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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">I too have errors in my event log from Omero.master. However they don’t contain any useful information.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:9.0pt;font-family:"Segoe UI","sans-serif";color:windowtext">The description for Event ID 0 from source OMERO.master cannot be found. Either the component that raises this event is not installed
on your local computer or the installation is corrupted. You can install or repair the component on the local computer.<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:9.0pt;font-family:"Segoe UI","sans-serif";color:windowtext"><o:p> </o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:9.0pt;font-family:"Segoe UI","sans-serif";color:windowtext">If the event originated on another computer, the display information had to be saved with the event.<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:9.0pt;font-family:"Segoe UI","sans-serif";color:windowtext"><o:p> </o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:9.0pt;font-family:"Segoe UI","sans-serif";color:windowtext">The following information was included with the event:
<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:9.0pt;font-family:"Segoe UI","sans-serif";color:windowtext"><o:p> </o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:9.0pt;font-family:"Segoe UI","sans-serif";color:windowtext">unable to start service control dispatcher<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Segoe UI","sans-serif";color:windowtext">The service process could not connect to the service controller.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">I have the opposite problem from Anatole. My IIS seems to work except for the authentication which I’m assuming is because Ice won’t start. I tried to delete
my /var folder and it did not change anything.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">-Jason<o:p></o:p></span></p>
<p class="MsoNormal"><a name="_MailEndCompose"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></a></p>
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<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:windowtext">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:windowtext"> ome-users-bounces@lists.openmicroscopy.org.uk [mailto:ome-users-bounces@lists.openmicroscopy.org.uk]
<b>On Behalf Of </b>Anatole Chessel<br>
<b>Sent:</b> Thursday, September 18, 2014 7:06 AM<br>
<b>To:</b> ome-users@lists.openmicroscopy.org.uk<br>
<b>Subject:</b> Re: [ome-users] Upgrade problem<o:p></o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal" style="margin-bottom:12.0pt"><br>
That did work, omero seem to start normally! Simon, I owe you a beer.<br>
<br>
OMERO.web is still broken however, in the same way as with ice3.5/python2.7 64bits (see the forum thread linked below), ie, with an error logged by 'ISAPI Filter or Extention' saying 'Failed to import callback module 'omero_web_iis' The system cannot find the
file specified.'. However that is most likely a completely separate error, due to my iis being strangely configured...<br>
<br>
Thanks<br>
A.<br>
<br>
<o:p></o:p></p>
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<p class="MsoNormal">On 18/09/2014 11:01, Simon Li wrote:<o:p></o:p></p>
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<p class="MsoNormal">Can you try deleting the OMERO.server-5.0.4-ice34-b43\var directory and seeing if OMERO starts up?<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">Simon<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">On 18/09/2014 10:55, "Anatole Chessel" <<a href="mailto:anatole.chessel@gurdon.cam.ac.uk">anatole.chessel@gurdon.cam.ac.uk</a>> wrote:<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal" style="margin-bottom:12.0pt"><br>
Actually, I just realised that a bunch of errors/informations are logged in the windows event viewer, which may help diagnose things:<br>
4 information events, from OMERO.master:<br>
-'Berkeley DB: DbEnv "Registry": Unacceptable log file C:\Users\omero\Desktop\OMERO.server-5.0.4-ice34-b43\var\registry\log.0000000001: unsupported log version 19'<br>
-'Berkeley DB: DbEnv "Registry": Invalid log file: log.0000000001: Invalid argument'<br>
-'Berkeley DB: DbEnv "Registry": PANIC: Invalid argument'<br>
-'Berkeley DB: DbEnv "Registry": process-private: unable to find environment'<br>
<br>
2 errors events, the first from OMERO.master, the second from Service Control Manager:<br>
-'exception occurred while initializing a communicator:<br>
SharedDbEnv.cpp:619: Freeze::DatabaseException:<br>
DbEnv::open: DB_RUNRECOVERY: Fatal error, run database recovery'<br>
-'The OMERO.master service terminated with service-specific error Incorrect function..'<br>
<br>
Hope that helps,<br>
A.<o:p></o:p></p>
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<p class="MsoNormal">On 17/09/2014 13:57, Anatole Chessel wrote:<o:p></o:p></p>
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<p class="MsoNormal" style="margin-bottom:12.0pt">Hi all,<br>
<br>
I seem to be having the exact same problem. I am trying to upgrade from 4.4 to 5.0.4 on a windows server 2008R2; after trying without success the OME compiled ice3.5/python2.7 64bit (full thread:
<a href="http://scanmail.trustwave.com/?c=129&d=zr2a1AcSirnBFZwAXFM5QCS1aXw5w85OzTpyvnICKg&u=http%3a%2f%2fwww%2eopenmicroscopy%2eorg%2fcommunity%2fviewtopic%2ephp%3ff%3d5%26t%3d7629%26start%3d10">
http://www.openmicroscopy.org/community/viewtopic.php?f=5&t=7629&start=10</a> in short omero eventually worked but omero.web did not), I tried ice3.4/python2.6 32bits with the same issues as Jason: 'Failed to startup some components after 300 seconds' and no
logs, and launching manually gives a logfile with the same error he just reported...<br>
<br>
Many thanks,<br>
A.<br>
<br>
<o:p></o:p></p>
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<p class="MsoNormal">On 17/09/2014 13:36, Kotecki, Jason wrote:<o:p></o:p></p>
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<pre>Josh, attached is the task list. Also, I ran the command for blitz manually and that actually created a log file.<o:p></o:p></pre>
<pre><o:p> </o:p></pre>
<pre>Thanks,<o:p></o:p></pre>
<pre>Jason<o:p></o:p></pre>
<pre><o:p> </o:p></pre>
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<p class="MsoNormal"><br>
(...)<br>
<br>
<br>
<o:p></o:p></p>
<pre>-- <o:p></o:p></pre>
<pre>Anatole Chessel, PhD<o:p></o:p></pre>
<pre>Research associate<o:p></o:p></pre>
<pre>University of Cambridge<o:p></o:p></pre>
<pre>Tennis Court Road, Cambridge CB2 1PD<o:p></o:p></pre>
<pre>tel: +44 (0)1223 334065<o:p></o:p></pre>
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