<html><body style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space; ">Hi,<div><br></div><div> You can upload sample files here:</div><div><a href="http://qa.openmicroscopy.org.uk/qa/upload/">http://qa.openmicroscopy.org.uk/qa/upload/</a></div><div><br></div><div>Maybe upload a dm3 and the corresponding tiff too.</div><div>Let us know what the feedback ID is and I can check what the problem is. </div><div><br></div><div> Thanks,</div><div><br></div><div> Will. </div><div><br><div><div>On 27 Jul 2011, at 09:00, Jacki Goldman wrote:</div><br class="Apple-interchange-newline"><blockquote type="cite"><div lang="EN-GB" link="blue" vlink="purple"><div class="Section1" style="page: Section1; "><div style="margin-top: 0cm; margin-right: 0cm; margin-bottom: 0.0001pt; margin-left: 0cm; font-size: 11pt; font-family: Calibri, sans-serif; "><span style="font-size: 10pt; font-family: 'Century Gothic', sans-serif; ">I have been having difficulty importing EM images using OMERO importer (Beta4.3.0.win). The images are saved as dm3 files and can also be batch converted to TIF files.<o:p></o:p></span></div><div style="margin-top: 0cm; margin-right: 0cm; margin-bottom: 0.0001pt; margin-left: 0cm; font-size: 11pt; font-family: Calibri, sans-serif; "><span style="font-size: 10pt; font-family: 'Century Gothic', sans-serif; "> <o:p></o:p></span></div><div style="margin-top: 0cm; margin-right: 0cm; margin-bottom: 0.0001pt; margin-left: 0cm; font-size: 11pt; font-family: Calibri, sans-serif; "><span style="font-size: 10pt; font-family: 'Century Gothic', sans-serif; ">If the import only includes dm3 files, there is no metadata, but if TIF files are imported at the same time, the metadata is there (even though the metadata for the TIF files themselves is different).</span><span style="font-size: 10pt; font-family: 'Century Gothic', sans-serif; "><span class="Apple-converted-space"> </span>In both cases, no import errors are reported but the thumbnail of an imported dm3 file is just a black rectangle and attempting to view the image generates the following error:</span><span style="font-size: 10pt; font-family: 'Century Gothic', sans-serif; "><o:p></o:p></span></div><div style="margin-top: 0cm; margin-right: 0cm; margin-bottom: 0.0001pt; margin-left: 0cm; font-size: 11pt; font-family: Calibri, sans-serif; "><span style="font-size: 10pt; font-family: 'Century Gothic', sans-serif; "><span><image001.png></span></span><span style="font-size: 10pt; font-family: 'Century Gothic', sans-serif; "><o:p></o:p></span></div><div style="margin-top: 0cm; margin-right: 0cm; margin-bottom: 0.0001pt; margin-left: 0cm; font-size: 11pt; font-family: Calibri, sans-serif; "><span style="font-size: 10pt; font-family: 'Century Gothic', sans-serif; "><o:p> </o:p></span></div><div style="margin-top: 0cm; margin-right: 0cm; margin-bottom: 0.0001pt; margin-left: 0cm; font-size: 11pt; font-family: Calibri, sans-serif; "><span style="font-size: 10pt; font-family: 'Century Gothic', sans-serif; ">I was going to attach some sample images, but they are too large to get through our e-mail system. Do you have another way for me to send these?<o:p></o:p></span></div><div style="margin-top: 0cm; margin-right: 0cm; margin-bottom: 0.0001pt; margin-left: 0cm; font-size: 11pt; font-family: Calibri, sans-serif; "><span style="font-size: 10pt; font-family: 'Century Gothic', sans-serif; "><o:p> </o:p></span></div><div style="margin-top: 0cm; margin-right: 0cm; margin-bottom: 0.0001pt; margin-left: 0cm; font-size: 11pt; font-family: Calibri, sans-serif; "><span style="font-size: 10pt; font-family: 'Century Gothic', sans-serif; ">Thanks,<o:p></o:p></span></div><div style="margin-top: 0cm; margin-right: 0cm; margin-bottom: 0.0001pt; margin-left: 0cm; font-size: 11pt; font-family: Calibri, sans-serif; "><span style="font-size: 10pt; font-family: 'Century