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<p class="MsoNormal">Dear Sir/Madam,<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">I am Chiara Pantarelli, postdoc at the Garvan Institute, Sydney.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">I am sorry for bothering you, but I am facing a problem with FLIMfit 5.1.1. that it doesn’t let me export images.
<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">First, I contacted technical support service from MatLab as I thought was a bug related to their end.
<o:p></o:p></p>
<p class="MsoNormal">They told me that the crash was caused by the wtifc.mexw64 MEX file. This is a known bug that the developers fixed in MATLAB R2018a.<o:p></o:p></p>
<p class="MsoNormal">To work around this and solve the crash issue, I updated MATLAB to a newer release (I tried either R2018a and newer).<o:p></o:p></p>
<p class="MsoNormal">Unfortunately, still I cannot export images, and after giving this input the software shut me out: “Matlab is exiting because of fatal error”.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">The Matlab technical support told me that as is the FLIMfit 5.1.1 tool I am trying to export images, the best thing would have been to contact you to get help.<o:p></o:p></p>
<p class="MsoNormal">As FLIMfit 5.1.1 is not developed by MathWorks they are unable to provide support for it.
<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">I’ve tried everything, but I do not understand why I cannot perform on FLIMfit a simple command as exporting images.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">I would really appreciate your help and any advice you could give me to perform my analyses.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Kind regards,<o:p></o:p></p>
<p class="MsoNormal">Chiara<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><b><span style="font-size:9.0pt;font-family:"Tahoma",sans-serif;color:#1F497D;mso-fareast-language:EN-AU"><br>
Chiara Pantarelli |</span></b><b><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#4D00C7;mso-fareast-language:EN-AU"> </span></b><span style="font-size:9.0pt;font-family:"Tahoma",sans-serif;color:#1F497D;mso-fareast-language:EN-AU">Postdoctoral
Researcher</span><span style="font-size:10.0pt;font-family:"Tahoma",sans-serif;color:black;mso-fareast-language:EN-AU"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Tahoma",sans-serif;color:#1F497D;mso-fareast-language:EN-AU">Network Biology, Cancer Division</span><span style="font-size:13.5pt;font-family:"Arial",sans-serif;color:black;mso-fareast-language:EN-AU"> </span><span style="font-size:10.0pt;font-family:"Tahoma",sans-serif;color:black;mso-fareast-language:EN-AU"><o:p></o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:9.0pt;font-family:"Tahoma",sans-serif;color:#1F497D;mso-fareast-language:EN-AU">Garvan Institute of Medical Research </span></b><span style="font-size:10.0pt;font-family:"Tahoma",sans-serif;color:black;mso-fareast-language:EN-AU"><o:p></o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:9.0pt;font-family:"Tahoma",sans-serif;color:#1F497D;mso-fareast-language:EN-AU">A:</span></b><span style="font-size:9.0pt;font-family:"Segoe UI",sans-serif;color:black;mso-fareast-language:EN-AU"> </span><span style="font-size:9.0pt;font-family:"Tahoma",sans-serif;color:#1F497D;mso-fareast-language:EN-AU">384
Victoria Street, Darlinghurst, NSW Australia 2010</span><span style="font-size:10.0pt;font-family:"Tahoma",sans-serif;color:black;mso-fareast-language:EN-AU"><o:p></o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:9.0pt;font-family:"Tahoma",sans-serif;color:#1F497D;mso-fareast-language:EN-AU">P:</span></b><span style="font-size:9.0pt;font-family:"Tahoma",sans-serif;color:#1F497D;mso-fareast-language:EN-AU"> +61 (0) 491 707508 </span><span style="font-size:10.0pt;font-family:"Tahoma",sans-serif;color:black;mso-fareast-language:EN-AU"><o:p></o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:9.0pt;font-family:"Tahoma",sans-serif;color:#1F497D;mso-fareast-language:EN-AU">T:</span></b><span style="font-size:9.0pt;font-family:"Segoe UI",sans-serif;color:black;mso-fareast-language:EN-AU"> </span><span style="font-size:10.0pt;font-family:"Tahoma",sans-serif;color:black;mso-fareast-language:EN-AU"><a href="https://twitter.com/ChiaraPNT"><span style="font-size:9.0pt;color:blue">@chiarapnt</span></a><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:13.5pt;font-family:"Tahoma",sans-serif;color:black;mso-fareast-language:EN-AU"> </span><span style="font-size:10.0pt;font-family:"Tahoma",sans-serif;color:black;mso-fareast-language:EN-AU"><o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
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