[ome-users] OME.insight not working after upgrade
unai_lorenzo at ehu.es
unai_lorenzo at ehu.es
Fri Dec 5 09:19:09 GMT 2014
Hi Josh,
I can login using bin\omero login localhost (both as root and as a
"normal" user).
I can also ping successfully the server IP address from the client PC.
Many thanks,
Unai
Josh Moore <josh at glencoesoftware.com> escribió:
> Hi Unai,
>
> from the log it most looks like insight cannot reach the server at all, as
> if the port were not available. I assume you have access to the server and
> could attempt trying to login with:
>
> bin\omero login localhost
>
> Cheers,
> ~Josh.
>
>
> On Thu, Dec 4, 2014 at 12:11 PM, <unai_lorenzo at ehu.es> wrote:
>
>> Hi Kenny,
>>
>> I'm currently using OMERO.clients-5.0.6-ice35-b53.win pltaform. Before
>> the upgrade I was using OMERO.clients-5.0.5-ice35-b47.win, and this one
>> doesn't work after the upgrade either.
>>
>> Please find attached the client log file. I hope it helps!
>>
>> Best regards,
>> Unai
>>
>>
>> "Kenneth Gillen (Staff)" <k.h.gillen at dundee.ac.uk> escribió:
>>
>> Hi Unai,
>>>
>>> Could you please send us your insight client log file, as well as letting
>>> us know which platform client you are using?
>>>
>>> See ŒClient logs¹ at
>>> http://www.openmicroscopy.org/site/support/faq/omero/how-do-
>>> i-send-log-file
>>> s
>>>
>>> I would doubt that there is anything sensitive in that log file, but worth
>>> a quick scan before sending to the list.
>>>
>>> Many thanks,
>>>
>>> Kenny
>>>
>>> --
>>>
>>> Kenneth Gillen
>>>
>>>
>>> OME System Administrator
>>>
>>> Wellcome Trust Centre for Gene Regulation & Expression
>>> College of Life Sciences
>>> MSI/WTB/JBC Complex
>>> University of Dundee
>>> Dow Street
>>> Dundee DD1 5EH
>>> United Kingdom
>>>
>>> Tel: +44 (0) 1382 386364
>>> Skype: kennethgillen
>>>
>>> http://www.twitter.com/openmicroscopy
>>>
>>>
>>>
>>>
>>>
>>>
>>> On 03/12/2014 16:06, "unai_lorenzo at ehu.es" <unai_lorenzo at ehu.es> wrote:
>>>
>>>
>>>> Dear OME users,
>>>>
>>>> I have just upgraded OMERO server from version 5.0.5 to 5.0.6.
>>>> OMERO.web seems to be working fine.
>>>> I could log in as root and check the data:
>>>>
>>>> ============================================================
>>>> ==============
>>>> ======
>>>> OMERO Diagnostics 5.0.6-ice35-b53
>>>> ============================================================
>>>> ==============
>>>> ======
>>>>
>>>> Commands: java -version 1.7.0 (/usr/bin/java)
>>>> Commands: python -V 2.7.6 (/usr/bin/python)
>>>> Commands: icegridnode --version 3.5.1
>>>> (/usr/bin/icegridnode)
>>>> Commands: icegridadmin --version 3.5.1
>>>> (/usr/bin/icegridadmin)
>>>> Commands: psql --version 9.3.5 (/usr/bin/psql)
>>>>
>>>> Server: icegridnode running
>>>> Server: Blitz-0 active (pid = 2779, enabled)
>>>> Server: DropBox active (pid = 2791, enabled)
>>>> Server: FileServer active (pid = 2795, enabled)
>>>> Server: Indexer-0 active (pid = 2803, enabled)
>>>> Server: MonitorServer active (pid = 2814, enabled)
>>>> Server: OMERO.Glacier2 active (pid = 2801, enabled)