Gothic', sans-serif; ">Jacki<o:p></o:p></span></div><div style="margin-top: 0cm; margin-right: 0cm; margin-bottom: 0.0001pt; margin-left: 0cm; font-size: 11pt; font-family: Calibri, sans-serif; "><span style="font-size: 10pt; font-family: 'Century Gothic', sans-serif; "><o:p> </o:p></span></div><div style="margin-top: 0cm; margin-right: 0cm; margin-bottom: 0.0001pt; margin-left: 0cm; font-size: 11pt; font-family: Calibri, sans-serif; "><span style="font-size: 10pt; font-family: 'Century Gothic', sans-serif; "><o:p> </o:p></span></div><div style="margin-top: 0cm; margin-right: 0cm; margin-bottom: 0.0001pt; margin-left: 0cm; font-size: 11pt; font-family: Calibri, sans-serif; "><span style="font-size: 10pt; font-family: 'Century Gothic', sans-serif; color: rgb(31, 73, 125); ">*******************************************<o:p></o:p></span></div><div style="margin-top: 0cm; margin-right: 0cm; margin-bottom: 0.0001pt; margin-left: 0cm; font-size: 11pt; font-family: Calibri, sans-serif; "><span style="font-size: 10pt; font-family: 'Century Gothic', sans-serif; color: rgb(31, 73, 125); ">Jacki Goldman<o:p></o:p></span></div><div style="margin-top: 0cm; margin-right: 0cm; margin-bottom: 0.0001pt; margin-left: 0cm; font-size: 11pt; font-family: Calibri, sans-serif; "><span style="font-size: 10pt; font-family: 'Century Gothic', sans-serif; color: rgb(31, 73, 125); ">Science Application Developer<o:p></o:p></span></div><div style="margin-top: 0cm; margin-right: 0cm; margin-bottom: 0.0001pt; margin-left: 0cm; font-size: 11pt; font-family: Calibri, sans-serif; "><span style="font-size: 10pt; font-family: 'Century Gothic', sans-serif; color: rgb(31, 73, 125); ">London Research Institute<o:p></o:p></span></div><div style="margin-top: 0cm; margin-right: 0cm; margin-bottom: 0.0001pt; margin-left: 0cm; font-size: 11pt; font-family: Calibri, sans-serif; "><span style="font-size: 10pt; font-family: 'Century Gothic', sans-serif; color: rgb(31, 73, 125); ">Cancer Research UK<o:p></o:p></span></div><div style="margin-top: 0cm; margin-right: 0cm; margin-bottom: 0.0001pt; margin-left: 0cm; font-size: 11pt; font-family: Calibri, sans-serif; "><span style="font-size: 10pt; font-family: 'Century Gothic', sans-serif; color: rgb(31, 73, 125); ">44 Lincoln's Inn Fields<o:p></o:p></span></div><div style="margin-top: 0cm; margin-right: 0cm; margin-bottom: 0.0001pt; margin-left: 0cm; font-size: 11pt; font-family: Calibri, sans-serif; "><span style="font-size: 10pt; font-family: 'Century Gothic', sans-serif; color: rgb(31, 73, 125); ">London WC2A 3LY<o:p></o:p></span></div><div style="margin-top: 0cm; margin-right: 0cm; margin-bottom: 0.0001pt; margin-left: 0cm; font-size: 11pt; font-family: Calibri, sans-serif; "><span style="font-size: 10pt; font-family: 'Century Gothic', sans-serif; color: rgb(31, 73, 125); ">phone: +44 (0)20 7269 3634<o:p></o:p></span></div><div style="margin-top: 0cm; margin-right: 0cm; margin-bottom: 0.0001pt; margin-left: 0cm; font-size: 11pt; font-family: Calibri, sans-serif; "><span style="font-size: 10pt; font-family: 'Century Gothic', sans-serif; color: rgb(31, 73, 125); ">email:<span class="Apple-converted-space"> </span></span><a href="mailto:Jacki.Goldman@cancer.org.uk" style="color: blue; text-decoration: underline; "><span style="font-size: 10pt; font-family: 'Century Gothic', sans-serif; color: blue; ">Jacki.Goldman@cancer.org.uk</span></a><span style="font-size: 10pt; font-family: 'Century Gothic', sans-serif; color: rgb(31, 73, 125); "><o:p></o:p></span></div><div style="margin-top: 0cm; margin-right: 0cm; margin-bottom: 0.0001pt; margin-left: 0cm; font-size: 11pt; font-family: Calibri, sans-serif; "><span style="font-size: 10pt; font-family: 'Century Gothic', sans-serif; color: rgb(31, 73, 125); ">*******************************************<o:p></o:p></span></div><div style="margin-top: 0cm; margin-right: 0cm; margin-bottom: 0.0001pt; margin-left: 0cm; font-size: 11pt; font-family: Calibri, sans-serif; "><o:p> </o:p></div></div><br>NOTICE AND DISCLAIMER<br>This e-mail (including any attachments) is intended for the above-named person(s). If you are not the intended recipient, notify the sender immediately, delete this email from your system and do not disclose or use for any purpose.