[ome-users] can't login to OMERO.web
Aleksandra Tarkowska
aleksandrat at lifesci.dundee.ac.uk
Thu Jul 21 12:30:11 BST 2011
HI Chris
We were trying to reproduce your error and we suspect that you changed Guest password. Guest user is build in - system user/role and it shouldn't be used in any context. Guest allows to access some sort of functionality like server config without logging in as a omero user. This is not a user in the standard meaning like windows guest account.
If this is right please use the following to fix it:
go to http://localhost:4080/webadmin/ and try to log in as ROOT, it wil tell you that you can't login because of Error: Server is not responding, please contact administrator. Then paste this link http://localhost:4080/webadmin/experimenter/edit/1/ which allows you to edit user details. Then click change password. Please fill the form using:
'New password*' = guest
'Confirm new password*' = guest
'Your current password*' = YOUR_ROOT_PASSWORD
Once this is successful please logout and close the web browser permanently. Then start again. You should be fine.
Thanks
Ola
On 19 Jul 2011, at 22:43, Wood, Christopher wrote:
> Hi,
>
> We just upgrade to 4.3.1. OMERO.web starts but I can’t login (or as root), see logs below. From the Blitz.log it looks like it is trying to login as guest.
>
> After login failure, I can go to /webtest and see the thumbnails of every image. The get into webclient and webadmin, but it doesn’t work right.
>
> Thanks
> Chris
>
> =============================================================================================
> OMEROweb.log
>
> Tue, 19 Jul 2011 21:52:09 views-web INFO INIT '25275'
> Tue, 19 Jul 2011 21:52:48 views-admin INFO INIT '25276'
> Tue, 19 Jul 2011 21:52:48 views-web INFO INIT '25276'
> Tue, 19 Jul 2011 21:52:48 webgateway ERROR Critical error during connect, retrying after _purge
> Tue, 19 Jul 2011 21:52:48 webgateway INFO reached connector_pool_size (70), size after purge: (0)
> Tue, 19 Jul 2011 21:52:48 views-admin INFO Open connection is not available
> Tue, 19 Jul 2011 21:52:58 blitz_gateway INFO BlitzGateway.connect().createSession(): Traceback (most recent call last):
> File "/OMERO/OMERO.server/lib/python/omero/gateway/__init__.py", line 1520, in connect
> self._createSession()
> File "/OMERO/OMERO.server/lib/python/omero/gateway/__init__.py", line 1423, in _createSession
> self._ic_props[omero.constants.PASSWORD])
> File "/OMERO/OMERO.server-Beta-4.3.1/lib/python/omero/clients.py", line 454, in createSession
> prx = self.getRouter(self.__ic).createSession(username, password, ctx)
> File "/usr/lib64/python2.3/site-packages/Ice/Glacier2_Router_ice.py", line 107, in createSession
> return _M_Glacier2.Router._op_createSession.invoke(self, ((userId, password), _ctx))
> PermissionDeniedException: exception ::Glacier2::PermissionDeniedException
> {
> reason = Password check failed
> }
>
> Tue, 19 Jul 2011 21:53:01 views-admin INFO Have connection as Guest
> Tue, 19 Jul 2011 21:53:01 views-admin ERROR Traceback (most recent call last):
> File "/OMERO/OMERO.server/lib/python/omeroweb/webadmin/views.py", line 102, in _checkVersion
> agent = conn.getServerVersion()
> File "/OMERO/OMERO.server-Beta-4.3.1/lib/python/omeroweb/webclient/webclient_gateway.py", line 338, in getServerVersion
> conf = self.getConfigService()
> File "/OMERO/OMERO.server/lib/python/omero/gateway/__init__.py", line 1874, in getConfigService
> return self._proxies['config']
> File "/OMERO/OMERO.server/lib/python/omero/gateway/__init__.py", line 1088, in __getitem__
> raise Ice.ConnectionLostException
> ConnectionLostException: Ice.ConnectionLostException:
> recv() returned zero
>
> Tue, 19 Jul 2011 21:53:04 blitz_gateway INFO BlitzGateway.connect().createSession(): Traceback (most recent call last):
> File "/OMERO/OMERO.server/lib/python/omero/gateway/__init__.py", line 1520, in connect
> self._createSession()
> File "/OMERO/OMERO.server/lib/python/omero/gateway/__init__.py", line 1423, in _createSession
> self._ic_props[omero.constants.PASSWORD])
> File "/OMERO/OMERO.server-Beta-4.3.1/lib/python/omero/clients.py", line 454, in createSession
> prx = self.getRouter(self.__ic).createSession(username, password, ctx)
> File "/usr/lib64/python2.3/site-packages/Ice/Glacier2_Router_ice.py", line 107, in createSession
> return _M_Glacier2.Router._op_createSession.invoke(self, ((userId, password), _ctx))
