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Hi Julio,
<div class=""><br class="">
</div>
<div class="">the SSLHandshakeException is something we saw with Insight 5.4.9 (or older) </div>
<div class="">and the current Java 1.8 version. But this has been fixed in 5.4.10. It was actually </div>
<div class="">the main reason for this release. So 5.4.10 should be working with all recent Java </div>
<div class="">versions. </div>
<div class="">Which Java is installed on the machines with the problems (output of 'java -version' command)?</div>
<div class="">It might be useful to get the Insight log file too. On Linux it's in the '~/omero/log' directory.</div>
<div class="">If you could upload that via <a href="https://www.openmicroscopy.org/qa2/qa/upload/" class="">https://www.openmicroscopy.org/qa2/qa/upload/</a> , that'd be great.</div>
<div class=""><br class="">
</div>
<div class="">Kind Regards,</div>
<div class="">Dominik</div>
<div class="">
<div><br class="">
<blockquote type="cite" class="">
<div class="">On 22 May 2019, at 08:32, Julio MATEOS_LANGERAK <<a href="mailto:julio.mateos-langerak@igh.cnrs.fr" class="">julio.mateos-langerak@igh.cnrs.fr</a>> wrote:</div>
<br class="Apple-interchange-newline">
<div class="">
<div style="caret-color: rgb(0, 0, 0); font-style: normal; font-variant-caps: normal; font-weight: normal; letter-spacing: normal; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration: none; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt;" class="">
Hi,</div>
<div style="caret-color: rgb(0, 0, 0); font-style: normal; font-variant-caps: normal; font-weight: normal; letter-spacing: normal; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration: none; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt;" class="">
<br class="">
</div>
<div style="caret-color: rgb(0, 0, 0); font-style: normal; font-variant-caps: normal; font-weight: normal; letter-spacing: normal; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration: none; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt;" class="">
With insight 5.4.10 I get no love either...</div>
<div style="caret-color: rgb(0, 0, 0); font-style: normal; font-variant-caps: normal; font-weight: normal; letter-spacing: normal; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration: none; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt;" class="">
<br class="">
</div>
<div style="caret-color: rgb(0, 0, 0); font-style: normal; font-variant-caps: normal; font-weight: normal; letter-spacing: normal; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration: none; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt;" class="">
<span class="">2019-05-22 09:27:42,771 INFO [o.o.shoola.env.rnd.PixelsServicesFactory] (nitializer) Heap memory usage: max 911736832<span class="Apple-converted-space"> </span><br class="">
</span>
<div class="">2019-05-22 09:27:42,774 INFO [ o.o.shoola.env.init.TaskBarInit] (nitializer) Loaded L&F: javax.swing.plaf.metal.MetalLookAndFeel<span class="Apple-converted-space"> </span><br class="">
</div>
<div class="">2019-05-22 09:28:23,893 DEBUG [ o.o.s.env.data.login.LoginServiceImpl] (nitializer) Failed to log onto OMERO.<br class="">
</div>
<div class="">Reason: javax.net.ssl.SSLHandshakeException: No appropriate protocol (protocol is disabled or cipher suites are inappropriate)<br class="">
</div>
<div class="">OMERO address:<span class="Apple-converted-space"> </span><a href="http://demo.openmicroscopy.org/" class="">demo.openmicroscopy.org</a><br class="">
</div>
<div class="">User Name: jmateos -- Password: **********<br class="">
</div>
<div class="">Ice.SecurityException<br class="">
</div>
<div class=""> reason = "IceSSL: handshake error"<br class="">
</div>
<div class="">at IceInternal.AsyncResultI.__wait(AsyncResultI.java:276)<br class="">
</div>
<div class="">at Ice.ObjectPrxHelperBase.end_ice_isA(ObjectPrxHelperBase.java:310)<br class="">
</div>
<div class="">at Ice.ObjectPrxHelperBase.ice_isA(ObjectPrxHelperBase.java:92)<br class="">
</div>
<div class="">at Ice.ObjectPrxHelperBase.ice_isA(ObjectPrxHelperBase.java:69)<br class="">
</div>
<div class="">at Ice.ObjectPrxHelperBase.checkedCastImpl(ObjectPrxHelperBase.java:2810)<br class="">
</div>
