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<div>Hi Jean-Marc<br>
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What operating system are you using (including the full version)? The ice poackage might have a different name.<br>
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Can you run the following two commands in a console and paste the output?<br>
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icegridnode --version<br>
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python -c 'import Ice; print Ice.stringVersion()'<br>
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Thanks, Simon<br>
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<div class="gmail_quote">On 4 August 2015 at 17:38, Jean-Marc Champagne <span dir="ltr">
<<a href="mailto:jean-marc.champagne@mhi-rc.org" target="_blank">jean-marc.champagne@mhi-rc.org</a>></span> wrote:<br>
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<p class="MsoNormal"><span style="color:#1f497d">I re-installed it using Omero.server-5.1.2-ice34-b45 file downloaded from the Omero web site<u></u><u></u></span></p>
<p class="MsoNormal"><span style="color:#1f497d"><img src="cid:image001.png@01D0CEA8.2F9C3BA0" height="234" width="1009"></span><span style="color:#1f497d"><u></u><u></u></span></p>
<p class="MsoNormal"><span style="color:#1f497d"><u></u> <u></u></span></p>
<p class="MsoNormal"><span style="color:#1f497d">And here’s the error msg I get<u></u><u></u></span></p>
<p class="MsoNormal"><span style="color:#1f497d"><img src="cid:image002.png@01D0CEA8.2F9C3BA0" height="422" width="1559"></span><span style="color:#1f497d"><u></u><u></u></span></p>
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<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Arial","sans-serif";color:blue"><u></u> <u></u></span></b></p>
<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Arial","sans-serif";color:blue"><u></u> <u></u></span></b></p>
<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Arial","sans-serif";color:blue"><img src="cid:image004.png@01D0CEAA.2CEBD6C0" height="494" width="1557"><u></u><u></u></span></b></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial","sans-serif""><u></u> <u></u></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial","sans-serif"">I verified if Ice was installed to find out it was not using
<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial","sans-serif"">dpkg -s zeroc-ice34<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial","sans-serif"">dpkg-query: package 'zeroc-ice34' is not installed and no information is available<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial","sans-serif"">Use dpkg --info (= dpkg-deb --info) to examine archive files,<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial","sans-serif"">and dpkg --contents (= dpkg-deb --contents) to list their contents.<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial","sans-serif""><u></u> <u></u></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial","sans-serif"">I went to the community and Maria had the same problem which she use to fix the probleme… what is the long line she is refering to ?<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial","sans-serif""><u></u> <u></u></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial","sans-serif""><u></u> <u></u></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial","sans-serif""><img src="cid:image003.png@01D0CEB2.6EFE3B40" height="416" width="1051"><u></u><u></u></span></p>
<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Arial","sans-serif";color:blue">JMarc
</span></b><i><span style="font-size:10.0pt;font-family:"Arial","sans-serif";color:#1f497d" lang="EN-CA"><u></u><u></u></span></i></p>
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<p class="MsoNormal"><span style="color:#1f497d"><u></u> <u></u></span></p>
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<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif""> ome-users [mailto:<a href="mailto:ome-users-bounces@lists.openmicroscopy.org.uk" target="_blank">ome-users-bounces@lists.openmicroscopy.org.uk</a>]
