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<div dir="ltr">I can't see any obvious problems. The two entries in your Nginx error.log are fine, OMERO.web let's you fetch files from the statics directory but doesn't let you list them, and the missing favicon is fine.</div>
<div dir="ltr"><br>
</div>
<div>Could you post your OMERO.server config, and check your OMERO.server logs for errors, in particular master.* and Blitz-0.log? If you can't see anything useful could you upload all your logs (OMERO.server and OMERO.web) to
<a href="https://www.openmicroscopy.org/qa2/">https://www.openmicroscopy.org/qa2/</a> ?</div>
<div><br>
</div>
<div>Best wishes, Simon<br>
</div>
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<div dir="ltr"><br>
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</div>
<br>
<div class="gmail_quote">
<div dir="ltr">On Tue, 30 Oct 2018 at 14:51, Jens Eriksson <<a href="mailto:jenseri@gmail.com">jenseri@gmail.com</a>> wrote:<br>
</div>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
<div dir="ltr">Nothing odd pops out in the nginx access.log.
<div><br>
</div>
<div>In the Nginx error.log there are two entries that may be intreresting:</div>
<div>
<div>2018/10/30 10:56:40 [error] 93526#93526: *80 directory index of "/home/omero/OMERO.py/lib/python/omeroweb/static/" is forbidden, client: 130.238.46.201, server: localhost, request: "GET /omero/static/ HTTP/1.1", host: "<a href="http://frankencloud.imbim.uu.se" target="_blank">frankencloud.imbim.uu.se</a>"</div>
<div>2018/10/30 13:59:31 [error] 93528#93528: *111 open() "/usr/share/nginx/html/favicon.ico" failed (2: No such file or directory), client: 130.238.46.81, server: localhost, request: "GET /favicon.ico HTTP/1.1", host: "<a href="http://frankencloud.imbim.uu.se" target="_blank">frankencloud.imbim.uu.se</a>"</div>
<div><br>
</div>
<div><a href="http://frankencloud.imbim.uu.se" target="_blank">frankencloud.imbim.uu.se</a> is the server on out local network.</div>
<div><br>
</div>
<div>Restarting OMERO.web with omero.web.debug set True and reading through the OMEROweb.log does not give any new insights. I appended it to the end of the email, in case you see something I don't.</div>
<div><br>
</div>
<div>Logging in via OMERO.py/bin/omero login seems to work fine:</div>
<div><br>
</div>
<div><font size="1">(omerowebvenv) omero@frankencloud:~$ OMERO.py/bin/omero login</font></div>
<div><font size="1">Server: [localhost:4064]</font></div>
<div><font size="1">Username: [omero]root</font></div>
<div><font size="1">Password:</font></div>
<div><font size="1">Created session for root@localhost:4064. Idle timeout: 10 min. Current group: system </font><br>
</div>
<div><br>
</div>
<div><br>
</div>
<div><br>
</div>
<div>
<div><font size="1">omero@frankencloud:~$ cat OMERO.py/var/log/OMEROweb.log</font></div>
<div><font size="1">2018-10-30 14:22:30,320 INFO [ __main__] (MainThread) Application Starting...</font></div>
<div><font size="1">2018-10-30 14:22:30,325 INFO [ root] (MainThread) Processing custom settings for module omeroweb.settings</font></div>
<div><font size="1">2018-10-30 14:22:30,325 INFO [ root] (MainThread) Processing custom settings for module omeroweb.settings</font></div>
<div><font size="1">2018-10-30 14:22:30,326 INFO [ root] (MainThread) Processing custom settings for module omeroweb.settings</font></div>
<div><font size="1">2018-10-30 14:22:30,326 DEBUG [ omeroweb.settings] (MainThread) ADMINS = [] (source:default)</font></div>
<div><font size="1">2018-10-30 14:22:30,326 DEBUG [ omeroweb.settings] (MainThread) APPLICATION_SERVER = 'wsgi-tcp' (source:omero.web.application_server)</font></div>
<div><font size="1">2018-10-30 14:22:30,326 DEBUG [ omeroweb.settings] (MainThread) APPLICATION_SERVER_HOST = '127.0.0.1' (source:default)</font></div>
<div><font size="1">2018-10-30 14:22:30,326 DEBUG [ omeroweb.settings] (MainThread) APPLICATION_SERVER_MAX_REQUESTS = 500 (source:omero.web.application_server.max_requests)</font></div>
<div><font size="1">2018-10-30 14:22:30,326 DEBUG [ omeroweb.settings] (MainThread) APPLICATION_SERVER_PORT = 4080 (source:default)</font></div>
<div><font size="1">2018-10-30 14:22:30,326 DEBUG [ omeroweb.settings] (MainThread) ADDITIONAL_APPS = [u'omero_figure', u'omero_iviewer'] (source:omero.web.apps)</font></div>
<div><font size="1">2018-10-30 14:22:30,326 DEBUG [ omeroweb.settings] (MainThread) BASE_INCLUDE_TEMPLATE = None (source:default)</font></div>