<div class="">at Ice.ObjectPrxHelperBase.checkedCastImpl(ObjectPrxHelperBase.java:2770)<br class="">
</div>
<div class="">at Glacier2.RouterPrxHelper.checkedCast(RouterPrxHelper.java:1787)<br class="">
</div>
<div class="">at omero.client.getRouter(client.java:826)<br class="">
</div>
<div class="">at omero.client.createSession(client.java:747)<br class="">
</div>
<div class="">at omero.gateway.Gateway.createSession(Gateway.java:1054)<br class="">
</div>
<div class="">at omero.gateway.Gateway.connect(Gateway.java:259)<br class="">
</div>
<div class="">at org.openmicroscopy.shoola.env.data.OMEROGateway.connect(OMEROGateway.java:1448)<br class="">
</div>
<div class="">at org.openmicroscopy.shoola.env.data.DataServicesFactory.connect(DataServicesFactory.java:564)<br class="">
</div>
<div class="">at org.openmicroscopy.shoola.env.data.login.LoginServiceImpl.attempt(LoginServiceImpl.java:144)<br class="">
</div>
<div class="">at org.openmicroscopy.shoola.env.data.login.LoginServiceImpl.login(LoginServiceImpl.java:277)<br class="">
</div>
<div class="">at org.openmicroscopy.shoola.env.data.login.LoginManager.login(LoginManager.java:98)<br class="">
</div>
<div class="">at org.openmicroscopy.shoola.env.init.SplashScreenInit.onEnd(SplashScreenInit.java:163)<br class="">
</div>
<div class="">at org.openmicroscopy.shoola.env.init.Initializer.notifyEnd(Initializer.java:189)<br class="">
</div>
<div class="">at org.openmicroscopy.shoola.env.Container.runStartupProcedure(Container.java:125)<br class="">
</div>
<div class="">at org.openmicroscopy.shoola.env.Container.access$000(Container.java:74)<br class="">
</div>
<div class="">at org.openmicroscopy.shoola.env.Container$1.run(Container.java:170)<br class="">
</div>
<div class="">at java.lang.Thread.run(Thread.java:748)<br class="">
</div>
<div class="">Caused by: javax.net.ssl.SSLHandshakeException: No appropriate protocol (protocol is disabled or cipher suites are inappropriate)<br class="">
</div>
<div class="">at sun.security.ssl.Handshaker.activate(Handshaker.java:529)<br class="">
</div>
<div class="">at sun.security.ssl.SSLEngineImpl.kickstartHandshake(SSLEngineImpl.java:729)<br class="">
</div>
<div class="">at sun.security.ssl.SSLEngineImpl.beginHandshake(SSLEngineImpl.java:756)<br class="">
</div>
<div class="">at IceSSL.SSLEngine.createSSLEngine(SSLEngine.java:856)<br class="">
</div>
<div class="">at IceSSL.Instance.createSSLEngine(Instance.java:42)<br class="">
</div>
<div class="">at IceSSL.ConnectorI.connect(ConnectorI.java:30)<br class="">
</div>
<div class="">at IceInternal.OutgoingConnectionFactory$ConnectCallback.nextConnector(OutgoingConnectionFactory.java:1101)<br class="">
</div>
<div class="">at IceInternal.OutgoingConnectionFactory$ConnectCallback.access$100(OutgoingConnectionFactory.java:868)<br class="">
</div>
<div class="">at IceInternal.OutgoingConnectionFactory.getConnection(OutgoingConnectionFactory.java:569)<br class="">
</div>
<div class="">at IceInternal.OutgoingConnectionFactory.access$800(OutgoingConnectionFactory.java:14)<br class="">
</div>
<div class="">at IceInternal.OutgoingConnectionFactory$ConnectCallback.getConnection(OutgoingConnectionFactory.java:1048)<br class="">
</div>
<div class="">at IceInternal.OutgoingConnectionFactory$ConnectCallback.connectors(OutgoingConnectionFactory.java:932)<br class="">
</div>
<div class="">at IceInternal.EndpointHostResolver$1.run(EndpointHostResolver.java:103)<br class="">
</div>
<div class="">at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149)<br class="">
</div>
<div class="">at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)<br class="">
</div>
<div class="">... 1 more<br class="">
</div>
<div class="">Failed to log onto OMERO.<br class="">
</div>
<div class="">Reason: javax.net.ssl.SSLHandshakeException: No appropriate protocol (protocol is disabled or cipher suites are inappropriate)<br class="">
</div>
<div class="">OMERO address:<span class="Apple-converted-space"> </span><a href="http://demo.openmicroscopy.org/" class="">demo.openmicroscopy.org</a><br class="">
</div>
<div class="">User Name: jmateos -- Password: **********<br class="">
</div>
<div class="">Ice.SecurityException<br class="">
</div>
<div class=""> reason = "IceSSL: handshake error"<br class="">
</div>
