<html><body style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space; ">Hi David<div><br></div><div>It seams that apache_user has not enough permissions to write to log directory.</div><div>Could you please double check if your installation match pre-configuration section on</div><div><a href="http://www.openmicroscopy.org/site/support/omero4/server/archives/4.1/install_web#section-2">http://www.openmicroscopy.org/site/support/omero4/server/archives/4.1/install_web#section-2</a></div><div><br></div><div>If you have already set up the database you can skip 'Settings' section.</div><div><br></div><div><span class="Apple-style-span" style="font-size: 12px; "><div>Thanks</div><div>Ola</div><div><br></div><div><br></div></span><div><div>On 14 Jul 2010, at 09:48, David Strachan wrote:</div><br class="Apple-interchange-newline"><blockquote type="cite"><div lang="EN-GB" link="blue" vlink="purple"><div class="WordSection1"><div style="margin-top: 0cm; margin-right: 0cm; margin-bottom: 0.0001pt; margin-left: 0cm; font-size: 11pt; font-family: Calibri, sans-serif; ">Hi,<o:p></o:p></div><div style="margin-top: 0cm; margin-right: 0cm; margin-bottom: 0.0001pt; margin-left: 0cm; font-size: 11pt; font-family: Calibri, sans-serif; "><o:p> </o:p></div><div style="margin-top: 0cm; margin-right: 0cm; margin-bottom: 0.0001pt; margin-left: 0cm; font-size: 11pt; font-family: Calibri, sans-serif; ">I have Centos 5.3 installed and had OMERO 4.0.3 running ok with mod python production environment. I then upgraded to omero ver 4.1 and now I am getting the following problems.<o:p></o:p></div><div style="margin-top: 0cm; margin-right: 0cm; margin-bottom: 0.0001pt; margin-left: 0cm; font-size: 11pt; font-family: Calibri, sans-serif; "><o:p> </o:p></div><div style="margin-top: 0cm; margin-right: 0cm; margin-bottom: 0.0001pt; margin-left: 0cm; font-size: 11pt; font-family: Calibri, sans-serif; ">When trying to attach to server via the web my browser now shows the following text …..<o:p></o:p></div><div style="margin-top: 0cm; margin-right: 0cm; margin-bottom: 0.0001pt; margin-left: 0cm; font-size: 11pt; font-family: Calibri, sans-serif; "><span style="font-size: 10pt; font-family: 'Courier New'; ">Mod_python error: "PythonHandler django.core.handlers.modpython"<o:p></o:p></span></div><div style="margin-top: 0cm; margin-right: 0cm; margin-bottom: 0.0001pt; margin-left: 0cm; font-size: 11pt; font-family: Calibri, sans-serif; "><span style="font-size: 10pt; font-family: 'Courier New'; "><o:p> </o:p></span></div><div style="margin-top: 0cm; margin-right: 0cm; margin-bottom: 0.0001pt; margin-left: 0cm; font-size: 11pt; font-family: Calibri, sans-serif; "><span style="font-size: 10pt; font-family: 'Courier New'; ">Traceback (most recent call last):<o:p></o:p></span></div><div style="margin-top: 0cm; margin-right: 0cm; margin-bottom: 0.0001pt; margin-left: 0cm; font-size: 11pt; font-family: Calibri, sans-serif; "><span style="font-size: 10pt; font-family: 'Courier New'; "><o:p> </o:p></span></div><div style="margin-top: 0cm; margin-right: 0cm; margin-bottom: 0.0001pt; margin-left: 0cm; font-size: 11pt; font-family: Calibri, sans-serif; "><span style="font-size: 10pt; font-family: 'Courier New'; "> File "/usr/lib64/python2.4/site-packages/mod_python/apache.py", line 299, in HandlerDispatch<o:p></o:p></span></div><div style="margin-top: 0cm; margin-right: 0cm; margin-bottom: 0.0001pt; margin-left: 0cm; font-size: 11pt; font-family: