[ome-users] OMERO.web not starting

Will Moore will at lifesci.dundee.ac.uk
Tue Jul 5 20:54:50 BST 2011


Hi Ola, Chris,

  The same issue has been reported on our forums...
http://www.openmicroscopy.org/community/viewtopic.php?f=5&t=735&sid=224d4bf2d40c3af6c8583187bb06c6f6&p=2674

   Will.


On 5 Jul 2011, at 17:15, Wood, Christopher wrote:

> It could also be an issue with the PYTHONPATH, we are checking on  
> that also.
> Thanks
> Chris
>
> -----Original Message-----
> From: Aleksandra Tarkowska [mailto:aleksandrat at lifesci.dundee.ac.uk]
> Sent: Tuesday, July 05, 2011 11:09 AM
> To: Wood, Christopher
> Subject: Re: [ome-users] OMERO.web not starting
>
> Dear Chris
>
> I am glade it works. That is interesting. Definitely web does not  
> use py-sqlite2 at all. There is DATABASE_ENGINE = 'sqlite3' set up  
> because of unitetests, but I have never noticed any issues with  
> that. I will look at that closer.
>
> Thank you very much for you feedback.
>
> Thanks
> Ola
>
> On 5 Jul 2011, at 16:59, Wood, Christopher wrote:
>
>> Hi Ola,
>>
>> We have it working now. The devel web server required us to upgrade  
>> to py-sqlite2. After this upgrade, the apache/fastcgi omero.web  
>> works. Does OMERO.web/django require py-sqlite2? I couldn't find it  
>> in the documentation if that is the case.
>>
>> Thanks for your help.
>> Chris
>>
>> -----Original Message-----
>> From: Aleksandra Tarkowska [mailto:aleksandrat at lifesci.dundee.ac.uk]
>> Sent: Tuesday, July 05, 2011 2:17 AM
>> To: Wood, Christopher
>> Subject: Re: [ome-users] OMERO.web not starting
>>
>> Hi Chris
>>
>> Sorry about delay in answer to you.
>> Based on the diagnostics information
>>
>> 	OMERO.web status... [NOT STARTED]
>>
>> web hasn't started, obviously apache cant find preforked server  
>> then (omero.fcgi file does not exist).
>>
>> 1) Double check if there are no processes run behind
>>
>> Please run 'ps auxwf' and check if you see anything like this:
>>
>> omero     9991  0.0  0.2  99836 36040 ?        S    07:54   0:00  
>> python manage.py runfcgi workdir=./ method=prefork host=0.0.0.0  
>> port=4080 pidfile=/home/omero/OMERO.server-4
>> omero     9992  0.0  0.2  99836 35524 ?        S    07:54   0:00   
>> \_ python manage.py runfcgi workdir=./ method=prefork host=0.0.0.0  
>> port=4080 pidfile=/home/omero/OMERO.serv
>> omero     9993  0.0  0.2  99836 35524 ?        S    07:54   0:00   
>> \_ python manage.py runfcgi workdir=./ method=prefork host=0.0.0.0  
>> port=4080 pidfile=/home/omero/OMERO.serv
>> omero     9994  0.0  0.2  99836 35524 ?        S    07:54   0:00   
>> \_ python manage.py runfcgi workdir=./ method=prefork host=0.0.0.0  
>> port=4080 pidfile=/home/omero/OMERO.serv
>> omero     9995  0.0  0.2  99836 35524 ?        S    07:54   0:00   
>> \_ python manage.py runfcgi workdir=./ method=prefork host=0.0.0.0  
>> port=4080 pidfile=/home/omero/OMERO.serv
>> omero     9996  0.0  0.2  99836 35524 ?        S    07:54   0:00   
>> \_ python manage.py runfcgi workdir=./ method=prefork host=0.0.0.0  
>> port=4080 pidfile=/home/omero/OMERO.serv
>>
>> If so, please kill the main one (in this case 9991) then try to  
>> start web again. Killing the main process should automatically  
