<html><body style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space; ">Hi,<div><br></div><div> This looks like a failure to import PIL (python imaging library).</div><div><br></div><div>You should be seeing in your log (var/lob/OMERO-web.log) something like this:</div><div>"You need to install the Python Imaging Library. Get it at <a href="http://www.pythonware.com/products/pil/">http://www.pythonware.com/products/pil/</a>"</div><div><br></div><div>There are also some mentions on our install pages of how to install PIL.</div><div>Although it's not really needed in this case (default user photo is not critical) you will find that various other features of the webclient are also dependent on PIL.</div><div><br></div><div> Will.</div><div><br></div><div><br></div><div><div>On 15 Aug 2011, at 02:11, Leon Kolchinsky wrote:</div><br class="Apple-interchange-newline"><blockquote type="cite"><div dir="ltr"><div>Hello,</div><div><br></div><div>I'm getting those messages from the system while new users log into Omero web client.</div><div>Any tips on how to fix it or if it's OK, how to stop those messages?</div> <div><br></div><div><div>Traceback (most recent call last):</div><div><br></div><div> File "/srv/omeroserver/lib/python/django/core/handlers/base.py", line 92, in get_response</div><div> response = callback(request, *callback_args, **callback_kwargs)</div> <div><br></div><div> File "/srv/omeroserver/lib/python/omeroweb/webclient/views.py", line 165, in wrapped</div><div> return f(request, *args, **kwargs)</div><div><br></div><div> File "/srv/omeroserver/lib/python/omeroweb/webclient/views.py", line 2366, in myphoto</div> <div> photo = conn.getExperimenterPhoto()</div><div><br></div><div> File "/srv/OMERO.server-Beta-4.3.1/lib/python/omeroweb/webclient/webclient_gateway.py", line 690, in getExperimenterPhoto</div><div> photo = self.getExperimenterDefaultPhoto()</div> <div><br></div><div> File "/srv/OMERO.server-Beta-4.3.1/lib/python/omeroweb/webclient/webclient_gateway.py", line 778, in getExperimenterDefaultPhoto</div><div> img = Image.open(settings.DEFAULT_USER)</div><div> <br></div><div>NameError: global name 'Image' is not defined</div><div><br></div><div><br></div><div><WSGIRequest</div><div>GET:<QueryDict: {}>,</div><div>POST:<QueryDict: {}>,</div><div>COOKIES:{'__utma': '192312886.1704004095.1303085135.1312265964.1313025486.33',</div> <div> '__utmz': '192312886.1312265964.32.21.utmcsr=google|utmccn=(organic)|utmcmd=organic|utmctr=mydomain%20eResearch',</div><div> 'sessionid': '9ce727d572e0871b3d042549a2a582f7'},</div><div> META:{'DOCUMENT_ROOT': '/var/www/html',</div><div> 'GATEWAY_INTERFACE': 'CGI/1.1',</div><div> 'HTTP_ACCEPT': '*/*',</div><div> 'HTTP_ACCEPT_ENCODING': 'gzip, deflate',</div> <div> 'HTTP_ACCEPT_LANGUAGE': 'en-us',</div><div> 'HTTP_CONNECTION': 'keep-alive',</div><div> 'HTTP_COOKIE': 'sessionid=9ce727d572e0871b3d042549a2a582f7; __utma=175132154.1224947860.1303083934.1309411927.1313033085.5; __utmz=175132154.1306203174.3.2.utmccn=(organic)|utmcsr=google|utmctr=it+service+desk+mydomain|utmcmd=organic; __utmz=192312886.1312265964.32.21.utmcsr=google|utmccn=(organic)|utmcmd=organic|utmctr=mydomain%20eResearch; __utma=192312886.1704004095.1303085135.1312265964.1313025486.33',</div> <div> 'HTTP_HOST': '<a href="http://vera144.its.mydomain.edu.au">vera144.its.mydomain.edu.au</a>',</div><div> 'HTTP_REFERER': '<a href="http://vera144.its.mydomain.edu.au/webclient/upload_myphoto/">http://vera144.its.mydomain.edu.au/webclient/upload_myphoto/</a>',</div> <div> 'HTTP_USER_AGENT': 'Mozilla/5.0 (Macintosh; Intel Mac OS X 10_6_8) AppleWebKit/534.50 (KHTML, like Gecko) Version/5.1 Safari/534.50',</div><div> 'PATH': '/sbin:/usr/sbin:/bin:/usr/bin',</div> <div> 'PATH_INFO': u'/webclient/myphoto/',</div><div> 'PATH_TRANSLATED': '/srv/omeroserver/var/omero.fcgi/webclient/myphoto/',</div><div> 'QUERY_STRING': '',</div><div> 'REMOTE_ADDR': '130.194.148.244',</div> <div> 