<div class="">at IceInternal.AsyncResultI.__wait(AsyncResultI.java:276)<br class="">
</div>
<div class="">at Ice.ObjectPrxHelperBase.end_ice_isA(ObjectPrxHelperBase.java:310)<br class="">
</div>
<div class="">at Ice.ObjectPrxHelperBase.ice_isA(ObjectPrxHelperBase.java:92)<br class="">
</div>
<div class="">at Ice.ObjectPrxHelperBase.ice_isA(ObjectPrxHelperBase.java:69)<br class="">
</div>
<div class="">at Ice.ObjectPrxHelperBase.checkedCastImpl(ObjectPrxHelperBase.java:2810)<br class="">
</div>
<div class="">at Ice.ObjectPrxHelperBase.checkedCastImpl(ObjectPrxHelperBase.java:2770)<br class="">
</div>
<div class="">at Glacier2.RouterPrxHelper.checkedCast(RouterPrxHelper.java:1787)<br class="">
</div>
<div class="">at omero.client.getRouter(client.java:826)<br class="">
</div>
<div class="">at omero.client.createSession(client.java:747)<br class="">
</div>
<div class="">at omero.gateway.Gateway.createSession(Gateway.java:1054)<br class="">
</div>
<div class="">at omero.gateway.Gateway.connect(Gateway.java:259)<br class="">
</div>
<div class="">at org.openmicroscopy.shoola.env.data.OMEROGateway.connect(OMEROGateway.java:1448)<br class="">
</div>
<div class="">at org.openmicroscopy.shoola.env.data.DataServicesFactory.connect(DataServicesFactory.java:564)<br class="">
</div>
<div class="">at org.openmicroscopy.shoola.env.data.login.LoginServiceImpl.attempt(LoginServiceImpl.java:144)<br class="">
</div>
<div class="">at org.openmicroscopy.shoola.env.data.login.LoginServiceImpl.login(LoginServiceImpl.java:277)<br class="">
</div>
<div class="">at org.openmicroscopy.shoola.env.data.login.LoginManager.login(LoginManager.java:98)<br class="">
</div>
<div class="">at org.openmicroscopy.shoola.env.init.SplashScreenInit.onEnd(SplashScreenInit.java:163)<br class="">
</div>
<div class="">at org.openmicroscopy.shoola.env.init.Initializer.notifyEnd(Initializer.java:189)<br class="">
</div>
<div class="">at org.openmicroscopy.shoola.env.Container.runStartupProcedure(Container.java:125)<br class="">
</div>
<div class="">at org.openmicroscopy.shoola.env.Container.access$000(Container.java:74)<br class="">
</div>
<div class="">at org.openmicroscopy.shoola.env.Container$1.run(Container.java:170)<br class="">
</div>
<div class="">at java.lang.Thread.run(Thread.java:748)<br class="">
</div>
<div class="">Caused by: javax.net.ssl.SSLHandshakeException: No appropriate protocol (protocol is disabled or cipher suites are inappropriate)<br class="">
</div>
<div class="">at sun.security.ssl.Handshaker.activate(Handshaker.java:529)<br class="">
</div>
<div class="">at sun.security.ssl.SSLEngineImpl.kickstartHandshake(SSLEngineImpl.java:729)<br class="">
</div>
<div class="">at sun.security.ssl.SSLEngineImpl.beginHandshake(SSLEngineImpl.java:756)<br class="">
</div>
<div class="">at IceSSL.SSLEngine.createSSLEngine(SSLEngine.java:856)<br class="">
</div>
<div class="">at IceSSL.Instance.createSSLEngine(Instance.java:42)<br class="">
</div>
<div class="">at IceSSL.ConnectorI.connect(ConnectorI.java:30)<br class="">
</div>
<div class="">at IceInternal.OutgoingConnectionFactory$ConnectCallback.nextConnector(OutgoingConnectionFactory.java:1101)<br class="">
</div>
<div class="">at IceInternal.OutgoingConnectionFactory$ConnectCallback.access$100(OutgoingConnectionFactory.java:868)<br class="">
</div>
<div class="">at IceInternal.OutgoingConnectionFactory.getConnection(OutgoingConnectionFactory.java:569)<br class="">
</div>
<div class="">at IceInternal.OutgoingConnectionFactory.access$800(OutgoingConnectionFactory.java:14)<br class="">
</div>
<div class="">at IceInternal.OutgoingConnectionFactory$ConnectCallback.getConnection(OutgoingConnectionFactory.java:1048)<br class="">
</div>
<div class="">at IceInternal.OutgoingConnectionFactory$ConnectCallback.connectors(OutgoingConnectionFactory.java:932)<br class="">
</div>
<div class="">at IceInternal.EndpointHostResolver$1.run(EndpointHostResolver.java:103)<br class="">
</div>
<div class="">at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149)<br class="">
</div>
<div class="">at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)<br class="">
</div>
<div class="">... 1 more<br class="">
</div>
<div class="">Exception in thread "Initializer"<br class="">
</div>
<span class=""> </span><br class="">
</div>
