[ome-users] Fwd: OMERO.server4.4.4 Settings Configuration (Could not import omero.cli! No module named Ice)
UNAI LORENZO SIERRA
ulorenzo001 at ikasle.ehu.es
Tue Dec 4 12:55:20 GMT 2012
Hi Blazej,
Thanks for your help, but it didn't work.
I set AdmOmero as the log on user, but I still get the same error.
Please, find attached the screenshot with the System Symbol and
OMERO.master properties.
Thanks for your help,
Unai
Blazej Pindelski <b.pindelski at dundee.ac.uk> escribió:
> Hi Unai,
>
> Looking at the discussion, I saw you were using the AdmOmero user.
> Could you make sure that this user is also configured as the Log On
> user in the OMERO.master service properties? Please see attached
> screenshot (second tab says "Log On").
>
> [cid:d342b3f5-84f9-4193-a67e-323d257dc6eb at eurprd04.prod.outlook.com]
>
>
> --
> Blazej Pindelski
> Software Developer
> Open Microscopy Environment
> http://www.openmicroscopy.org
>
> On 28 Nov 2012, at 16:21, UNAI LORENZO SIERRA wrote:
>
>> Hi Blazej,
>>
>> My operating System is Windows Server Standard (Service Pack 2).
>> Do not hesitate to contact me in case you need more information.
>>
>> Thanks,
>> Unai
>>
>>
>> Blazej Pindelski <b.pindelski at dundee.ac.uk> escribió:
>>
>>> Hi Unai,
>>>
>>> We are conducting further investigations into your issue. It would
>>> be helpful to know the exact version
>>> of your operating system.
>>>
>>> Regards,
>>> --
>>> Blazej Pindelski
>>> Software Developer
>>> Open Microscopy Environment
>>> http://www.openmicroscopy.org
>>>
>>> On 27 Nov 2012, at 09:41, UNAI LORENZO SIERRA wrote:
>>>
>>>>
>>>> Hi Blazej,
>>>>
>>>> Thanks for your tip, but it didn't work either:
>>>>
>>>>
>>>> O:\omero_dist>bin\\omero admin diagnostics
>>>>
>>>> ================================================================================
>>>>
>>>> OMERO Diagnostics 4.4.4-ice34-b3099
>>>> ================================================================================
>>>>
>>>>
>>>> WARNING:omero.util.UpgradeCheck:UPGRADE AVAILABLE:Please upgrade
>>>> to 4.4.5 See ht
>>>> tp://trac.openmicroscopy.org.uk/omero for the latest version
>>>>
>>>> Commands: java -version 1.7.0
>>>> (C:\Windows\system32\java.E
>>>> XE)
>>>> Commands: python -V 2.6.6
>>>> (C:\Python26\python.EXE)
>>>> Commands: icegridnode --version 3.4.2 (C:\Program
>>>> Files\ZeroC\Ice
>>>> -3.4.2\bin\icegridnode.EXE)
>>>> Commands: icegridadmin --version 3.4.2 (C:\Program
>>>> Files\ZeroC\Ice
>>>> -3.4.2\bin\icegridadmin.EXE)
>>>> Commands: psql --version not found
>>>>
>>>> Server: icegridnode not started
>>>>
>>>> Log dir: O:\omero_dist\var\log exists
>>>>
>>>> Log files: Blitz-0.log n/a
>>>> Log files: DropBox.log n/a
>>>> Log files: FileServer.log n/a
>>>> Log files: Indexer-0.log n/a
>>>> Log files: MonitorServer.log n/a
>>>> Log files: OMEROweb.log n/a
>>>> Log files: Processor-0.log n/a
>>>> Log files: Tables-0.log n/a
>>>> Log files: TestDropBox.log n/a
>>>> Log files: Total size 0.00 MB
>>>>
>>>> Error while parsing logs
>>>>
>>>> Environment:OMERO_HOME=(unset)
>>>> Environment:OMERO_NODE=(unset)
>>>> Environment:OMERO_MASTER=(unset)
>>>> Environment:PATH=C:\Python26;C:\Program
>>>> Files\PHP\;C:\Windows\system32;C:\Window
>>>> s;C:\Windows\System32\Wbem;C:\Program
>>>> Files\Intel\DMIX;C:\Windows\System32\Windo
>>>> ws System Resource Manager\bin;C:\Program Files\MySQL\MySQL
>>>> Server 5.1\bin;C:\Pr
>>>> ogram Files\Panda
>>>> Security\WaAgent\Common;C:\Windows\System32\WindowsPowerShell\
>>>> v1.0\;C:\Windows\system32\cmd.exe;C:\Program Files\ZeroC\Ice-3.4.2\bin;
>>>> Environment:ICE_HOME=(unset)
>>>> Environment:LD_LIBRARY_PATH=(unset)
>>>> Environment:DYLD_LIBRARY_PATH=(unset)
>>>>
>>>> OMERO data dir:
>>>> '\\u006359\OmeroData\OMERO<file://\\u006359\OmeroData\OMERO>'
>>>> Exists? True Is writable? Tru
>>>> e
>>>> OMERO.web status... [NOT STARTED]
>>>>
>>>> O:\omero_dist>bin\omero admin start
>>>> No descriptor given. Using etc\grid\windefault.xml
>>>> [SC] StartService ERROR 1053:
>>>>
>>>> El servicio no respondió a tiempo a la solicitud de inicio o de control.