> PermissionDeniedException: exception ::Glacier2::PermissionDeniedException
> {
> reason = Password check failed
> }
>
> Tue, 19 Jul 2011 21:53:07 views-admin INFO Have connection as Guest
> Tue, 19 Jul 2011 21:53:07 views-admin ERROR Traceback (most recent call last):
> File "/OMERO/OMERO.server/lib/python/omeroweb/webadmin/views.py", line 121, in _isServerOn
> conn.getServerVersion()
> File "/OMERO/OMERO.server-Beta-4.3.1/lib/python/omeroweb/webclient/webclient_gateway.py", line 338, in getServerVersion
> conf = self.getConfigService()
> File "/OMERO/OMERO.server/lib/python/omero/gateway/__init__.py", line 1874, in getConfigService
> return self._proxies['config']
> File "/OMERO/OMERO.server/lib/python/omero/gateway/__init__.py", line 1088, in __getitem__
> raise Ice.ConnectionLostException
> ConnectionLostException: Ice.ConnectionLostException:
> recv() returned zero
>
> 969,1 Bot
>
> ============================================================================================
> Blitz.log
>
> 2011-07-19 15:52:55,191 INFO [ ome.services.util.ServiceHandler] (l.Server-6) Executor.doWork -- ome.services.sessions.SessionManagerImpl.executeCheckPasswordRO(guest)
> 2011-07-19 15:52:55,191 INFO [ ome.services.util.ServiceHandler] (l.Server-6) Args: [null, InternalSF at 794263914]
> 2011-07-19 15:52:55,192 INFO [ ome.security.basic.EventHandler] (l.Server-6) Auth: user=0,group=0,event=null(Sessions),sess=2bbede6d-0e4a-4d14-a5ec-bd81efbffbaf
> 2011-07-19 15:52:55,194 WARN [ ome.security.auth.LoginAttemptListener] (l.Server-6) 9 failed logins for guest. Throttling for 3000
> 2011-07-19 15:52:58,197 INFO [ org.perf4j.TimingLogger] (l.Server-6) start[1311108775191] time[3006] tag[omero.call.success.ome.services.sessions.SessionManagerImpl$8.doWork]
> 2011-07-19 15:52:58,197 INFO [ ome.services.util.ServiceHandler] (l.Server-6) Rslt: false
> 2011-07-19 15:52:58,203 INFO [ ome.services.util.ServiceHandler] (l.Server-0) Executor.doWork -- ome.services.sessions.SessionManagerImpl.executeCheckPasswordRO(guest)
> 2011-07-19 15:52:58,203 INFO [ ome.services.util.ServiceHandler] (l.Server-0) Args: [null, InternalSF at 794263914]
> 2011-07-19 15:52:58,204 INFO [ ome.security.basic.EventHandler] (l.Server-0) Auth: user=0,group=0,event=null(Sessions),sess=2bbede6d-0e4a-4d14-a5ec-bd81efbffbaf
> 2011-07-19 15:52:58,205 WARN [ ome.security.auth.LoginAttemptListener] (l.Server-0) 10 failed logins for guest. Throttling for 3000
> 2011-07-19 15:53:01,209 INFO [ org.perf4j.TimingLogger] (l.Server-0) start[1311108778203] time[3006] tag[omero.call.success.ome.services.sessions.SessionManagerImpl$8.doWork]
> 2011-07-19 15:53:01,209 INFO [ ome.services.util.ServiceHandler] (l.Server-0) Rslt: false
> 2011-07-19 15:53:01,227 INFO [ ome.services.util.ServiceHandler] (l.Server-5) Executor.doWork -- ome.services.sessions.SessionManagerImpl.executeCheckPasswordRO(guest)
> 2011-07-19 15:53:01,227 INFO [ ome.services.util.ServiceHandler] (l.Server-5) Args: [null, InternalSF at 794263914]
> 2011-07-19 15:53:01,227 INFO [ ome.security.basic.EventHandler] (l.Server-5) Auth: user=0,group=0,event=null(Sessions),sess=2bbede6d-0e4a-4d14-a5ec-bd81efbffbaf
> 2011-07-19 15:53:01,229 WARN [ ome.security.auth.LoginAttemptListener] (l.Server-5) 11 failed logins for guest. Throttling for 3000
> 2011-07-19 15:53:04,233 INFO [ org.perf4j.TimingLogger] (l.Server-5) start[1311108781227] time[3006] tag[omero.call.success.ome.services.sessions.SessionManagerImpl$8.doWork]
> 2011-07-19 15:53:04,233 INFO [ ome.services.util.ServiceHandler] (l.Server-5) Rslt: false
> 2011-07-19 15:53:04,238 INFO [ ome.services.util.ServiceHandler] (l.Server-3) Executor.doWork -- ome.services.sessions.SessionManagerImpl.executeCheckPasswordRO(guest)
> 2011-07-19 15:53:04,239 INFO [ ome.services.util.ServiceHandler] (l.Server-3) Args: [null, InternalSF at 794263914]
> 2011-07-19 15:53:04,239 INFO [ ome.security.basic.EventHandler] (l.Server-3) Auth: user=0,group=0,event=null(Sessions),sess=2bbede6d-0e4a-4d14-a5ec-bd81efbffbaf
> 2011-07-19 15:53:04,241 WARN [ ome.security.auth.LoginAttemptListener] (l.Server-3) 12 failed logins for guest. Throttling for 3000
> 2011-07-19 15:53:07,245 INFO [ org.perf4j.TimingLogger] (l.Server-3) start[1311108784239] time[3006] tag[omero.call.success.ome.services.sessions.SessionManagerImpl$8.doWork]
> 2011-07-19 15:53:07,245 INFO [ ome.services.util.ServiceHandler] (l.Server-3) Rslt: false
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