>> destroy the workers.
>>
>> If this is not the issue lets try something else.
>> 2) Running webclient by hand with the development server.
>>
>> cd /OMERO/OMERO.server-Beta-4.3.0/lib/python/omeroweb
>> PYTHONPATH=$PYTHONPATH: /OMERO/OMERO.server-Beta-4.3.0/lib/python/
>> python manage.py runserver 0.0.0.0:8000
>>
>> If there is any issue with the application you will immediately see  
>> it on the output. Please send me the errors I will try to help with  
>> them then.
>>
>> Once server started successfully you should see:
>>
>> 	Validating models...
>> 	0 errors found
>>
>> 	Django version 1.1.1, using settings 'omeroweb.settings'
>> 	Development server is running at http://0.0.0.0:8000/
>> 	Quit the server with CONTROL-C.
>>
>> Now, you can go to http://your_domain:8000/webadmin and you should  
>> see the login page.
>>
>> Let me know how this was going. I hope the problem would be solved.
>>
>> Thanks
>> Ola
>>
>> On 2 Jul 2011, at 16:13, Wood, Christopher wrote:
>>
>>> Hi Ola,
>>>
>>> Everything is attached in the gzipped tar file.
>>>
>>> Thanks
>>> Chris
>>> ________________________________________
>>> From: Aleksandra Tarkowska [aleksandrat at lifesci.dundee.ac.uk]
>>> Sent: Saturday, July 02, 2011 12:39 AM
>>> To: Wood, Christopher
>>> Cc: ome-users at lists.openmicroscopy.org.uk
>>> Subject: Re: [ome-users] OMERO.web not starting
>>>
>>> Hi Chris
>>>
>>> Could you please send me the output from:
>>>
>>> bin/omero config get (this is stored in omero/etc/grid/config.xml)
>>> bin/omero diagnostics
>>>
>>> apache and nginx config supporting OMERO.
>>>
>>> Thanks
>>> Ola
>>>
>>> On 1 Jul 2011, at 20:58, "Wood, Christopher" <CJW at stowers.org<mailto:CJW at stowers.org 
>>> >> wrote:
>>>
>>> Hi,
>>> We upgraded our server today to 4.3. OMERO.web is not starting (it  
>>> worked for 4.2.2).
>>>
>>> the error.log from apache is listed below:
>>>
>>> [Fri Jul 01 14:06:35 2011] [error] [client 10.2.20.65]
>>> (111)Connection
>>> refused: FastCGI: failed to connect to server "/OMERO/OMERO.server- 
>>> Beta-4.3.0/var/omero.fcgi": connect() failed [Fri Jul 01 14:06:35  
>>> 2011] [error] [client 10.2.20.65] FastCGI: incomplete headers (0  
>>> bytes) received from server "/OMERO/OMERO.server-Beta-4.3.0/var/ 
>>> omero.fcgi"
>>>
>>> We don't receive any error on bin/omero web  start or in the  
>>> OMERO.web log files.
>>>
>>> linux (centos),  apache httpd, mod_ fastcgi python 2.4, postgres 8.4
>>>
>>> I tried this on my VM and have the same problems.
>>>
>>> Any ideas?
>>>
>>> Thanks
>>> Chris
>>> _______________________________________________
>>> ome-users mailing list
>>> ome-users at lists.openmicroscopy.org.uk<mailto:ome- 
>>> users at lists.openmicr
>>> o
>>> scopy.org.uk>
>>> http://lists.openmicroscopy.org.uk/mailman/listinfo/ome-users
>>> <stowers_omero_web.tgz>
>>
>
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William Moore
Wellcome Trust Centre for Gene Regulation & Expression
College of Life Sciences
MSI/WTB/JBC Complex
University of Dundee
Dow Street
Dundee  DD1 5EH
United Kingdom

Phone 01382 386364
http://openmicroscopy.org








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