<div id="Signature" style="caret-color: rgb(0, 0, 0); font-family: Helvetica; font-size: 12px; font-style: normal; font-variant-caps: normal; font-weight: normal; letter-spacing: normal; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration: none;" class="">
<div id="divtagdefaultwrapper" dir="ltr" style="font-size: 12pt; background-color: rgb(255, 255, 255); font-family: Helvetica, sans-serif;" class="">
<div class="" style="font-family: Helvetica; font-size: 12px; orphans: 2; widows: 2;">
<font class="Apple-style-span" size="3"><span class="Apple-style-span" style="font-size: 13px;"><font class="Apple-style-span" face="Verdana"><br class="">
</font></span></font></div>
<div class="" style="font-family: Helvetica; font-size: 12px; orphans: 2; widows: 2;">
<font class="Apple-style-span" size="3"><span class="Apple-style-span" style="font-size: 13px;"><font class="Apple-style-span" face="Verdana">__________________________________________</font></span></font></div>
<div class="" style="font-family: Helvetica; font-size: 12px; orphans: 2; widows: 2;">
<span class="Apple-style-span" style="font-size: 13px;"><strong class=""><font class="Apple-style-span" face="Verdana"><em class="">Julio Mateos Langerak, PhD.</em></font></strong></span></div>
<div class="" style="font-family: Helvetica; font-size: 12px; orphans: 2; widows: 2;">
<span style="font-family: Verdana; font-size: 13px;" class="">Montpellier RIO Imaging</span><br class="">
</div>
<div class="" style="font-family: Helvetica; font-size: 12px; orphans: 2; widows: 2;">
<span style="font-family: Verdana; font-size: 13px;" class="">Institut de Génétique Humaine-CNRS</span><br class="">
</div>
<div class="" style="font-family: Helvetica; font-size: 12px; orphans: 2; widows: 2;">
<font class="Apple-style-span" size="3"><span class="Apple-style-span" style="font-size: 13px;"><font class="Apple-style-span" face="Verdana">141, rue de la Cardonille</font></span></font></div>
<div class="" style="font-family: Helvetica; font-size: 12px; orphans: 2; widows: 2;">
<font class="Apple-style-span" size="3"><span class="Apple-style-span" style="font-size: 13px;"><font class="Apple-style-span" face="Verdana">F-34396</font></span></font><font class="Apple-style-span" size="3"><span class="Apple-style-span" style="font-size: 13px;"><font class="Apple-style-span" face="Verdana"> Montpellier</font></span></font><font class="Apple-style-span" size="3"><span class="Apple-style-span" style="font-size: 13px;"><font class="Apple-style-span" face="Verdana"> </font><font class="Apple-style-span" face="Verdana">(France)</font></span></font></div>
<div class="" style="font-family: Helvetica; font-size: 12px; orphans: 2; widows: 2;">
<font class="Apple-style-span" size="3"><span class="Apple-style-span" style="font-size: 13px;"><span class="Apple-style-span" style="font-size: 12px;">
<div class=""><font class="Apple-style-span" size="3"><span class="Apple-style-span" style="font-size: 13px;"><font class="Apple-style-span" face="Verdana">e-mail: <a href="mailto:Julio.Mateos-Langerak@igh.cnrs.fr" class="">Julio.Mateos-Langerak@igh.cnrs.fr</a></font></span></font></div>
<div class=""><span class="" style="font-family: Verdana; font-size: 13px;">phone: +33.4.34.35.99.90</span></div>
</span></span></font></div>
<div class="" style="font-family: Helvetica; font-size: 12px; orphans: 2; widows: 2;">
<font class="Apple-style-span" size="3"><span class="Apple-style-span" style="font-size: 13px;"><font class="Apple-style-span" face="Verdana">fax: +33.4.34.35.99.01</font></span></font></div>
<div class="" style="font-family: Helvetica; font-size: 12px; orphans: 2; widows: 2;">
<font class="Apple-style-span" size="3"><span class="Apple-style-span" style="font-size: 13px;"><font class="Apple-style-span" face="Verdana">URL: <a href="http://www.mri.cnrs.fr/" class="">http://www.mri.cnrs.fr/</a></font></span></font></div>
<div class="" style="font-family: Helvetica; font-size: 12px; orphans: 2; widows: 2;">
<font class="Apple-style-span" size="3"><span class="Apple-style-span" style="font-size: 13px;"><span class="Apple-style-span" style="font-size: 12px;">
<div class=""><font class="Apple-style-span" size="3"><span class="Apple-style-span" style="font-size: 13px;"><font class="Apple-style-span" face="Verdana">__________________________________________</font></span></font></div>
