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Hi Paul
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<div class="">As I already pointed to you on our forum, your openssl lib may be outdated. Please follow our Mac walk through documentation and install python and Romero dependences using brew <a class="postlink" href="https://www.openmicroscopy.org/site/support/omero5.2/sysadmins/unix/server-install-homebrew.html">https://www.openmicroscopy.org/site/sup
… brew.html</a>. </div>
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<div class="">You can check which version you are using, for example:</div>
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<div class="">$ otool -L /Library/Developer/Ice-3.5.1/lib/libIceSSL.35.dylib</div>
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<div style="margin: 0px; line-height: normal; min-height: 14px;" class="">We are about to update our Mac OS X documentation and remove part that use build in python as this is invalid.</div>
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<div style="margin: 0px; line-height: normal; min-height: 14px;" class="">I hope it will help.</div>
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<div apple-content-edited="true" class=""><span style="color: rgb(0, 0, 0); font-family: Helvetica; font-size: 12px; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: auto; word-spacing: 0px; -webkit-text-stroke-width: 0px; display: inline !important; float: none;" class="">Ola</span>
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<div class="">On 12 Nov 2015, at 12:22, Paul Kibet Korir <<a href="mailto:pkorir@ebi.ac.uk" class="">pkorir@ebi.ac.uk</a>> wrote:</div>
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<div bgcolor="#FFFFFF" text="#000000" class="">Hi OMERO-Users,<br class="">
<br class="">
I'd be really grateful to receive any assistance on getting OMERO.web for OMERO 5.2 to work on Yosemite. When I try to log in I get "Error: Server is not responding, please contact administrator." I can log in using OMERO.insight.<br class="">
<br class="">
The following error appears in var/log/OMEROweb.log:<br class="">
<br class="">
2015-11-12 12:05:04,699 ERROR [ omeroweb.connector] (proc.00202) create_guest_connection:190 Cannot create a guest connection.<br class="">
Traceback (most recent call last):<br class="">
File "/Users/pkorir/omero/OMERO.server-5.2.0-ice35-b12/lib/python/omeroweb/connector.py", line 184, in create_guest_connection<br class="">
connection = self.create_gateway(useragent, guest, guest, None)<br class="">
File "/Users/pkorir/omero/OMERO.server-5.2.0-ice35-b12/lib/python/omeroweb/connector.py", line 149, in create_gateway<br class="">
useragent=useragent, anonymous=<a href="http://self.is" class="">self.is</a>_public, userip=userip)<br class="">
File "/Users/pkorir/omero/OMERO.server-5.2.0-ice35-b12/lib/python/omero/__init__.py", line 62, in client_wrapper<br class="">
return omero.gateway.BlitzGateway(*args, **kwargs)<br class="">
File "/Users/pkorir/omero/OMERO.server-5.2.0-ice35-b12/lib/python/omeroweb/webclient/webclient_gateway.py", line 130, in __init__<br class="">
super(OmeroWebGateway, self).__init__(*args, **kwargs)<br class="">
File "/Users/pkorir/omero/OMERO.server-5.2.0-ice35-b12/lib/python/omero/gateway/__init__.py", line 1479, in __init__<br class="">
self._resetOmeroClient()<br class="">
File "/Users/pkorir/omero/OMERO.server-5.2.0-ice35-b12/lib/python/omero/gateway/__init__.py", line 1921, in _resetOmeroClient<br class="">
args=['--Ice.Config='+','.join(self.ice_config)])<br class="">
File "/Users/pkorir/omero/OMERO.server-5.2.0-ice35-b12/lib/python/omero/__init__.py", line 67, in client<br class="">
return omero.clients.BaseClient(*args, **kwargs)<br class="">
File "/Users/pkorir/omero/OMERO.server-5.2.0-ice35-b12/lib/python/omero/clients.py", line 140, in __init__<br class="">
self._initData(id)<br class="">
File "/Users/pkorir/omero/OMERO.server-5.2.0-ice35-b12/lib/python/omero/clients.py", line 255, in _initData<br class="">
self.__ic = Ice.initialize(id)<br class="">
File "/Library/Python/2.7/site-packages/Ice.py", line 647, in initialize<br class="">
communicator = IcePy.Communicator(args, data)<br class="">
PluginInitializationException: exception ::Ice::PluginInitializationException<br class="">
{<br class="">
reason = unable to load entry point `IceSSL:createIceSSL': dlopen(libIceSSL.35.dylib, 10): image not found; dlopen(libIceSSL.35.so, 10): image not found; dlopen(libIceSSL.35.bundle, 10): image not found<br class="">
}<br class="">
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I'm surprised by this given that I have the following environment variables:<br class="">
$ echo $LD_LIBRARY_PATH <br class="">
/Library/Developer/Ice-3.5.1/lib:/Library/Developer/Ice-3.5.1/lib/c++11:<br class="">
<br class="">
$ echo $DYLD_LIBRARY_PATH <br class="">
/Library/Developer/Ice-3.5.1/lib:/Library/Developer/Ice-3.5.1/lib/c++11:/Applications/IMOD/lib::/usr/local/bsoft/lib<br class="">
<br class="">
