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what is the output of `<span style="font-family: Calibri, sans-serif; font-size: 14px;" class="">ps aux | grep /home/omero/OMERO.server/var/django.pid` ?</span>
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Ola</div>
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Software Engineer</div>
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Open Microscopy Environment</div>
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University of Dundee</div>
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<div class="">On 28 Apr 2016, at 15:48, Shaun Hare <<a href="mailto:Shaun.Hare@nottingham.ac.uk" class="">Shaun.Hare@nottingham.ac.uk</a>> wrote:</div>
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<div class="">Thanks for the reply ola </div>
<div class="">I did have 1.4 cos I installed using >=1.9.3 (as in docs) </div>
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<div class="">Corrected that and now have </div>
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<div class="">pip freeze | grep gunicorn</div>
<div class="">gunicorn==19.3.0</div>
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<div class="">But now get this </div>
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<div class="">(venv)[omero@lslapome01 ~]$ OMERO.server/bin/omero --debug=debug web start</div>
<div class="">Executing: ['/home/omero/venv/bin/python', 'manage.py', 'collectstatic', '--noinput']</div>
<div class="">Post-processed 'omeroweb.viewer.min.css' as 'omeroweb.viewer.min.css'</div>
<div class="">Post-processed 'omeroweb.viewer.min.js' as 'omeroweb.viewer.min.js'</div>
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<div class="">0 static files copied to '/home/omero/OMERO.server/lib/python/omeroweb/static', 618 unmodified, 2 post-processed.</div>
<div class="">Clearing expired sessions. This may take some time... Executing: ['/home/omero/venv/bin/python', 'manage.py', 'clearsessions']</div>
<div class="">[OK]</div>
<div class="">Starting OMERO.web... Returning popen: [u'gunicorn', u'-D', u'-p', u'/home/omero/OMERO.server/var/django.pid', u'--bind', u'127.0.0.1:4080', u'--workers', u'5', u'--threads', u'1', u'--timeout', u'60', u'--max-requests', u'0', u'omeroweb.wsgi:application']</div>
<div class="">[OK]</div>
<div class="">(venv)[omero@lslapome01 ~]$ OMERO.server/bin/omero --debug=debug web status</div>
<div class="">OMERO.web status... [ERROR] OMERO.web workers (PID 10571) - no such process. Use `ps aux | grep /home/omero/OMERO.server/var/django.pid` and kill stale processes by hand.</div>
<div class="">[NOT STARTED]</div>
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<div class="">Cannot find any processes – like status so I assume it starts and dies immediately??</div>
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<div class="">Regards</div>
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<div class="">Shaun</div>
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<span style="font-weight:bold" class="">From: </span>ome-users <<a href="mailto:ome-users-bounces@lists.openmicroscopy.org.uk" class="">ome-users-bounces@lists.openmicroscopy.org.uk</a>> on behalf of "Aleksandra Tarkowska (Staff)" <<a href="mailto:A.Tarkowska@dundee.ac.uk" class="">A.Tarkowska@dundee.ac.uk</a>><br class="">
<span style="font-weight:bold" class="">Reply-To: </span>OME User Support List <<a href="mailto:ome-users@lists.openmicroscopy.org.uk" class="">ome-users@lists.openmicroscopy.org.uk</a>><br class="">
<span style="font-weight:bold" class="">Date: </span>Thursday, 28 April 2016 at 15:14<br class="">
<span style="font-weight:bold" class="">To: </span>OME User Support List <<a href="mailto:ome-users@lists.openmicroscopy.org.uk" class="">ome-users@lists.openmicroscopy.org.uk</a>><br class="">
<span style="font-weight:bold" class="">Subject: </span>Re: [ome-users] Helping debugging web access<br class="">
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Hi Shaun<br class="">
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<div class="">Which gunicorn version you have installed?</div>
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<div class="">It has to be 19.3+</div>
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<div class="">you can check by `pip freeze | grep gunicorn`</div>
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Ola</div>
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Software Engineer</div>
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Open Microscopy Environment</div>
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University of Dundee</div>
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<div class="">On 28 Apr 2016, at 09:14, Shaun Hare <<a href="mailto:Shaun.Hare@nottingham.ac.uk" class="">Shaun.Hare@nottingham.ac.uk</a>> wrote:</div>
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<div class="">With the great support of this list and the documentation we have our install of omero up and runnign and can connect with clients not a problem</div>
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<div class="">However the web side does not seem to want to start (see below)</div>
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<div class="">Could anyone suggest where to look to do further debugging – the log at var/log/OMEROweb.log </div>
<div class="">Just yields a django deprecation warning</div>
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<div class="">OMERO.server/bin/omero --debug=debug web start</div>
<div class="">Executing: ['/home/omero/venv/bin/python', 'manage.py', 'collectstatic', '--noinput']</div>
<div class="">Post-processed 'omeroweb.viewer.min.css' as 'omeroweb.viewer.min.css'</div>
<div class="">Post-processed 'omeroweb.viewer.min.js' as 'omeroweb.viewer.min.js'</div>
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<div class="">0 static files copied to '/home/omero/OMERO.server/lib/python/omeroweb/static', 618 unmodified, 2 post-processed.</div>
<div class="">Clearing expired sessions. This may take some time... Executing: ['/home/omero/venv/bin/python', 'manage.py', 'clearsessions']</div>
<div class="">[OK]</div>
<div class="">Starting OMERO.web... Returning popen: [u'gunicorn', u'-D', u'-p', u'/home/omero/OMERO.server/var/django.pid', u'--bind', u'127.0.0.1:4080', u'--workers', u'5', u'--threads', u'1', u'--timeout', u'60', u'--max-requests', u'0', u'omeroweb.wsgi:application']</div>
<div class="">[OK]</div>
<div class="">(venv)[omero@lslapome01 ~]$ OMERO.server/bin/omero --debug=debug web status</div>
<div class="">OMERO.web status... [NOT STARTED]</div>
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<div class="">We are using nginx – it is running OK – but of course complains about upstream server not being available. </div>
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<div class="">I have turned off (temporarily SELinux and Firewall) </div>
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<div class="">Appreciate any further advice anyone can offer</div>
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<div class="">Shaun</div>
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