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Hi Paul
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<div class="">As I already pointed to you on our forum, your openssl lib may be outdated. Please follow our Mac walk through documentation and install python and Romero dependences using brew <a class="postlink" href="https://www.openmicroscopy.org/site/support/omero5.2/sysadmins/unix/server-install-homebrew.html">https://www.openmicroscopy.org/site/sup
 … brew.html</a>. </div>
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<div class="">You can check which version you are using, for example:</div>
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<div class="">$ otool -L /Library/Developer/Ice-3.5.1/lib/libIceSSL.35.dylib</div>
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<div style="margin: 0px; line-height: normal; min-height: 14px;" class="">We are about to update our Mac OS X documentation and remove part that use build in python as this is invalid.</div>
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<div style="margin: 0px; line-height: normal; min-height: 14px;" class="">I hope it will help.</div>
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<div class="">On 12 Nov 2015, at 12:22, Paul Kibet Korir <<a href="mailto:pkorir@ebi.ac.uk" class="">pkorir@ebi.ac.uk</a>> wrote:</div>
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<div bgcolor="#FFFFFF" text="#000000" class="">Hi OMERO-Users,<br class="">
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I'd be really grateful to receive any assistance on getting OMERO.web for OMERO 5.2 to work on Yosemite. When I try to log in I get "Error: Server is not responding, please contact administrator." I can log in using OMERO.insight.<br class="">
<br class="">
The following error appears in var/log/OMEROweb.log:<br class="">
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2015-11-12 12:05:04,699 ERROR [                      omeroweb.connector] (proc.00202) create_guest_connection:190 Cannot create a guest connection.<br class="">
Traceback (most recent call last):<br class="">
  File "/Users/pkorir/omero/OMERO.server-5.2.0-ice35-b12/lib/python/omeroweb/connector.py", line 184, in create_guest_connection<br class="">
    connection = self.create_gateway(useragent, guest, guest, None)<br class="">
  File "/Users/pkorir/omero/OMERO.server-5.2.0-ice35-b12/lib/python/omeroweb/connector.py", line 149, in create_gateway<br class="">
    useragent=useragent, anonymous=<a href="http://self.is" class="">self.is</a>_public, userip=userip)<br class="">
  File "/Users/pkorir/omero/OMERO.server-5.2.0-ice35-b12/lib/python/omero/__init__.py", line 62, in client_wrapper<br class="">
    return omero.gateway.BlitzGateway(*args, **kwargs)<br class="">
  File "/Users/pkorir/omero/OMERO.server-5.2.0-ice35-b12/lib/python/omeroweb/webclient/webclient_gateway.py", line 130, in __init__<br class="">
    super(OmeroWebGateway, self).__init__(*args, **kwargs)<br class="">
  File "/Users/pkorir/omero/OMERO.server-5.2.0-ice35-b12/lib/python/omero/gateway/__init__.py", line 1479, in __init__<br class="">
    self._resetOmeroClient()<br class="">
  File "/Users/pkorir/omero/OMERO.server-5.2.0-ice35-b12/lib/python/omero/gateway/__init__.py", line 1921, in _resetOmeroClient<br class="">
    args=['--Ice.Config='+','.join(self.ice_config)])<br class="">
  File "/Users/pkorir/omero/OMERO.server-5.2.0-ice35-b12/lib/python/omero/__init__.py", line 67, in client<br class="">
    return omero.clients.BaseClient(*args, **kwargs)<br class="">
  File "/Users/pkorir/omero/OMERO.server-5.2.0-ice35-b12/lib/python/omero/clients.py", line 140, in __init__<br class="">
    self._initData(id)<br class="">
  File "/Users/pkorir/omero/OMERO.server-5.2.0-ice35-b12/lib/python/omero/clients.py", line 255, in _initData<br class="">
    self.__ic = Ice.initialize(id)<br class="">
  File "/Library/Python/2.7/site-packages/Ice.py", line 647, in initialize<br class="">
    communicator = IcePy.Communicator(args, data)<br class="">
PluginInitializationException: exception ::Ice::PluginInitializationException<br class="">
{<br class="">
    reason = unable to load entry point `IceSSL:createIceSSL': dlopen(libIceSSL.35.dylib, 10): image not found; dlopen(libIceSSL.35.so, 10): image not found; dlopen(libIceSSL.35.bundle, 10): image not found<br class="">
}<br class="">
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I'm surprised by this given that I have the following environment variables:<br class="">
$ echo $LD_LIBRARY_PATH <br class="">
/Library/Developer/Ice-3.5.1/lib:/Library/Developer/Ice-3.5.1/lib/c++11:<br class="">
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$ echo $DYLD_LIBRARY_PATH <br class="">
/Library/Developer/Ice-3.5.1/lib:/Library/Developer/Ice-3.5.1/lib/c++11:/Applications/IMOD/lib::/usr/local/bsoft/lib<br class="">
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The above first entry of the above paths contain IceSSL.35.dyld. I've added the c++11 libraries just in case.<br class="">
<br class="">
Here is the output of bin/omero admin diagnostics:<br class="">
================================================================================<br class="">
OMERO Diagnostics 5.2.0-ice35-b12<br class="">
================================================================================<br class="">
        <br class="">
Commands:   java -version                  1.8.0     (/usr/bin/java)<br class="">
Commands:   python -V                      2.7.10    (/usr/bin/python)<br class="">
Commands:   icegridnode --version          3.5.1     (/Library/Developer/Ice-3.5/bin/icegridnode)<br class="">
Commands:   icegridadmin --version         3.5.1     (/Library/Developer/Ice-3.5/bin/icegridadmin)<br class="">