<div><font size="1">2018-10-30 14:22:30,326 DEBUG [ omeroweb.settings] (MainThread) CACHES = {u'default': {u'BACKEND': u'django.core.cache.backends.dummy.DummyCache'}} (source:default)</font></div>
<div><font size="1">2018-10-30 14:22:30,326 DEBUG [ omeroweb.settings] (MainThread) CHUNK_SIZE = 1048576 (source:default)</font></div>
<div><font size="1">2018-10-30 14:22:30,326 DEBUG [ omeroweb.settings] (MainThread) CORS_ORIGIN_ALLOW_ALL = False (source:default)</font></div>
<div><font size="1">2018-10-30 14:22:30,326 DEBUG [ omeroweb.settings] (MainThread) CORS_ORIGIN_WHITELIST = [] (source:default)</font></div>
<div><font size="1">2018-10-30 14:22:30,327 DEBUG [ omeroweb.settings] (MainThread) DATABASES = {} (source:default)</font></div>
<div><font size="1">2018-10-30 14:22:30,327 DEBUG [ omeroweb.settings] (MainThread) DEBUG = True (source:omero.web.debug)</font></div>
<div><font size="1">2018-10-30 14:22:30,327 DEBUG [ omeroweb.settings] (MainThread) INDEX_TEMPLATE = None (source:default)</font></div>
<div><font size="1">2018-10-30 14:22:30,327 DEBUG [ omeroweb.settings] (MainThread) LOGDIR = '/home/omero/OMERO.py/var/log' (source:default)</font></div>
<div><font size="1">2018-10-30 14:22:30,327 DEBUG [ omeroweb.settings] (MainThread) LOGIN_LOGO = None (source:default)</font></div>
<div><font size="1">2018-10-30 14:22:30,327 DEBUG [ omeroweb.settings] (MainThread) LOGIN_REDIRECT = {} (source:default)</font></div>
<div><font size="1">2018-10-30 14:22:30,327 DEBUG [ omeroweb.settings] (MainThread) LOGIN_VIEW = 'weblogin' (source:default)</font></div>
<div><font size="1">2018-10-30 14:22:30,327 DEBUG [ omeroweb.settings] (MainThread) MIDDLEWARE_CLASSES_LIST = [{u'index': 1, u'class': u'django.middleware.common.BrokenLinkEmailsMiddleware'}, {u'index': 2, u'class': u'django.middleware.common.CommonMiddleware'},
{u'index': 3, u'class': u'django.contrib.sessions.middleware.SessionMiddleware'}, {u'index': 4, u'class': u'django.middleware.csrf.CsrfViewMiddleware'}, {u'index': 5, u'class': u'django.contrib.messages.middleware.MessageMiddleware'}, {u'index': 0, u'class':
u'whitenoise.middleware.WhiteNoiseMiddleware'}] (source:omero.web.middleware)</font></div>
<div><font size="1">2018-10-30 14:22:30,327 DEBUG [ omeroweb.settings] (MainThread) OPEN_WITH = [[u'Image viewer', u'webgateway', {u'supported_objects': [u'image'], u'script_url': u'webclient/javascript/ome.openwith_viewer.js'}], [u'omero_figure',
u'new_figure', {u'supported_objects': [u'images'], u'target': u'_blank', u'label': u'OMERO.figure'}]] (source:omero.web.open_with)</font></div>
<div><font size="1">2018-10-30 14:22:30,327 DEBUG [ omeroweb.settings] (MainThread) PAGE = 200 (source:default)</font></div>
<div><font size="1">2018-10-30 14:22:30,327 DEBUG [ omeroweb.settings] (MainThread) PING_INTERVAL = 60000 (source:default)</font></div>
<div><font size="1">2018-10-30 14:22:30,327 DEBUG [ omeroweb.settings] (MainThread) PIPELINE_CSS_COMPRESSOR = None (source:default)</font></div>
<div><font size="1">2018-10-30 14:22:30,327 DEBUG [ omeroweb.settings] (MainThread) PIPELINE_JS_COMPRESSOR = None (source:default)</font></div>
<div><font size="1">2018-10-30 14:22:30,328 DEBUG [ omeroweb.settings] (MainThread) STATICFILES_STORAGE = 'pipeline.storage.PipelineStorage' (source:default)</font></div>
<div><font size="1">2018-10-30 14:22:30,328 DEBUG [ omeroweb.settings] (MainThread) FORCE_SCRIPT_NAME = '/omero' (source:omero.web.prefix)</font></div>
<div><font size="1">2018-10-30 14:22:30,328 DEBUG [ omeroweb.settings] (MainThread) PUBLIC_CACHE_ENABLED = False (source:default)</font></div>
<div><font size="1">2018-10-30 14:22:30,328 DEBUG [ omeroweb.settings] (MainThread) PUBLIC_CACHE_KEY = u'********************' (source:default)</font></div>
<div><font size="1">2018-10-30 14:22:30,328 DEBUG [ omeroweb.settings] (MainThread) PUBLIC_CACHE_TIMEOUT = 86400 (source:default)</font></div>
<div><font size="1">2018-10-30 14:22:30,328 DEBUG [ omeroweb.settings] (MainThread) PUBLIC_ENABLED = False (source:default)</font></div>
<div><font size="1">2018-10-30 14:22:30,328 DEBUG [ omeroweb.settings] (MainThread) PUBLIC_GET_ONLY = True (source:default)</font></div>
<div><font size="1">2018-10-30 14:22:30,328 DEBUG [ omeroweb.settings] (MainThread) PUBLIC_PASSWORD = u'********************' (source:default)</font></div>
<div><font size="1">2018-10-30 14:22:30,328 DEBUG [ omeroweb.settings] (MainThread) PUBLIC_SERVER_ID = 1 (source:default)</font></div>
<div><font size="1">2018-10-30 14:22:30,328 DEBUG [ omeroweb.settings] (MainThread) PUBLIC_URL_FILTER = <_sre.SRE_Pattern object at 0x7f9b4c618660> (source:default)</font></div>
