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<p>Hi Will,</p>
<p>
<blockquote type="cite">Does it then fail to show the ‘position’
icon that you clicked on?</blockquote>
yes, it sounds like that. I've captured my screen in a short
recording, maybe its helpful.</p>
<p>You should receive a download-link in a separate email.</p>
<p>Thanks and cheers,<br>
Kai<br>
</p>
<br>
<div class="moz-cite-prefix">On 12/05/2017 10:59 PM, William Moore
(Staff) wrote:<br>
</div>
<blockquote type="cite"
cite="mid:B9CC3902-7E7C-41B8-BC34-47796C0A7C4A@dundee.ac.uk">
<meta http-equiv="Content-Type" content="text/html; charset=utf-8">
Hi Kai,
<div class=""><br class="">
</div>
<div class=""> That looks like it’s working up to the point you
took the screenshot.</div>
<div class="">Does it then fail to show the ‘position’ icon that
you clicked on?</div>
<div class="">Or does it ignore the selected position when you
subsequently click “Add”?</div>
<div class=""><br class="">
</div>
<div class=""> Cheers,</div>
<div class=""><br class="">
</div>
<div class=""> Will.</div>
<div class=""><br class="">
</div>
<div class=""><br class="">
<div>
<blockquote type="cite" class="">
<div class="">On 5 Dec 2017, at 16:37, Kai Schleicher <<a
href="mailto:kai.schleicher@unibas.ch" class=""
moz-do-not-send="true">kai.schleicher@unibas.ch</a>>
wrote:</div>
<br class="Apple-interchange-newline">
<div class="">
<div text="#000000" bgcolor="#FFFFFF" class="">
<p class="">Thanks Will!</p>
<p class="">I have followed these steps but I have to
admit that this is quickly getting over my head :/</p>
<p class="">please find my screenshot attached - I did
not find anything out of the ordinary there.</p>
<p class="">Have a nice evening and cheers,<br class="">
Kai<br class="">
</p>
<br class="">
<div class="moz-cite-prefix">On 12/05/2017 03:57 PM,
William Moore (Staff) wrote:<br class="">
</div>
<blockquote type="cite"
cite="mid:A77CB4F7-5FE8-4DD6-89A5-DC66F9D8D3C0@dundee.ac.uk"
class="">
Sorry - here’s the screenshot…
<div class=""><br class="">
</div>
<div class=""><span
id="cid:part1.243C6D2F.479005BA@unibas.ch"><Screen
Shot 2017-12-05 at 14.45.25.png></span></div>
<div class=""><br class="">
</div>
<div class=""><br class="">
<div class="">
<blockquote type="cite" class="">
<div class="">On 5 Dec 2017, at 13:56, Kai
Schleicher <<a
href="mailto:kai.schleicher@unibas.ch"
class="" moz-do-not-send="true">kai.schleicher@unibas.ch</a>>
wrote:</div>
<br class="Apple-interchange-newline">
<div class="">
<div text="#000000" bgcolor="#FFFFFF" class="">
<p class="">Hi Will,</p>
<p class="">please find my answers in-line:<br
class="">
</p>
<div class=""><br
class="webkit-block-placeholder">
</div>
<blockquote type="cite" class="">
<div class=""> You could try to
Right-click > Inspect Element in each
browser on the exact spot where you’re
clicking</div>
<div class="">on the drop-down menu,
particularly in the case where the click
is having no effect.</div>
</blockquote>
as far as I can tell the same DOM (?)
element is selected in both cases (see
attached screenshot from the problematic
machine)
<div class=""><br
class="webkit-block-placeholder">
</div>
<blockquote type="cite" class="">Also, is
there any difference in touch-screen
functionality between those 2 machines?</blockquote>
no, both machines don't support
touch-screen.<br class="">
<br class="">
<blockquote type="cite" class="">
<div class="">Is it the "Add Labels” form
that is being unresponsive?</div>
<div class="">Or is it the editing of
individual labels under “Edit Labels”
that’s not working (or both)?</div>
</blockquote>
both<br class="">
<br class="">
Thanks for your help and cheers,<br class="">
Kai<br class="">
<br class="">
<br class="">
<div class="moz-cite-prefix">On 12/05/2017
02:35 PM, William Moore (Staff) wrote:<br
class="">
</div>
<blockquote type="cite"
cite="mid:DECEB7AB-20A7-4F5E-822A-BCA5F200774C@dundee.ac.uk"
class="">
Hi Kai,
<div class=""><br class="">
</div>
<div class=""> You could try to
Right-click > Inspect Element in each
browser on the exact spot where you’re
clicking</div>
<div class="">on the drop-down menu,
particularly in the case where the click
is having no effect.</div>
<div class=""><br class="">
</div>
<div class="">Try to see if there’s a
different DOM element under the mouse
pointer at that time.</div>
<div class="">Also, is there any
difference in touch-screen functionality
between those 2 machines?</div>
<div class=""><br class="">
</div>
<div class="">Is it the "Add Labels” form
that is being unresponsive?</div>
<div class="">Or is it the editing of
individual labels under “Edit Labels”
that’s not working (or both)?</div>
<div class=""><br class="">
</div>
<div class=""> Cheers,</div>
<div class=""><br class="">
</div>
<div class=""> Will.</div>
<div class=""><br class="">
</div>
<div class=""><br class="">
<div class="">
<blockquote type="cite" class="">
<div class="">On 5 Dec 2017, at
13:28, Kai Schleicher <<a
href="mailto:kai.schleicher@unibas.ch"
class="" moz-do-not-send="true">kai.schleicher@unibas.ch</a>>
wrote:</div>
<br
class="Apple-interchange-newline">
<div class="">
<div text="#000000"
bgcolor="#FFFFFF" class="">
<p class="">HI Will,</p>
<p class="">thanks for the
superfast reply!</p>
<p class="">I did what you
suggested, but unfortunately
the output in the console is
exactly the same between the
two machines, i.e. holds no
clues.</p>
<p class="">It simply gives a
warning saying "Empty string
passed to getElementById()."