>>>>
>>>> Waiting on startup. Use CTRL-C to exit
>>>> ..Cancelled
>>>> ¿Desea terminar el trabajo por lotes (S/N)? S
>>>>
>>>>
>>>>
>>>> Regards,
>>>> Unai
>>>>
>>>>
>>>>
>>>> Blazej Pindelski <b.pindelski at dundee.ac.uk> escribió:
>>>>
>>>>> Hi Unai,
>>>>>
>>>>> One thing I found during local testing is that on Windows it is
>>>>> important to use the UNC format when supplying
>>>>> the omero.data.dir path. If O:\ is a network drive mapped to the
>>>>> O: drive letter in Windows, the UNC format would be
>>>>> \\server_name\share_name\OMERO<file://\\server_name\share_name\OMERO>
>>>>> (as an example) instead of O:\OMERO.
>>>>>
>>>>> Regards,
>>>>> Blazej
>>>>>
>>>>>> > Hi Josh,
>>>>>> >
>>>>>> > I made a last attempt to start the server: I added a
>>>>>> permission for 'LocalService' (In Spanish, Servicio Local) to
>>>>>> access to O:\ and P:\ folders. Please, take a look at the
>>>>>> attached screenshot.
>>>>>> >
>>>>>> > But it's not possible to start the service yet, I still get
>>>>>> the ERROR 1053.
>>>>>> >
>>>>>> > I believe that it's not a permission error, there must be
>>>>>> something else...
>>>>>> >
>>>>>> > Any guess?
>>>>>> >
>>>>>> > Thanks,
>>>>>> > Unai
>>>>>> >
>>>>>> >
>>>>>> >
>>>>>> > Josh Moore <josh at glencoesoftware.com> escribió:
>>>>>> >
>>>>>> >> Thanks, Unai. I'll keep you posted. Would you mind trying
>>>>>> (one more time):
>>>>>> >>
>>>>>> >>> bin\omero admin restart
>>>>>> >>
>>>>>> >> Just to make sure that the service didn't leave something running?
>>>>>> >>
>>>>>> >> Thanks,
>>>>>> >> ~J.
>>>>>> >>
>>>>>> >>
>>>>>> >> On Nov 26, 2012, at 2:43 PM, UNAI LORENZO SIERRA wrote:
>>>>>> >>
>>>>>> >>>
>>>>>> >>> Hi Josh,
>>>>>> >>>
>>>>>> >>> I'm still having the same problem after setting the password:
>>>>>> >>>
>>>>>> >>>
>>>>>> >>> O:\omero_dist>echo Logging in user for service:
>>>>>> %USERDOMAIN%\%USERNAME%
>>>>>> >>> Logging in user for service: U006359\AdmOmero
>>>>>> >>>
>>>>>> >>> O:\omero_dist>python bin\omero config set
>>>>>> omero.windows.user %USERDOMAIN%\%USERN
>>>>>> >>> AME%
>>>>>> >>>
>>>>>> >>> O:\omero_dist>python bin\omero config set
>>>>>> omero.windows.pass "Omero2012"
>>>>>> >>>
>>>>>> >>> O:\omero_dist>bin\omero admin start
>>>>>> >>> No descriptor given. Using etc\grid\windefault.xml
>>>>>> >>> [SC] StartService ERROR 1053:
>>>>>> >>>
>>>>>> >>> El servicio no respondió a tiempo a la solicitud de inicio
>>>>>> o de control.
>>>>>> >>>
>>>>>> >>> Waiting on startup. Use CTRL-C to exit
>>>>>> >>> .Cancelled
>>>>>> >>> ¿Desea terminar el trabajo por lotes (S/N)? S
>>>>>> >>>
>>>>>> >>>
>>>>>> >>> Please, let me know when you finish the instructions and I
>>>>>> will try to start the server again.
>>>>>> >>>
>>>>>> >>>
>>>>>> >>> Thanks for your help,
>>>>>> >>> Unai
>>>>>> >>>
>>>>>> >>>
>>>>>> >>> Josh Moore <josh at glencoesoftware.com> escribió:
>>>>>> >>>
>>>>>> >>>>
>>>>>> >>>> On Nov 26, 2012, at 1:24 PM, UNAI LORENZO SIERRA wrote:
>>>>>> >>>>>
>>>>>> >>>>> Dear Josh,
>>>>>> >>>>
>>>>>> >>>> Hi Unai,
>>>>>> >>>>
>>>>>> >>>>> After reconfiguring all the parameters you suggested, the
>>>>>> command 'bin/omero admin start' still returns the same error.
>>>>>> >>>>>
>>>>>> >>>>>
>>>>>> >>>>> O:\omero_dist>echo Logging in user for service:
>>>>>> %USERDOMAIN%\%USERNAME%
>>>>>> >>>>> Logging in user for service: U006359\AdmOmero
>>>>>> >>>>>
>>>>>> >>>>> O:\omero_dist>python bin\omero config set
>>>>>> omero.windows.user %USERDOMAIN%\%USERN
>>>>>> >>>>> AME%
>>>>>> >>>>>
>>>>>> >>>>> O:\omero_dist>python bin\omero config set
>>>>>> omero.windows.pass "%PASSWORD%"
>>>>>> >>>>
>>>>>> >>>> Sorry for not explaining this bit, but the PASSWORD
>>>>>> environment variable is set via the script:
>>>>>> >>>>
>>>>>> >>>> if "x%PASSWORD%" == "x" (SET /P PASSWORD=Password:)
>>>>>> >>>>
>>>>>> >>>> You will need to pass in the actual password for user "AdmOmero".