<div><font size="1">2018-10-30 14:22:30,328 DEBUG [ omeroweb.settings] (MainThread) PUBLIC_USER = None (source:default)</font></div>
<div><font size="1">2018-10-30 14:22:30,328 DEBUG [ omeroweb.settings] (MainThread) SECRET_KEY = u'********************' (source:default)</font></div>
<div><font size="1">2018-10-30 14:22:30,328 DEBUG [ omeroweb.settings] (MainThread) SECURE = False (source:default)</font></div>
<div><font size="1">2018-10-30 14:22:30,328 DEBUG [ omeroweb.settings] (MainThread) SECURE_PROXY_SSL_HEADER = [] (source:default)</font></div>
<div><font size="1">2018-10-30 14:22:30,328 DEBUG [ omeroweb.settings] (MainThread) SERVER_LIST = [[u'localhost', 4064, u'omero']] (source:default)</font></div>
<div><font size="1">2018-10-30 14:22:30,328 DEBUG [ omeroweb.settings] (MainThread) SESSION_COOKIE_AGE = 86400 (source:default)</font></div>
<div><font size="1">2018-10-30 14:22:30,329 DEBUG [ omeroweb.settings] (MainThread) SESSION_COOKIE_DOMAIN = None (source:default)</font></div>
<div><font size="1">2018-10-30 14:22:30,329 DEBUG [ omeroweb.settings] (MainThread) SESSION_COOKIE_NAME = None (source:default)</font></div>
<div><font size="1">2018-10-30 14:22:30,329 DEBUG [ omeroweb.settings] (MainThread) SESSION_ENGINE = 'django.contrib.sessions.backends.cache' (source:omero.web.session_engine)</font></div>
<div><font size="1">2018-10-30 14:22:30,329 DEBUG [ omeroweb.settings] (MainThread) SESSION_EXPIRE_AT_BROWSER_CLOSE = True (source:default)</font></div>
<div><font size="1">2018-10-30 14:22:30,329 DEBUG [ omeroweb.settings] (MainThread) SHARING_OPENGRAPH = {} (source:default)</font></div>
<div><font size="1">2018-10-30 14:22:30,329 DEBUG [ omeroweb.settings] (MainThread) SHARING_TWITTER = {} (source:default)</font></div>
<div><font size="1">2018-10-30 14:22:30,329 DEBUG [ omeroweb.settings] (MainThread) STATIC_ROOT = '/home/omero/OMERO.py/lib/python/omeroweb/static' (source:default)</font></div>
<div><font size="1">2018-10-30 14:22:30,329 DEBUG [ omeroweb.settings] (MainThread) STATIC_URL = '/omero/static/' (source:omero.web.static_url)</font></div>
<div><font size="1">2018-10-30 14:22:30,329 DEBUG [ omeroweb.settings] (MainThread) STATICFILES_DIRS = [] (source:default)</font></div>
<div><font size="1">2018-10-30 14:22:30,329 DEBUG [ omeroweb.settings] (MainThread) TEMPLATE_DIRS = [] (source:default)</font></div>
<div><font size="1">2018-10-30 14:22:30,329 DEBUG [ omeroweb.settings] (MainThread) THUMBNAILS_BATCH = 50 (source:default)</font></div>
<div><font size="1">2018-10-30 14:22:30,329 DEBUG [ omeroweb.settings] (MainThread) CENTER_PLUGINS = [] (source:default)</font></div>
<div><font size="1">2018-10-30 14:22:30,329 DEBUG [ omeroweb.settings] (MainThread) METADATA_PANES = [{u'index': 1, u'name': u'tag', u'label': u'Tags'}, {u'index': 2, u'name': u'map', u'label': u'Key-Value Pairs'}, {u'index': 3, u'name':
u'table', u'label': u'Tables'}, {u'index': 4, u'name': u'file', u'label': u'Attachments'}, {u'index': 5, u'name': u'comment', u'label': u'Comments'}, {u'index': 6, u'name': u'rating', u'label': u'Ratings'}, {u'index': 7, u'name': u'other', u'label': u'Others'}]
(source:default)</font></div>
<div><font size="1">2018-10-30 14:22:30,329 DEBUG [ omeroweb.settings] (MainThread) RIGHT_PLUGINS = [[u'Acquisition', u'webclient/data/includes/right_plugin.acquisition.js.html', u'metadata_tab'], [u'Preview', u'webclient/data/includes/right_plugin.preview.js.html',
u'preview_tab']] (source:default)</font></div>
<div><font size="1">2018-10-30 14:22:30,329 DEBUG [ omeroweb.settings] (MainThread) TOP_LINKS = [[u'Data', u'webindex', {u'title': u'Browse Data via Projects, Tags etc'}], [u'History', u'history', {u'title': u'History'}], [u'Help', u'<a href="https://help.openmicroscopy.org/" target="_blank">https://help.openmicroscopy.org/</a>',
{u'target': u'new', u'title': u'Open OMERO user guide in a new tab'}], [u'Figure', u'figure_index', {u'target': u'_blank', u'title': u'Open Figure in new tab'}]] (source:omero.web.ui.top_links)</font></div>
<div><font size="1">2018-10-30 14:22:30,330 DEBUG [ omeroweb.settings] (MainThread) USE_X_FORWARDED_HOST = False (source:default)</font></div>
<div><font size="1">2018-10-30 14:22:30,330 DEBUG [ omeroweb.settings] (MainThread) VIEWER_VIEW = 'omero_iviewer.views.index' (source:omero.web.viewer.view)</font></div>
<div><font size="1">2018-10-30 14:22:30,330 DEBUG [ omeroweb.settings] (MainThread) WEBGATEWAY_CACHE = None (source:default)</font></div>
