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Hi OMERO-Users,<br>
<br>
I'd be really grateful to receive any assistance on getting
OMERO.web for OMERO 5.2 to work on Yosemite. When I try to log in I
get "Error: Server is not responding, please contact administrator."
I can log in using OMERO.insight.<br>
<br>
The following error appears in var/log/OMEROweb.log:<br>
<br>
2015-11-12 12:05:04,699 ERROR [
omeroweb.connector] (proc.00202) create_guest_connection:190 Cannot
create a guest connection.<br>
Traceback (most recent call last):<br>
File
"/Users/pkorir/omero/OMERO.server-5.2.0-ice35-b12/lib/python/omeroweb/connector.py",
line 184, in create_guest_connection<br>
connection = self.create_gateway(useragent, guest, guest, None)<br>
File
"/Users/pkorir/omero/OMERO.server-5.2.0-ice35-b12/lib/python/omeroweb/connector.py",
line 149, in create_gateway<br>
useragent=useragent, anonymous=self.is_public, userip=userip)<br>
File
"/Users/pkorir/omero/OMERO.server-5.2.0-ice35-b12/lib/python/omero/__init__.py",
line 62, in client_wrapper<br>
return omero.gateway.BlitzGateway(*args, **kwargs)<br>
File
"/Users/pkorir/omero/OMERO.server-5.2.0-ice35-b12/lib/python/omeroweb/webclient/webclient_gateway.py",
line 130, in __init__<br>
super(OmeroWebGateway, self).__init__(*args, **kwargs)<br>
File
"/Users/pkorir/omero/OMERO.server-5.2.0-ice35-b12/lib/python/omero/gateway/__init__.py",
line 1479, in __init__<br>
self._resetOmeroClient()<br>
File
"/Users/pkorir/omero/OMERO.server-5.2.0-ice35-b12/lib/python/omero/gateway/__init__.py",
line 1921, in _resetOmeroClient<br>
args=['--Ice.Config='+','.join(self.ice_config)])<br>
File
"/Users/pkorir/omero/OMERO.server-5.2.0-ice35-b12/lib/python/omero/__init__.py",
line 67, in client<br>
return omero.clients.BaseClient(*args, **kwargs)<br>
File
"/Users/pkorir/omero/OMERO.server-5.2.0-ice35-b12/lib/python/omero/clients.py",
line 140, in __init__<br>
self._initData(id)<br>
File
"/Users/pkorir/omero/OMERO.server-5.2.0-ice35-b12/lib/python/omero/clients.py",
line 255, in _initData<br>
self.__ic = Ice.initialize(id)<br>
File "/Library/Python/2.7/site-packages/Ice.py", line 647, in
initialize<br>
communicator = IcePy.Communicator(args, data)<br>
PluginInitializationException: exception
::Ice::PluginInitializationException<br>
{<br>
reason = unable to load entry point `IceSSL:createIceSSL':
dlopen(libIceSSL.35.dylib, 10): image not found;
dlopen(libIceSSL.35.so, 10): image not found;
dlopen(libIceSSL.35.bundle, 10): image not found<br>
}<br>
<br>
I'm surprised by this given that I have the following environment
variables:<br>
$ echo $LD_LIBRARY_PATH <br>
/Library/Developer/Ice-3.5.1/lib:/Library/Developer/Ice-3.5.1/lib/c++11:<br>
<br>
$ echo $DYLD_LIBRARY_PATH <br>
/Library/Developer/Ice-3.5.1/lib:/Library/Developer/Ice-3.5.1/lib/c++11:/Applications/IMOD/lib::/usr/local/bsoft/lib<br>
<br>
The above first entry of the above paths contain IceSSL.35.dyld.