'REMOTE_PORT': '49846',</div><div> 'REQUEST_METHOD': 'GET',</div><div> 'REQUEST_URI': '/webclient/myphoto/',</div><div> 'SCRIPT_FILENAME': '/srv/omeroserver/var/omero.fcgi',</div> <div> 'SCRIPT_NAME': u'',</div><div> 'SERVER_ADDR': '130.194.245.189',</div><div> 'SERVER_ADMIN': 'root@localhost',</div><div> 'SERVER_NAME': '<a href="http://vera144.its.mydomain.edu.au">vera144.its.mydomain.edu.au</a>',</div> <div> 'SERVER_PORT': '80',</div><div> 'SERVER_PROTOCOL': 'HTTP/1.1',</div><div> 'SERVER_SIGNATURE': '<address>Apache/2.2.3 (Red Hat) Server at <a href="http://vera144.its.mydomain.edu.au">vera144.its.mydomain.edu.au</a> Port 80</address>\n',</div> <div> 'SERVER_SOFTWARE': 'Apache/2.2.3 (Red Hat)',</div><div> 'wsgi.errors': <flup.server.fcgi_base.TeeOutputStream object at 0x1d1cc890>,</div><div> 'wsgi.input': <flup.server.fcgi_base.InputStream object at 0x1d1cc410>,</div> <div> 'wsgi.multiprocess': True,</div><div> 'wsgi.multithread': False,</div><div> 'wsgi.run_once': False,</div><div> 'wsgi.url_scheme': 'http',</div><div> 'wsgi.version': (1, 0)}></div> </div><br clear="all"><div dir="ltr"><span style="font-family:arial, sans-serif;font-size:13px;border-collapse:collapse;color:rgb(80, 0, 80)"><div><br></div><div>Cheers,</div><div>Leon Kolchinsky</div></span></div><br> </div> _______________________________________________<br>ome-users mailing list<br><a href="mailto:ome-users@lists.openmicroscopy.org.uk">ome-users@lists.openmicroscopy.org.uk</a><br>http://lists.openmicroscopy.org.uk/mailman/listinfo/ome-users<br></blockquote></div><br><div apple-content-edited="true"> <span class="Apple-style-span" style="border-collapse: separate; color: rgb(0, 0, 0); font-family: Helvetica; font-size: medium; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-align: auto; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-border-horizontal-spacing: 0px; -webkit-border-vertical-spacing: 0px; -webkit-text-decorations-in-effect: none; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px; "><div style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space; "><span class="Apple-style-span" style="border-collapse: separate; color: rgb(0, 0, 0); font-family: Helvetica; font-size: medium; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-border-horizontal-spacing: 0px; -webkit-border-vertical-spacing: 0px; -webkit-text-decorations-in-effect: none; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px; "><div style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space; "><span class="Apple-style-span" style="border-collapse: separate; color: rgb(0, 0, 0); font-family: Helvetica; font-size: medium; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-border-horizontal-spacing: 0px; -webkit-border-vertical-spacing: 0px; -webkit-text-decorations-in-effect: none; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px; "><div style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space; "><span class="Apple-style-span" style="border-collapse: separate; color: rgb(0, 0, 0); font-family: Helvetica; font-size: medium; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-border-horizontal-spacing: 0px; -webkit-border-vertical-spacing: 0px; -webkit-text-decorations-in-effect: none; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px; "><div style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space; "><div><div>William Moore</div><div><div>Wellcome Trust Centre for Gene Regulation & Expression</div><div>College of Life Sciences</div><div>MSI/WTB/JBC Complex</div><div>University of Dundee</div><div>Dow Street</div><div>Dundee DD1 5EH</div><div>United Kingdom</div><div><br></div><div>Phone 01382 386364</div></div><div><a href="http://openmicroscopy.org">http://openmicroscopy.org</a></div></div></div></span><br class="Apple-interchange-newline"></div></span><br class="Apple-interchange-newline"></div></span><br class="Apple-interchange-newline"></div></span><br class="Apple-interchange-newline"> </div><br></body></html>