<div><font size="1">2018-10-30 14:22:30,330 DEBUG [ omeroweb.settings] (MainThread) WSGI_ARGS = None (source:default)</font></div>
<div><font size="1">2018-10-30 14:22:30,330 DEBUG [ omeroweb.settings] (MainThread) WSGI_TIMEOUT = 60 (source:default)</font></div>
<div><font size="1">2018-10-30 14:22:30,330 DEBUG [ omeroweb.settings] (MainThread) WSGI_WORKERS = 5 (source:default)</font></div>
<div><font size="1">2018-10-30 14:22:30,330 DEBUG [ omeroweb.settings] (MainThread) Attempting to import additional app settings for app: omero_figure</font></div>
<div><font size="1">2018-10-30 14:22:30,330 INFO [ root] (MainThread) Processing custom settings for module omero_figure.settings</font></div>
<div><font size="1">2018-10-30 14:22:30,330 DEBUG [ omeroweb.settings] (MainThread) Attempting to import additional app settings for app: omero_iviewer</font></div>
<div><font size="1">2018-10-30 14:22:30,330 DEBUG [ omeroweb.settings] (MainThread) Couldn't import settings from app: omero_iviewer</font></div>
<div><font size="1">2018-10-30 14:22:30,331 DEBUG [ omeroweb.settings] (MainThread) INSTALLED_APPS=[('django.contrib.staticfiles', 'django.contrib.auth', 'django.contrib.contenttypes', 'django.contrib.sessions', 'django.contrib.sites',
u'omero_figure', u'omero_iviewer', 'omeroweb.feedback', 'omeroweb.webadmin', 'omeroweb.webclient', 'omeroweb.webgateway', 'omeroweb.webredirect', 'omeroweb.api', 'pipeline')]</font></div>
<div><font size="1">2018-10-30 13:22:30,441 WARNI [ py.warnings] (proc.112125) <module>():9 /home/omero/omerowebvenv/local/lib/python2.7/site-packages/pipeline/utils.py:11: RemovedInDjango19Warning: django.utils.importlib will be
removed in Django 1.9.</font></div>
<div><font size="1"> from django.utils import importlib</font></div>
<div><font size="1"><br>
</font></div>
<div><font size="1">2018-10-30 14:22:31,299 INFO [ __main__] (MainThread) Application Starting...</font></div>
<div><font size="1">2018-10-30 14:22:31,303 INFO [ root] (MainThread) Processing custom settings for module omeroweb.settings</font></div>
<div><font size="1">2018-10-30 14:22:31,304 INFO [ root] (MainThread) Processing custom settings for module omeroweb.settings</font></div>
<div><font size="1">2018-10-30 14:22:31,304 INFO [ root] (MainThread) Processing custom settings for module omeroweb.settings</font></div>
<div><font size="1">2018-10-30 14:22:31,304 DEBUG [ omeroweb.settings] (MainThread) ADMINS = [] (source:default)</font></div>
<div><font size="1">2018-10-30 14:22:31,304 DEBUG [ omeroweb.settings] (MainThread) APPLICATION_SERVER = 'wsgi-tcp' (source:omero.web.application_server)</font></div>
<div><font size="1">2018-10-30 14:22:31,304 DEBUG [ omeroweb.settings] (MainThread) APPLICATION_SERVER_HOST = '127.0.0.1' (source:default)</font></div>
<div><font size="1">2018-10-30 14:22:31,304 DEBUG [ omeroweb.settings] (MainThread) APPLICATION_SERVER_MAX_REQUESTS = 500 (source:omero.web.application_server.max_requests)</font></div>
<div><font size="1">2018-10-30 14:22:31,304 DEBUG [ omeroweb.settings] (MainThread) APPLICATION_SERVER_PORT = 4080 (source:default)</font></div>
<div><font size="1">2018-10-30 14:22:31,305 DEBUG [ omeroweb.settings] (MainThread) ADDITIONAL_APPS = [u'omero_figure', u'omero_iviewer'] (source:omero.web.apps)</font></div>
<div><font size="1">2018-10-30 14:22:31,305 DEBUG [ omeroweb.settings] (MainThread) BASE_INCLUDE_TEMPLATE = None (source:default)</font></div>
<div><font size="1">2018-10-30 14:22:31,305 DEBUG [ omeroweb.settings] (MainThread) CACHES = {u'default': {u'BACKEND': u'django.core.cache.backends.dummy.DummyCache'}} (source:default)</font></div>
<div><font size="1">2018-10-30 14:22:31,305 DEBUG [ omeroweb.settings] (MainThread) CHUNK_SIZE = 1048576 (source:default)</font></div>
<div><font size="1">2018-10-30 14:22:31,305 DEBUG [ omeroweb.settings] (MainThread) CORS_ORIGIN_ALLOW_ALL = False (source:default)</font></div>
<div><font size="1">2018-10-30 14:22:31,305 DEBUG [ omeroweb.settings] (MainThread) CORS_ORIGIN_WHITELIST = [] (source:default)</font></div>
<div><font size="1">2018-10-30 14:22:31,305 DEBUG [ omeroweb.settings] (MainThread) DATABASES = {} (source:default)</font></div>
<div><font size="1">2018-10-30 14:22:31,305 DEBUG [ omeroweb.settings] (MainThread) DEBUG = True (source:omero.web.debug)</font></div>
<div><font size="1">2018-10-30 14:22:31,305 DEBUG [ omeroweb.settings] (MainThread) INDEX_TEMPLATE = None (source:default)</font></div>
<div><font size="1">2018-10-30 14:22:31,305 DEBUG [ omeroweb.settings] (MainThread) LOGDIR = '/home/omero/OMERO.py/var/log' (source:default)</font></div>