>>>>>> >>>>
>>>>>> >>>>
>>>>>> >>>>> O:\omero_dist> bin\omero admin start
>>>>>> >>>>> No descriptor given. Using etc\grid\windefault.xml
>>>>>> >>>>> [SC] StartService ERROR 1053:
>>>>>> >>>>>
>>>>>> >>>>> El servicio no respondió a tiempo a la solicitud de
>>>>>> inicio o de control.
>>>>>> >>>>>
>>>>>> >>>>> Waiting on startup. Use CTRL-C to exit
>>>>>> >>>>> ..Cancelled
>>>>>> >>>>> ¿Desea terminar el trabajo por lotes (S/N)? s
>>>>>> >>>>>
>>>>>> >>>>>
>>>>>> >>>>> Should I try to add manually a permission for 'NT
>>>>>> AUTHORITY\LocalService'?
>>>>>> >>>>>
>>>>>> >>>>> If so, I would appreciate all the explanations you could
>>>>>> give me, because I don't really want to start "playing" with
>>>>>> the permissions of the folders...
>>>>>> >>>>
>>>>>> >>>> We are updating the docs now with instructions on
>>>>>> re-configuring the folders and can let you know when they are
>>>>>> done.
>>>>>> >>>>
>>>>>> >>>>
>>>>>> >>>> Cheers,
>>>>>> >>>> ~Josh.
>>>>>> >>>>
>>>>>> >>>>
>>>>>> >>>>> Thanks,
>>>>>> >>>>> Unai
>>>>>> >>>>>
>>>>>> >>>>>
>>>>>> >>>>> Josh Moore <josh at glencoesoftware.com> escribió:
>>>>>> >>>>>
>>>>>> >>>>>>
>>>>>> >>>>>> On Nov 26, 2012, at 10:42 AM, UNAI LORENZO SIERRA wrote:
>>>>>> >>>>>>
>>>>>> >>>>>>>
>>>>>> >>>>>>> Hi Josh,
>>>>>> >>>>>>
>>>>>> >>>>>> Hi Unai,
>>>>>> >>>>>>
>>>>>> >>>>>>> Please find attached an image with all the permissions
>>>>>> for O:\ and P:\ folders.
>>>>>> >>>>>>>
>>>>>> >>>>>>> As you can see, all the objects have total control over
>>>>>> both folders. Should I also add "NT AUTHORITY\LocalService"
>>>>>> manually, to start the server?
>>>>>> >>>>>>
>>>>>> >>>>>> That is certainly one option, and a fine one.
>>>>>> Alternatively, you can configure your installation to use your
>>>>>> AdmOmero user. We do this for testing. Our test script [1] runs:
>>>>>> >>>>>>
>>>>>> >>>>>> echo Logging in user for service: %USERDOMAIN%\%USERNAME%
>>>>>> >>>>>>
>>>>>> >>>>>> which prints:
>>>>>> >>>>>>
>>>>>> >>>>>> Logging in user for service: WIN2K3\omero
>>>>>> >>>>>>
>>>>>> >>>>>> Then we execute:
>>>>>> >>>>>>
>>>>>> >>>>>> python bin\omero config set omero.windows.user
>>>>>> %USERDOMAIN%\%USERNAME%
>>>>>> >>>>>> python bin\omero config set omero.windows.pass "%PASSWORD%"
>>>>>> >>>>>>
>>>>>> >>>>>> At which point, LocalService will no longer be used. You
>>>>>> will need to make sure that AdmOmero has permissions to launch
>>>>>> services, etc. but that should be clear if `bin\omero admin
>>>>>> start` fails after this configuration.
>>>>>> >>>>>>
>>>>>> >>>>>> Cheers,
>>>>>> >>>>>> ~Josh
>>>>>> >>>>>>
>>>>>> >>>>>> [1]
>>>>>> https://github.com/openmicroscopy/openmicroscopy/tree/develop/docs/QUICKSTART.bat
>>>>>> >>>>>>
>>>>>> >>>>>>
>>>>>> >>>>>>
>>>>>> >>>>>>> Thanks,
>>>>>> >>>>>>> Unai
>>>>>> >>>>>>>
>>>>>> >>>>>>>
>>>>>> >>>>>>> Josh Moore <josh at glencoesoftware.com> escribió:
>>>>>> >>>>>>>
>>>>>> >>>>>>>>
>>>>>> >>>>>>>> On Nov 23, 2012, at 6:09 PM, UNAI LORENZO SIERRA wrote:
>>>>>> >>>>>>>>
>>>>>> >>>>>>>>>
>>>>>> >>>>>>>>> Hi Josh,
>>>>>> >>>>>>>>
>>>>>> >>>>>>>>
>>>>>> >>>>>>>> Hi Unai,
>>>>>> >>>>>>>>
>>>>>> >>>>>>>>> I can't start the service, I got the same previous error.
>>>>>> >>>>>>>>> Something is definitely wrong with the OMERO.master
>>>>>> service: I tried to initialize it manually but it didn't
>>>>>> succeed either.
>>>>>> >>>>>>>>
>>>>>> >>>>>>>> I would think we're now back to the situation we were
>>>>>> in before. What are the permissions on O:\ and P:\ for "NT
>>>>>> AUTHORITY\LocalService"?
>>>>>> >>>>>>>>
>>>>>> >>>>>>>> Cheers,
>>>>>> >>>>>>>> ~Josh.
>>>>>> >>>>>>>>
>>>>>> >>>>>>>>
>>>>>> >>>>>>>>> Please, find attached the screenshot of the service error.
