<div dir="ltr">Hi Unai,<div><br></div><div>from the log it most looks like insight cannot reach the server at all, as if the port were not available. I assume you have access to the server and could attempt trying to login with:</div><div><br></div><div> bin\omero login localhost</div><div><br></div><div>Cheers,</div><div>~Josh.</div><div><br></div><div><div class="gmail_extra"><br><div class="gmail_quote">On Thu, Dec 4, 2014 at 12:11 PM, <span dir="ltr"><<a href="mailto:unai_lorenzo@ehu.es" target="_blank">unai_lorenzo@ehu.es</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">Hi Kenny,<br>
<br>
I'm currently using OMERO.clients-5.0.6-ice35-b53.<u></u>win pltaform. Before the upgrade I was using OMERO.clients-5.0.5-ice35-b47.<u></u>win, and this one doesn't work after the upgrade either.<br>
<br>
Please find attached the client log file. I hope it helps!<br>
<br>
Best regards,<br>
Unai<br>
<br>
<br>
"Kenneth Gillen (Staff)" <<a href="mailto:k.h.gillen@dundee.ac.uk" target="_blank">k.h.gillen@dundee.ac.uk</a>> escribió:<br>
<br>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div><div class="h5">
Hi Unai,<br>
<br>
Could you please send us your insight client log file, as well as letting<br>
us know which platform client you are using?<br>
<br>
See ŒClient logs¹ at<br>
<a href="http://www.openmicroscopy.org/site/support/faq/omero/how-do-i-send-log-file" target="_blank">http://www.openmicroscopy.org/<u></u>site/support/faq/omero/how-do-<u></u>i-send-log-file</a><br>
s<br>
<br>
I would doubt that there is anything sensitive in that log file, but worth<br>
a quick scan before sending to the list.<br>
<br>
Many thanks,<br>
<br>
Kenny<br>
<br>
--<br>
<br>
Kenneth Gillen<br>
<br>
<br>
OME System Administrator<br>
<br>
Wellcome Trust Centre for Gene Regulation & Expression<br>
College of Life Sciences<br>
MSI/WTB/JBC Complex<br>
University of Dundee<br>
Dow Street<br>
Dundee DD1 5EH<br>
United Kingdom<br>
<br>
Tel: <a href="tel:%2B44%20%280%29%201382%20386364" value="+441382386364" target="_blank">+44 (0) 1382 386364</a><br>
Skype: kennethgillen<br>
<br>
<a href="http://www.twitter.com/openmicroscopy" target="_blank">http://www.twitter.com/<u></u>openmicroscopy</a><br>
<br>
<br>
<br>
<br>
<br>
<br>
On 03/12/2014 16:06, "<a href="mailto:unai_lorenzo@ehu.es" target="_blank">unai_lorenzo@ehu.es</a>" <<a href="mailto:unai_lorenzo@ehu.es" target="_blank">unai_lorenzo@ehu.es</a>> wrote:<br>
<br>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
<br>
Dear OME users,<br>
<br>
I have just upgraded OMERO server from version 5.0.5 to 5.0.6.<br>
OMERO.web seems to be working fine.<br>
I could log in as root and check the data:<br>
<br>
==============================<u></u>==============================<u></u>==============<br>
======<br>
OMERO Diagnostics 5.0.6-ice35-b53<br>
==============================<u></u>==============================<u></u>==============<br>
======<br>
<br>
Commands: java -version 1.7.0 (/usr/bin/java)<br>
Commands: python -V 2.7.6 (/usr/bin/python)<br>
Commands: icegridnode --version 3.5.1<br>
(/usr/bin/icegridnode)<br>
Commands: icegridadmin --version 3.5.1<br>
(/usr/bin/icegridadmin)<br>
Commands: psql --version 9.3.5 (/usr/bin/psql)<br>
<br>
Server: icegridnode running<br>
Server: Blitz-0 active (pid = 2779, enabled)<br>
Server: DropBox active (pid = 2791, enabled)<br>
Server: FileServer active (pid = 2795, enabled)<br>
Server: Indexer-0 active (pid = 2803, enabled)<br>
Server: MonitorServer active (pid = 2814, enabled)<br>
Server: OMERO.Glacier2 active (pid = 2801, enabled)<br>
Server: OMERO.IceStorm active (pid = 2826, enabled)<br>
Server: PixelData-0 active (pid = 2802, enabled)<br>
Server: Processor-0 active (pid = 2820, enabled)<br>
Server: Tables-0 active (pid = 2823, enabled)<br>
Server: TestDropBox inactive (enabled)<br>
<br>
OMERO: SSL port 4064<br>
OMERO: TCP port 4063<br>
<br>
Log dir: /home/omero/OMERO.server-5.0.<u></u>6-ice35-b53/var/log exists<br>
<br>
Log files: Blitz-0.log 1.0 MB errors=5<br>
warnings=49<br>
Log files: DropBox.log 6.0 KB errors=1<br>
warnings=1<br>
Log files: FileServer.log 0.0 KB<br>
Log files: Indexer-0.log 7.0 KB<br>
Log files: MonitorServer.log 4.0 KB<br>
Log files: OMEROweb.log 60.0 KB errors=5<br>
warnings=12<br>
Log files: OMEROweb_request.log 0.0 KB<br>
Log files: PixelData-0.log 9.0 KB<br>
Log files: Processor-0.log 4.0 KB<br>
Log files: Tables-0.log 4.0 KB errors=0<br>
warnings=1<br>
Log files: TestDropBox.log n/a<br>
Log files: master.err 4.0 KB errors=0<br>
warnings=3<br>
Log files: master.out 0.0 KB<br>
Log files: Total size 1.61 MB<br>
<br>
<br>
Environment:OMERO_HOME=(unset)<br>
Environment:OMERO_NODE=(unset)<br>
Environment:OMERO_MASTER=(<u></u>unset)<br>
Environment:OMERO_TEMPDIR=(<u></u>unset)<br>
Environment:PATH=/usr/local/<u></u>sbin:/usr/local/bin:/usr/sbin:<u></u>/usr/bin:/sbin:/<br>
bin<br>
Environment:PYTHONPATH=(unset)<br>
Environment:ICE_HOME=(unset)<br>
Environment:LD_LIBRARY_PATH=(<u></u>unset)<br>
Environment:DYLD_LIBRARY_PATH=<u></u>(unset)<br>
<br>
OMERO data dir: '/home/omero/OMERO'Exists? TrueIs writable? True<br>
OMERO temp dir: '/home/omero/omero/tmp'Exists? TrueIs writable? True<br>
(Size: 0)<br>
OMERO.web status... [RUNNING] (PID 3060)<br>
<br>
<br>
Unfortunately OMERO.insight-5.0.6-ice35-b53 doesn't work using the<br>
same settings (server IP address, username and password) I've been<br>
using for OMERO.insight-5.0.5.<br>
<br>
Can anybody help me with this issue?<br>
Many thanks in advance!<br>
<br>
Best regards,<br>
Unai<br>
<br>
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</blockquote>
<br>
<br>
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