<div><font size="1">2018-10-30 14:22:31,305 DEBUG [ omeroweb.settings] (MainThread) LOGIN_LOGO = None (source:default)</font></div>
<div><font size="1">2018-10-30 14:22:31,305 DEBUG [ omeroweb.settings] (MainThread) LOGIN_REDIRECT = {} (source:default)</font></div>
<div><font size="1">2018-10-30 14:22:31,305 DEBUG [ omeroweb.settings] (MainThread) LOGIN_VIEW = 'weblogin' (source:default)</font></div>
<div><font size="1">2018-10-30 14:22:31,305 DEBUG [ omeroweb.settings] (MainThread) MIDDLEWARE_CLASSES_LIST = [{u'index': 1, u'class': u'django.middleware.common.BrokenLinkEmailsMiddleware'}, {u'index': 2, u'class': u'django.middleware.common.CommonMiddleware'},
{u'index': 3, u'class': u'django.contrib.sessions.middleware.SessionMiddleware'}, {u'index': 4, u'class': u'django.middleware.csrf.CsrfViewMiddleware'}, {u'index': 5, u'class': u'django.contrib.messages.middleware.MessageMiddleware'}, {u'index': 0, u'class':
u'whitenoise.middleware.WhiteNoiseMiddleware'}] (source:omero.web.middleware)</font></div>
<div><font size="1">2018-10-30 14:22:31,306 DEBUG [ omeroweb.settings] (MainThread) OPEN_WITH = [[u'Image viewer', u'webgateway', {u'supported_objects': [u'image'], u'script_url': u'webclient/javascript/ome.openwith_viewer.js'}], [u'omero_figure',
u'new_figure', {u'supported_objects': [u'images'], u'target': u'_blank', u'label': u'OMERO.figure'}]] (source:omero.web.open_with)</font></div>
<div><font size="1">2018-10-30 14:22:31,306 DEBUG [ omeroweb.settings] (MainThread) PAGE = 200 (source:default)</font></div>
<div><font size="1">2018-10-30 14:22:31,306 DEBUG [ omeroweb.settings] (MainThread) PING_INTERVAL = 60000 (source:default)</font></div>
<div><font size="1">2018-10-30 14:22:31,306 DEBUG [ omeroweb.settings] (MainThread) PIPELINE_CSS_COMPRESSOR = None (source:default)</font></div>
<div><font size="1">2018-10-30 14:22:31,306 DEBUG [ omeroweb.settings] (MainThread) PIPELINE_JS_COMPRESSOR = None (source:default)</font></div>
<div><font size="1">2018-10-30 14:22:31,306 DEBUG [ omeroweb.settings] (MainThread) STATICFILES_STORAGE = 'pipeline.storage.PipelineStorage' (source:default)</font></div>
<div><font size="1">2018-10-30 14:22:31,306 DEBUG [ omeroweb.settings] (MainThread) FORCE_SCRIPT_NAME = '/omero' (source:omero.web.prefix)</font></div>
<div><font size="1">2018-10-30 14:22:31,306 DEBUG [ omeroweb.settings] (MainThread) PUBLIC_CACHE_ENABLED = False (source:default)</font></div>
<div><font size="1">2018-10-30 14:22:31,306 DEBUG [ omeroweb.settings] (MainThread) PUBLIC_CACHE_KEY = u'********************' (source:default)</font></div>
<div><font size="1">2018-10-30 14:22:31,306 DEBUG [ omeroweb.settings] (MainThread) PUBLIC_CACHE_TIMEOUT = 86400 (source:default)</font></div>
<div><font size="1">2018-10-30 14:22:31,306 DEBUG [ omeroweb.settings] (MainThread) PUBLIC_ENABLED = False (source:default)</font></div>
<div><font size="1">2018-10-30 14:22:31,306 DEBUG [ omeroweb.settings] (MainThread) PUBLIC_GET_ONLY = True (source:default)</font></div>
<div><font size="1">2018-10-30 14:22:31,306 DEBUG [ omeroweb.settings] (MainThread) PUBLIC_PASSWORD = u'********************' (source:default)</font></div>
<div><font size="1">2018-10-30 14:22:31,307 DEBUG [ omeroweb.settings] (MainThread) PUBLIC_SERVER_ID = 1 (source:default)</font></div>
<div><font size="1">2018-10-30 14:22:31,307 DEBUG [ omeroweb.settings] (MainThread) PUBLIC_URL_FILTER = <_sre.SRE_Pattern object at 0x7f0343621660> (source:default)</font></div>
<div><font size="1">2018-10-30 14:22:31,307 DEBUG [ omeroweb.settings] (MainThread) PUBLIC_USER = None (source:default)</font></div>
<div><font size="1">2018-10-30 14:22:31,307 DEBUG [ omeroweb.settings] (MainThread) SECRET_KEY = u'********************' (source:default)</font></div>
<div><font size="1">2018-10-30 14:22:31,307 DEBUG [ omeroweb.settings] (MainThread) SECURE = False (source:default)</font></div>
<div><font size="1">2018-10-30 14:22:31,307 DEBUG [ omeroweb.settings] (MainThread) SECURE_PROXY_SSL_HEADER = [] (source:default)</font></div>
<div><font size="1">2018-10-30 14:22:31,307 DEBUG [ omeroweb.settings] (MainThread) SERVER_LIST = [[u'localhost', 4064, u'omero']] (source:default)</font></div>
<div><font size="1">2018-10-30 14:22:31,307 DEBUG [ omeroweb.settings] (MainThread) SESSION_COOKIE_AGE = 86400 (source:default)</font></div>
<div><font size="1">2018-10-30 14:22:31,307 DEBUG [ omeroweb.settings] (MainThread) SESSION_COOKIE_DOMAIN = None (source:default)</font></div>