in both cases, but no errors.<br
class="">
</p>
<p class="">Is there another
place where I can look for
differences?</p>
<p class="">Thanks and cheers,<br
class="">
Kai<br class="">
</p>
<br class="">
<div class="moz-cite-prefix">On
12/05/2017 02:00 PM, William
Moore (Staff) wrote:<br
class="">
</div>
<blockquote type="cite"
cite="mid:4C1C0AEA-B03F-46C6-955C-F526EEAE82F8@dundee.ac.uk"
class="">
Hi Kai,
<div class=""><br class="">
</div>
<div class=""> I can’t think
what the issue is so far.</div>
<div class=""><br class="">
</div>
<div class="">Can you open the
dev-tools on Firefox?
Easiest is to right-click
anywhere on the page and
choose “Inspect Element”.</div>
<div class="">Then choose the
Console tab in the dev-tools
and see if you see any
errors etc when you
reproduce the bug.</div>
<div class=""><br class="">
</div>
<div class="">Hopefully that
might give some clues.</div>
<div class="">I’ll see if I
can think of any better
ideas what might be the
problem…</div>
<div class=""><br class="">
</div>
<div class=""> Cheers,</div>
<div class=""><br class="">
</div>
<div class=""> Will.</div>
<div class=""><br class="">
</div>
<div class=""><br class="">
</div>
<div class=""><br class="">
<div class="">
<blockquote type="cite"
class="">
<div class="">On 5 Dec
2017, at 12:42, Kai
Schleicher <<a
href="mailto:kai.schleicher@unibas.ch"
class=""
moz-do-not-send="true">kai.schleicher@unibas.ch</a>>
wrote:</div>
<br
class="Apple-interchange-newline">
<div class="">
<div text="#000000"
bgcolor="#FFFFFF"
class="">
<p class="">Dear OME
team,</p>
<p class="">I am
experiencing an
odd issue with
OMERO.figure and
am struggling to
troubleshoot it
properly, please
see quote message
below.</p>
<div class=""><br
class="webkit-block-placeholder">
</div>
<blockquote
type="cite"
class="">The
Problem is that
selections from
the dropdown-menus
in OMERO.figure
are not accepted.<br
class="">
For example, we
can add a label,
but we can't
change the size,
position or colour
from the default.
The same thing
applies to ROIs:
they can be added,
but not edited.
All buttons exist
in the drop down
menu and can be
selected, but they
are not
set/accepted.</blockquote>
<div class=""><br
class="webkit-block-placeholder">
</div>
<p class="">Now
whats peculiar
about this:</p>
<p class="">I have
two computers,
both managed Win7
64bit machines
part of the same
active directory,
both using the
same version of
Firefox portable
(57.1).<br
class="">
On one machine I
experience the
above issue, but <b
class="">not</b>
on the other.<br
class="">
</p>
<p class="">I am
currently at a
loss as to how I
could debug this
issue further. <br
class="">
If you have an
idea and could you
point me in the
right direction to
look it be very
happy :)<br
class="">
</p>
<p class="">As
always, thanks for
your help and
cheers,<br
class="">
Kai</p>
<pre class="moz-signature" cols="72">--
>>Please note my NEW PHONE NUMBERS: +41 61 207 57 31 (direct) +41 61 207 22 50 (central)<<
Kai Schleicher, PhD | Research Associate in Advanced Light Microscopy | Biozentrum, University of Basel | Klingelbergstrasse 50/70 | CH-4056 Basel |
Phone: +41 61 207 57 31 (direct) +41 61 207 22 50 (central) | <a class="moz-txt-link-abbreviated" href="mailto:kai.schleicher@unibas.ch" moz-do-not-send="true">kai.schleicher@unibas.ch</a> | <a class="moz-txt-link-abbreviated" href="http://www.biozentrum.unibas.ch/" moz-do-not-send="true">www.biozentrum.unibas.ch</a> | <a class="moz-txt-link-abbreviated" href="http://www.microscopynetwork.unibas.ch/" moz-do-not-send="true">www.microscopynetwork.unibas.ch</a></pre>
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