>>>>>> >>>>>>>>>
>>>>>> >>>>>>>>> I hope it helps.
>>>>>> >>>>>>>>>
>>>>>> >>>>>>>>>
>>>>>> >>>>>>>>> Thanks,
>>>>>> >>>>>>>>> Unai
>>>>>> >>>>>>>>>
>>>>>> >>>>>>>>>
>>>>>> >>>>>>>>>
>>>>>> >>>>>>>>> Josh Moore <josh at glencoesoftware.com> escribió:
>>>>>> >>>>>>>>>
>>>>>> >>>>>>>>>>
>>>>>> >>>>>>>>>> On Nov 23, 2012, at 4:55 PM, UNAI LORENZO SIERRA wrote:
>>>>>> >>>>>>>>>>
>>>>>> >>>>>>>>>>> Hi Josh,
>>>>>> >>>>>>>>>>
>>>>>> >>>>>>>>>> Hi Unai,
>>>>>> >>>>>>>>>>
>>>>>> >>>>>>>>>>> Since I was having problems with all the
>>>>>> permissions I uninstalled all the prerequisites and, after
>>>>>> that, installed them again as an administrator.
>>>>>> >>>>>>>>>>>
>>>>>> >>>>>>>>>>> I believe that something went wrong, because I
>>>>>> can't populate the database using SQL Shell:
>>>>>> >>>>>>>>>>>
>>>>>> >>>>>>>>>>> Server [localhost]:
>>>>>> >>>>>>>>>>> Database [postgres]: omero_database
>>>>>> >>>>>>>>>>> Port [5432]:
>>>>>> >>>>>>>>>>> Username [postgres]: db_user
>>>>>> >>>>>>>>>>> Contrase±a para usuario db_user:
>>>>>> >>>>>>>>>>> psql (9.2.1)
>>>>>> >>>>>>>>>>> ADVERTENCIA: El código de página de la consola
>>>>>> (850) difiere del código
>>>>>> >>>>>>>>>>> de página de Windows (1252).
>>>>>> >>>>>>>>>>> Los caracteres de 8 bits pueden funcionar
>>>>>> incorrectamente.
>>>>>> >>>>>>>>>>> Vea la página de referencia de psql «Notes
>>>>>> for Windows users»
>>>>>> >>>>>>>>>>> para obtener más detalles.
>>>>>> >>>>>>>>>>> Digite «help» para obtener ayuda.
>>>>>> >>>>>>>>>>>
>>>>>> >>>>>>>>>>> omero_database=> \i O:\omero_dist\OMERO4.4__0.sql
>>>>>> >>>>>>>>>>> O:: Invalid argument
>>>>>> >>>>>>>>>>
>>>>>> >>>>>>>>>> This looks primarily like a slash handling issue. Try:
>>>>>> >>>>>>>>>>
>>>>>> >>>>>>>>>> \i 'O:\\omero_dist\\OMERO4.4__0.sql'
>>>>>> >>>>>>>>>>
>>>>>> >>>>>>>>>> And then try to start the server again if the
>>>>>> command succeeds.
>>>>>> >>>>>>>>>>
>>>>>> >>>>>>>>>> Cheers,
>>>>>> >>>>>>>>>> ~Josh.
>>>>>> >>>>>>>>>>
>>>>>> >>>>>>>>>>
>>>>>> >>>>>>>>>>> This is the otput of 'admin diagnostics':
>>>>>> >>>>>>>>>>>
>>>>>> >>>>>>>>>>>
>>>>>> >>>>>>>>>>> O:\omero_dist>bin\omero admin diagnostics
>>>>>> >>>>>>>>>>>
>>>>>> >>>>>>>>>>>
>>>>>> ================================================================================
>>>>>> >>>>>>>>>>>
>>>>>> >>>>>>>>>>> OMERO Diagnostics 4.4.4-ice34-b3099
>>>>>> >>>>>>>>>>>
>>>>>> ================================================================================
>>>>>> >>>>>>>>>>>
>>>>>> >>>>>>>>>>>
>>>>>> >>>>>>>>>>> WARNING:omero.util.UpgradeCheck:UPGRADE
>>>>>> AVAILABLE:Please upgrade to 4.4.5 See ht
>>>>>> >>>>>>>>>>> tp://trac.openmicroscopy.org.uk/omero for the latest version
>>>>>> >>>>>>>>>>>
>>>>>> >>>>>>>>>>> Commands: java -version 1.7.0
>>>>>> (C:\Windows\system32\java.E
>>>>>> >>>>>>>>>>> XE)
>>>>>> >>>>>>>>>>> Commands: python -V 2.6.6
>>>>>> (C:\Python26\python.EXE)
>>>>>> >>>>>>>>>>> Commands: icegridnode --version 3.4.2
>>>>>> (C:\Program Files\ZeroC\Ice
>>>>>> >>>>>>>>>>> -3.4.2\bin\icegridnode.EXE)
>>>>>> >>>>>>>>>>> Commands: icegridadmin --version 3.4.2
>>>>>> (C:\Program Files\ZeroC\Ice
>>>>>> >>>>>>>>>>> -3.4.2\bin\icegridadmin.EXE)
>>>>>> >>>>>>>>>>> Commands: psql --version not found
>>>>>> >>>>>>>>>>>
>>>>>> >>>>>>>>>>> Server: icegridnode not started
>>>>>> >>>>>>>>>>>
>>>>>> >>>>>>>>>>> Log dir: O:\omero_dist\var\log exists
>>>>>> >>>>>>>>>>>
>>>>>> >>>>>>>>>>> Log files: Blitz-0.log n/a
