[ome-devel] No Processor Available

Josh Moore josh at glencoesoftware.com
Mon Jul 9 14:37:44 BST 2012 

On Jul 6, 2012, at 1:47 PM, Rubén Muñoz wrote:

> Hello Josh, 
> 
> Sorry for the late reply. 
> I have checked the logs you suggested. The master.{err|out} do not output anything, but there're others that might be related to the error:
> 
> Cannot load the script: 3948
> Error: "No processor available."
> Please contact your administrator. 
> 
> Thanks for having a look, we are thinking about upgrading to the next mayor release. Currently we are 4.3.3 stable and no script seems to work. 
> Please let me know if you think that our installation is corrupt. 


Thanks for the logs, Rubén. I don't (yet) think that your installation is corrupt. We are having issues with the processor in general (see: http://trac.openmicroscopy.org.uk/ome/ticket/8266) but that seems to be more related to network issues. In your case, the line:

> ==> Processor-0.log <==
> 2012-07-06 13:41:03,900 INFO  [                            omero.remote] (Dummy-5   )  Rslt: False

points to the fact that the processor doesn't _want_ to run the script you are giving it. What script is this that you are trying to run? Does it (and it's ID) show up in the output of: bin/omero script list? Were any changes made to the lib/scripts directory?

Cheers,
~Josh

> Regards,
> Rubén
> 
> $ cd /op/omero/var/log
> $ tail -f *
> 
> ==> Blitz-0.log <==
> 2012-07-06 13:41:03,830 INFO  [        ome.services.util.ServiceHandler] (l.Server-9)  Meth:	interface ome.api.IAdmin.getEventContext
> 2012-07-06 13:41:03,830 INFO  [        ome.services.util.ServiceHandler] (l.Server-9)  Args:	()
> 2012-07-06 13:41:03,831 INFO  [         ome.security.basic.EventHandler] (l.Server-9)  Auth:	user=3,group=3,event=null(User),sess=41f7025c-f41a-4300-87bb-09263fbc629d
> 2012-07-06 13:41:03,831 INFO  [        ome.services.util.ServiceHandler] (-thread-35)  Executor.doWork -- ome.services.sessions.SessionManagerImpl.reload(41f7025c-f41a-4300-87bb-09263fbc629d)
> 2012-07-06 13:41:03,831 INFO  [        ome.services.util.ServiceHandler] (-thread-35)  Args:	[null, InternalSF at 1582065822]
> 2012-07-06 13:41:03,832 INFO  [         ome.security.basic.EventHandler] (-thread-35)  Auth:	user=0,group=0,event=null(Sessions),sess=030cd7a6-3377-42ba-a569-2d796184029e
> 2012-07-06 13:41:03,835 INFO  [                 org.perf4j.TimingLogger] (-thread-35) start[1341574863831] time[4] tag[omero.call.success.ome.services.sessions.SessionManagerImpl$6.doWork]
> 2012-07-06 13:41:03,835 INFO  [        ome.services.util.ServiceHandler] (-thread-35)  Rslt:	(ome.model.meta.Experimenter:Id_3, ome.model.meta.ExperimenterGroup:Id_3, [1, 3], ... 4 more)
> 2012-07-06 13:41:03,835 INFO  [                 org.perf4j.TimingLogger] (l.Server-9) start[1341574863830] time[5] tag[omero.call.success.ome.logic.AdminImpl.getEventContext]
> 2012-07-06 13:41:03,835 INFO  [        ome.services.util.ServiceHandler] (l.Server-9)  Rslt:	ome.system.SimpleEventContext at 327d6d28