<span class="Apple-converted-space"> </span><br><br>We may monitor all incoming and outgoing emails in line with current legislation. We have taken steps to ensure that this email and attachments are free from any virus, but it remains your responsibility to ensure that viruses do not adversely affect you.<span class="Apple-converted-space"> </span><br>Cancer Research UK<br>Registered in England and Wales<br>Company Registered Number: 4325234.<br>Registered Charity Number: 1089464 and Scotland SC041666<br>Registered Office Address: Angel Building, 407 St John Street, London EC1V 4AD.<br>_______________________________________________<br>ome-devel mailing list<br><a href="mailto:ome-devel@lists.openmicroscopy.org.uk" style="color: blue; text-decoration: underline; ">ome-devel@lists.openmicroscopy.org.uk</a><br><a href="http://lists.openmicroscopy.org.uk/mailman/listinfo/ome-devel" style="color: blue; text-decoration: underline; ">http://lists.openmicroscopy.org.uk/mailman/listinfo/ome-devel</a><br></div></blockquote></div><br><div apple-content-edited="true"> <span class="Apple-style-span" style="border-collapse: separate; color: rgb(0, 0, 0); font-family: Helvetica; font-size: medium; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-align: auto; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-border-horizontal-spacing: 0px; -webkit-border-vertical-spacing: 0px; -webkit-text-decorations-in-effect: none; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px; "><div style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space; "><span class="Apple-style-span" style="border-collapse: separate; color: rgb(0, 0, 0); font-family: Helvetica; font-size: medium; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-border-horizontal-spacing: 0px; -webkit-border-vertical-spacing: 0px; -webkit-text-decorations-in-effect: none; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px; "><div style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space; "><span class="Apple-style-span" style="border-collapse: separate; color: rgb(0, 0, 0); font-family: Helvetica; font-size: medium; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-border-horizontal-spacing: 0px; -webkit-border-vertical-spacing: 0px; -webkit-text-decorations-in-effect: none; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px; "><div style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space; "><span class="Apple-style-span" style="border-collapse: separate; color: rgb(0, 0, 0); font-family: Helvetica; font-size: medium; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-border-horizontal-spacing: 0px; -webkit-border-vertical-spacing: 0px; -webkit-text-decorations-in-effect: none; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px; "><div style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space; "><div><div>William Moore</div><div><div>Wellcome Trust Centre for Gene Regulation & Expression</div><div>College of Life Sciences</div><div>MSI/WTB/JBC Complex</div><div>University of Dundee</div><div>Dow Street</div><div>Dundee DD1 5EH</div><div>United Kingdom</div><div><br></div><div>Phone 01382 386364</div></div><div><a href="http://openmicroscopy.org">http://openmicroscopy.org</a></div></div></div></span><br class="Apple-interchange-newline"></div></span><br class="Apple-interchange-newline"></div></span><br class="Apple-interchange-newline"></div></span><br class="Apple-interchange-newline"> </div><br></div></body></html>