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Hi,
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<div class="">Thank you for reporting download problems. I can reproduce it locally and will let you know as soon as I find work around.</div>
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Ola</div>
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Software Engineer</div>
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Open Microscopy Environment</div>
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University of Dundee</div>
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<div class="">On 12 Jan 2016, at 13:51, Mason, David [dnmason] <<a href="mailto:D.N.Mason@liverpool.ac.uk" class="">D.N.Mason@liverpool.ac.uk</a>> wrote:</div>
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<div class="">I can confirm that I also get the same issue in our OMERO.web 5.2.0-ice35-b12 running Nginx + WSGI + gunicorn on Ubuntu 14.04 LTS. Download of a large original data file stalled at 1.01GB.<br class="">
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We rarely download the original data so I'm not surprised to have not noticed since upgrading to 5.2.<br class="">
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Best,<br class="">
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Dave<br class="">
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Message: 1<br class="">
Date: Mon, 11 Jan 2016 20:26:18 +0000<br class="">
From: Jake Carroll <<a href="mailto:jake.carroll@uq.edu.au" class="">jake.carroll@uq.edu.au</a>><br class="">
To: "<a href="mailto:ome-users@lists.openmicroscopy.org.uk" class="">ome-users@lists.openmicroscopy.org.uk</a>"<br class="">
<<a href="mailto:ome-users@lists.openmicroscopy.org.uk" class="">ome-users@lists.openmicroscopy.org.uk</a>><br class="">
Subject: [ome-users] Problem with omero *downloads* from web client -<br class="">
nginx?<br class="">
Message-ID: <<a href="mailto:3521A17B-7735-4497-94CE-935360303C67@uq.edu.au" class="">3521A17B-7735-4497-94CE-935360303C67@uq.edu.au</a>><br class="">
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Hi OME crew.<br class="">
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I?m in need of a little bit of your help.<br class="">
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I?ve upgraded to 5.2.1 as of a while ago and things appeared fine on the surface, but now that everyone is back to work from the Christmas break, we?ve found a problem (and we believe it is nginx + gunicorn related).<br class="">
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1. Large downloads simply fail or are truncated to smaller sizes. We keep seeming to hit a magical 1.01 or 1.1GB limit when trying to download large things via the OMERO.web interface. Insight works fine, as it is unrelated to nginx.<br class="">
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2. We?re running the config from the OMERO 5.2.1 documentation, nginx-wise. Nginx + WSGI + gunicorn atop Ubuntu 14.04 LTS. All up to date.<br class="">
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3. I?ve read things about gzip compression having an impact. Tried to turn that off. No difference. I?ve read proxy_max_temp_file_size might have an impact. Fiddled with that - no difference. Fiddled with timeouts on upstream server. No difference.<br class="">
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4. I can?t see anything useful in the error.log or access.log for nginx, nor in the Blitz.log etc.<br class="">
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5. When your users are downloading 30GB+ .ims files out of OMERO regularly, this could present a problem for us, as you can appreciated ;).<br class="">
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Any help would be appreciated - as I?m stumped on this one. This is usually just normal administration 101 ?just tune this? setting sort of thing, which doesn?t present much of a challenge - but this feels like a ghost.<br class="">
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Regards.<br class="">
<br class="">
-jc<br class="">
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<span style="font-size:10pt;">The University of Dundee is a registered Scottish Charity, No: SC015096</span>
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