> 2012-07-06 13:41:03,837 INFO  [        ome.services.util.ServiceHandler] (l.Server-6)  Executor.doWork -- omero.grid.ParamsHelper.getParseJobForScript(3948)
> 2012-07-06 13:41:03,837 INFO  [        ome.services.util.ServiceHandler] (l.Server-6)  Args:	[null, InternalSF at 1582065822]
> 2012-07-06 13:41:03,837 INFO  [         ome.security.basic.EventHandler] (l.Server-6)  Auth:	user=3,group=3,event=null(User),sess=41f7025c-f41a-4300-87bb-09263fbc629d
> 2012-07-06 13:41:03,839 INFO  [                 org.perf4j.TimingLogger] (l.Server-6) start[1341574863837] time[2] tag[omero.call.success.omero.grid.ParamsHelper$1.doWork]
> 2012-07-06 13:41:03,839 INFO  [        ome.services.util.ServiceHandler] (l.Server-6)  Rslt:	null
> 2012-07-06 13:41:03,840 INFO  [        ome.services.util.ServiceHandler] (l.Server-6)  Executor.doWork -- ome.services.blitz.impl.SharedResourcesI.submitJob
> 2012-07-06 13:41:03,840 INFO  [        ome.services.util.ServiceHandler] (l.Server-6)  Args:	[null, InternalSF at 1582065822]
> 2012-07-06 13:41:03,846 INFO  [         ome.security.basic.EventHandler] (l.Server-6)  Auth:	user=3,group=3,event=45779(User),sess=41f7025c-f41a-4300-87bb-09263fbc629d
> 2012-07-06 13:41:03,849 INFO  [       ome.security.basic.CurrentDetails] (l.Server-6) Adding log:INSERT,class ome.model.jobs.ParseJob,309
> 2012-07-06 13:41:03,850 INFO  [       ome.security.basic.CurrentDetails] (l.Server-6) Adding log:INSERT,class ome.model.jobs.JobOriginalFileLink,309
> 2012-07-06 13:41:03,890 INFO  [                 org.perf4j.TimingLogger] (l.Server-6) start[1341574863840] time[50] tag[omero.call.success.ome.services.blitz.impl.SharedResourcesI$6.doWork]
> 2012-07-06 13:41:03,890 INFO  [        ome.services.util.ServiceHandler] (l.Server-6)  Rslt:	ome.model.jobs.ParseJob:Id_309
> 2012-07-06 13:41:03,890 INFO  [ ome.services.blitz.impl.ServiceFactoryI] (l.Server-6) Added servant to adapter: ProcessorCallback/86c8344f-c6a7-4628-b400-60e6f001b0f2(ome.services.blitz.impl.ProcessorCallbackI at 3418738e)
> 
> ==> Processor-0.log <==
> 2012-07-06 13:41:03,896 INFO  [                            omero.remote] (Dummy-5   )  Meth: ProcessorI.willAccept
> 
> ==> Blitz-0.log <==
> 2012-07-06 13:41:03,897 INFO  [ ome.services.blitz.impl.ServiceFactoryI] (l.Server-7) Added servant to adapter: df2f3af6-b105-487e-82a1-e15d624376fb/0:0:0:0:0:0:0:0:0:0:0:0:0:0:0:1:-687df7cf:13812f9002d:-7defomero.api.JobHandle(omero.api._JobHandleTie at 1890a3d1)
> 2012-07-06 13:41:03,898 INFO  [        ome.services.util.ServiceHandler] (l.Server-0)  Meth:	interface ome.api.StatefulServiceInterface.close
> 2012-07-06 13:41:03,898 INFO  [        ome.services.util.ServiceHandler] (l.Server-0)  Args:	()
> 2012-07-06 13:41:03,899 INFO  [         ome.security.basic.EventHandler] (l.Server-0)  Auth:	user=0,group=0,event=null(User),sess=df2f3af6-b105-487e-82a1-e15d624376fb
> 2012-07-06 13:41:03,899 INFO  [                 org.perf4j.TimingLogger] (l.Server-0) start[1341574863898] time[1] tag[omero.call.success.ome.services.JobBean.close]
> 2012-07-06 13:41:03,899 INFO  [        ome.services.util.ServiceHandler] (l.Server-0)  Rslt:	null