<b>On Behalf Of </b>Sebastien Besson (Staff)<br>
<b>Sent:</b> 1 août 2015 08:15<br>
<b>To:</b> users OME<br>
<b>Subject:</b> Re: [ome-users] upgrade from 5.0.0-ice34-b19 to 5.1.2-ice35-b5<u></u><u></u></span></p>
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<div class="h5">
<p class="MsoNormal"><u></u> <u></u></p>
<p class="MsoNormal">Hi Jean-Marc, <u></u><u></u></p>
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<p class="MsoNormal"><u></u> <u></u></p>
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<p class="MsoNormal">as we already suggested in the previous thread [1] [2], if you have Ice 3.4<u></u><u></u></p>
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<p class="MsoNormal">installed via your package manager, could you try downloading the Ice 3.4<u></u><u></u></p>
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<p class="MsoNormal">server and retry to start the server?<u></u><u></u></p>
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<p class="MsoNormal">The upgrade of your version of Ice depends on your Linux distribution. More<u></u><u></u></p>
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<p class="MsoNormal">information is available on the Ice 3.5 downloads page [3].<u></u><u></u></p>
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<p class="MsoNormal"><u></u> <u></u></p>
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<p class="MsoNormal">Best,<u></u><u></u></p>
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<p class="MsoNormal">Sebastien<u></u><u></u></p>
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<p class="MsoNormal"><u></u> <u></u></p>
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<p class="MsoNormal">[1] <a href="http://lists.openmicroscopy.org.uk/pipermail/ome-users/2015-July/005508.html" target="_blank">http://lists.openmicroscopy.org.uk/pipermail/ome-users/2015-July/005508.html</a><u></u><u></u></p>
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<p class="MsoNormal">[2] <a href="http://lists.openmicroscopy.org.uk/pipermail/ome-users/2015-July/005509.html" target="_blank">http://lists.openmicroscopy.org.uk/pipermail/ome-users/2015-July/005509.html</a><u></u><u></u></p>
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<p class="MsoNormal">[3] <a href="https://zeroc.com/download_3_5_1.html" target="_blank">https://zeroc.com/download_3_5_1.html</a><u></u><u></u></p>
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<p class="MsoNormal"><u></u> <u></u></p>
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<blockquote style="margin-top:5.0pt;margin-bottom:5.0pt">
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<p class="MsoNormal">On 31 Jul 2015, at 15:18, Jean-Marc Champagne <<a href="mailto:jean-marc.champagne@mhi-rc.org" target="_blank">jean-marc.champagne@mhi-rc.org</a>> wrote:<u></u><u></u></p>
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<p class="MsoNormal"><u></u> <u></u></p>
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<p class="MsoNormal">I ran <a href="http://www.openmicroscopy.org/site/support/omero5.1/sysadmins/server-upgrade.html#omero-web-configuration" target="_blank">
http://www.openmicroscopy.org/site/support/omero5.1/sysadmins/server-upgrade.html#omero-web-configuration</a> procedures, and had to upgrade postgres from 9.1 to 9.4 to be able to set it up.<u></u><u></u></p>
<p class="MsoNormal"> <u></u><u></u></p>
<p class="MsoNormal">psql -h localhost -U db_omero_usr omero_database < sql/psql/OMERO5.1__1/OMERO5.0__0.sql -p 5433<u></u><u></u></p>
<p class="MsoNormal"> <u></u><u></u></p>
<p class="MsoNormal">UPDATE 1<u></u><u></u></p>
<p class="MsoNormal"> status<u></u><u></u></p>
<p class="MsoNormal">---------------------------------------------------------------------<u></u><u></u></p>
<p class="MsoNormal"> +<u></u><u></u></p>
<p class="MsoNormal"> +<u></u><u></u></p>
<p class="MsoNormal"> +<u></u><u></u></p>
<p class="MsoNormal">YOU HAVE SUCCESSFULLY UPGRADED YOUR DATABASE TO VERSION OMERO5.1__1+<u></u><u></u></p>
