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<pre style="box-sizing: border-box; margin-top: 0px; margin-bottom: 0px; padding: 12px; line-height: 1.5; overflow: auto;"><font face="UICTFontTextStyleBody"><span style="white-space: normal;">Hi Jake</span></font></pre>
<pre style="box-sizing: border-box; margin-top: 0px; margin-bottom: 0px; padding: 12px; line-height: 1.5; overflow: auto;"><font face="UICTFontTextStyleBody"><span style="white-space: normal;">If you turn on omero.web.debug do you get further info? </span></font></pre>
<pre style="box-sizing: border-box; margin-top: 0px; margin-bottom: 0px; padding: 12px; line-height: 1.5; overflow: auto;"><font face="UICTFontTextStyleBody"><span style="white-space: normal;">When you say mass download is the file size large ? </span></font></pre>
<pre style="box-sizing: border-box; margin-top: 0px; margin-bottom: 0px; padding: 12px; line-height: 1.5; overflow: auto;"><font face="UICTFontTextStyleBody"><span style="white-space: normal;">A timeout from nginx i believe should give a 504 ; a 502 is likely the gunicorn instance behind as far as i know</span></font></pre>
<pre style="box-sizing: border-box; margin-top: 0px; margin-bottom: 0px; padding: 12px; line-height: 1.5; overflow: auto;"><font face="UICTFontTextStyleBody"><span style="white-space: normal;"><br></span></font></pre>
<pre style="box-sizing: border-box; margin-top: 0px; margin-bottom: 0px; padding: 12px; line-height: 1.5; overflow: auto;"><font face="UICTFontTextStyleBody"><span style="white-space: normal;">Shaun </span></font></pre>
<pre style="box-sizing: border-box; margin-top: 0px; margin-bottom: 0px; padding: 12px; line-height: 1.5; overflow: auto;"><font face="UICTFontTextStyleBody"><span style="white-space: normal;">Nottingham University </span></font></pre>
<pre style="box-sizing: border-box; margin-top: 0px; margin-bottom: 0px; padding: 12px; line-height: 1.5; overflow: auto;"><font face="UICTFontTextStyleBody"><span style="white-space: normal;"><br></span></font></pre>
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On 31 Aug 2016, at 04:07, Jake Carroll <<a href="mailto:jake.carroll@uq.edu.au">jake.carroll@uq.edu.au</a>> wrote:<br>
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<div><span>Hi folks.</span><br>
<span></span><br>
<span>Running 5.2.5 here at the moment.</span><br>
<span></span><br>
<span>I’m attempting to do a mass download of some raw data in zip format by selecting all then hitting the download arrow, at the moment.</span><br>
<span></span><br>
<span>It lets me name the zip and whatnot then press the “create zip” button – but after about 30 or 40 seconds fails with a “Bad Gateway 502” error thrown by nginx.</span><br>
<span></span><br>
<span>Nginx Proxy timeout/idle time issues? Does this need tweaking by default? </span>
<br>
<span></span><br>
<span>Ideas?</span><br>
<span></span><br>
<span>-jc </span><br>
<span></span><br>
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