Calibri, sans-serif; "><span style="font-size: 10pt; font-family: 'Courier New'; "> result = object(req)<o:p></o:p></span></div><div style="margin-top: 0cm; margin-right: 0cm; margin-bottom: 0.0001pt; margin-left: 0cm; font-size: 11pt; font-family: Calibri, sans-serif; "><span style="font-size: 10pt; font-family: 'Courier New'; "><o:p> </o:p></span></div><div style="margin-top: 0cm; margin-right: 0cm; margin-bottom: 0.0001pt; margin-left: 0cm; font-size: 11pt; font-family: Calibri, sans-serif; "><span style="font-size: 10pt; font-family: 'Courier New'; "> File "/home/David/Downloads/omero_dist/lib/python/django/core/handlers/modpython.py", line 222, in handler<o:p></o:p></span></div><div style="margin-top: 0cm; margin-right: 0cm; margin-bottom: 0.0001pt; margin-left: 0cm; font-size: 11pt; font-family: Calibri, sans-serif; "><span style="font-size: 10pt; font-family: 'Courier New'; "> return ModPythonHandler()(req)<o:p></o:p></span></div><div style="margin-top: 0cm; margin-right: 0cm; margin-bottom: 0.0001pt; margin-left: 0cm; font-size: 11pt; font-family: Calibri, sans-serif; "><span style="font-size: 10pt; font-family: 'Courier New'; "><o:p> </o:p></span></div><div style="margin-top: 0cm; margin-right: 0cm; margin-bottom: 0.0001pt; margin-left: 0cm; font-size: 11pt; font-family: Calibri, sans-serif; "><span style="font-size: 10pt; font-family: 'Courier New'; "> File "/home/David/Downloads/omero_dist/lib/python/django/core/handlers/modpython.py", line 185, in __call__<o:p></o:p></span></div><div style="margin-top: 0cm; margin-right: 0cm; margin-bottom: 0.0001pt; margin-left: 0cm; font-size: 11pt; font-family: Calibri, sans-serif; "><span style="font-size: 10pt; font-family: 'Courier New'; "> self.load_middleware()<o:p></o:p></span></div><div style="margin-top: 0cm; margin-right: 0cm; margin-bottom: 0.0001pt; margin-left: 0cm; font-size: 11pt; font-family: Calibri, sans-serif; "><span style="font-size: 10pt; font-family: 'Courier New'; "><o:p> </o:p></span></div><div style="margin-top: 0cm; margin-right: 0cm; margin-bottom: 0.0001pt; margin-left: 0cm; font-size: 11pt; font-family: Calibri, sans-serif; "><span style="font-size: 10pt; font-family: 'Courier New'; "> File "/home/David/Downloads/omero_dist/lib/python/django/core/handlers/base.py", line 31, in load_middleware<o:p></o:p></span></div><div style="margin-top: 0cm; margin-right: 0cm; margin-bottom: 0.0001pt; margin-left: 0cm; font-size: 11pt; font-family: Calibri, sans-serif; "><span style="font-size: 10pt; font-family: 'Courier New'; "> for middleware_path in settings.MIDDLEWARE_CLASSES:<o:p></o:p></span></div><div style="margin-top: 0cm; margin-right: 0cm; margin-bottom: 0.0001pt; margin-left: 0cm; font-size: 11pt; font-family: Calibri, sans-serif; "><span style="font-size: 10pt; font-family: 'Courier New'; "><o:p> </o:p></span></div><div style="margin-top: 0cm; margin-right: 0cm; margin-bottom: 0.0001pt; margin-left: 0cm; font-size: 11pt; font-family: Calibri, sans-serif; "><span style="font-size: 10pt; font-family: 'Courier New'; "> File "/home/David/Downloads/omero_dist/lib/python/django/conf/__init__.py", line 28, in __getattr__<o:p></o:p></span></div><div style="margin-top: 0cm; margin-right: 0cm; margin-bottom: 0.0001pt; margin-left: 0cm; font-size: 11pt; font-family: Calibri, sans-serif; "><span style="font-size: 10pt; font-family: 'Courier New'; "> self._import_settings()<o:p></o:p></span></div><div style="margin-top: 