>>>>>> >>>>>>>>>>> Log files: DropBox.log n/a
>>>>>> >>>>>>>>>>> Log files: FileServer.log n/a
>>>>>> >>>>>>>>>>> Log files: Indexer-0.log n/a
>>>>>> >>>>>>>>>>> Log files: MonitorServer.log n/a
>>>>>> >>>>>>>>>>> Log files: OMEROweb.log n/a
>>>>>> >>>>>>>>>>> Log files: Processor-0.log n/a
>>>>>> >>>>>>>>>>> Log files: Tables-0.log n/a
>>>>>> >>>>>>>>>>> Log files: TestDropBox.log n/a
>>>>>> >>>>>>>>>>> Log files: Total size 0.00 MB
>>>>>> >>>>>>>>>>>
>>>>>> >>>>>>>>>>> Error while parsing logs
>>>>>> >>>>>>>>>>>
>>>>>> >>>>>>>>>>> Environment:OMERO_HOME=(unset)
>>>>>> >>>>>>>>>>> Environment:OMERO_NODE=(unset)
>>>>>> >>>>>>>>>>> Environment:OMERO_MASTER=(unset)
>>>>>> >>>>>>>>>>> Environment:PATH=C:\Python26;C:\Program
>>>>>> Files\PHP\;C:\Windows\system32;C:\Window
>>>>>> >>>>>>>>>>> s;C:\Windows\System32\Wbem;C:\Program
>>>>>> Files\Intel\DMIX;C:\Windows\System32\Windo
>>>>>> >>>>>>>>>>> ws System Resource Manager\bin;C:\Program
>>>>>> Files\MySQL\MySQL Server 5.1\bin;C:\Pr
>>>>>> >>>>>>>>>>> ogram Files\Panda
>>>>>> Security\WaAgent\Common;C:\Windows\System32\WindowsPowerShell\
>>>>>> >>>>>>>>>>> v1.0\;C:\Windows\system32\cmd.exe;C:\Program
>>>>>> Files\ZeroC\Ice-3.4.2\bin;
>>>>>> >>>>>>>>>>> Environment:ICE_HOME=(unset)
>>>>>> >>>>>>>>>>> Environment:LD_LIBRARY_PATH=(unset)
>>>>>> >>>>>>>>>>> Environment:DYLD_LIBRARY_PATH=(unset)
>>>>>> >>>>>>>>>>>
>>>>>> >>>>>>>>>>> OMERO data dir: 'P:\OMERO' Exists? True Is
>>>>>> writable? True
>>>>>> >>>>>>>>>>> OMERO.web status... [NOT STARTED]
>>>>>> >>>>>>>>>>>
>>>>>> >>>>>>>>>>>
>>>>>> >>>>>>>>>>> Thanks again,
>>>>>> >>>>>>>>>>> Unai
>>>>>> >>>>>>>>>>>
>>>>>> >>>>>>>>>>>
>>>>>> >>>>>>>>>>>
>>>>>> >>>>>>>>>>> Josh Moore <josh at glencoesoftware.com> escribió:
>>>>>> >>>>>>>>>>>
>>>>>> >>>>>>>>>>>> On Nov 23, 2012, at 10:42 AM, UNAI LORENZO SIERRA wrote:
>>>>>> >>>>>>>>>>>>>
>>>>>> >>>>>>>>>>>>> Dear Josh,
>>>>>> >>>>>>>>>>>>
>>>>>> >>>>>>>>>>>> Hi Unai,
>>>>>> >>>>>>>>>>>>
>>>>>> >>>>>>>>>>>>> Please find attached the screenshots of the
>>>>>> security settings.
>>>>>> >>>>>>>>>>>>> My username is AdmOmero (the one I selected in
>>>>>> both screenshots).
>>>>>> >>>>>>>>>>>>
>>>>>> >>>>>>>>>>>> I think I've tracked down the source of the
>>>>>> confusion. Our Windows documentation [1] doesn't make it clear
>>>>>> that the process is launched as "LocalService" therefore the
>>>>>> permissions you've configured do not suffice. You can see
>>>>>> either of these threads for more discussion of the issue:
>>>>>> >>>>>>>>>>>>
>>>>>> >>>>>>>>>>>> *
>>>>>> https://www.openmicroscopy.org/community/viewtopic.php?f=5&t=424#p1219
>>>>>> >>>>>>>>>>>>
>>>>>> >>>>>>>>>>>> *
>>>>>> https://www.openmicroscopy.org/community/viewtopic.php?f=5&t=436&start=10
>>>>>> >>>>>>>>>>>>
>>>>>> >>>>>>>>>>>> Sorry for the hassle!
>>>>>> >>>>>>>>>>>> ~Josh.
>>>>>> >>>>>>>>>>>>
>>>>>> >>>>>>>>>>>> [1]
>>>>>> https://www.openmicroscopy.org/site/support/omero4/sysadmins/windows/server-binary-repository.html#permissions
>>>>>> >>>>>>>>>>>> [2] https://trac.openmicroscopy.org.uk/ome/ticket/9938
>>>>>> >>>>>>>>>>>>
>>>>>> >>>>>>>>>>>>> Cheers,
>>>>>> >>>>>>>>>>>>> Unai
>>>>>> >>>>>>>>>>>>>
>>>>>> >>>>>>>>>>>>>
>>>>>> >>>>>>>>>>>>> Josh Moore <josh at glencoesoftware.com> escribió:
>>>>>> >>>>>>>>>>>>>
>>>>>> >>>>>>>>>>>>>>
>>>>>> >>>>>>>>>>>>>> On Nov 23, 2012, at 9:59 AM, UNAI LORENZO SIERRA wrote:
>>>>>> >>>>>>>>>>>>>>
>>>>>> >>>>>>>>>>>>>>> Hi Josh,
>>>>>> >>>>>>>>>>>>>>
>>>>>> >>>>>>>>>>>>>> Hi.
