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Hi Mousumi,
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<div class="">We received the file you uploaded and I have been able to test it with a number of different Bio-Formats versions. So far I have been unable to reproduce the error you were seeing using the command line tools. Do you know which version of Bio-Formats
 you are currently using (you can find out by using <span style="font-family: Menlo; font-size: 11px;" class="">bfconvert -version)</span>? Are you using any other options or parameters when performing the conversion?</div>
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<div class="">With Thanks,</div>
<div class="">David Gault</div>
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<div class="">On 20 Jun 2018, at 18:18, Mousumi Roy <<a href="mailto:mousumi.roy47@gmail.com" class="">mousumi.roy47@gmail.com</a>> wrote:</div>
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<div dir="ltr" class="">Hello David,
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<div class="">I have uploaded the .vsi and supporting files in the link. Kindly let me know if it is accessible properly. Also, I have a request to not to share this image with others.</div>
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<div class="">Thank you,</div>
<div class="">Mousumi.</div>
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<div dir="ltr" class="">On Wed, Jun 20, 2018 at 10:04 AM David Gault (Staff) <<a href="mailto:d.gault@dundee.ac.uk" class="">d.gault@dundee.ac.uk</a>> wrote:<br class="">
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<div style="word-wrap:break-word" class="">Hi Mousumi,
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<div class="">Thank you for reporting the issue, this is not a bug which we are aware of with VSI, as such it would be good to have a file that reproduces the problem for testing and debugging. If you have a sample file which you can provide for testing you
 can upload it to <a href="https://www.openmicroscopy.org/qa2/qa/upload/" target="_blank" class="">https://www.openmicroscopy.org/qa2/qa/upload/</a></div>
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<div class="">With Thanks,</div>
<div class="">David Gault</div>
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<div class="">On 19 Jun 2018, at 17:09, Mousumi Roy <<a href="mailto:mousumi.roy@stonybrook.edu" target="_blank" class="">mousumi.roy@stonybrook.edu</a>> wrote:</div>
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<div class="">Hello,</div>
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<div class="">I am using bftools and trying to convert .vsi images into .tiff using 
<strong class="m_8256412102395543556gmail-command" style="color:rgb(55,71,79);font-family:"Open Sans","Helvetica Neue",Helvetica,Arial,sans-serif;font-size:16px;text-align:justify;background-color:rgb(255,255,255);text-decoration-style:initial;text-decoration-color:initial">
bfconvert</strong><span style="color:rgb(55,71,79);font-family:"Open Sans","Helvetica Neue",Helvetica,Arial,sans-serif;font-size:16px;text-align:justify;background-color:rgb(255,255,255);text-decoration-style:initial;text-decoration-color:initial;float:none;display:inline" class=""><span class=""> </span></span><span style="text-decoration:none;font-family:"Open Sans","Helvetica Neue",Helvetica,Arial,sans-serif;font-size:16px;text-align:justify;background-color:rgb(255,255,255)" class=""><a class="m_8256412102395543556gmail-internal m_8256412102395543556gmail-reference" href="https://docs.openmicroscopy.org/bio-formats/5.7.1/users/comlinetools/index.html" style="color:rgb(29,141,205);text-decoration:none;font-family:"Open Sans","Helvetica Neue",Helvetica,Arial,sans-serif;font-size:16px;text-align:justify;background-color:rgb(255,255,255)" target="_blank">command
 line tool</a><font color="#37474f" class="">. But I am getting following error:</font></span></div>
<div class=""><em style="text-decoration:none;font-family:"Open Sans","Helvetica Neue",Helvetica,Arial,sans-serif;font-size:16px;text-align:justify;background-color:rgb(255,255,255)" class=""><font color="#37474f" class=""><strong style="box-sizing:border-box;font-weight:600;color:rgb(36,41,46);font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Helvetica,Arial,sans-serif,"Apple Color Emoji","Segoe UI Emoji","Segoe UI Symbol";font-size:14px;font-style:normal;text-align:start;background-color:rgb(255,255,255);text-decoration-style:initial;text-decoration-color:initial" class="">Exception
 in thread "main" loci.formats.FormatException: Plane index:1 must be < 1<br style="box-sizing:border-box" class="">
at loci.formats.FormatWriter.checkParams(FormatWriter.java:387)<br style="box-sizing:border-box" class="">
at loci.formats.out.TiffWriter.saveBytes(TiffWriter.java:215)<br style="box-sizing:border-box" class="">
at loci.formats.tools.ImageConverter.convertTilePlane(ImageConverter.java:748)<br style="box-sizing:border-box" class="">
at loci.formats.tools.ImageConverter.convertPlane(ImageConverter.java:634)<br style="box-sizing:border-box" class="">
at loci.formats.tools.ImageConverter.testConvert(ImageConverter.java:563)<br style="box-sizing:border-box" class="">
at loci.formats.tools.ImageConverter.main(ImageConverter.java:884)</strong> <br class="">
</font></em></div>
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</font></em></div>
<div style="text-align:justify" class=""><font color="#37474f" face="Open Sans, Helvetica Neue, Helvetica, Arial, sans-serif" class=""><span style="font-size:16px" class="">I have 40x .vsi files which I need to convert into .tiff format but it seems I am not
 able to convert without compression. Kindly assist me.</span></font></div>
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</span></font></div>
<div style="text-align:justify" class=""><font color="#37474f" face="Open Sans, Helvetica Neue, Helvetica, Arial, sans-serif" class=""><span style="font-size:16px" class="">Thank you. Looking forward to your response.</span></font></div>
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Sincerely,<br class="">
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Mousumi Roy</td>
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<i class="">Graduate Research assistant</i></td>
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Computer Science</td>
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<span style="font-weight:700" class="">Stony Brook University</span></td>
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m:</td>
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<a href="tel:(631)%20627-5860" value="+16316275860" target="_blank" class="">6316275860</a></td>
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a:</td>
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<a href="https://maps.google.com/?q=100+Nicolls+Rd,+Stony+Brook,+NY+11794&entry=gmail&source=g" class="">100 Nicolls Rd, Stony Brook, NY 11794</a></td>
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e:</td>
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<a href="mailto:mousumi.roy@stonybrook.edu" style="color:rgb(29,161,219)" target="_blank" class="">mousumi.roy@stonybrook.edu</a></td>
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<span style="font-size:10pt" class="">The University of Dundee is a registered Scottish Charity, No: SC015096</span>
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<span style="font-size:10pt;">The University of Dundee is a registered Scottish Charity, No: SC015096</span>
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