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<p class="MsoPlainText"><font size="2" face="Calibri"><span style="font-size:11.0pt">Hi Ola,<o:p></o:p></span></font></p>
<p class="MsoPlainText"><font size="2" face="Calibri"><o:p> </o:p></font></p>
<p class="MsoPlainText"><font size="2" face="Calibri"><span style="font-size:11.0pt">>
</span></font></p>
<p class="MsoPlainText"><font size="2" face="Calibri"><span style="font-size:11.0pt">> Thank you for reporting issues related to batch image export.</span></font></p>
<p class="MsoPlainText"><font size="2" face="Calibri"><span style="font-size:11.0pt">>
</span></font></p>
<p class="MsoPlainText"><font size="2" face="Calibri"><span style="font-size:11.0pt">> Could you give us more details about:</span></font></p>
<p class="MsoPlainText"><font size="2" face="Calibri"><span style="font-size:11.0pt">>  - which type of group the data is in (private, read-only, etc). If you</span></font></p>
<p class="MsoPlainText"><font size="2" face="Calibri"><span style="font-size:11.0pt">> are not sure please tell us which colours are people next to the name of</span></font></p>
<p class="MsoPlainText"><font size="2" face="Calibri"><span style="font-size:11.0pt">> the group (just black, red, orange, green)</span></font></p>
<p class="MsoPlainText"><font size="2" color="black" face="Calibri"><o:p> </o:p></font></p>
<p class="MsoPlainText"><font size="2" color="black" face="Calibri"><span style="font-size:11.0pt;color:black">Just black I think. Does this help?
<o:p></o:p></span></font></p>
<p class="MsoPlainText"><font size="2" color="black" face="Calibri"><span style="font-size:11.0pt;color:black"><img width="379" height="255" id="Picture_x0020_1" src="cid:image001.png@01D06AE8.C8279AA0"></span><o:p></o:p></font></p>
<p class="MsoPlainText"><font size="2" color="black" face="Calibri"><o:p> </o:p></font></p>
<p class="MsoPlainText"><font size="2" face="Calibri"><span style="font-size:11.0pt">>  - do you or your collaborator has any special privileges in the system,</span></font></p>
<p class="MsoPlainText"><font size="2" face="Calibri"><span style="font-size:11.0pt">> like group ownership or admin?</span></font></p>
<p class="MsoPlainText"><font size="2" color="black" face="Calibri"><span style="font-size:11.0pt;color:black">The person who shared the images is an admin. The images are stored in a non-admin  account.<o:p></o:p></span></font></p>
<p class="MsoPlainText"><font size="2" color="black" face="Calibri"><o:p> </o:p></font></p>
<p class="MsoPlainText"><font size="2" face="Calibri"><span style="font-size:11.0pt">>  - could you double check if you pasted correct image Ids in the batch</span></font></p>
<p class="MsoPlainText"><font size="2" face="Calibri"><span style="font-size:11.0pt">> image export script?</span></font></p>
<p class="MsoPlainText"><font size="2" color="black" face="Calibri"><o:p> </o:p></font></p>
<p class="MsoPlainText"><font size="2" color="black" face="Calibri"><span style="font-size:11.0pt;color:black">I think they look fine.<o:p></o:p></span></font></p>
<p class="MsoPlainText"><font size="2" color="black" face="Calibri"><o:p> </o:p></font></p>
<p class="MsoPlainText"><font size="2" face="Calibri"><span style="font-size:11.0pt">>
</span></font></p>
<p class="MsoPlainText"><font size="2" face="Calibri"><span style="font-size:11.0pt">> Alternatively you could send as a screenshot.</span></font></p>
<p class="MsoPlainText"><font size="2" face="Calibri"><span style="font-size:11.0pt">>
</span></font></p>
<p class="MsoPlainText"><font size="2" face="Calibri"><span style="font-size:11.0pt">> Would you like to try to export them by selecting multiple images in tree</span></font></p>
<p class="MsoPlainText"><font size="2" face="Calibri"><span style="font-size:11.0pt">> or centre panel and then clicking Download as JPEG in the right hand panel</span></font></p>
<p class="MsoPlainText"><font size="2" face="Calibri"><span style="font-size:11.0pt">> Arrow icon pointing down?</span></font></p>
<p class="MsoPlainText"><font size="2" color="black" face="Calibri"><o:p> </o:p></font></p>
<p class="MsoPlainText"><font size="2" color="black" face="Calibri"><span style="font-size:11.0pt;color:black">I can download as JPEG ok using the above method.<o:p></o:p></span></font></p>
<p class="MsoPlainText"><font size="2" color="black" face="Calibri"><o:p> </o:p></font></p>
<p class="MsoPlainText"><font size="2" color="black" face="Calibri"><span style="font-size:11.0pt;color:black">Thanks,<o:p></o:p></span></font></p>
<p class="MsoPlainText"><font size="2" color="black" face="Calibri"><o:p> </o:p></font></p>
<p class="MsoPlainText"><font size="2" color="black" face="Calibri"><span style="font-size:11.0pt;color:black">Steve<o:p></o:p></span></font></p>
<p class="MsoPlainText"><font size="2" color="black" face="Calibri"><o:p> </o:p></font></p>
<p class="MsoPlainText"><font size="2" face="Calibri"><span style="font-size:11.0pt">>
</span></font></p>
<p class="MsoPlainText"><font size="2" face="Calibri"><span style="font-size:11.0pt">>
</span></font></p>
<p class="MsoPlainText"><font size="2" face="Calibri"><span style="font-size:11.0pt">> Kind regards</span></font></p>
<p class="MsoPlainText"><font size="2" face="Calibri"><span style="font-size:11.0pt">> Ola</span></font></p>