>>>>>> >>>>>>>>>>>>>>
>>>>>> >>>>>>>>>>>>>>> This is the output of 'bin\omero admin diagnostics':
>>>>>> >>>>>>>>>>>>>>>
>>>>>> >>>>>>>>>>>>>>>
>>>>>> >>>>>>>>>>>>>>> O:\omero_dist>bin\omero admin diagnostics
>>>>>> >>>>>>>>>>>>>>>
>>>>>> >>>>>>>>>>>>>>>
>>>>>> ================================================================================
>>>>>> >>>>>>>>>>>>>>>
>>>>>> >>>>>>>>>>>>>>> OMERO Diagnostics 4.4.4-ice34-b3099
>>>>>> >>>>>>>>>>>>>>>
>>>>>> ================================================================================
>>>>>> >>>>>>>>>>>>>>>
>>>>>> >>>>>>>>>>>>>>>
>>>>>> >>>>>>>>>>>>>>> WARNING:omero.util.UpgradeCheck:UPGRADE
>>>>>> AVAILABLE:Please upgrade to 4.4.5 See ht
>>>>>> >>>>>>>>>>>>>>> tp://trac.openmicroscopy.org.uk/omero for the
>>>>>> latest version
>>>>>> >>>>>>>>>>>>>>>
>>>>>> >>>>>>>>>>>>>>> Commands: java -version
>>>>>> 1.7.0 (C:\Windows\system32\java.E
>>>>>> >>>>>>>>>>>>>>> XE)
>>>>>> >>>>>>>>>>>>>>> Commands: python -V
>>>>>> 2.6.6 (C:\Python26\python.EXE)
>>>>>> >>>>>>>>>>>>>>> Commands: icegridnode --version
>>>>>> 3.4.2 (C:\Program Files\ZeroC\Ice
>>>>>> >>>>>>>>>>>>>>> -3.4.2\bin\icegridnode.EXE)
>>>>>> >>>>>>>>>>>>>>> Commands: icegridadmin --version
>>>>>> 3.4.2 (C:\Program Files\ZeroC\Ice
>>>>>> >>>>>>>>>>>>>>> -3.4.2\bin\icegridadmin.EXE)
>>>>>> >>>>>>>>>>>>>>> Commands: psql --version not found
>>>>>> >>>>>>>>>>>>>>>
>>>>>> >>>>>>>>>>>>>>> Server: icegridnode not started
>>>>>> >>>>>>>>>>>>>>>
>>>>>> >>>>>>>>>>>>>>> Log dir: O:\omero_dist\var\log exists
>>>>>> >>>>>>>>>>>>>>>
>>>>>> >>>>>>>>>>>>>>> Log files: Blitz-0.log n/a
>>>>>> >>>>>>>>>>>>>>> Log files: DropBox.log n/a
>>>>>> >>>>>>>>>>>>>>> Log files: FileServer.log n/a
>>>>>> >>>>>>>>>>>>>>> Log files: Indexer-0.log n/a
>>>>>> >>>>>>>>>>>>>>> Log files: MonitorServer.log n/a
>>>>>> >>>>>>>>>>>>>>> Log files: OMEROweb.log n/a
>>>>>> >>>>>>>>>>>>>>> Log files: Processor-0.log n/a
>>>>>> >>>>>>>>>>>>>>> Log files: Tables-0.log n/a
>>>>>> >>>>>>>>>>>>>>> Log files: TestDropBox.log n/a
>>>>>> >>>>>>>>>>>>>>> Log files: Total size 0.00 MB
>>>>>> >>>>>>>>>>>>>>>
>>>>>> >>>>>>>>>>>>>>> Error while parsing logs
>>>>>> >>>>>>>>>>>>>>>
>>>>>> >>>>>>>>>>>>>>> Environment:OMERO_HOME=(unset)
>>>>>> >>>>>>>>>>>>>>> Environment:OMERO_NODE=(unset)
>>>>>> >>>>>>>>>>>>>>> Environment:OMERO_MASTER=(unset)
>>>>>> >>>>>>>>>>>>>>>
>>>>>> Environment:PATH=C:\Windows\system32\cmd.exe;C:\Program
>>>>>> Files\ZeroC\Ice-3.4.2\bi
>>>>>> >>>>>>>>>>>>>>> n;C:\Python26;C:\Program
>>>>>> Files\PHP\;C:\Windows\system32;C:\Windows;C:\Windows\Sy
>>>>>> >>>>>>>>>>>>>>> stem32\Wbem;C:\Program
>>>>>> Files\Intel\DMIX;C:\Windows\System32\Windows System Resou
>>>>>> >>>>>>>>>>>>>>> rce Manager\bin;C:\Program Files\MySQL\MySQL
>>>>>> Server 5.1\bin;C:\Program Files\Pan
>>>>>> >>>>>>>>>>>>>>> da
>>>>>> Security\WaAgent\Common;C:\Windows\System32\WindowsPowerShell\v1.0\;C:\Window
>>>>>> >>>>>>>>>>>>>>> s\system32\cmd.exe
>>>>>> >>>>>>>>>>>>>>> Environment:ICE_HOME=(unset)
>>>>>> >>>>>>>>>>>>>>> Environment:LD_LIBRARY_PATH=(unset)
>>>>>> >>>>>>>>>>>>>>> Environment:DYLD_LIBRARY_PATH=(unset)
>>>>>> >>>>>>>>>>>>>>>
>>>>>> >>>>>>>>>>>>>>> OMERO data dir: 'P:\OMERO' Exists? True
>>>>>> Is writable? True
>>>>>> >>>>>>>>>>>>>>> OMERO.web status... [NOT STARTED]
>>>>>> >>>>>>>>>>>>>>>
>>>>>> >>>>>>>>>>>>>>>
>>>>>> >>>>>>>>>>>>>>> I can't send you the var\log file because it
>>>>>> doesn't exist.