0cm; margin-right: 0cm; margin-bottom: 0.0001pt; margin-left: 0cm; font-size: 11pt; font-family: Calibri, sans-serif; "><span style="font-size: 10pt; font-family: 'Courier New'; "><o:p> </o:p></span></div><div style="margin-top: 0cm; margin-right: 0cm; margin-bottom: 0.0001pt; margin-left: 0cm; font-size: 11pt; font-family: Calibri, sans-serif; "><span style="font-size: 10pt; font-family: 'Courier New'; "> File "/home/David/Downloads/omero_dist/lib/python/django/conf/__init__.py", line 59, in _import_settings<o:p></o:p></span></div><div style="margin-top: 0cm; margin-right: 0cm; margin-bottom: 0.0001pt; margin-left: 0cm; font-size: 11pt; font-family: Calibri, sans-serif; "><span style="font-size: 10pt; font-family: 'Courier New'; "> self._target = Settings(settings_module)<o:p></o:p></span></div><div style="margin-top: 0cm; margin-right: 0cm; margin-bottom: 0.0001pt; margin-left: 0cm; font-size: 11pt; font-family: Calibri, sans-serif; "><span style="font-size: 10pt; font-family: 'Courier New'; "><o:p> </o:p></span></div><div style="margin-top: 0cm; margin-right: 0cm; margin-bottom: 0.0001pt; margin-left: 0cm; font-size: 11pt; font-family: Calibri, sans-serif; "><span style="font-size: 10pt; font-family: 'Courier New'; "> File "/home/David/Downloads/omero_dist/lib/python/django/conf/__init__.py", line 92, in __init__<o:p></o:p></span></div><div style="margin-top: 0cm; margin-right: 0cm; margin-bottom: 0.0001pt; margin-left: 0cm; font-size: 11pt; font-family: Calibri, sans-serif; "><span style="font-size: 10pt; font-family: 'Courier New'; "> mod = __import__(self.SETTINGS_MODULE, {}, {}, [''])<o:p></o:p></span></div><div style="margin-top: 0cm; margin-right: 0cm; margin-bottom: 0.0001pt; margin-left: 0cm; font-size: 11pt; font-family: Calibri, sans-serif; "><span style="font-size: 10pt; font-family: 'Courier New'; "><o:p> </o:p></span></div><div style="margin-top: 0cm; margin-right: 0cm; margin-bottom: 0.0001pt; margin-left: 0cm; font-size: 11pt; font-family: Calibri, sans-serif; "><span style="font-size: 10pt; font-family: 'Courier New'; "> File "/home/David/Downloads/omero_dist/lib/python/omeroweb/settings.py", line 178, in ?<o:p></o:p></span></div><div style="margin-top: 0cm; margin-right: 0cm; margin-bottom: 0.0001pt; margin-left: 0cm; font-size: 11pt; font-family: Calibri, sans-serif; "><span style="font-size: 10pt; font-family: 'Courier New'; "> filemode='a')<o:p></o:p></span></div><div style="margin-top: 0cm; margin-right: 0cm; margin-bottom: 0.0001pt; margin-left: 0cm; font-size: 11pt; font-family: Calibri, sans-serif; "><span style="font-size: 10pt; font-family: 'Courier New'; "><o:p> </o:p></span></div><div style="margin-top: 0cm; margin-right: 0cm; margin-bottom: 0.0001pt; margin-left: 0cm; font-size: 11pt; font-family: Calibri, sans-serif; "><span style="font-size: 10pt; font-family: 'Courier New'; "> File "/usr/lib64/python2.4/logging/__init__.py", line 1218, in basicConfig<o:p></o:p></span></div><div style="margin-top: 0cm; margin-right: 0cm; margin-bottom: 0.0001pt; margin-left: 0cm; font-size: 11pt; font-family: Calibri, sans-serif; "><span style="font-size: 10pt; font-family: 'Courier New'; "> hdlr = FileHandler(filename, mode)<o:p></o:p></span></div><div style="margin-top: 0cm; margin-right: 0cm; margin-bottom: 0.0001pt; margin-left: 0cm; font-size: 11pt; font-family: Calibri, sans-serif; "><span style="font-size: 10pt; font-family: 'Courier New'; "><o:p> </o:p></span></div><div