<div><font size="1">2018-10-30 14:22:31,307 DEBUG [ omeroweb.settings] (MainThread) SESSION_COOKIE_NAME = None (source:default)</font></div>
<div><font size="1">2018-10-30 14:22:31,307 DEBUG [ omeroweb.settings] (MainThread) SESSION_ENGINE = 'django.contrib.sessions.backends.cache' (source:omero.web.session_engine)</font></div>
<div><font size="1">2018-10-30 14:22:31,307 DEBUG [ omeroweb.settings] (MainThread) SESSION_EXPIRE_AT_BROWSER_CLOSE = True (source:default)</font></div>
<div><font size="1">2018-10-30 14:22:31,307 DEBUG [ omeroweb.settings] (MainThread) SHARING_OPENGRAPH = {} (source:default)</font></div>
<div><font size="1">2018-10-30 14:22:31,307 DEBUG [ omeroweb.settings] (MainThread) SHARING_TWITTER = {} (source:default)</font></div>
<div><font size="1">2018-10-30 14:22:31,308 DEBUG [ omeroweb.settings] (MainThread) STATIC_ROOT = '/home/omero/OMERO.py/lib/python/omeroweb/static' (source:default)</font></div>
<div><font size="1">2018-10-30 14:22:31,308 DEBUG [ omeroweb.settings] (MainThread) STATIC_URL = '/omero/static/' (source:omero.web.static_url)</font></div>
<div><font size="1">2018-10-30 14:22:31,308 DEBUG [ omeroweb.settings] (MainThread) STATICFILES_DIRS = [] (source:default)</font></div>
<div><font size="1">2018-10-30 14:22:31,308 DEBUG [ omeroweb.settings] (MainThread) TEMPLATE_DIRS = [] (source:default)</font></div>
<div><font size="1">2018-10-30 14:22:31,308 DEBUG [ omeroweb.settings] (MainThread) THUMBNAILS_BATCH = 50 (source:default)</font></div>
<div><font size="1">2018-10-30 14:22:31,308 DEBUG [ omeroweb.settings] (MainThread) CENTER_PLUGINS = [] (source:default)</font></div>
<div><font size="1">2018-10-30 14:22:31,308 DEBUG [ omeroweb.settings] (MainThread) METADATA_PANES = [{u'index': 1, u'name': u'tag', u'label': u'Tags'}, {u'index': 2, u'name': u'map', u'label': u'Key-Value Pairs'}, {u'index': 3, u'name':
u'table', u'label': u'Tables'}, {u'index': 4, u'name': u'file', u'label': u'Attachments'}, {u'index': 5, u'name': u'comment', u'label': u'Comments'}, {u'index': 6, u'name': u'rating', u'label': u'Ratings'}, {u'index': 7, u'name': u'other', u'label': u'Others'}]
(source:default)</font></div>
<div><font size="1">2018-10-30 14:22:31,308 DEBUG [ omeroweb.settings] (MainThread) RIGHT_PLUGINS = [[u'Acquisition', u'webclient/data/includes/right_plugin.acquisition.js.html', u'metadata_tab'], [u'Preview', u'webclient/data/includes/right_plugin.preview.js.html',
u'preview_tab']] (source:default)</font></div>
<div><font size="1">2018-10-30 14:22:31,308 DEBUG [ omeroweb.settings] (MainThread) TOP_LINKS = [[u'Data', u'webindex', {u'title': u'Browse Data via Projects, Tags etc'}], [u'History', u'history', {u'title': u'History'}], [u'Help', u'<a href="https://help.openmicroscopy.org/" target="_blank">https://help.openmicroscopy.org/</a>',
{u'target': u'new', u'title': u'Open OMERO user guide in a new tab'}], [u'Figure', u'figure_index', {u'target': u'_blank', u'title': u'Open Figure in new tab'}]] (source:omero.web.ui.top_links)</font></div>
<div><font size="1">2018-10-30 14:22:31,308 DEBUG [ omeroweb.settings] (MainThread) USE_X_FORWARDED_HOST = False (source:default)</font></div>
<div><font size="1">2018-10-30 14:22:31,308 DEBUG [ omeroweb.settings] (MainThread) VIEWER_VIEW = 'omero_iviewer.views.index' (source:omero.web.viewer.view)</font></div>
<div><font size="1">2018-10-30 14:22:31,308 DEBUG [ omeroweb.settings] (MainThread) WEBGATEWAY_CACHE = None (source:default)</font></div>
<div><font size="1">2018-10-30 14:22:31,308 DEBUG [ omeroweb.settings] (MainThread) WSGI_ARGS = None (source:default)</font></div>
<div><font size="1">2018-10-30 14:22:31,308 DEBUG [ omeroweb.settings] (MainThread) WSGI_TIMEOUT = 60 (source:default)</font></div>
<div><font size="1">2018-10-30 14:22:31,309 DEBUG [ omeroweb.settings] (MainThread) WSGI_WORKERS = 5 (source:default)</font></div>
<div><font size="1">2018-10-30 14:22:31,309 DEBUG [ omeroweb.settings] (MainThread) Attempting to import additional app settings for app: omero_figure</font></div>
<div><font size="1">2018-10-30 14:22:31,309 INFO [ root] (MainThread) Processing custom settings for module omero_figure.settings</font></div>
<div><font size="1">2018-10-30 14:22:31,309 DEBUG [ omeroweb.settings] (MainThread) Attempting to import additional app settings for app: omero_iviewer</font></div>
<div><font size="1">2018-10-30 14:22:31,309 DEBUG [ omeroweb.settings] (MainThread) Couldn't import settings from app: omero_iviewer</font></div>