I've added the c++11 libraries just in case.<br>
<br>
Here is the output of bin/omero admin diagnostics:<br>
================================================================================<br>
OMERO Diagnostics 5.2.0-ice35-b12<br>
================================================================================<br>
<br>
Commands: java -version 1.8.0 (/usr/bin/java)<br>
Commands: python -V 2.7.10
(/usr/bin/python)<br>
Commands: icegridnode --version 3.5.1
(/Library/Developer/Ice-3.5/bin/icegridnode)<br>
Commands: icegridadmin --version 3.5.1
(/Library/Developer/Ice-3.5/bin/icegridadmin)<br>
Commands: psql --version 9.4.5
(/Applications/Postgres.app/Contents/Versions/9.4/bin/psql)<br>
<br>
Server: icegridnode running<br>
Server: Blitz-0 active (pid = 4860,
enabled)<br>
Server: DropBox active (pid = 4861,
enabled)<br>
Server: FileServer active (pid = 4862,
enabled)<br>
Server: Indexer-0 active (pid = 4863,
enabled)<br>
Server: MonitorServer active (pid = 4864,
enabled)<br>
Server: OMERO.Glacier2 active (pid = 4865,
enabled)<br>
Server: OMERO.IceStorm active (pid = 4866,
enabled)<br>
Server: PixelData-0 active (pid = 4867,
enabled)<br>
Server: Processor-0 active (pid = 4868,
enabled)<br>
Server: Tables-0 active (pid = 4869,
enabled)<br>
Server: TestDropBox inactive (enabled)<br>
<br>
Log dir: /Users/pkorir/omero/OMERO.server-5.2.0-ice35-b12/var/log
exists<br>
Log files: Blitz-0.log 2.0 MB errors=64
warnings=0 <br>
Log files: DropBox.log 8.0 KB errors=0
warnings=3 <br>
Log files: FileServer.log 1.0 KB <br>
Log files: Indexer-0.log 10.0 KB <br>
Log files: MonitorServer.log 4.0 KB <br>
Log files: OMEROweb.lock 0.0 KB <br>
Log files: OMEROweb.log 48.0 KB errors=22
warnings=4 <br>
Log files: OMEROweb_brokenrequest.lock 0.0 KB <br>
Log files: OMEROweb_brokenrequest.log 0.0 KB <br>
Log files: PixelData-0.log 12.0 KB <br>
Log files: Processor-0.log 228.0 KB errors=64
warnings=3 <br>
Log files: Tables-0.log 6.0 KB errors=0
warnings=3 <br>
Log files: TestDropBox.log n/a<br>
Log files: master.err 0.0 KB errors=0
warnings=1 <br>
Log files: master.out 0.0 KB <br>
Log files: Total size 2.89 MB<br>
<br>
<br>
Environment:OMERO_HOME=(unset) <br>
Environment:OMERO_NODE=(unset) <br>
Environment:OMERO_MASTER=(unset) <br>
Environment:OMERO_USERDIR=(unset) <br>
Environment:OMERO_TMPDIR=(unset) <br>
Environment:PATH=/Library/Developer/Ice-3.5/bin:/Applications/IMOD/bin:/usr/local/bin:/usr/bin:/bin:/usr/sbin:/sbin:/opt/X11/bin:/usr/local/bsoft/bin:/Applications/Postgres.app/Contents/Versions/9.4/bin:/Users/pkorir/Code
<br>
Environment:PYTHONPATH=:/Users/pkorir/omero/OMERO.server/lib/python
<br>
Environment:ICE_HOME=/Library/Developer/Ice-3.5 <br>
Environment:LD_LIBRARY_PATH=/Library/Developer/Ice-3.5.1/lib:/Library/Developer/Ice-3.5.1/lib/c++11:
<br>
Environment:DYLD_LIBRARY_PATH=/Library/Developer/Ice-3.5.1/lib:/Library/Developer/Ice-3.5.1/lib/c++11:/Applications/IMOD/lib::/usr/local/bsoft/lib
<br>
<br>
OMERO SSL port:4064 <br>
OMERO TCP port:4063 <br>
OMERO data dir:'/OMERO' Exists? True Is
writable? True<br>
OMERO temp dir:'/Users/pkorir/omero/tmp' Exists? True Is
writable? True (Size: 0)<br>
<br>
JVM settings: Blitz-${index} -Xmx2576m
-XX:MaxPermSize=1g -XX:+IgnoreUnrecognizedVMOptions<br>
JVM settings: Indexer-${index} -Xmx1717m
-XX:MaxPermSize=1g -XX:+IgnoreUnrecognizedVMOptions<br>
JVM settings: PixelData-${index} -Xmx2576m
-XX:MaxPermSize=1g -XX:+IgnoreUnrecognizedVMOptions<br>
JVM settings: Repository-${index} -Xmx1717m
-XX:MaxPermSize=1g -XX:+IgnoreUnrecognizedVMOptions<br>
<br>
OMERO.web status... [NOT STARTED]<br>
Django version: 1.8.6<br>
<br>
As you can see OMERO.web status is [NOT STARTED]. <br>
<br>
Any pointers will be gratefully received.<br>
<br>
<div class="moz-signature">-- <br>
With kind regards,<br>
<br>
<strong>Paul K Korir, PhD</strong><br>
<i>Scientific Programmer</i><br>
EMBL-EBI<br>
Main Building, A2-35,<br>
WTGC, Hinxton, Cambridge CB10 1SD<br>
P: +44 1223 49 44 22<br>
F: +44 1223 49 44 68</div>
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