style="margin-top: 0cm; margin-right: 0cm; margin-bottom: 0.0001pt; margin-left: 0cm; font-size: 11pt; font-family: Calibri, sans-serif; "><span style="font-size: 10pt; font-family: 'Courier New'; "> File "/usr/lib64/python2.4/logging/__init__.py", line 757, in __init__<o:p></o:p></span></div><div style="margin-top: 0cm; margin-right: 0cm; margin-bottom: 0.0001pt; margin-left: 0cm; font-size: 11pt; font-family: Calibri, sans-serif; "><span style="font-size: 10pt; font-family: 'Courier New'; "> stream = open(filename, mode)<o:p></o:p></span></div><div style="margin-top: 0cm; margin-right: 0cm; margin-bottom: 0.0001pt; margin-left: 0cm; font-size: 11pt; font-family: Calibri, sans-serif; "><span style="font-size: 10pt; font-family: 'Courier New'; "><o:p> </o:p></span></div><div style="margin-top: 0cm; margin-right: 0cm; margin-bottom: 0.0001pt; margin-left: 0cm; font-size: 11pt; font-family: Calibri, sans-serif; "><span style="font-size: 10pt; font-family: 'Courier New'; ">IOError: [Errno 13] Permission denied: '/home/David/Downloads/omero_dist/lib/python/omeroweb/../../../var/log/OMEROweb.log'<o:p></o:p></span></div><div style="margin-top: 0cm; margin-right: 0cm; margin-bottom: 0.0001pt; margin-left: 0cm; font-size: 11pt; font-family: Calibri, sans-serif; "><o:p> </o:p></div><div style="margin-top: 0cm; margin-right: 0cm; margin-bottom: 0.0001pt; margin-left: 0cm; font-size: 11pt; font-family: Calibri, sans-serif; "><o:p> </o:p></div><div style="margin-top: 0cm; margin-right: 0cm; margin-bottom: 0.0001pt; margin-left: 0cm; font-size: 11pt; font-family: Calibri, sans-serif; ">I used to be able to connect with the desktop clients but now this is no longer working either. I don’t think that the omero is starting properly.<o:p></o:p></div><div style="margin-top: 0cm; margin-right: 0cm; margin-bottom: 0.0001pt; margin-left: 0cm; font-size: 11pt; font-family: Calibri, sans-serif; "><o:p> </o:p></div><div style="margin-top: 0cm; margin-right: 0cm; margin-bottom: 0.0001pt; margin-left: 0cm; font-size: 11pt; font-family: Calibri, sans-serif; ">Does anyone have any advice on troubleshooting this problem? I seem to be going around in circles (ever increasing ones!)<o:p></o:p></div><div style="margin-top: 0cm; margin-right: 0cm; margin-bottom: 0.0001pt; margin-left: 0cm; font-size: 11pt; font-family: Calibri, sans-serif; "><o:p> </o:p></div><div style="margin-top: 0cm; margin-right: 0cm; margin-bottom: 0.0001pt; margin-left: 0cm; font-size: 11pt; font-family: Calibri, sans-serif; "><o:p> </o:p></div><div style="margin-top: 0cm; margin-right: 0cm; margin-bottom: 0.0001pt; margin-left: 0cm; font-size: 11pt; font-family: Calibri, sans-serif; "><o:p> </o:p></div><div style="margin-top: 0cm; margin-right: 0cm; margin-bottom: 0.0001pt; margin-left: 0cm; font-size: 11pt; font-family: Calibri, sans-serif; ">Regards<o:p></o:p></div><div style="margin-top: 0cm; margin-right: 0cm; margin-bottom: 0.0001pt; margin-left: 0cm; font-size: 11pt; font-family: Calibri, sans-serif; "><o:p> </o:p></div><div style="margin-top: 0cm; margin-right: 0cm; margin-bottom: 0.0001pt; margin-left: 0cm; font-size: 11pt; font-family: Calibri, sans-serif; "><span style="font-size: 10pt; font-family: Times, serif; color: rgb(0, 18, 125); "> </span><span style="font-size: 10pt; font-family: Arial, sans-serif; "><o:p></o:p></span></div><div><div style="margin-top: 0cm; margin-right: 0cm; margin-bottom: 0.0001pt; margin-left: 0cm; font-size: 