[ome-users] Newbie question - cannot get Omero client up - won't accept userid and password

Josh Moore josh at glencoesoftware.com
Wed May 12 08:01:21 BST 2010


Could you possibly send the logs for Insight
(~/omero/log/omeroinsight.log) and the main server log
(var/log/Blitz-0.log) ? This may be an issue with your using a newer
version of Ice:

 > Commands:   icegridnode --version          3.4.0     (/sid/Omero/Ice/Ice-3.4.0/bin/icegridnode)

We currently deploy with 3.3.1.

Cheers,
~Josh.

Taylor, Ronald C writes:
 > 
 > Whoops - bit of confusion in my previous email. Ignore that email -
 > I mixed up setting Omero root user and Omero web admin. Still have
 > the same question - cannot get into the Omero client to accept user
 > id and password. But please use this corrected email for background
 > as to the problem.

 > Ron T.
 > 
 > %%%%%%%%%%%%%%%%%%%%%%%%%%%%%%
 > 
 > Hello folks,
 > 
 > I'm a newcomer. I've just installed Omero on my Red Hat Linux desktop and am now trying to star tup the Omero Java client. However, the opening box in the client asks for userID and password and won't accept what I've tried. So - I'm stuck.
 > 
 > I set the root user password like so:
 > 
 > /sid/Omero/Omero_install/omero_dist
 > sidney193%
 > 
 > sidney193% bin/omero db script
 > 
 > Please enter omero.db.version [OMERO4.1]:
 > Please enter omero.db.patch [0]:
 > Please enter password for OMERO root user: r*****9
 > 
 > Please re-enter password for OMERO root user: r*****9
 > 
 > Saving to /sid/Omero/Omero_install/omero_dist/OMERO4.1__0.sql
 > sidney194%
 > 
 > %%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%
 > 
 > Omero is up, as can be seen from the diagnostics:
 > 
 > sidney87% omero admin diagnostics
 > 
 > ================================================================================
 > OMERO Diagnostics Beta-4.1.1-r5927-b91
 > ================================================================================
 > 
 > Commands:   java -version                  1.6.0     (/msrc/apps/jdk_1.6/bin/java -- 2 others)
 > Commands:   python -V                      2.6.5     (/sid/Omero/Python/bin/python -- 2 others)
 > Commands:   icegridnode --version          3.4.0     (/sid/Omero/Ice/Ice-3.4.0/bin/icegridnode)
 > Commands:   icegridadmin --version         3.4.0     (/sid/Omero/Ice/Ice-3.4.0/bin/icegridadmin)
 > Commands:   psql --version                 8.3.10    (/sid/Omero/Postgres/8.3/bin/psql)
 > 
 > Server:     icegridnode                    running
 > Server:     Blitz-0                        active (pid = 7016, enabled)
 > Server:     DropBox                        inactive (disabled)
 > Server:     FSServer                       active (pid = 7029, enabled)
 > Server:     Indexer-0                      active (pid = 7031, enabled)
 > Server:     OMERO.Glacier2                 active (pid = 7034, enabled)
 > Server:     OMERO.IceStorm                 inactive (disabled)
 > Server:     Processor-0                    inactive (disabled)
 > Server:     Tables-0                       inactive (disabled)
 > Server:     TestDropBox                    inactive (enabled)
 > Server:     Web                            active (pid = 7774, enabled)
 > 
 > Log dir:    /sid/Omero/Omero_install/omero_dist/var/log exists
 > 
 > Log files:  Blitz-0.log                    44.0 KB       errors=2    warnings=34
 > Log files:  DropBox.log                    n/a
 > Log files:  FSServer.log                   2.0 KB        errors=0    warnings=12
 > Log files:  Indexer-0.log                  3.0 KB        errors=0    warnings=2
 > Log files:  OMEROweb.log                   0.0 KB
 > Log files:  OMEROweb.log.2010-05-11        0.0 KB
 > Log files:  Processor-0.log                n/a
 > Log files:  Tables-0.log                   n/a
 > Log files:  TestDropBox.log                n/a
 > Log files:  master.err                     6.0 KB        errors=0    warnings=4
 > Log files:  master.out                     0.0 KB
 > Log files:  Total size                     0.06 MB
 > sidney88%
 > 
 > 
 > %%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%
 > 
 > But when I invoke the java client using
 > 
 > OMEROinsight_unix.sh <ret>  (client version is Beta4.1.1.linux.)
 > 
 >   a popup window comes up that asks for userid and password.
 > 
 > I have tried both
 >   omero / r*****9
 > And
 >   root / r*****9
 > 
 > Niether worked. So - I'm stumped. Would very much appreciate help.
 > 
 >  - Ron Taylor



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