>>>>>> >>>>>>>>>>>>>>
>>>>>> >>>>>>>>>>>>>> Understood. Could you provide us with a
>>>>>> screenshot of the directory security settings for both P:\OMERO
>>>>>> and O:\omero_dist?
>>>>>> >>>>>>>>>>>>>>
>>>>>> >>>>>>>>>>>>>> Thanks,
>>>>>> >>>>>>>>>>>>>> ~Josh.
>>>>>> >>>>>>>>>>>>>>
>>>>>> >>>>>>>>>>>>>>
>>>>>> >>>>>>>>>>>>>>> Please, do not hesitate to ask me about any
>>>>>> kind of information in case you need it.
>>>>>> >>>>>>>>>>>>>>>
>>>>>> >>>>>>>>>>>>>>> Thanks,
>>>>>> >>>>>>>>>>>>>>> Unai
>>>>>> >>>>>>>>>>>>>>>
>>>>>> >>>>>>>>>>>>>>>
>>>>>> >>>>>>>>>>>>>>> Josh Moore <josh at glencoesoftware.com> escribió:
>>>>>> >>>>>>>>>>>>>>>
>>>>>> >>>>>>>>>>>>>>>>
>>>>>> >>>>>>>>>>>>>>>> On Nov 20, 2012, at 1:24 PM, UNAI LORENZO SIERRA wrote:
>>>>>> >>>>>>>>>>>>>>>>> Dear Blazej,
>>>>>> >>>>>>>>>>>>>>>>
>>>>>> >>>>>>>>>>>>>>>> Hi Unai,
>>>>>> >>>>>>>>>>>>>>>>
>>>>>> >>>>>>>>>>>>>>>>> Sorry for the delay answering your email.
>>>>>> >>>>>>>>>>>>>>>>> I changed all the permissions and now I'm the
>>>>>> system administrator.
>>>>>> >>>>>>>>>>>>>>>>> But I'm still having problems with 'omero
>>>>>> admin start'.
>>>>>> >>>>>>>>>>>>>>>>>
>>>>>> >>>>>>>>>>>>>>>>> Could you please take a look at the command line?
>>>>>> >>>>>>>>>>>>>>>>>
>>>>>> >>>>>>>>>>>>>>>>>
>>>>>> >>>>>>>>>>>>>>>>> O:\omero_dist>bin\omero admin start
>>>>>> >>>>>>>>>>>>>>>>> No descriptor given. Using etc\grid\windefault.xml
>>>>>> >>>>>>>>>>>>>>>>> [SC] StartService ERROR 1053:
>>>>>> >>>>>>>>>>>>>>>>>
>>>>>> >>>>>>>>>>>>>>>>> El servicio no respondió a tiempo a la
>>>>>> solicitud de inicio o de control.
>>>>>> >>>>>>>>>>>>>>>>>
>>>>>> >>>>>>>>>>>>>>>>>
>>>>>> >>>>>>>>>>>>>>>>> Waiting on startup. Use CTRL-C to exit
>>>>>> >>>>>>>>>>>>>>>>> .
>>>>>> >>>>>>>>>>>>>>>>>
>>>>>> >>>>>>>>>>>>>>>>>
>>>>>> >>>>>>>>>>>>>>>>> (The service didn't respond on time to the
>>>>>> start request)
>>>>>> >>>>>>>>>>>>>>>>
>>>>>> >>>>>>>>>>>>>>>> After this latest attempt, could you again
>>>>>> send us the output of bin\omero admin diagnostics and the
>>>>>> contents of var\log? One other thing to check is if your
>>>>>> previous attempts didn't leave a process running. We usually
>>>>>> use Process Explorer ("procexp.exe") available here
>>>>>> http://technet.microsoft.com/en-us/sysinternals/bb896653. I've
>>>>>> taken a screenshot of a healthy OMERO installation here:
>>>>>> >>>>>
>>>>>> >>>>>
>>>>>> >>>>>
>>>>>> >>>>
>>>>>> >>>> Esta cabecera ha sido añadida automáticamente por la
>>>>>> Vicegerencia de las TIC:
>>>>>> >>>>
>>>>>> --------------------------------------------------------------------------------
>>>>>> >>>> ATENCION!! Este correo contiene la palabra "contraseña" y
>>>>>> puede tratarse de un fraude.
>>>>>> >>>> No proporcione nunca sus credenciales por correo electrónico.
>>>>>> >>>> Si tiene alguna duda consulte con el CAU (154400).
>>>>>> >>>> UPV/EHU, Vicegerencia de las TIC
>>>>>> >>>>
>>>>>> >>>> ERNE!! Mezu honek "contraseña" hitza dauka eta iruzurrezko
>>>>>> mezua izan daiteke.
