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Hi Peter,<div><br></div><div>Yep I know exactly what that is! *g*</div><div><br></div><div>It's a problem with permissions basically. The importer has a local history database located in the user's home directly <look in ~/omero/> and the user account needs to be able to get an "exclusive lock" on one of the files in that folder. There's a few ways to fix the problem.</div><div><br></div><div>First of all make sure there isn't an old history300.lck file in your user's omero folder, its possible that one was created and not deleted somehow.</div><div><br></div><div>If that doesn't work, try one if these options:</div><div><br></div><div>1. Wait for the new release. I have a fix for this problem due out very shortly - should be available in a week or two</div><div>2. Make sure the users permissions allow them to get an exclusive lock on the files in their home directly</div><div>3. If neither of those options are possible, (and you're on a linux or macintosh system), you can temporarily work around this problem by creating a symbolic link in the user's directory which points to a location they do have permissions to. For example:</div><div><br></div><div> cd ~</div><div> mkdir /tmp/omero</div><div> ln -s /tmp/omero omero</div><div><br></div><div>Using 'tmp/omero' for the omero folder isn't by any means an ideal situation as there's no guarantee the user's history (and other omero preferences) will be maintained between reboots, but it will get you up and running until the fix is out. Just remember that if you *do* plan on using a symbolic link delete it once the new version comes out!</div><div><br></div><div>I hope that helps, let me know if you need any further help.</div><div><br></div><div>Cheers,</div><div><br></div><div><div> <span class="Apple-style-span" style="border-collapse: separate; border-spacing: 0px 0px; color: rgb(0, 0, 0); font-family: Helvetica; font-size: 12px; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; text-align: auto; -khtml-text-decorations-in-effect: none; text-indent: 0px; -apple-text-size-adjust: auto; text-transform: none; orphans: 2; white-space: normal; widows: 2; word-spacing: 0px; "><div>Brian Loranger</div><div>Software Developer, Open Microscopy Environment</div><div>Division of Gene Regulation and Expression</div><div>University of Dundee</div><div><br class="khtml-block-placeholder"></div><br class="Apple-interchange-newline"></span> </div><br><div><div>On 25 Aug 2008, at 16:57, Peter McKenney wrote:</div><br class="Apple-interchange-newline"><blockquote type="cite"><div style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; ">Hello again,</div><div style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; min-height: 14px; "><br></div><div style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; ">I was able to get into insight, but every time I try to start up</div><div style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; ">importer I get a Warning window that says:</div><div style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; min-height: 14px; "><br></div><div style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; ">'We were not able to connect to the history DB. Make sure you do not</div><div style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; ">have a second importer running and try again.'</div><div style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; min-height: 14px; "><br></div><div style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; ">Any ideas?</div><div style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; min-height: 14px; "><br></div><div style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; ">Thanks,</div><div style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; min-height: 14px; "><br></div><div style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; ">Peter.</div><div style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; ">_______________________________________________</div><div style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; ">ome-users mailing list</div><div style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; "><a href="mailto:ome-users@lists.openmicroscopy.org.uk">ome-users@lists.openmicroscopy.org.uk</a></div><div style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; "><a href="http://lists.openmicroscopy.org.uk/mailman/listinfo/ome-users">http://lists.openmicroscopy.org.uk/mailman/listinfo/ome-users</a></div> </blockquote></div><br></div></body></html>