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<div>Hi Bernie<br>
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Can you check the permissions on /var/omero/omero_dist/var/ and all parent directories? They need to be readable/executable by the apache user.<br>
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Simon<br>
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<div class="gmail_quote">On 28 April 2015 at 17:48, Bernie Broughton <span dir="ltr">
<<a href="mailto:b.broughton@sussex.ac.uk" target="_blank">b.broughton@sussex.ac.uk</a>></span> wrote:<br>
<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex">
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<div>Dear Omero users,</div>
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<div>I’ve upgraded from 5.0.5 to 5.1.1 and get: forbidden you don’t have permission to access / on this server.</div>
<div><br>
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<div>and I’m finding it hard to troubleshoot the problem.</div>
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<div>omero.conf:</div>
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<p style="margin:0px;font-size:11px;font-family:Menlo">FastCGIExternalServer "/var/omero/omero_dist/var/omero.fcgi" -host
<a href="http://127.0.0.1:4080" target="_blank">127.0.0.1:4080</a> -idle-timeout 60</p>
<p style="margin:0px;font-size:11px;font-family:Menlo;min-height:13px"><br>
</p>
<p style="margin:0px;font-size:11px;font-family:Menlo"><Directory "/var/omero/omero_dist/var"></p>
<p style="margin:0px;font-size:11px;font-family:Menlo">    Options -Indexes FollowSymLinks</p>
<p style="margin:0px;font-size:11px;font-family:Menlo">    Order allow,deny</p>
<p style="margin:0px;font-size:11px;font-family:Menlo">    Allow from all</p>
<p style="margin:0px;font-size:11px;font-family:Menlo"></Directory></p>
<p style="margin:0px;font-size:11px;font-family:Menlo;min-height:13px"><br>
</p>
<p style="margin:0px;font-size:11px;font-family:Menlo"><Directory "/var/omero/omero_dist/lib/python/omeroweb/static"></p>
<p style="margin:0px;font-size:11px;font-family:Menlo">    Options -Indexes FollowSymLinks</p>
<p style="margin:0px;font-size:11px;font-family:Menlo">    Order allow,deny</p>
<p style="margin:0px;font-size:11px;font-family:Menlo">    Allow from all</p>
<p style="margin:0px;font-size:11px;font-family:Menlo"></Directory></p>
<p style="margin:0px;font-size:11px;font-family:Menlo;min-height:13px"><br>
</p>
<p style="margin:0px;font-size:11px;font-family:Menlo"><Directory "/var/omero/omero_dist/etc/templates/error"></p>
<p style="margin:0px;font-size:11px;font-family:Menlo">    Options -Indexes FollowSymLinks</p>
<p style="margin:0px;font-size:11px;font-family:Menlo">    Order allow,deny</p>
<p style="margin:0px;font-size:11px;font-family:Menlo">    Allow from all</p>
<p style="margin:0px;font-size:11px;font-family:Menlo"></Directory></p>
<p style="margin:0px;font-size:11px;font-family:Menlo;min-height:13px"><br>
</p>
<p style="margin:0px;font-size:11px;font-family:Menlo"><Location /></p>
<p style="margin:0px;font-size:11px;font-family:Menlo">    ErrorDocument 500 /error/maintainance.html</p>
<p style="margin:0px;font-size:11px;font-family:Menlo"></Location></p>
<p style="margin:0px;font-size:11px;font-family:Menlo;min-height:13px"><br>
</p>
<p style="margin:0px;font-size:11px;font-family:Menlo">Alias /error /var/omero/omero_dist/etc/templates/error</p>
<p style="margin:0px;font-size:11px;font-family:Menlo">Alias /static /var/omero/omero_dist/lib/python/omeroweb/static</p>
<p style="margin:0px;font-size:11px;font-family:Menlo">Alias / "/var/omero/omero_dist/var/omero.fcgi/“</p>
<p style="margin:0px;font-size:11px;font-family:Menlo"><br>
</p>
<p style="margin:0px;font-size:11px;font-family:Menlo">Configuration (with LDAP removed):</p>
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<p style="margin:0px;font-size:11px;font-family:Menlo">-bash-4.1$ bin/omero config get</p>
<p style="margin:0px;font-size:11px;font-family:Menlo">new_user_group=Public</p>
<p style="margin:0px;font-size:11px;font-family:Menlo"><a href="http://omero.db.name" target="_blank">omero.db.name</a>=omero</p>
<p style="margin:0px;font-size:11px;font-family:Menlo">omero.db.pass=xxxx</p>
<p style="margin:0px;font-size:11px;font-family:Menlo">omero.db.user=omero</p>
<p style="margin:0px;font-size:11px;font-family:Menlo">omero.web.apps=["figure"]</p>
<p style="margin:0px;font-size:11px;font-family:Menlo"></p>
<p style="margin:0px;font-size:11px;font-family:Menlo">omero.web.ui.top_links=[["Data", "webindex", {"title": "Browse Data via Projects, Tags etc"}], ["History", "history", {"title": "History"}], ["Help", "<a href="http://help.openmicroscopy.org/" target="_blank">http://help.openmicroscopy.org/</a>",
 {"target": "new", "title": "Open OMERO user guide in a new tab"}], ["Figure", "figure_index”]]</p>
<p style="margin:0px;font-size:11px;font-family:Menlo"><br>
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<p style="margin:0px;font-size:11px;font-family:Menlo">Also get these warnings when I start apache:</p>
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<p style="margin:0px;font-size:11px;font-family:Menlo">[Tue Apr 28 17:43:38 2015] [warn] The Alias directive in /etc/httpd/conf/httpd.conf at line 551 will probably never match because it overlaps an earlier Alias.</p>
<p style="margin:0px;font-size:11px;font-family:Menlo">[Tue Apr 28 17:43:38 2015] [warn] The ScriptAlias directive in /etc/httpd/conf/httpd.conf at line 576 will probably never match because it overlaps an earlier Alias.</p>
<p style="margin:0px;font-size:11px;font-family:Menlo"></p>
<p style="margin:0px;font-size:11px;font-family:Menlo">[Tue Apr 28 17:43:38 2015] [warn] The Alias directive in /etc/httpd/conf/httpd.conf at line 855 will probably never match because it overlaps an earlier Alias.</p>
<p style="margin:0px;font-size:11px;font-family:Menlo"><br>
</p>
<p style="margin:0px;font-size:11px;font-family:Menlo">Apache error_log:</p>
<p style="margin:0px;font-size:11px;font-family:Menlo"><br>
</p>
<p style="margin:0px;font-size:11px;font-family:Menlo">[Tue Apr 28 17:46:05 2015] [error] [client xxx.xxx.xxx.xxx] (13)Permission denied: access to / denied</p>
<p style="margin:0px;font-size:11px;font-family:Menlo"><br>
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<p style="margin:0px;font-size:11px;font-family:Menlo">Any help would be appreciated,</p>
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<p style="margin:0px;font-size:11px;font-family:Menlo">Bernie</p>
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<span style="font-size:10pt">The University of Dundee is a registered Scottish Charity, No: SC015096</span>
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<br>
<span style="font-size:10pt;">The University of Dundee is a registered Scottish Charity, No: SC015096</span>
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