<p class="MsoNormal"> +<u></u><u></u></p>
<p class="MsoNormal"> +<u></u><u></u></p>
<p class="MsoNormal"> <u></u><u></u></p>
<p class="MsoNormal">(1 row)<u></u><u></u></p>
<p class="MsoNormal"> <u></u><u></u></p>
<p class="MsoNormal">COMMIT<u></u><u></u></p>
<p class="MsoNormal"> <u></u><u></u></p>
<p class="MsoNormal">Reindex was fine and so was the vacuum analyse<u></u><u></u></p>
<p class="MsoNormal"> <u></u><u></u></p>
<p class="MsoNormal">But when started omero, I received this error<u></u><u></u></p>
<p class="MsoNormal"> <u></u><u></u></p>
<p class="MsoNormal">How do I upgrade ICE ?<u></u><u></u></p>
<p class="MsoNormal">Any help would be greatly appreciated…<u></u><u></u></p>
<p class="MsoNormal"> <u></u><u></u></p>
<p class="MsoNormal"> <u></u><u></u></p>
<p class="MsoNormal"> <u></u><u></u></p>
<p class="MsoNormal"><a href="mailto:postgres@sripl-ig-oms01:/home/OMS/apps/OMERO/OMERO.server$" target="_blank">postgres@sripl-ig-oms01:/home/OMS/apps/OMERO/OMERO.server$</a>
<span style="background:yellow">bin/omero admin start</span><u></u><u></u></p>
<p class="MsoNormal">Traceback (most recent call last):<u></u><u></u></p>
<p class="MsoNormal"> File "bin/omero", line 97, in <module><u></u><u></u></p>
<p class="MsoNormal"> import omero.cli<u></u><u></u></p>
<p class="MsoNormal"> File "/home/OMS/apps/OMERO/OMERO.server-5.1.2-ice35-b45/lib/python/omero/__init__.py", line 43, in <module><u></u><u></u></p>
<p class="MsoNormal"> raise Exception(msg)<u></u><u></u></p>
<p class="MsoNormal">Exception:<u></u><u></u></p>
<p class="MsoNormal"> <u></u><u></u></p>
<p class="MsoNormal"> <span style="background:yellow">ERROR: Ice version mismatch!</span><u></u><u></u></p>
<p class="MsoNormal"> <u></u><u></u></p>
<p class="MsoNormal"> Your OMERO code has been compiled using Ice version 3.5.1<u></u><u></u></p>
<p class="MsoNormal"> but you seem to have Ice version 3.4.2 installed. If you need<u></u><u></u></p>
<p class="MsoNormal"> help understanding this issue, please send this error message<u></u><u></u></p>
<p class="MsoNormal"> to the OME community:<u></u><u></u></p>
<p class="MsoNormal"> <u></u><u></u></p>
<p class="MsoNormal"> <a href="http://www.openmicroscopy.org/site/community" target="_blank">
http://www.openmicroscopy.org/site/community</a><u></u><u></u></p>
<p class="MsoNormal"> <u></u><u></u></p>
<p class="MsoNormal"> Debugging Info:<u></u><u></u></p>
<p class="MsoNormal"> --------------<u></u><u></u></p>
<p class="MsoNormal"> VERSION=5.1.2-ice35-b45<u></u><u></u></p>
<p class="MsoNormal"> PYTHONPATH=/home/OMS/apps/OMERO/OMERO.server-5.1.2-ice35-b45/lib/python:/home/OMS/apps/OMERO/OMERO.server-5.1.2-ice35-b45/var/lib:/home/OMS/apps/OMERO/OMERO.server-5.1.2-ice35-b45/bin:/usr/lib/pymodules/python2.7:/home/OMS/apps/OMERO/OMERO.server-5.1.2-ice35-b45:/usr/lib/python2.7:/usr/lib/python2.7/plat-linux2:/usr/lib/python2.7/lib-tk:/usr/lib/python2.7/lib-old:/usr/lib/python2.7/lib-dynload:/usr/local/lib/python2.7/dist-packages:/usr/lib/python2.7/dist-packages:/usr/lib/python2.7/dist-packages/PIL:/usr/lib/python2.7/dist-packages/gtk-2.0:/home/OMS/apps/OMERO/OMERO.server-5.1.2-ice35-b45/lib/fallback<u></u><u></u></p>
<p class="MsoNormal"> <u></u><u></u></p>
<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Arial","sans-serif";color:blue" lang="FR-CA">JMarc</span></b><u></u><u></u></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman","serif"">_______________________________________________<br>
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<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman","serif""><u></u> <u></u></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman","serif""><br>
</span><span style="font-size:10.0pt;font-family:"Times New Roman","serif"">The University of Dundee is a registered Scottish Charity, No: SC015096</span><span style="font-size:12.0pt;font-family:"Times New Roman","serif"">
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<span style="font-size:10pt">The University of Dundee is a registered Scottish Charity, No: SC015096</span>
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