The above first entry of the above paths contain IceSSL.35.dyld. I've added the c++11 libraries just in case.<br class="">
<br class="">
Here is the output of bin/omero admin diagnostics:<br class="">
================================================================================<br class="">
OMERO Diagnostics 5.2.0-ice35-b12<br class="">
================================================================================<br class="">
<br class="">
Commands: java -version 1.8.0 (/usr/bin/java)<br class="">
Commands: python -V 2.7.10 (/usr/bin/python)<br class="">
Commands: icegridnode --version 3.5.1 (/Library/Developer/Ice-3.5/bin/icegridnode)<br class="">
Commands: icegridadmin --version 3.5.1 (/Library/Developer/Ice-3.5/bin/icegridadmin)<br class="">
Commands: psql --version 9.4.5 (/Applications/Postgres.app/Contents/Versions/9.4/bin/psql)<br class="">
<br class="">
Server: icegridnode running<br class="">
Server: Blitz-0 active (pid = 4860, enabled)<br class="">
Server: DropBox active (pid = 4861, enabled)<br class="">
Server: FileServer active (pid = 4862, enabled)<br class="">
Server: Indexer-0 active (pid = 4863, enabled)<br class="">
Server: MonitorServer active (pid = 4864, enabled)<br class="">
Server: OMERO.Glacier2 active (pid = 4865, enabled)<br class="">
Server: OMERO.IceStorm active (pid = 4866, enabled)<br class="">
Server: PixelData-0 active (pid = 4867, enabled)<br class="">
Server: Processor-0 active (pid = 4868, enabled)<br class="">
Server: Tables-0 active (pid = 4869, enabled)<br class="">
Server: TestDropBox inactive (enabled)<br class="">
<br class="">
Log dir: /Users/pkorir/omero/OMERO.server-5.2.0-ice35-b12/var/log exists<br class="">
Log files: Blitz-0.log 2.0 MB errors=64 warnings=0
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Log files: DropBox.log 8.0 KB errors=0 warnings=3
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Log files: FileServer.log 1.0 KB <br class="">
Log files: Indexer-0.log 10.0 KB <br class="">
Log files: MonitorServer.log 4.0 KB <br class="">
Log files: OMEROweb.lock 0.0 KB <br class="">
Log files: OMEROweb.log 48.0 KB errors=22 warnings=4
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Log files: OMEROweb_brokenrequest.lock 0.0 KB <br class="">
Log files: OMEROweb_brokenrequest.log 0.0 KB <br class="">
Log files: PixelData-0.log 12.0 KB <br class="">
Log files: Processor-0.log 228.0 KB errors=64 warnings=3
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Log files: Tables-0.log 6.0 KB errors=0 warnings=3
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Log files: TestDropBox.log n/a<br class="">
Log files: master.err 0.0 KB errors=0 warnings=1
<br class="">
Log files: master.out 0.0 KB <br class="">
Log files: Total size 2.89 MB<br class="">
<br class="">
<br class="">
Environment:OMERO_HOME=(unset) <br class="">
Environment:OMERO_NODE=(unset) <br class="">
Environment:OMERO_MASTER=(unset) <br class="">
Environment:OMERO_USERDIR=(unset) <br class="">
Environment:OMERO_TMPDIR=(unset) <br class="">
Environment:PATH=/Library/Developer/Ice-3.5/bin:/Applications/IMOD/bin:/usr/local/bin:/usr/bin:/bin:/usr/sbin:/sbin:/opt/X11/bin:/usr/local/bsoft/bin:/Applications/Postgres.app/Contents/Versions/9.4/bin:/Users/pkorir/Code
<br class="">
Environment:PYTHONPATH=:/Users/pkorir/omero/OMERO.server/lib/python <br class="">
Environment:ICE_HOME=/Library/Developer/Ice-3.5 <br class="">
Environment:LD_LIBRARY_PATH=/Library/Developer/Ice-3.5.1/lib:/Library/Developer/Ice-3.5.1/lib/c++11:
<br class="">
Environment:DYLD_LIBRARY_PATH=/Library/Developer/Ice-3.5.1/lib:/Library/Developer/Ice-3.5.1/lib/c++11:/Applications/IMOD/lib::/usr/local/bsoft/lib
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<br class="">
OMERO SSL port:4064 <br class="">
OMERO TCP port:4063 <br class="">
OMERO data dir:'/OMERO' Exists? True Is writable? True<br class="">
OMERO temp dir:'/Users/pkorir/omero/tmp' Exists? True Is writable? True (Size: 0)<br class="">
<br class="">
JVM settings: Blitz-${index} -Xmx2576m -XX:MaxPermSize=1g -XX:+IgnoreUnrecognizedVMOptions<br class="">
JVM settings: Indexer-${index} -Xmx1717m -XX:MaxPermSize=1g -XX:+IgnoreUnrecognizedVMOptions<br class="">
JVM settings: PixelData-${index} -Xmx2576m -XX:MaxPermSize=1g -XX:+IgnoreUnrecognizedVMOptions<br class="">
JVM settings: Repository-${index} -Xmx1717m -XX:MaxPermSize=1g -XX:+IgnoreUnrecognizedVMOptions<br class="">
<br class="">
OMERO.web status... [NOT STARTED]<br class="">
Django version: 1.8.6<br class="">
<br class="">
As you can see OMERO.web status is [NOT STARTED]. <br class="">
<br class="">
Any pointers will be gratefully received.<br class="">
<br class="">
<div class="moz-signature">-- <br class="">
With kind regards,<br class="">
<br class="">
<strong class="">Paul K Korir, PhD</strong><br class="">
<i class="">Scientific Programmer</i><br class="">
EMBL-EBI<br class="">
Main Building, A2-35,<br class="">
WTGC, Hinxton, Cambridge CB10 1SD<br class="">
P: +44 1223 49 44 22<br class="">
F: +44 1223 49 44 68</div>
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