> 2012-07-06 13:41:03,899 INFO  [        ome.services.util.ServiceHandler] (l.Server-0) Cleanup: ome.services.JobBean at 3ff2faf0
> 2012-07-06 13:41:03,899 INFO  [ ome.services.blitz.impl.ServiceFactoryI] (l.Server-0) Unregistered servant:df2f3af6-b105-487e-82a1-e15d624376fb/0:0:0:0:0:0:0:0:0:0:0:0:0:0:0:1:-687df7cf:13812f9002d:-7defomero.api.JobHandle(omero.api._JobHandleTie at 1890a3d1)
> 
> ==> Processor-0.log <==
> 2012-07-06 13:41:03,900 INFO  [                            omero.remote] (Dummy-5   )  Rslt: False
> 
> ==> Indexer-0.log <==
> 2012-07-06 13:41:04,284 INFO  [   ome.services.fulltext.FullTextIndexer] (3-thread-4) INDEXED 2 objects in 1 batch(es) [228 ms.]
> 
> ==> Blitz-0.log <==
> 2012-07-06 13:41:13,893 INFO  [ ome.services.blitz.impl.ServiceFactoryI] (l.Server-6) Unregistered servant:ProcessorCallback/86c8344f-c6a7-4628-b400-60e6f001b0f2(ome.services.blitz.impl.ProcessorCallbackI at 3418738e)
> 2012-07-06 13:41:13,893 INFO  [        ome.services.util.ServiceHandler] (l.Server-6)  Executor.doWork -- ome.services.blitz.impl.SharedResourcesI.updateJob
> 2012-07-06 13:41:13,893 INFO  [        ome.services.util.ServiceHandler] (l.Server-6)  Args:	[null, InternalSF at 1582065822]
> 2012-07-06 13:41:13,900 INFO  [         ome.security.basic.EventHandler] (l.Server-6)  Auth:	user=3,group=3,event=45780(User),sess=41f7025c-f41a-4300-87bb-09263fbc629d
> 2012-07-06 13:41:13,912 INFO  [       ome.security.basic.CurrentDetails] (l.Server-6) Adding log:UPDATE,class ome.model.jobs.ParseJob,309
> 2012-07-06 13:41:13,948 INFO  [                 org.perf4j.TimingLogger] (l.Server-6) start[1341574873893] time[55] tag[omero.call.success.ome.services.blitz.impl.SharedResourcesI$7.doWork]
> 2012-07-06 13:41:13,948 INFO  [        ome.services.util.ServiceHandler] (l.Server-6)  Rslt:	null
> 
> ==> Indexer-0.log <==
> 2012-07-06 13:41:16,486 INFO  [    ome.services.fulltext.FullTextThread] (3-thread-2) Currently running; skipping
> 2012-07-06 13:41:16,706 INFO  [   ome.services.fulltext.FullTextIndexer] (3-thread-5) INDEXED 1 objects in 1 batch(es) [199 ms.]




> On Jul 2, 2012, at 11:50 AM, Josh Moore wrote:
> 
>> 
>> On Jun 22, 2012, at 9:08 AM, Rubén Muñoz wrote:
>> 
>>> Hi Will and everybody, 
>> 
>> Hi Rubén,
>> 
>> Sorry that we let this fall through the cracks. Vacation time is starting.
>> 
>>> I am getting the Error: 'No processor available' with every scipt from Insight. 
>>> Our version is 4.3.3. Do you recommend to upgrade or is there an quicker fix?
>> 
>> There shouldn't be a need to upgrade; something else must be happening that's not a part of #8266.
>> 
>>> In your trac I found the following:
>>> 
>>> http://trac.openmicroscopy.org.uk/ome/ticket/8266#
>>> 
>>> Tried that and also tried to restart the whole server (including the machine)
>>> 
>>> Am I missing something?
>> 
>> Is there anything unusual in Processor-0.log, or master.{err,out}?
>> 
>>> Thanks for the great support Users' meeting!
>> 
>> You're very welcome.
>> 
>>> Rubén
>> 
>> Cheers,
>> ~Josh
>

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