<div><font size="1">2018-10-30 14:22:31,309 DEBUG [ omeroweb.settings] (MainThread) INSTALLED_APPS=[('django.contrib.staticfiles', 'django.contrib.auth', 'django.contrib.contenttypes', 'django.contrib.sessions', 'django.contrib.sites',
u'omero_figure', u'omero_iviewer', 'omeroweb.feedback', 'omeroweb.webadmin', 'omeroweb.webclient', 'omeroweb.webgateway', 'omeroweb.webredirect', 'omeroweb.api', 'pipeline')]</font></div>
</div>
<div><br>
</div>
<br>
<div class="gmail_quote">
<div dir="ltr">On Tue, Oct 30, 2018 at 1:05 PM Simon Li <<a href="mailto:spli@dundee.ac.uk" target="_blank">spli@dundee.ac.uk</a>> wrote:<br>
</div>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
<div>
<div dir="ltr">
<div dir="ltr">
<div dir="ltr">
<div>Hi Jens</div>
<div><br>
</div>
<div>Do you see anything relevant in your OMERO.web log (var/log/OMEROweb.log) and nginx logs (access.log, error.log) whilst logging in? If there's nothing could you temporarily enable debug logs (<span style="font-family:monospace,monospace">omero config set
omero.web.debug True</span>) and see if there's any more information in OMEROweb.log. If that doesn't help could you activate your web virtualenv in a terminal and attempt to connect to your server using bin/omero login?</div>
<div><br>
</div>
<div>Simon<br>
</div>
</div>
</div>
</div>
<br>
<div class="gmail_quote"></div>
</div>
<div>
<div class="gmail_quote">
<div dir="ltr">On Tue, 30 Oct 2018 at 10:45, Jens Eriksson <<a href="mailto:jenseri@gmail.com" target="_blank">jenseri@gmail.com</a>> wrote:<br>
</div>
</div>
</div>
<div>
<div class="gmail_quote">
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
<div dir="ltr">Hello,
<div><br>
</div>
<div>I have recently installed OMERO.server 5.4.9 on an Ubuntu 16.04 system. The server works as intended with the default ports open. OMERO-insight can be used to connect to and administer the server as normal.</div>
<div><br>
</div>
<div>I have also installed OMERO.web separately from OMERO.server in a virtualenv, as described
<a href="https://docs.openmicroscopy.org/omero/5.4.9/sysadmins/unix/install-web/walkthrough/omeroweb-install-ubuntu-ice3.6.html" target="_blank">
here</a>. I can connect to the OMERO.web login page (my.serverip/omero), but entering a correct username and pass simply reloads the page. If the server is down, then the OMERO.web login page displays the "cannot connect to server"-message. Also, if I enter
the wrong password and/or user then the login page displays: "<span style="background-color:rgb(244,245,245);color:rgb(227,100,111);font-family:Helvetica,Arial,sans-serif;font-size:11px;text-align:center">Error: Connection not available, please check your
user name and password."</span></div>
<div><br>
</div>
It seems like OMERO.web is in communication with the OMERO.server, but that something is not configured correctly when going from the login in to the rest of OMERO.web.
<div><br>
</div>
<div>OMERO.server/bin/omero admin diagnostics:</div>
<div><br>
</div>
<div>
<div>================================================================================</div>
<div>OMERO Diagnostics (admin) 5.4.9-ice36-b101</div>
<div>================================================================================</div>
<div><br>
</div>
<div>Commands: java -version 1.8.0 (/usr/bin/java)</div>
<div>Commands: python -V 2.7.12 (/usr/bin/python)</div>
<div>Commands: icegridnode --version 3.6.4 (/usr/bin/icegridnode)</div>
<div>Commands: icegridadmin --version 3.6.4 (/usr/bin/icegridadmin)</div>
<div>Commands: psql --version 9.6.10 (/usr/bin/psql)</div>
<div><br>
</div>
<div>Server: icegridnode not started</div>
<div><br>
</div>
<div>Log dir: /home/omero/OMERO.server/var/log exists</div>
<div>Log files: Blitz-0.log 217.0 MB errors=39 warnings=3111</div>
<div>Log files: DropBox.log 25.0 KB errors=0 warnings=10</div>
<div>Log files: FileServer.log 3.0 KB</div>
<div>Log files: Indexer-0.log 365.0 KB</div>
<div>Log files: MonitorServer.log 13.0 KB</div>
<div>Log files: OMEROweb.lock 0.0 KB</div>
<div>Log files: OMEROweb.log 0.0 KB errors=0 warnings=1</div>
<div>Log files: PixelData-0.log 301.0 KB errors=42 warnings=4</div>
<div>Log files: Processor-0.log 1.0 MB errors=0 warnings=5</div>
<div>Log files: Tables-0.log 17.0 KB errors=0 warnings=6</div>
<div>Log files: TestDropBox.log n/a</div>
<div>Log files: master.err 13.0 KB errors=7 warnings=11</div>
<div>Log files: master.out 0.0 KB</div>
<div>Log files: Total size 218.93 MB</div>
<div><br>
</div>
<div><br>
</div>
<div>Environment:OMERO_HOME=(unset)</div>
<div>Environment:OMERO_NODE=(unset)</div>
<div>Environment:OMERO_MASTER=(unset)</div>
