[ome-users] omero Insight network down

[S Simard]

On 07/15/2013 04:40 PM, Philippe Mailly wrote:
> Hi,
>
> I have installed a lot of Omero insight clients on different machines 
> with different OS (mac Os X, linux, windows 7) with success. However, 
> all Windows XP machines give the same error message :
> the network is down the application will shut down in x min
>
> I have on the same network machines on Windows 7, Ubuntu or Mac Os X  
> which can connect to our OMERO server. Of course the machine is 
> connected to the network and I can connect to the OMERO server via the 
> web service ????
>
> Could some body have a solution or explanation.
>
>
> Philippe

Hi Philippe,

I am not sure which version you are using, but fyi we are experiencing a 
similar problem whilst running OMERO 5 
(OMERO.server-5.0.0-beta1-ice34-b3470 / 
OMERO.clients-5.0.0-beta1-ice34-b3470.win.zip - Windows7-64 - Java 
1.7_011-b21).
For what it's worth, you might be able to work around it with "ipconfig 
/renew". I am adding the stack trace below for future reference.

java.lang.Exception: org.openmicroscopy.shoola.env.data.DSOutOfServiceException: network is down but connector required
	at org.openmicroscopy.shoola.env.data.OMEROGateway.getConnector(OMEROGateway.java:1485)
	at org.openmicroscopy.shoola.env.data.OMEROGateway.getUserImages(OMEROGateway.java:2509)
	at org.openmicroscopy.shoola.env.data.OmeroDataServiceImpl.getExperimenterImages(OmeroDataServiceImpl.java:283)
	at org.openmicroscopy.shoola.env.data.views.calls.DMRefreshLoader.retrieveData(DMRefreshLoader.java:140)
	at org.openmicroscopy.shoola.env.data.views.calls.DMRefreshLoader.access$100(DMRefreshLoader.java:73)
	at org.openmicroscopy.shoola.env.data.views.calls.DMRefreshLoader$1.doCall(DMRefreshLoader.java:214)
	at org.openmicroscopy.shoola.env.data.views.BatchCall.doStep(BatchCall.java:144)
	at org.openmicroscopy.shoola.util.concur.tasks.CompositeTask.doStep(CompositeTask.java:226)
	at org.openmicroscopy.shoola.env.data.views.CompositeBatchCall.doStep(CompositeBatchCall.java:126)
	at org.openmicroscopy.shoola.util.concur.tasks.ExecCommand.exec(ExecCommand.java:165)
	at org.openmicroscopy.shoola.util.concur.tasks.ExecCommand.run(ExecCommand.java:276)
	at org.openmicroscopy.shoola.util.concur.tasks.AsyncProcessor$Runner.run(AsyncProcessor.java:91)
	at java.lang.Thread.run(Unknown Source)

	at org.openmicroscopy.shoola.env.ui.UserNotifierImpl.showErrorDialog(UserNotifierImpl.java:190)
	at org.openmicroscopy.shoola.env.ui.UserNotifierImpl.notifyError(UserNotifierImpl.java:292)
	at org.openmicroscopy.shoola.env.ui.UserNotifierImpl.notifyError(UserNotifierImpl.java:258)
	at org.openmicroscopy.shoola.agents.treeviewer.DataBrowserLoader.handleException(DataBrowserLoader.java:148)
	at org.openmicroscopy.shoola.env.data.events.DSCallAdapter.eventFired(DSCallAdapter.java:84)
	at org.openmicroscopy.shoola.env.data.views.BatchCallMonitor$1.run(BatchCallMonitor.java:124)
	at java.awt.event.InvocationEvent.dispatch(Unknown Source)
	at java.awt.EventQueue.dispatchEventImpl(Unknown Source)
	at java.awt.EventQueue.access$200(Unknown Source)
	at java.awt.EventQueue$3.run(Unknown Source)
	at java.awt.EventQueue$3.run(Unknown Source)
	at java.security.AccessController.doPrivileged(Native Method)
	at java.security.ProtectionDomain$1.doIntersectionPrivilege(Unknown Source)
	at java.awt.EventQueue.dispatchEvent(Unknown Source)
	at java.awt.EventDispatchThread.pumpOneEventForFilters(Unknown Source)
	at java.awt.EventDispatchThread.pumpEventsForFilter(Unknown Source)
	at java.awt.EventDispatchThread.pumpEventsForHierarchy(Unknown Source)
	at java.awt.EventDispatchThread.pumpEvents(Unknown Source)
	at java.awt.EventDispatchThread.pumpEvents(Unknown Source)
	at java.awt.EventDispatchThread.run(Unknown Source)


Sebastien