<div dir="ltr">Hi,<br>
I get the same error message indicating that the system site packages are missing when installing on Ubuntu 14.04. <br>
griffing@omero:~/Omero/Omero.server$ bin/omero config get<br>
********************************************************************************<br>
<br>
        ERROR: Could not import omero.cli! (No module named Ice)<br>
<br>
        This means that your installation is incomplete. Contact<br>
        the OME mailing lists for more information:<br>
<br>
        <a href="http://www.openmicroscopy.org/site/community">http://www.openmicroscopy.org/site/community</a><br>
<br>
        If you are building from source, please supply the build log<br>
        as well as which version you are building from. If you<br>
        downloaded a distribution, please provide which link you<br>
        used.<br>
        <br>
********************************************************************************<br>
<br>
        Debugging Info:<br>
        --------------<br>
        CWD=/home/griffing/Omero/OMERO.server-5.2.4-ice36-b23<br>
        VERSION=2.7.6 (default, Jun 22 2015, 17:58:13)  [GCC 4.8.2]<br>
        OMERO_HOME=None<br>
        
PYTHONPATH=['/home/griffing/Omero/OMERO.server-5.2.4-ice36-b23/lib/python',
 '/home/griffing/Omero/OMERO.server-5.2.4-ice36-b23/var/lib', 
'/home/griffing/Omero/OMERO.server-5.2.4-ice36-b23/bin', 
'/usr/lib/python2.7', '/usr/lib/python2.7/plat-x86_64-linux-gnu', 
'/usr/lib/python2.7/lib-tk', '/usr/lib/python2.7/lib-old', 
'/usr/lib/python2.7/lib-dynload', 
'/usr/local/lib/python2.7/dist-packages', 
'/usr/lib/python2.7/dist-packages', 
'/usr/lib/python2.7/dist-packages/PILcompat', 
'/usr/lib/python2.7/dist-packages/gtk-2.0', 
'/usr/lib/pymodules/python2.7', 
'/usr/lib/python2.7/dist-packages/ubuntu-sso-client', 
'/home/griffing/Omero/OMERO.server-5.2.4-ice36-b23/lib/fallback']<br>
<br>
However, I also got warning messages when installing ICE that the server
 (IP 52.84.24.174) was not found that accessed 3 of the packages from 
zeroc. <br>
________________________________________________________________________________________________<br>
Also when doing a pip install of zeroc-ice, I get the following error:<br>
x86_64-linux-gnu-gcc -pthread -fno-strict-aliasing -DNDEBUG -g -fwrapv 
-O2 -Wall -fPIC -DICE_STATIC_LIBS -Isrc -Isrc/ice/cpp/include 
-Isrc/ice/cpp/src -I/usr/include/python2.7 -c 
src/ice/cpp/src/IceSSL/SSLEngine.cpp -o 
build/temp.linux-x86_64-2.7/src/ice/cpp/src/IceSSL/SSLEngine.o -w<br>
<br>
In file included from src/ice/cpp/src/IceSSL/SSLEngine.h:14:0,<br>
<br>
                 from src/ice/cpp/src/IceSSL/SSLEngine.cpp:10:<br>
<br>
src/ice/cpp/src/IceSSL/Util.h:20:27: fatal error: openssl/ssl.h: No such file or directory<br>
<br>
 #  include <openssl/ssl.h><br>
<br>
                           ^<br>
<br>
compilation terminated.<br>
<br>
error: command 'x86_64-linux-gnu-gcc' failed with exit status 1<br>
<br>
----------------------------------------<br>
Cleaning up...<br>
Command /usr/bin/python -c "import setuptools, 
tokenize;__file__='/tmp/pip_build_griffing/zeroc-ice/setup.py';exec(compile(getattr(tokenize,
 'open', open)(__file__).read().replace('\r\n', '\n'), __file__, 
'exec'))" install --record /tmp/pip-ISHgYd-record/install-record.txt 
--single-version-externally-managed --compile failed with error code 1 
in /tmp/pip_build_griffing/zeroc-ice<br>
Storing debug log for failure in /tmp/tmpjhXI8<br>
________________________________________________________________________________________________--<br>
Also, when going to the zeroc site to (optionally) install the source package,  I get the following:<br>
Reading package lists... Done<br>
Building dependency tree       <br>
Reading state information... Done<br>
E: Unable to find a source package for zeroc-ice3.6<br>
griffing@omero:~/Omero/OMERO.server-5.2.4-ice36-b23$<br>
<br>
I'm thinking that without accessing the server IP, the packages are not coming through, but I'm new to Ubuntu. I use the key from ZeroC. Is there generally a problem getting access to their servers?<br>
<br>
Cheers,<br>
Lawrence Griffing</div>