</span></span></font></div>
<br class="">
</div>
</div>
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<font face="Calibri, sans-serif" style="font-size: 11pt;" class=""><b class="">From:</b><span class="Apple-converted-space"> </span>ome-devel <<a href="mailto:ome-devel-bounces@lists.openmicroscopy.org.uk" class="">ome-devel-bounces@lists.openmicroscopy.org.uk</a>>
on behalf of Mark Carroll (Staff) <<a href="mailto:m.t.b.carroll@dundee.ac.uk" class="">m.t.b.carroll@dundee.ac.uk</a>><br class="">
<b class="">Sent:</b><span class="Apple-converted-space"> </span>Tuesday, May 21, 2019 1:25 PM<br class="">
<b class="">To:</b><span class="Apple-converted-space"> </span>OME External Developer List<br class="">
<b class="">Subject:</b><span class="Apple-converted-space"> </span>Re: [ome-devel] Issues connecting to OMERO</font>
<div class=""> </div>
</div>
<div class="BodyFragment" style="caret-color: rgb(0, 0, 0); font-family: Helvetica; font-size: 12px; font-style: normal; font-variant-caps: normal; font-weight: normal; letter-spacing: normal; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration: none;">
<font size="2" class=""><span style="font-size: 11pt;" class="">
<div class="PlainText">On 5/21/19 12:17 PM, Julio MATEOS_LANGERAK wrote:<br class="">
<br class="">
> In some (but not all) of our computers (windows as well as linux OSs) we<br class="">
> are having issues connecting to the database using insight. Web client<br class="">
> is working fine<br class="">
<br class="">
Sorry to hear of your troubles! You should find that upgrading to<br class="">
Insight 5.4.10 fixes the connection issue.<br class="">
<br class="">
-- Mark<br class="">
<br class="">
The University of Dundee is a registered Scottish Charity, No: SC015096<br class="">
_______________________________________________<br class="">
ome-devel mailing list<br class="">
<a href="mailto:ome-devel@lists.openmicroscopy.org.uk" class="">ome-devel@lists.openmicroscopy.org.uk</a><br class="">
<a href="https://lists.openmicroscopy.org.uk/mailman/listinfo/ome-devel" class="">https://lists.openmicroscopy.org.uk/mailman/listinfo/ome-devel</a><br class="">
</div>
</span></font></div>
<span style="caret-color: rgb(0, 0, 0); font-family: Helvetica; font-size: 12px; font-style: normal; font-variant-caps: normal; font-weight: normal; letter-spacing: normal; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration: none; float: none; display: inline !important;" class="">_______________________________________________</span><br style="caret-color: rgb(0, 0, 0); font-family: Helvetica; font-size: 12px; font-style: normal; font-variant-caps: normal; font-weight: normal; letter-spacing: normal; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration: none;" class="">
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mailing list</span><br style="caret-color: rgb(0, 0, 0); font-family: Helvetica; font-size: 12px; font-style: normal; font-variant-caps: normal; font-weight: normal; letter-spacing: normal; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration: none;" class="">
<a href="mailto:ome-devel@lists.openmicroscopy.org.uk" style="font-family: Helvetica; font-size: 12px; font-style: normal; font-variant-caps: normal; font-weight: normal; letter-spacing: normal; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: auto; word-spacing: 0px; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px;" class="">ome-devel@lists.openmicroscopy.org.uk</a><br style="caret-color: rgb(0, 0, 0); font-family: Helvetica; font-size: 12px; font-style: normal; font-variant-caps: normal; font-weight: normal; letter-spacing: normal; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration: none;" class="">
<a href="https://lists.openmicroscopy.org.uk/mailman/listinfo/ome-devel" style="font-family: Helvetica; font-size: 12px; font-style: normal; font-variant-caps: normal; font-weight: normal; letter-spacing: normal; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: auto; word-spacing: 0px; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px;" class="">https://lists.openmicroscopy.org.uk/mailman/listinfo/ome-devel</a></div>
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