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Hi Kai,
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<div class="">thanks for reporting this issue. Looking at the images, they were imported back into February</div>
<div class="">using OMERO 5.2.1 / Bio-Formats 5.1.6. The pyramid generation was broken with exactly the</div>
<div class="">same stack trace than the one reported by Damir in a forum thread [1] and fixed in Bio-Formats</div>
<div class="">5.1.8.</div>
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<div class="">There are a different answers to your email:</div>
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<div class="">- re-importing the same image into an OMERO 5.2.2 instance e.g. the demo server should work</div>
<div class=""> out-of-the-box and the pyramid should be properly generated</div>
<div class="">- in a production environment, deleting the stale pyramid files using the command suggested</div>
<div class=""> in the thread linked above should also work without forcing a new import</div>
<div class="">- from our side, we have created a card to improve the behavior illustrated by this use case both</div>
<div class=""> server-side during pyramid generation and client-side e.g. via scripts [2]</div>
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<div class="">Best,</div>
<div class="">Sebastien</div>
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<div class="">[1] <a href="https://www.openmicroscopy.org/community/viewtopic.php?f=4&t=7907" class="">https://www.openmicroscopy.org/community/viewtopic.php?f=4&t=7907</a></div>
<div class="">[2] <a href="https://trello.com/c/TM1Si3UN/38-pyramids" class="">https://trello.com/c/TM1Si3UN/38-pyramids</a></div>
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<div class="">On 7 Mar 2016, at 14:01, Kai Schleicher <<a href="mailto:kai.schleicher@unibas.ch" class="">kai.schleicher@unibas.ch</a>> wrote:</div>
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<p class="MsoNormal">Hi,<o:p class=""></o:p></p>
<p class="MsoNormal"><o:p class=""> </o:p></p>
<p class="MsoNormal">I recorded images in the czi format on the Zeiss Axioscan Slidescanner and exported them via Zen Blue to OME-TIFFs.<o:p class=""></o:p></p>
<p class="MsoNormal"><o:p class=""> </o:p></p>
<p class="MsoNormal">These OME-Tiffs open correctly in FIJI using the latest Bioformats.<o:p class=""></o:p></p>
<p class="MsoNormal"><o:p class=""> </o:p></p>
<p class="MsoNormal">However, they fail to open after being imported into OMERO.<o:p class=""></o:p></p>
<p class="MsoNormal"><o:p class=""> </o:p></p>
<p class="MsoNormal">Import to is handled without error but the images cannot be displayed in the viewer. The also do not have a preview, instead the “watch”-icon is shown.<o:p class=""></o:p></p>
<p class="MsoNormal"><o:p class=""> </o:p></p>
<p class="MsoNormal">I am using the latest version of OMERO (your demo server) and this client: OMERO.insight-5.2.2-ice35-b17-win.<o:p class=""></o:p></p>
<p class="MsoNormal"><o:p class=""> </o:p></p>
<p class="MsoNormal">The images in question have the ID 203547 and 203548.<o:p class=""></o:p></p>
<p class="MsoNormal"><o:p class=""> </o:p></p>
<p class="MsoNormal">Thanks for your help and cheers,<o:p class=""></o:p></p>
<p class="MsoNormal">Kai<o:p class=""></o:p></p>
<p class="MsoNormal"><o:p class=""> </o:p></p>
<p class="MsoNormal">--<o:p class=""></o:p></p>
<p class="MsoNormal">Kai Schleicher, PhD | Research Associate in Advanced Light Microscopy | Biozentrum, University of Basel | Klingelbergstrasse 50/70 | CH-4056 Basel<o:p class=""></o:p></p>
<p class="MsoNormal">Phone: +41 61 267 22 50 | <a href="mailto:kai.schleicher@unibas.ch" class="">
<span style="color:#0563C1" class="">kai.schleicher@unibas.ch</span></a> | <a href="http://www.biozentrum.unibas.ch/" class="">
<span style="color:#0563C1" class="">www.biozentrum.unibas.ch</span></a> | <a href="http://www.microscopynetwork.unibas.ch/" class="">
<span style="color:#0563C1" class="">www.microscopynetwork.unibas.ch</span></a><o:p class=""></o:p></p>
<p class="MsoNormal"><o:p class=""> </o:p></p>
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