11pt; font-family: Calibri, sans-serif; "><span style="font-size: 8.5pt; font-family: Times, serif; color: rgb(0, 18, 125); ">David Strachan<o:p></o:p></span></div><div><div style="margin-top: 0cm; margin-right: 0cm; margin-bottom: 0.0001pt; margin-left: 0cm; font-size: 11pt; font-family: Calibri, sans-serif; "><span style="font-size: 8.5pt; font-family: Times, serif; color: rgb(0, 18, 125); ">The Beatson Institute for Cancer Research<o:p></o:p></span></div></div></div><div><div style="margin-top: 0cm; margin-right: 0cm; margin-bottom: 0.0001pt; margin-left: 0cm; font-size: 11pt; font-family: Calibri, sans-serif; "><span style="font-size: 8.5pt; font-family: Times, serif; color: rgb(0, 18, 125); ">Glasgow G61 1BD</span><span style="font-size: 10pt; font-family: Arial, sans-serif; "><o:p></o:p></span></div></div><div><div style="margin-top: 0cm; margin-right: 0cm; margin-bottom: 0.0001pt; margin-left: 0cm; font-size: 11pt; font-family: Calibri, sans-serif; "><span style="font-size: 8.5pt; font-family: Wingdings; color: rgb(15, 53, 100); ">(</span><span style="font-size: 11.5pt; font-family: Times, serif; color: rgb(15, 53, 100); "> </span><b><span style="font-size: 8.5pt; font-family: Tahoma, sans-serif; color: rgb(15, 53, 100); ">Direct Line</span></b><span style="font-size: 10pt; font-family: Arial, sans-serif; "> </span><span style="font-size: 8.5pt; font-family: Times, serif; color: rgb(0, 18, 125); ">+44 (0) 141 330 6872</span><span style="font-size: 10pt; font-family: Arial, sans-serif; "><o:p></o:p></span></div></div><div><div style="margin-top: 0cm; margin-right: 0cm; margin-bottom: 0.0001pt; margin-left: 0cm; font-size: 11pt; font-family: Calibri, sans-serif; "><span style="font-size: 8.5pt; font-family: Wingdings; color: rgb(15, 53, 100); ">(</span><span style="font-size: 11.5pt; font-family: Times, serif; color: rgb(15, 53, 100); "> </span><b><span style="font-size: 8.5pt; font-family: Tahoma, sans-serif; color: rgb(15, 53, 100); ">Fax </span></b><b><span style="font-size: 8.5pt; font-family: Tahoma, sans-serif; color: rgb(15, 53, 100); "> </span></b><span style="font-size: 8.5pt; font-family: Times, serif; color: rgb(0, 18, 125); ">+44 (0) 141 942 6521</span><span style="font-size: 10pt; font-family: Arial, sans-serif; "><o:p></o:p></span></div></div><div style="margin-top: 0cm; margin-right: 0cm; margin-bottom: 0.0001pt; margin-left: 0cm; font-size: 11pt; font-family: Calibri, sans-serif; "><span style="font-size: 8.5pt; font-family: Wingdings; color: rgb(15, 53, 100); ">*</span><b><span style="font-size: 8.5pt; font-family: Tahoma, sans-serif; color: rgb(15, 53, 100); "> </span></b><b><span style="font-size: 8.5pt; font-family: Tahoma, sans-serif; color: rgb(15, 53, 100); ">E-mail <a href="mailto:d.strachan@beatson.gla.ac.uk" target="_blank" style="color: blue; text-decoration: underline; "><span style="color: blue; ">d.strachan@beatson.gla.ac.uk</span></a></span></b><o:p></o:p></div></div>_______________________________________________<br>ome-users mailing list<br><a href="mailto:ome-users@lists.openmicroscopy.org.uk" style="color: blue; text-decoration: underline; ">ome-users@lists.openmicroscopy.org.uk</a><br><a href="http://lists.openmicroscopy.org.uk/mailman/listinfo/ome-users" style="color: blue; text-decoration: underline; ">http://lists.openmicroscopy.org.uk/mailman/listinfo/ome-users</a></div></blockquote></div><div apple-content-edited="true"> </div><br></div></body></html>