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<p class="MsoNormal"><span style="color:#1F497D">Thanks for your help. I have verified the permissions and that is not the issue. I downloaded version 5.0.3 and I am experiencing the same problem as 5.0.4. The Blitz.log file is not created. Did something change
from version 5.0.2 that the services start differently? I noticed that there is a new xml file in the versions after 5.0.2, /etc/grid/generated.xml. This file has a line related to blitz with the word ‘REPLACEME’. Is this something I need to change?<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span class="m1"><span style="font-size:10.0pt;font-family:"Verdana","sans-serif""><</span></span><span class="t1"><span style="font-size:10.0pt;font-family:"Verdana","sans-serif"">property</span></span><span style="font-size:10.0pt;font-family:"Verdana","sans-serif"">
<span class="t1">name</span><span class="m1">="</span><b>REPLACEMENT:blitz</b><span class="m1">"</span><span class="t1"> value</span><span class="m1">="</span><b>REPLACEME</b><span class="m1">" /><o:p></o:p></span></span></p>
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<p class="MsoNormal"><span class="m1"><span style="font-size:10.0pt;font-family:"Verdana","sans-serif"">Thanks,<o:p></o:p></span></span></p>
<p class="MsoNormal"><span class="m1"><span style="font-size:10.0pt;font-family:"Verdana","sans-serif"">Jason</span></span><span style="color:#1F497D"><o:p></o:p></span></p>
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<p class="MsoNormal"><b>From:</b> Kenneth Gillen [mailto:k.h.gillen@dundee.ac.uk]
<br>
<b>Sent:</b> Wednesday, September 10, 2014 10:19 AM<br>
<b>To:</b> Kotecki, Jason; ome-users@lists.openmicroscopy.org.uk<br>
<b>Subject:</b> Re: [ome-users] Upgrade problem<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"><span style="font-size:10.5pt;color:black">The only thing I’ve had trouble with, using that exact workflow, is not adding the OMERO service user's permissions to access the new folder c:\OMERO.server after creating it for the latest OMERO
upgrade – worth checking that.<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:10.5pt;color:black"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-size:10.5pt;color:black">Best,<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:10.5pt;color:black"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-size:10.5pt;color:black">Kenny<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:10.5pt;color:black"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-size:10.5pt;color:black">--<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:10.5pt;color:black"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><i><span style="font-size:9.0pt;font-family:"Arial","sans-serif";color:black">Kenneth Gillen</span></i></b><span style="font-size:13.5pt;color:black"><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Arial","sans-serif";color:black">OME System Administrator</span><span style="font-size:9.0pt;font-family:"Tahoma","sans-serif";color:black"><o:p></o:p></span></p>
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<p class="MsoNormal"><span lang="EN-GB" style="font-size:9.0pt;font-family:"Tahoma","sans-serif";color:black"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span lang="EN-GB" style="font-size:9.0pt;font-family:"Arial","sans-serif";color:black">Wellcome Trust Centre for Gene Regulation & Expression<o:p></o:p></span></p>
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<p class="MsoNormal"><span lang="EN-GB" style="font-size:9.0pt;font-family:"Arial","sans-serif";color:black">College of Life Sciences<o:p></o:p></span></p>
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<p class="MsoNormal"><span lang="EN-GB" style="font-size:9.0pt;font-family:"Arial","sans-serif";color:black">MSI/WTB/JBC Complex<o:p></o:p></span></p>
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<p class="MsoNormal"><span lang="EN-GB" style="font-size:9.0pt;font-family:"Arial","sans-serif";color:black">University of Dundee<o:p></o:p></span></p>
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<p class="MsoNormal"><span lang="EN-GB" style="font-size:9.0pt;font-family:"Arial","sans-serif";color:black">Dow Street<o:p></o:p></span></p>
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<p class="MsoNormal"><span lang="EN-GB" style="font-size:9.0pt;font-family:"Arial","sans-serif";color:black">Dundee DD1 5EH<br>
United Kingdom<br>
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Tel: +44 (0) 1382 386364<br>
Skype: kennethgillen</span><span lang="EN-GB" style="font-size:9.0pt;font-family:"Tahoma","sans-serif";color:black"><o:p></o:p></span></p>
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<p class="MsoNormal"><span lang="EN-GB" style="font-size:9.0pt;font-family:"Arial","sans-serif";color:black"><a href="http://scanmail.trustwave.com/?c=129&d=wd2Q1M5DE-Vw2bFCKpRsp3nmI-XCQZe3Bze8E0dD8g&u=http%3a%2f%2fwww%2etwitter%2ecom%2fopenmicroscopy"><span style="font-family:"Tahoma","sans-serif"">http://www.twitter.com/openmicroscopy</span></a></span><span lang="EN-GB" style="font-size:9.0pt;font-family:"Tahoma","sans-serif";color:black"><o:p></o:p></span></p>