<div>Environment:OMERO_USERDIR=(unset)</div>
<div>Environment:OMERO_TMPDIR=(unset)</div>
<div>Environment:PATH=/home/omero/bin:/home/omero/.local/bin:/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin:/usr/games:/usr/local/games:/snap/bin</div>
<div>Environment:PYTHONPATH=(unset)</div>
<div>Environment:ICE_HOME=(unset)</div>
<div>Environment:LD_LIBRARY_PATH=(unset)</div>
<div>Environment:DYLD_LIBRARY_PATH=(unset)</div>
<div><br>
</div>
<div>Cannot list deployed applications.</div>
<div>OMERO data dir:'/tank/OMERO' Exists? True Is writable? True</div>
<div>OMERO temp dir:'/home/omero/omero/tmp' Exists? True Is writable? True (Size: 0)</div>
<div><br>
</div>
<div>JVM settings: Blitz-${index} -Xmx7200m -XX:MaxPermSize=1g -XX:+IgnoreUnrecognizedVMOptions</div>
<div>JVM settings: Indexer-${index} -Xmx4800m -XX:MaxPermSize=1g -XX:+IgnoreUnrecognizedVMOptions</div>
<div>JVM settings: PixelData-${index} -Xmx7200m -XX:MaxPermSize=1g -XX:+IgnoreUnrecognizedVMOptions</div>
<div>JVM settings: Repository-${index} -Xmx4800m -XX:MaxPermSize=1g -XX:+IgnoreUnrecognizedVMOptions</div>
<div><br>
</div>
<div>OMERO.py/bin/omero config get:</div>
<div><br>
</div>
<div>
<div>omero.web.application_server=wsgi-tcp</div>
<div>omero.web.application_server.max_requests=500</div>
<div>omero.web.apps=["omero_figure", "omero_iviewer"]</div>
<div>omero.web.debug=False</div>
<div>omero.web.middleware=[{"index": 1, "class": "django.middleware.common.BrokenLinkEmailsMiddleware"}, {"index": 2, "class": "django.middleware.common.CommonMiddleware"}, {"index": 3, "class": "django.contrib.sessions.middleware.SessionMiddleware"}, {"index":
4, "class": "django.middleware.csrf.CsrfViewMiddleware"}, {"index": 5, "class": "django.contrib.messages.middleware.MessageMiddleware"}, {"index": 0, "class": "whitenoise.middleware.WhiteNoiseMiddleware"}]</div>
<div>omero.web.open_with=[["Image viewer", "webgateway", {"supported_objects": ["image"], "script_url": "webclient/javascript/ome.openwith_viewer.js"}], ["omero_figure", "new_figure", {"supported_objects": ["images"], "target": "_blank", "label": "OMERO.figure"}]]</div>
<div>omero.web.prefix=/omero</div>
<div>omero.web.session_engine=django.contrib.sessions.backends.cache</div>
<div>omero.web.static_url=/omero/static/</div>
<div>omero.web.ui.top_links=[["Data", "webindex", {"title": "Browse Data via Projects, Tags etc"}], ["History", "history", {"title": "History"}], ["Help", "<a href="https://help.openmicroscopy.org/" target="_blank">https://help.openmicroscopy.org/</a>", {"target":
"new", "title": "Open OMERO user guide in a new tab"}], ["Figure", "figure_index", {"target": "_blank", "title": "Open Figure in new tab"}]]</div>
<div>omero.web.viewer.view=omero_iviewer.views.index</div>
</div>
<div><br>
</div>
</div>
<div><br>
</div>
<div>Thank you and have a nice day!</div>
<div><br>
</div>
<div>Jens Eriksson</div>
<div>Sellin Imaging Plattform</div>
<div>Uppsala University</div>
<div><br>
</div>
</div>
</blockquote>
</div>
</div>
<div>
<div class="gmail_quote">
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
_______________________________________________<br>
ome-users mailing list<br>
<a href="mailto:ome-users@lists.openmicroscopy.org.uk" target="_blank">ome-users@lists.openmicroscopy.org.uk</a><br>
<a href="http://lists.openmicroscopy.org.uk/mailman/listinfo/ome-users" rel="noreferrer" target="_blank">http://lists.openmicroscopy.org.uk/mailman/listinfo/ome-users</a><br>
</blockquote>
</div>
<br>
<span style="font-size:10pt">The University of Dundee is a registered Scottish Charity, No: SC015096</span>
</div>
_______________________________________________<br>
ome-users mailing list<br>
<a href="mailto:ome-users@lists.openmicroscopy.org.uk" target="_blank">ome-users@lists.openmicroscopy.org.uk</a><br>
<a href="http://lists.openmicroscopy.org.uk/mailman/listinfo/ome-users" rel="noreferrer" target="_blank">http://lists.openmicroscopy.org.uk/mailman/listinfo/ome-users</a><br>
</blockquote>
</div>
</div>
</div>
_______________________________________________<br>
ome-users mailing list<br>
<a href="mailto:ome-users@lists.openmicroscopy.org.uk" target="_blank">ome-users@lists.openmicroscopy.org.uk</a><br>
<a href="http://lists.openmicroscopy.org.uk/mailman/listinfo/ome-users" rel="noreferrer" target="_blank">http://lists.openmicroscopy.org.uk/mailman/listinfo/ome-users</a><br>
</blockquote>
</div>
<br>
<span style="font-size:10pt;">The University of Dundee is a registered Scottish Charity, No: SC015096</span>
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