<p class="MsoPlainText"><font size="2" face="Calibri"><span style="font-size:11.0pt">>
</span></font></p>
<p class="MsoPlainText"><font size="2" face="Calibri"><span style="font-size:11.0pt">>
</span></font></p>
<p class="MsoPlainText"><font size="2" face="Calibri"><span style="font-size:11.0pt">>
</span></font></p>
<p class="MsoPlainText"><font size="2" face="Calibri"><span style="font-size:11.0pt">>
</span></font></p>
<p class="MsoPlainText"><font size="2" face="Calibri"><span style="font-size:11.0pt">>
</span></font></p>
<p class="MsoPlainText"><font size="2" face="Calibri"><span style="font-size:11.0pt">> On 30/03/2015 12:05, "Stephen Taylor" <<a href="mailto:stephen.taylor@imm.ox.ac.uk"><font color="black"><span style="color:windowtext;text-decoration:none">stephen.taylor@imm.ox.ac.uk</span></font></a>></span></font></p>
<p class="MsoPlainText"><font size="2" face="Calibri"><span style="font-size:11.0pt">> wrote:</span></font></p>
<p class="MsoPlainText"><font size="2" face="Calibri"><span style="font-size:11.0pt">>
</span></font></p>
<p class="MsoPlainText"><font size="2" face="Calibri"><span style="font-size:11.0pt">> >Hi,</span></font></p>
<p class="MsoPlainText"><font size="2" face="Calibri"><span style="font-size:11.0pt">> ></span></font></p>
<p class="MsoPlainText"><font size="2" face="Calibri"><span style="font-size:11.0pt">> >A collaborator has shared a data set with me in OMERO and I am trying to</span></font></p>
<p class="MsoPlainText"><font size="2" face="Calibri"><span style="font-size:11.0pt">> >use the Batch Image Export script from the OMERO web client to download</span></font></p>
<p class="MsoPlainText"><font size="2" face="Calibri"><span style="font-size:11.0pt">> >these to my desktop. I get the response "No image found" when I do the</span></font></p>
<p class="MsoPlainText"><font size="2" face="Calibri"><span style="font-size:11.0pt">> >export. The operation works on images in my account owned and uploaded by</span></font></p>
<p class="MsoPlainText"><font size="2" face="Calibri"><span style="font-size:11.0pt">> >me. Do I or my collaborator have to do something further to allow me to</span></font></p>
<p class="MsoPlainText"><font size="2" face="Calibri"><span style="font-size:11.0pt">> >export these images?</span></font></p>
<p class="MsoPlainText"><font size="2" face="Calibri"><span style="font-size:11.0pt">> ></span></font></p>
<p class="MsoPlainText"><font size="2" face="Calibri"><span style="font-size:11.0pt">> >I am using OMERO.web 5.0.6-ice34-b53.</span></font></p>
<p class="MsoPlainText"><font size="2" face="Calibri"><span style="font-size:11.0pt">> ></span></font></p>
<p class="MsoPlainText"><font size="2" face="Calibri"><span style="font-size:11.0pt">> >Kind regards and thanks,</span></font></p>
<p class="MsoPlainText"><font size="2" face="Calibri"><span style="font-size:11.0pt">> ></span></font></p>
<p class="MsoPlainText"><font size="2" face="Calibri"><span style="font-size:11.0pt">> >Steve</span></font></p>
<p class="MsoPlainText"><font size="2" face="Calibri"><span style="font-size:11.0pt">> ></span></font></p>
<p class="MsoPlainText"><font size="2" face="Calibri"><span style="font-size:11.0pt">> ></span></font></p>
<p class="MsoPlainText"><font size="2" face="Calibri"><span style="font-size:11.0pt">> ></span></font></p>
<p class="MsoPlainText"><font size="2" face="Calibri"><span style="font-size:11.0pt">> >_______________________________________________</span></font></p>
<p class="MsoPlainText"><font size="2" face="Calibri"><span style="font-size:11.0pt">> >ome-users mailing list</span></font></p>
<p class="MsoPlainText"><font size="2" face="Calibri"><span style="font-size:11.0pt">> ><a href="mailto:ome-users@lists.openmicroscopy.org.uk"><font color="black"><span style="color:windowtext;text-decoration:none">ome-users@lists.openmicroscopy.org.uk</span></font></a></span></font></p>
<p class="MsoPlainText"><font size="2" face="Calibri"><span style="font-size:11.0pt">> ><a href="http://lists.openmicroscopy.org.uk/mailman/listinfo/ome-users"><font color="black"><span style="color:windowtext;text-decoration:none">http://lists.openmicroscopy.org.uk/mailman/listinfo/ome-users</span></font></a></span></font></p>
<p class="MsoPlainText"><font size="2" face="Calibri"><span style="font-size:11.0pt">>
</span></font></p>
<p class="MsoPlainText"><font size="2" face="Calibri"><span style="font-size:11.0pt">>
</span></font></p>
<p class="MsoPlainText"><font size="2" face="Calibri"><span style="font-size:11.0pt">> The University of Dundee is a registered Scottish Charity, No: SC015096</span></font></p>
<p class="MsoPlainText"><font size="2" face="Calibri"><span style="font-size:11.0pt">> _______________________________________________</span></font></p>
<p class="MsoPlainText"><font size="2" face="Calibri"><span style="font-size:11.0pt">> ome-users mailing list</span></font></p>
<p class="MsoPlainText"><font size="2" face="Calibri"><span style="font-size:11.0pt">>
<a href="mailto:ome-users@lists.openmicroscopy.org.uk"><font color="black"><span style="color:windowtext;text-decoration:none">ome-users@lists.openmicroscopy.org.uk</span></font></a></span></font></p>
<p class="MsoPlainText"><font size="2" face="Calibri"><span style="font-size:11.0pt">>
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