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<div>Hi Jason,</div>
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<div>Can you please email us the c:\OMERO.server\var\log\Blitz.log too?</div>
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<div>Many thanks,</div>
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<div>Kenny</div>
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<div style="font-family: Calibri; font-size: medium; "><span style="font-size: 12px; font-style: italic; font-weight: bold; font-family: Arial; ">Kenneth Gillen</span></div>
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<span style="font-weight:bold">From: </span><Kotecki>, Jason <<a href="mailto:Jason.Kotecki@vai.org">Jason.Kotecki@vai.org</a>><br>
<span style="font-weight:bold">Date: </span>Wednesday, 10 September 2014 15:11<br>
<span style="font-weight:bold">To: </span>"<a href="mailto:ome-users@lists.openmicroscopy.org.uk">ome-users@lists.openmicroscopy.org.uk</a>" <<a href="mailto:ome-users@lists.openmicroscopy.org.uk">ome-users@lists.openmicroscopy.org.uk</a>><br>
<span style="font-weight:bold">Subject: </span>[ome-users] Upgrade problem<br>
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<p class="MsoNormal">Hello, I recently attempted the upgrade from 5.0.2 to 5.0.4. I’m running on a Windows server using IIS. The process I did was:<o:p></o:p></p>
<p class="MsoListParagraph" style="text-indent:-.25in;mso-list:l0 level1 lfo1"><!--[if !supportLists]--><span style="mso-list:Ignore">1.<span style="font-style: normal; font-variant: normal; font-weight: normal; font-size: 7pt; line-height: normal; font-family: 'Times New Roman';">
</span></span><!--[endif]-->Backup the database<o:p></o:p></p>
<p class="MsoListParagraph" style="text-indent:-.25in;mso-list:l0 level1 lfo1"><!--[if !supportLists]--><span style="mso-list:Ignore">2.<span style="font-style: normal; font-variant: normal; font-weight: normal; font-size: 7pt; line-height: normal; font-family: 'Times New Roman';">
</span></span><!--[endif]-->Ran ‘omero admin stop’<o:p></o:p></p>
<p class="MsoListParagraph" style="text-indent:-.25in;mso-list:l0 level1 lfo1"><!--[if !supportLists]--><span style="mso-list:Ignore">3.<span style="font-style: normal; font-variant: normal; font-weight: normal; font-size: 7pt; line-height: normal; font-family: 'Times New Roman';">
</span></span><!--[endif]-->Ran ‘omero web iis –remove’<o:p></o:p></p>
<p class="MsoListParagraph" style="text-indent:-.25in;mso-list:l0 level1 lfo1"><!--[if !supportLists]--><span style="mso-list:Ignore">4.<span style="font-style: normal; font-variant: normal; font-weight: normal; font-size: 7pt; line-height: normal; font-family: 'Times New Roman';">
</span></span><!--[endif]-->Renamed the ‘Omero.server’ folder to ‘Omero.server.OLD’<o:p></o:p></p>
<p class="MsoListParagraph" style="text-indent:-.25in;mso-list:l0 level1 lfo1"><!--[if !supportLists]--><span style="mso-list:Ignore">5.<span style="font-style: normal; font-variant: normal; font-weight: normal; font-size: 7pt; line-height: normal; font-family: 'Times New Roman';">
</span></span><!--[endif]-->Extracted the ‘OMERO.server-5.0.4-ice34-b43.zip’ to ‘Omero.server.<o:p></o:p></p>
<p class="MsoListParagraph" style="text-indent:-.25in;mso-list:l0 level1 lfo1"><!--[if !supportLists]--><span style="mso-list:Ignore">6.<span style="font-style: normal; font-variant: normal; font-weight: normal; font-size: 7pt; line-height: normal; font-family: 'Times New Roman';">
</span></span><!--[endif]-->Copied the ‘/etc/grid/config.xml’ file from my old folder to the new folder.<o:p></o:p></p>
<p class="MsoListParagraph" style="text-indent:-.25in;mso-list:l0 level1 lfo1"><!--[if !supportLists]--><span style="mso-list:Ignore">7.<span style="font-style: normal; font-variant: normal; font-weight: normal; font-size: 7pt; line-height: normal; font-family: 'Times New Roman';">
</span></span><!--[endif]-->Ran ‘omero web iis’<o:p></o:p></p>
<p class="MsoListParagraph" style="text-indent:-.25in;mso-list:l0 level1 lfo1"><!--[if !supportLists]--><span style="mso-list:Ignore">8.<span style="font-style: normal; font-variant: normal; font-weight: normal; font-size: 7pt; line-height: normal; font-family: 'Times New Roman';">
</span></span><!--[endif]-->Ran ‘omero admin start’.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Here is the output of that start command:<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">C:\OMERO.server\bin>omero admin start<o:p></o:p></p>
<p class="MsoNormal">No descriptor given. Using etc\grid\windefault.xml<o:p></o:p></p>
<p class="MsoNormal">Installing OMERO.master Windows service.<o:p></o:p></p>
<p class="MsoNormal">Successfully installed OMERO.master Windows service.<o:p></o:p></p>
<p class="MsoNormal">Starting OMERO.master Windows service.<o:p></o:p></p>
<p class="MsoNormal">Waiting on startup. Use CTRL-C to exit<o:p></o:p></p>
<p class="MsoNormal">.............................<o:p></o:p></p>
<p class="MsoNormal">Failed to startup some components after 300 seconds<o:p></o:p></p>
<p class="MsoNormal">Calling "stop" on remaining components<o:p></o:p></p>
<p class="MsoNormal">OMERO.master service deleted.<o:p></o:p></p>
<p class="MsoNormal">Waiting on shutdown. Use CTRL-C to exit<o:p></o:p></p>
<p class="MsoNormal">C:\OMERO.server\bin><o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">I also attached the results of the ‘omero admin diagnostics’ command.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Thanks,<o:p></o:p></p>
<p class="MsoNormal">Jason Kotecki<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
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