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<div class="moz-cite-prefix">Hi Jean-Marie,<br>
<br>
We just managed to find the cause.<br>
The gunicorn command was not found for the omero system user.<br>
<br>
We just installed it via the debian packaging system for the whole
system and now OMERO.web starts and seems to runs fine.<br>
<br>
Basically :<br>
aptitude install gunicorn <br>
<br>
Thanks for the reply.<br>
<br>
O.<br>
<br>
<br>
On 07/11/2017 11:33, Jean-Marie Burel (Staff) wrote:<br>
</div>
<blockquote cite="mid:D6273A42.6D6F1%25j.burel@dundee.ac.uk"
type="cite">
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<div>Hi Olivier</div>
<div><br>
</div>
<div>Sorry to hear that OMERO.web does not start</div>
<div><br>
</div>
<div>Will it be possible to paste us your configuration for
OMERO.server/web and nginx?</div>
<div>See <a moz-do-not-send="true"
href="https://docs.openmicroscopy.org/omero/5.4.0/sysadmins/cli/config.html">https://docs.openmicroscopy.org/omero/5.4.0/sysadmins/cli/config.html</a> </div>
<div><br>
</div>
<div>Cheers</div>
<div><br>
</div>
<div>Jmarie</div>
<div><br>
</div>
<span id="OLK_SRC_BODY_SECTION">
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<span style="font-weight:bold">From: </span>ome-users <<a
moz-do-not-send="true"
href="mailto:ome-users-bounces@lists.openmicroscopy.org.uk">ome-users-bounces@lists.openmicroscopy.org.uk</a>>
on behalf of Olivier Miquel <<a moz-do-not-send="true"
href="mailto:olivier.miquel@mri.cnrs.fr">olivier.miquel@mri.cnrs.fr</a>><br>
<span style="font-weight:bold">Reply-To: </span>OME User
Support List <<a moz-do-not-send="true"
href="mailto:ome-users@lists.openmicroscopy.org.uk">ome-users@lists.openmicroscopy.org.uk</a>><br>
<span style="font-weight:bold">Date: </span>Monday, 6
November 2017 at 16:00<br>
<span style="font-weight:bold">To: </span>"<a
moz-do-not-send="true"
href="mailto:ome-users@lists.openmicroscopy.org.uk">ome-users@lists.openmicroscopy.org.uk</a>"
<<a moz-do-not-send="true"
href="mailto:ome-users@lists.openmicroscopy.org.uk">ome-users@lists.openmicroscopy.org.uk</a>><br>
<span style="font-weight:bold">Subject: </span>[ome-users]
Omero web update problem<br>
</div>
<div><br>
</div>
<div>
<div bgcolor="#FFFFFF" text="#000000">Hi,<br>
<br>
We are trying to migrate our omero 5.2.2 server in the newer
5.4.0 version.<br>
<br>
The upgrade of the OMERO.server part went fine so far ( from
5.2.2 to 5.3.5 then 5.3.5 to 5.4.0).
<br>
It starts and i can connect using the newer Insight client.<br>
<br>
However OMERO.web won't start, even after i disabled all the
web apps. <br>
<br>
I want to follow this procedure ( server + omero web on same
machine ) : <a moz-do-not-send="true"
class="moz-txt-link-freetext"
href="https://docs.openmicroscopy.org/omero/5.4.0/sysadmins/unix/install-web/walkthrough/omeroweb-install-with-server-debian-ice3.6.html">https://docs.openmicroscopy.org/omero/5.4.0/sysadmins/unix/install-web/walkthrough/omeroweb-install-with-server-debian-ice3.6.html</a><br>
<br>
If someone could give me a clue where to search, it would be
nice. <br>
<br>
When i try to start OMERO.web it i got this error:<br>
<pre># sudo -u omero OMERO.server/bin/omero web start
Post-processed 'omeroweb.viewer.min.css' as 'omeroweb.viewer.min.css'
Post-processed 'omeroweb.viewer.min.js' as 'omeroweb.viewer.min.js'
0 static files copied to '/home/omero/apps/OMERO/OMERO.server/lib/python/omeroweb/static', 606 unmodified, 2 post-processed.