Commands:   psql --version                 9.4.5     (/Applications/Postgres.app/Contents/Versions/9.4/bin/psql)<br class="">
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Server:     icegridnode                    running<br class="">
Server:     Blitz-0                        active (pid = 4860, enabled)<br class="">
Server:     DropBox                        active (pid = 4861, enabled)<br class="">
Server:     FileServer                     active (pid = 4862, enabled)<br class="">
Server:     Indexer-0                      active (pid = 4863, enabled)<br class="">
Server:     MonitorServer                  active (pid = 4864, enabled)<br class="">
Server:     OMERO.Glacier2                 active (pid = 4865, enabled)<br class="">
Server:     OMERO.IceStorm                 active (pid = 4866, enabled)<br class="">
Server:     PixelData-0                    active (pid = 4867, enabled)<br class="">
Server:     Processor-0                    active (pid = 4868, enabled)<br class="">
Server:     Tables-0                       active (pid = 4869, enabled)<br class="">
Server:     TestDropBox                    inactive (enabled)<br class="">
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Log dir:    /Users/pkorir/omero/OMERO.server-5.2.0-ice35-b12/var/log exists<br class="">
Log files:  Blitz-0.log                    2.0 MB        errors=64   warnings=0  
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Log files:  DropBox.log                    8.0 KB        errors=0    warnings=3  
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Log files:  FileServer.log                 1.0 KB       <br class="">
Log files:  Indexer-0.log                  10.0 KB      <br class="">
Log files:  MonitorServer.log              4.0 KB       <br class="">
Log files:  OMEROweb.lock                  0.0 KB       <br class="">
Log files:  OMEROweb.log                   48.0 KB       errors=22   warnings=4  
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Log files:  OMEROweb_brokenrequest.lock    0.0 KB       <br class="">
Log files:  OMEROweb_brokenrequest.log     0.0 KB       <br class="">
Log files:  PixelData-0.log                12.0 KB      <br class="">
Log files:  Processor-0.log                228.0 KB      errors=64   warnings=3  
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Log files:  Tables-0.log                   6.0 KB        errors=0    warnings=3  
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Log files:  TestDropBox.log                n/a<br class="">
Log files:  master.err                     0.0 KB        errors=0    warnings=1  
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Log files:  master.out                     0.0 KB       <br class="">
Log files:  Total size                     2.89 MB<br class="">
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Environment:OMERO_HOME=(unset)             <br class="">
Environment:OMERO_NODE=(unset)             <br class="">
Environment:OMERO_MASTER=(unset)           <br class="">
Environment:OMERO_USERDIR=(unset)          <br class="">
Environment:OMERO_TMPDIR=(unset)           <br class="">
Environment:PATH=/Library/Developer/Ice-3.5/bin:/Applications/IMOD/bin:/usr/local/bin:/usr/bin:/bin:/usr/sbin:/sbin:/opt/X11/bin:/usr/local/bsoft/bin:/Applications/Postgres.app/Contents/Versions/9.4/bin:/Users/pkorir/Code
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Environment:PYTHONPATH=:/Users/pkorir/omero/OMERO.server/lib/python <br class="">
Environment:ICE_HOME=/Library/Developer/Ice-3.5 <br class="">
Environment:LD_LIBRARY_PATH=/Library/Developer/Ice-3.5.1/lib:/Library/Developer/Ice-3.5.1/lib/c++11:
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Environment:DYLD_LIBRARY_PATH=/Library/Developer/Ice-3.5.1/lib:/Library/Developer/Ice-3.5.1/lib/c++11:/Applications/IMOD/lib::/usr/local/bsoft/lib
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OMERO SSL port:4064                           <br class="">
OMERO TCP port:4063                           <br class="">
OMERO data dir:'/OMERO'                       Exists? True    Is writable? True<br class="">
OMERO temp dir:'/Users/pkorir/omero/tmp'      Exists? True    Is writable? True   (Size: 0)<br class="">
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JVM settings: Blitz-${index}                -Xmx2576m -XX:MaxPermSize=1g -XX:+IgnoreUnrecognizedVMOptions<br class="">
JVM settings: Indexer-${index}              -Xmx1717m -XX:MaxPermSize=1g -XX:+IgnoreUnrecognizedVMOptions<br class="">
JVM settings: PixelData-${index}            -Xmx2576m -XX:MaxPermSize=1g -XX:+IgnoreUnrecognizedVMOptions<br class="">
JVM settings: Repository-${index}           -Xmx1717m -XX:MaxPermSize=1g -XX:+IgnoreUnrecognizedVMOptions<br class="">
<br class="">
OMERO.web status... [NOT STARTED]<br class="">
Django version: 1.8.6<br class="">
<br class="">
As you can see OMERO.web status is [NOT STARTED]. <br class="">
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Any pointers will be gratefully received.<br class="">
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<div class="moz-signature">-- <br class="">
With kind regards,<br class="">
<br class="">
<strong class="">Paul K Korir, PhD</strong><br class="">
<i class="">Scientific Programmer</i><br class="">
EMBL-EBI<br class="">
Main Building, A2-35,<br class="">
WTGC, Hinxton, Cambridge CB10 1SD<br class="">
P: +44 1223 49 44 22<br class="">
F: +44 1223 49 44 68</div>
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http://lists.openmicroscopy.org.uk/mailman/listinfo/ome-users<br class="">
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<span style="font-size:10pt;">The University of Dundee is a registered Scottish Charity, No: SC015096</span>
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