>>>> Server: OMERO.IceStorm active (pid = 2826, enabled)
>>>> Server: PixelData-0 active (pid = 2802, enabled)
>>>> Server: Processor-0 active (pid = 2820, enabled)
>>>> Server: Tables-0 active (pid = 2823, enabled)
>>>> Server: TestDropBox inactive (enabled)
>>>>
>>>> OMERO: SSL port 4064
>>>> OMERO: TCP port 4063
>>>>
>>>> Log dir: /home/omero/OMERO.server-5.0.6-ice35-b53/var/log exists
>>>>
>>>> Log files: Blitz-0.log 1.0 MB errors=5
>>>> warnings=49
>>>> Log files: DropBox.log 6.0 KB errors=1
>>>> warnings=1
>>>> Log files: FileServer.log 0.0 KB
>>>> Log files: Indexer-0.log 7.0 KB
>>>> Log files: MonitorServer.log 4.0 KB
>>>> Log files: OMEROweb.log 60.0 KB errors=5
>>>> warnings=12
>>>> Log files: OMEROweb_request.log 0.0 KB
>>>> Log files: PixelData-0.log 9.0 KB
>>>> Log files: Processor-0.log 4.0 KB
>>>> Log files: Tables-0.log 4.0 KB errors=0
>>>> warnings=1
>>>> Log files: TestDropBox.log n/a
>>>> Log files: master.err 4.0 KB errors=0
>>>> warnings=3
>>>> Log files: master.out 0.0 KB
>>>> Log files: Total size 1.61 MB
>>>>
>>>>
>>>> Environment:OMERO_HOME=(unset)
>>>> Environment:OMERO_NODE=(unset)
>>>> Environment:OMERO_MASTER=(unset)
>>>> Environment:OMERO_TEMPDIR=(unset)
>>>> Environment:PATH=/usr/local/sbin:/usr/local/bin:/usr/sbin:
>>>> /usr/bin:/sbin:/
>>>> bin
>>>> Environment:PYTHONPATH=(unset)
>>>> Environment:ICE_HOME=(unset)
>>>> Environment:LD_LIBRARY_PATH=(unset)
>>>> Environment:DYLD_LIBRARY_PATH=(unset)
>>>>
>>>> OMERO data dir: '/home/omero/OMERO'Exists? TrueIs writable? True
>>>> OMERO temp dir: '/home/omero/omero/tmp'Exists? TrueIs writable? True
>>>> (Size: 0)
>>>> OMERO.web status... [RUNNING] (PID 3060)
>>>>
>>>>
>>>> Unfortunately OMERO.insight-5.0.6-ice35-b53 doesn't work using the
>>>> same settings (server IP address, username and password) I've been
>>>> using for OMERO.insight-5.0.5.
>>>>
>>>> Can anybody help me with this issue?
>>>> Many thanks in advance!
>>>>
>>>> Best regards,
>>>> Unai
>>>>
>>>> _______________________________________________
>>>> ome-users mailing list
>>>> ome-users at lists.openmicroscopy.org.uk
>>>> http://lists.openmicroscopy.org.uk/mailman/listinfo/ome-users
>>>>
>>>
>>>
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>>
>>
>>
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>>
>
> Esta cabecera ha sido añadida automáticamente por la Vicegerencia de las TIC:
> --------------------------------------------------------------------------------
> ATENCION!! Este correo contiene la palabra "contraseña" y puede
> tratarse de un fraude.
> No proporcione nunca sus credenciales por correo electrónico.
> Si tiene alguna duda consulte con el CAU (154400).
> UPV/EHU, Vicegerencia de las TIC
>
> ERNE!! Mezu honek "contraseña" hitza dauka eta iruzurrezko mezua
> izan daiteke.
> Ez eman inoiz zure pasahitza posta elektronikoaren bidez.
> Zalantzarik izanez gero deitu BAZren telefonora (154400)
> UPV/EHU, IKT Gerenteordetza
> --------------------------------------------------------------------------------
> ·
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