Clearing expired sessions. This may take some time... [OK]
Starting OMERO.web... Traceback (most recent call last):
File "OMERO.server/bin/omero", line 125, in <module>
rv = omero.cli.argv()
File "/home/omero/apps/OMERO/OMERO.server/lib/python/omero/cli.py", line 1613, in argv
cli.invoke(args[1:])
File "/home/omero/apps/OMERO/OMERO.server/lib/python/omero/cli.py", line 1088, in invoke
stop = self.onecmd(line, previous_args)
File "/home/omero/apps/OMERO/OMERO.server/lib/python/omero/cli.py", line 1165, in onecmd
self.execute(line, previous_args)
File "/home/omero/apps/OMERO/OMERO.server/lib/python/omero/cli.py", line 1247, in execute
args.func(args)
File "/home/omero/apps/OMERO/OMERO.server/lib/python/omero/install/windows_warning.py", line 26, in wrapper
return func(self, *args, **kwargs)
File "/home/omero/apps/OMERO/OMERO.server/lib/python/omero/plugins/web.py", line 81, in wrapper
return func(self, *args, **kwargs)
File "/home/omero/apps/OMERO/OMERO.server/lib/python/omero/plugins/web.py", line 601, in start
rv = self.ctx.popen(args=runserver, cwd=location) # popen
File "/home/omero/apps/OMERO/OMERO.server/lib/python/omero/cli.py", line 1338, in popen
stdout=stdout, stderr=stderr)
File "/usr/lib/python2.7/subprocess.py", line 390, in __init__
errread, errwrite)
File "/usr/lib/python2.7/subprocess.py", line 1024, in _execute_child
raise child_exception
<b>OSError: [Errno 2] No such file or directory</b>
------------
OUTPUT of omero diagnostics :
================================================================================
OMERO Diagnostics (admin) 5.4.0-ice36-b74
================================================================================
Commands: java -version 1.8.0 (/usr/bin/java)
Commands: python -V 2.7.13 (/usr/bin/python)
Commands: icegridnode --version 3.6.3 (/usr/bin/icegridnode)
Commands: icegridadmin --version 3.6.3 (/usr/bin/icegridadmin)
Commands: psql --version 9.6.4 (/usr/bin/psql)
Server: icegridnode running
Server: Blitz-0 active (pid = 19312, enabled)
Server: DropBox active (pid = 21514, enabled)
Server: FileServer active (pid = 21518, enabled)
Server: Indexer-0 active (pid = 19339, enabled)
Server: MonitorServer active (pid = 21517, enabled)
Server: OMERO.Glacier2 active (pid = 19343, enabled)
Server: OMERO.IceStorm active (pid = 19345, enabled)
Server: PixelData-0 active (pid = 19347, enabled)
Server: Processor-0 active (pid = 21521, enabled)
Server: Tables-0 active (pid = 21515, enabled)
Server: TestDropBox inactive (enabled)
Log dir: /home/omero/apps/OMERO/OMERO.server-5.4.0-ice36-b74/var/log exists
Log files: Blitz-0.log 2.0 MB errors=18 warnings=5
Log files: DropBox.log 7.0 KB errors=0 warnings=2
Log files: FileServer.log 0.0 KB
Log files: Indexer-0.log 9.0 KB
Log files: MonitorServer.log 4.0 KB
Log files: OMEROweb.lock 0.0 KB
Log files: OMEROweb.log 1.0 KB errors=0 warnings=6
Log files: PixelData-0.log 10.0 KB
Log files: Processor-0.log 141.0 KB errors=0 warnings=17
Log files: Tables-0.log 5.0 KB errors=0 warnings=1
Log files: TestDropBox.log n/a
Log files: master.err 4.0 KB errors=2 warnings=2
Log files: master.out 0.0 KB
Log files: Total size 2.42 MB
Environment:OMERO_HOME=(unset)
Environment:OMERO_NODE=(unset)
Environment:OMERO_MASTER=(unset)
Environment:OMERO_USERDIR=(unset)
Environment:OMERO_TMPDIR=(unset)
Environment:PATH=/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin
Environment:PYTHONPATH=(unset)
Environment:ICE_HOME=(unset)
Environment:LD_LIBRARY_PATH=(unset)
Environment:DYLD_LIBRARY_PATH=(unset)
OMERO SSL port:4064
OMERO TCP port:4063
OMERO data dir:'/home/omero/apps/OMERO/OMERO.data' Exists? True Is writable? True
OMERO temp dir:'/home/omero/omero/tmp' Exists? True Is writable? True (Size: 0)
JVM settings: Blitz-${index} -Xmx13516m -XX:MaxPermSize=1g -XX:+IgnoreUnrecognizedVMOptions
JVM settings: Indexer-${index} -Xmx3686m -XX:MaxPermSize=1g -XX:+IgnoreUnrecognizedVMOptions
JVM settings: PixelData-${index} -Xmx3686m -XX:MaxPermSize=1g -XX:+IgnoreUnrecognizedVMOptions
JVM settings: Repository-${index} -Xmx3686m -XX:MaxPermSize=1g -XX:+IgnoreUnrecognizedVMOptions
</pre>
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<br>
<br>
<br>
<br>
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<span style="font-size:10pt;">The University of Dundee is a
registered Scottish Charity, No: SC015096</span>
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<br>
<p><br>
</p>
<pre class="moz-signature" cols="72">--
Olivier Miquel
Administrateur Système et Réseau
Plate-forme technologique MRI
Tel : 06.50.19.27.43
<a class="moz-txt-link-abbreviated" href="mailto:Mail:olivier.miquel@mri.cnrs.fr">Mail:olivier.miquel@mri.cnrs.fr</a></pre>
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