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Hi Kai,
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<div class=""> That looks like it’s working up to the point you took the screenshot.</div>
<div class="">Does it then fail to show the ‘position’ icon that you clicked on?</div>
<div class="">Or does it ignore the selected position when you subsequently click “Add”?</div>
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<div class=""> Cheers,</div>
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<div class=""> Will.</div>
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<blockquote type="cite" class="">
<div class="">On 5 Dec 2017, at 16:37, Kai Schleicher <<a href="mailto:kai.schleicher@unibas.ch" class="">kai.schleicher@unibas.ch</a>> wrote:</div>
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<p class="">Thanks Will!</p>
<p class="">I have followed these steps but I have to admit that this is quickly getting over my head :/</p>
<p class="">please find my screenshot attached - I did not find anything out of the ordinary there.</p>
<p class="">Have a nice evening and cheers,<br class="">
Kai<br class="">
</p>
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<div class="moz-cite-prefix">On 12/05/2017 03:57 PM, William Moore (Staff) wrote:<br class="">
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<blockquote type="cite" cite="mid:A77CB4F7-5FE8-4DD6-89A5-DC66F9D8D3C0@dundee.ac.uk" class="">
Sorry - here’s the screenshot…
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<div class=""><span id="cid:part1.243C6D2F.479005BA@unibas.ch"><Screen Shot 2017-12-05 at 14.45.25.png></span></div>
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<div class="">On 5 Dec 2017, at 13:56, Kai Schleicher <<a href="mailto:kai.schleicher@unibas.ch" class="" moz-do-not-send="true">kai.schleicher@unibas.ch</a>> wrote:</div>
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<p class="">Hi Will,</p>
<p class="">please find my answers in-line:<br class="">
</p>
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<div class=""> You could try to Right-click > Inspect Element in each browser on the exact spot where you’re clicking</div>
<div class="">on the drop-down menu, particularly in the case where the click is having no effect.</div>
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as far as I can tell the same DOM (?) element is selected in both cases (see attached screenshot from the problematic machine)
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<blockquote type="cite" class="">Also, is there any difference in touch-screen functionality between those 2 machines?</blockquote>
no, both machines don't support touch-screen.<br class="">
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<div class="">Is it the "Add Labels” form that is being unresponsive?</div>
<div class="">Or is it the editing of individual labels under “Edit Labels” that’s not working (or both)?</div>
</blockquote>
both<br class="">
<br class="">
Thanks for your help and cheers,<br class="">
Kai<br class="">
<br class="">
<br class="">
<div class="moz-cite-prefix">On 12/05/2017 02:35 PM, William Moore (Staff) wrote:<br class="">
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<blockquote type="cite" cite="mid:DECEB7AB-20A7-4F5E-822A-BCA5F200774C@dundee.ac.uk" class="">
Hi Kai,
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</div>
<div class=""> You could try to Right-click > Inspect Element in each browser on the exact spot where you’re clicking</div>
<div class="">on the drop-down menu, particularly in the case where the click is having no effect.</div>
<div class=""><br class="">
</div>
<div class="">Try to see if there’s a different DOM element under the mouse pointer at that time.</div>
<div class="">Also, is there any difference in touch-screen functionality between those 2 machines?</div>
<div class=""><br class="">
</div>
<div class="">Is it the "Add Labels” form that is being unresponsive?</div>
<div class="">Or is it the editing of individual labels under “Edit Labels” that’s not working (or both)?</div>
<div class=""><br class="">
</div>
<div class=""> Cheers,</div>
<div class=""><br class="">
</div>
<div class=""> Will.</div>
<div class=""><br class="">
</div>
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<blockquote type="cite" class="">
<div class="">On 5 Dec 2017, at 13:28, Kai Schleicher <<a href="mailto:kai.schleicher@unibas.ch" class="" moz-do-not-send="true">kai.schleicher@unibas.ch</a>> wrote:</div>
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<p class="">HI Will,</p>
<p class="">thanks for the superfast reply!</p>
<p class="">I did what you suggested, but unfortunately the output in the console is exactly the same between the two machines, i.e. holds no clues.</p>
<p class="">It simply gives a warning saying "Empty string passed to getElementById()." in both cases, but no errors.<br class="">
</p>
<p class="">Is there another place where I can look for differences?</p>
<p class="">Thanks and cheers,<br class="">
Kai<br class="">
</p>
<br class="">
<div class="moz-cite-prefix">On 12/05/2017 02:00 PM, William Moore (Staff) wrote:<br class="">
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<blockquote type="cite" cite="mid:4C1C0AEA-B03F-46C6-955C-F526EEAE82F8@dundee.ac.uk" class="">
Hi Kai,
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<div class=""> I can’t think what the issue is so far.</div>
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<div class="">Can you open the dev-tools on Firefox? Easiest is to right-click anywhere on the page and choose “Inspect Element”.</div>
<div class="">Then choose the Console tab in the dev-tools and see if you see any errors etc when you reproduce the bug.</div>
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<div class="">Hopefully that might give some clues.</div>
<div class="">I’ll see if I can think of any better ideas what might be the problem…</div>
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<div class=""> Cheers,</div>
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<div class=""> Will.</div>
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</div>
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<div class="">On 5 Dec 2017, at 12:42, Kai Schleicher <<a href="mailto:kai.schleicher@unibas.ch" class="" moz-do-not-send="true">kai.schleicher@unibas.ch</a>> wrote:</div>
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<p class="">Dear OME team,</p>
<p class="">I am experiencing an odd issue with OMERO.figure and am struggling to troubleshoot it properly, please see quote message below.</p>
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<blockquote type="cite" class="">The Problem is that selections from the dropdown-menus in OMERO.figure are not accepted.<br class="">
For example, we can add a label, but we can't change the size, position or colour from the default. The same thing applies to ROIs: they can be added, but not edited. All buttons exist in the drop down menu and can be selected, but they are not set/accepted.</blockquote>
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<p class="">Now whats peculiar about this:</p>
<p class="">I have two computers, both managed Win7 64bit machines part of the same active directory, both using the same version of Firefox portable (57.1).<br class="">
On one machine I experience the above issue, but <b class="">not</b> on the other.<br class="">
</p>
<p class="">I am currently at a loss as to how I could debug this issue further. <br class="">
If you have an idea and could you point me in the right direction to look it be very happy :)<br class="">
</p>
<p class="">As always, thanks for your help and cheers,<br class="">
Kai</p>
<pre class="moz-signature" cols="72">--
>>Please note my NEW PHONE NUMBERS: +41 61 207 57 31 (direct) +41 61 207 22 50 (central)<<
Kai Schleicher, PhD | Research Associate in Advanced Light Microscopy | Biozentrum, University of Basel | Klingelbergstrasse 50/70 | CH-4056 Basel |
Phone: +41 61 207 57 31 (direct) +41 61 207 22 50 (central) | <a class="moz-txt-link-abbreviated" href="mailto:kai.schleicher@unibas.ch" moz-do-not-send="true">kai.schleicher@unibas.ch</a> | <a class="moz-txt-link-abbreviated" href="http://www.biozentrum.unibas.ch/" moz-do-not-send="true">www.biozentrum.unibas.ch</a> | <a class="moz-txt-link-abbreviated" href="http://www.microscopynetwork.unibas.ch/" moz-do-not-send="true">www.microscopynetwork.unibas.ch</a></pre>
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