>>>>>> >>>> Ez eman inoiz zure pasahitza posta elektronikoaren bidez.
>>>>>> >>>> Zalantzarik izanez gero deitu BAZren telefonora (154400)
>>>>>> >>>> UPV/EHU, IKT Gerenteordetza
>>>>>> >>>>
>>>>>> --------------------------------------------------------------------------------
>>>>>> >>>> ·
>>>>>> >>>>
>>>>>> >>>>
>>>>>> >>>
>>>>>> >>>
>>>>>> >>>
>>>>>> >>>
>>>>>> >>
>>>>>> >> Esta cabecera ha sido añadida automáticamente por la
>>>>>> Vicegerencia de las TIC:
>>>>>> >>
>>>>>> --------------------------------------------------------------------------------
>>>>>> >> ATENCION!! Este correo contiene la palabra "contraseña" y
>>>>>> puede tratarse de un fraude.
>>>>>> >> No proporcione nunca sus credenciales por correo electrónico.
>>>>>> >> Si tiene alguna duda consulte con el CAU (154400).
>>>>>> >> UPV/EHU, Vicegerencia de las TIC
>>>>>> >>
>>>>>> >> ERNE!! Mezu honek "contraseña" hitza dauka eta iruzurrezko
>>>>>> mezua izan daiteke.
>>>>>> >> Ez eman inoiz zure pasahitza posta elektronikoaren bidez.
>>>>>> >> Zalantzarik izanez gero deitu BAZren telefonora (154400)
>>>>>> >> UPV/EHU, IKT Gerenteordetza
>>>>>> >>
>>>>>> --------------------------------------------------------------------------------
>>>>>> >> ·
>>>>>> >>
>>>>>> >>
>>>>>> >
>>>>>> >
>>>>>> <LocalService Permission.jpg>
>>>>>> >
>>>>>>
>>>>>> _______________________________________________
>>>>>> ome-users mailing list
>>>>>> ome-users at lists.openmicroscopy.org.uk
>>>>>> http://lists.openmicroscopy.org.uk/mailman/listinfo/ome-users
>>>>>
>>>>>
>>>>> The University of Dundee is a registered Scottish Charity, No: SC015096
>>>>>
>>>>> Esta cabecera ha sido añadida automáticamente por la
>>>>> Vicegerencia de las TIC:
>>>>> --------------------------------------------------------------------------------
>>>>> ATENCION!! Este correo contiene la palabra "contraseña" y puede
>>>>> tratarse de un fraude.
>>>>> No proporcione nunca sus credenciales por correo electrónico.
>>>>> Si tiene alguna duda consulte con el CAU (154400).
>>>>> UPV/EHU, Vicegerencia de las TIC
>>>>>
>>>>> ERNE!! Mezu honek "contraseña" hitza dauka eta iruzurrezko mezua
>>>>> izan daiteke.
>>>>> Ez eman inoiz zure pasahitza posta elektronikoaren bidez.
>>>>> Zalantzarik izanez gero deitu BAZren telefonora (154400)
>>>>> UPV/EHU, IKT Gerenteordetza
>>>>> --------------------------------------------------------------------------------
>>>>> ·
>>>>>
>>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>
>>>
>>> The University of Dundee is a registered Scottish Charity, No: SC015096
>>>
>>> Esta cabecera ha sido añadida automáticamente por la Vicegerencia
>>> de las TIC:
>>> --------------------------------------------------------------------------------
>>> ATENCION!! Este correo contiene la palabra "contraseña" y puede
>>> tratarse de un fraude.
>>> No proporcione nunca sus credenciales por correo electrónico.
>>> Si tiene alguna duda consulte con el CAU (154400).
>>> UPV/EHU, Vicegerencia de las TIC
>>>
>>> ERNE!! Mezu honek "contraseña" hitza dauka eta iruzurrezko mezua
>>> izan daiteke.
>>> Ez eman inoiz zure pasahitza posta elektronikoaren bidez.
>>> Zalantzarik izanez gero deitu BAZren telefonora (154400)
>>> UPV/EHU, IKT Gerenteordetza
>>> --------------------------------------------------------------------------------
>>> ·
>>>
>>>
>>
>>
>>
>>
>>
>
>
> The University of Dundee is a registered Scottish Charity, No: SC015096
>
> Esta cabecera ha sido añadida automáticamente por la Vicegerencia de las TIC:
> --------------------------------------------------------------------------------
> ATENCION!! Este correo contiene la palabra "contraseña" y puede
> tratarse de un fraude.
> No proporcione nunca sus credenciales por correo electrónico.
> Si tiene alguna duda consulte con el CAU (154400).
> UPV/EHU, Vicegerencia de las TIC
>
> ERNE!! Mezu honek "contraseña" hitza dauka eta iruzurrezko mezua
> izan daiteke.
> Ez eman inoiz zure pasahitza posta elektronikoaren bidez.
> Zalantzarik izanez gero deitu BAZren telefonora (154400)
> UPV/EHU, IKT Gerenteordetza
> --------------------------------------------------------------------------------
> ·
-------------- next part --------------
A non-text attachment was scrubbed...
Name: OMERO.master Properties.jpg
Type: image/jpeg
Size: 148381 bytes
Desc: not available
URL: <http://lists.openmicroscopy.org.uk/pipermail/ome-users/attachments/20121204/34b419ed/attachment.jpg>
More information about the ome-users
mailing list