
> DEBUG:omeroweb.settings:WEBSTART_HEAP = '1024m' (source:default)
> DEBUG:omeroweb.settings:WEBSTART_HOMEPAGE = 'http://www.openmicroscopy.org' (source:default)
> DEBUG:omeroweb.settings:WEBSTART_HOST = 'localhost' (source:default)
> DEBUG:omeroweb.settings:WEBSTART_ICON = 'webstart/img/icon-omero-insight.png' (source:default)
> DEBUG:omeroweb.settings:WEBSTART_JAR = 'omero.insight.jar' (source:default)
> DEBUG:omeroweb.settings:WEBSTART_PORT = '4064' (source:default)
> DEBUG:omeroweb.settings:WEBSTART_TITLE = 'OMERO.insight' (source:default)
> DEBUG:omeroweb.settings:WEBSTART_VENDOR = 'The Open Microscopy Environment' (source:default)
> DEBUG:omeroweb.settings:INSTALLED_APPS=[('django.contrib.staticfiles', 'django.contrib.markup', 'django.contrib.auth', 'django.contrib.contenttypes', 'django.contrib.sessions', 'django.contrib.sites', 'omeroweb.feedback', 'omeroweb.webadmin', 'omeroweb.webclient', 'omeroweb.webgateway', 'omeroweb.webtest', 'omeroweb.webredirect', 'omeroweb.webstart')]
>
> 0 static files copied to '/opt/OMERO/OMERO.server-4.4.10-ice33-b112/lib/python/omeroweb/static' (810 unmodified).
> Starting OMERO.web... [OK]
>
> [root at lmu-omero2 ~]# ps -u omero
> PID TTY TIME CMD
> [root at lmu-omero2 ~]#
>
>
> Any idea what could cause this? Version 4.4.9 works fine, this is RedHat 5. Please let me know if you need more details about the installation.
>
> Best,
> Harri
>
> --
> __________________________________________________
> Harri Jäälinoja
> Light Microscopy Unit
> Institute of Biotechnology, University of Helsinki
> http://www.biocenter.helsinki.fi/bi/lmu/
> +358 9 191 59370 fax +358 9 191 59366
>
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