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<p class="MsoNormal"><b><span style="color:black">From: </span></b><span style="color:black"><Kotecki>, Jason <<a href="mailto:Jason.Kotecki@vai.org">Jason.Kotecki@vai.org</a>><br>
<b>Date: </b>Wednesday, 10 September 2014 15:11<br>
<b>To: </b>"<a href="mailto:ome-users@lists.openmicroscopy.org.uk">ome-users@lists.openmicroscopy.org.uk</a>" <<a href="mailto:ome-users@lists.openmicroscopy.org.uk">ome-users@lists.openmicroscopy.org.uk</a>><br>
<b>Subject: </b>[ome-users] Upgrade problem<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="color:black">Hello, I recently attempted the upgrade from 5.0.2 to 5.0.4. I’m running on a Windows server using IIS. The process I did was:<o:p></o:p></span></p>
<p class="MsoListParagraph" style="text-indent:-.25in;mso-list:l0 level1 lfo2"><![if !supportLists]><span style="color:black"><span style="mso-list:Ignore">1.<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="color:black">Backup the database<o:p></o:p></span></p>
<p class="MsoListParagraph" style="text-indent:-.25in;mso-list:l0 level1 lfo2"><![if !supportLists]><span style="color:black"><span style="mso-list:Ignore">2.<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="color:black">Ran ‘omero admin stop’<o:p></o:p></span></p>
<p class="MsoListParagraph" style="text-indent:-.25in;mso-list:l0 level1 lfo2"><![if !supportLists]><span style="color:black"><span style="mso-list:Ignore">3.<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="color:black">Ran ‘omero web iis –remove’<o:p></o:p></span></p>
<p class="MsoListParagraph" style="text-indent:-.25in;mso-list:l0 level1 lfo2"><![if !supportLists]><span style="color:black"><span style="mso-list:Ignore">4.<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="color:black">Renamed the ‘Omero.server’ folder to ‘Omero.server.OLD’<o:p></o:p></span></p>
<p class="MsoListParagraph" style="text-indent:-.25in;mso-list:l0 level1 lfo2"><![if !supportLists]><span style="color:black"><span style="mso-list:Ignore">5.<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="color:black">Extracted the ‘OMERO.server-5.0.4-ice34-b43.zip’ to ‘Omero.server.<o:p></o:p></span></p>
<p class="MsoListParagraph" style="text-indent:-.25in;mso-list:l0 level1 lfo2"><![if !supportLists]><span style="color:black"><span style="mso-list:Ignore">6.<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="color:black">Copied the ‘/etc/grid/config.xml’ file from my old folder to the new folder.<o:p></o:p></span></p>
<p class="MsoListParagraph" style="text-indent:-.25in;mso-list:l0 level1 lfo2"><![if !supportLists]><span style="color:black"><span style="mso-list:Ignore">7.<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="color:black">Ran ‘omero web iis’<o:p></o:p></span></p>
<p class="MsoListParagraph" style="text-indent:-.25in;mso-list:l0 level1 lfo2"><![if !supportLists]><span style="color:black"><span style="mso-list:Ignore">8.<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="color:black">Ran ‘omero admin start’.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:black"> <o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:black">Here is the output of that start command:<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:black"> <o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:black">C:\OMERO.server\bin>omero admin start<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:black">No descriptor given. Using etc\grid\windefault.xml<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:black">Installing OMERO.master Windows service.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:black">Successfully installed OMERO.master Windows service.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:black">Starting OMERO.master Windows service.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:black">Waiting on startup. Use CTRL-C to exit<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:black">.............................<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:black">Failed to startup some components after 300 seconds<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:black">Calling "stop" on remaining components<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:black">OMERO.master service deleted.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:black">Waiting on shutdown. Use CTRL-C to exit<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:black">C:\OMERO.server\bin><o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:black"> <o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:black">I also attached the results of the ‘omero admin diagnostics’ command.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:black"> <o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:black">Thanks,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:black">Jason Kotecki<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:black"> <o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:10.5pt;color:black"><br>
</span><span style="font-size:10.0pt;color:black">The University of Dundee is a registered Scottish Charity, No: SC015096</span><span style="font-size:10.5pt;color:black">
<o:p></o:p></span></p>
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